[Resolved]  LG Electronics — Air Conditioner Service

Three years back, i had installed two nos of L.G ACs(one split and anothr is window) at my home.Again on March this year again I have purchased one more for my business establishment. During the installation of the last AC, I lodged a complaint to the service engineer about the my home ac. the service engineer assured me that he will come to my residence on the very next day, He din't come for repair. Till today for so many time I have requested them to attend my call, despite my several request they are only committing me for the next day, but non of them attending my complaint.I with my other family members are facing a lot of problem for the defective AC in this hot summer.
Should I file a consumer case against the Company ?

sir i have purchased lg window air conditioner, in july but no service is done yet, please get the service be done at the earliest.

I have purchased 1 ton split LG ac. The guys kept the outdoor unit infront of somebody else's house...they are complaining. I have compalined to change the place. The first compliant was given on 16th April 2010. Till 20th April 2010 noone even called up and attended the problem...They look like cheating . Noone talks the truth. The service is obsolutely obsurd and unaccountable. Dont ever buy LG acs. You will cry oneday

If someone can help me with appreciated

regards

Complaint No c-[protected]and C-[protected] and C-[protected] since 08 april 2010
Name K KUMAR
Email id [protected]@gmail.com
Address 1 C-804 WEMBLEY, ROSEWOOD CITY, SECTOR-49
State Haryana
City Gurgaon
Pin Code 122001
Std Code -0124
Phone No 4141730
Mobile Number [protected]
Product Room AC
Subcategory Split AC
Appointment Date 22/05/2010
Type of query Complaint
Remarks NO-[protected] COMPLAINT RESTS WITH YOUR DEPARTMANT SINCE 08 APR 2010 NOISY INNER UNIT IN THE ROOM. 2.NOISY OUTER UNIT. 3.FOUL SMELL EMANATING FROM THE AC IN THE ROOM. 4. CUT OFF NOT WORKING CAUSING HEAVY ELECTRICITY BILLS. K KUMAR C-804 WEMBLEY ROSEWOOD CITY SECT-49, GURGAON MOB-[protected]

respected sir,
myself I.N.TANDON from udaipur[raj.]would like to complain about your service centre CLASSIC ENTERPRISES staff for not cooperating and harassing me. . my window ACwas having problem of compressor so i registered my complain on7of june with complain no as follows[protected].after so many reminders these people came and they even didnt took our AC I myself have to take AC at the centre.they told that within one week we will receive our AC but after so much of followup and many reminders I got it on 25of June that to their auto driver came and he fitted it .no engineer and nothing.in your company does auto driver fits the AC.I have heard so much of your company and then gone for LG AC. but IAM sorry to say that ur services are very very poor with no responsible person to attend the customers. they talk rudely and with no proper response.I am a senior citizen and faced a lot of harassment .kindly look into the matter seriously as in near future nobody else faces such problems.this is my humble request to your department.