[Resolved] LG Air Conditioner / Hi End Solutions — Service Not provided and Wrong information updation

hvgpal

from Mumbai, Maharashtra

Address:

South West Delhi, Delhi

Hi,

On 11th April, I have registered a request for periodical maintenance of my Window ACs with LG customer service vide Complaint nos RNA [protected] & RNA [protected]. This service wast to be rendered with in 24 Hrs and till now i.e. on 17th April the service is not provided. When I called LG customer service, I was told, that the service is already provided as per records. The service was to be provided by LG authorised service station HI END Solutions, 19 Sewa Park, Near Dwarka Mode. I request you to advise the Company to disconnect with such service centres, who can tell lies with out any hesitation at the cost of customer dissatisfaction.

Thanks,

Venugopal.

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Aug 13, 2020

Complaint marked as Resolved

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akashsrivastav

from Delhi, Delhi

LG — hi

sir i have receve your message in our handset that i won grant cash of[protected]
gbp has been awarded to my mobile.no from l/c 2010 so send detail to my mobile no. [protected] THANK YOU

kartik shah

from Yarada, Andhra Pradesh

LG — service not provided

since last 2 weeks we gave a complaint that machine was not working properly but there is no responce till now.after which we again called the company twice.they replied that the man will come in 24hrs but still now no one came.

LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team