with your kind regards i had taken the hand set to your authorized service station, at alam bagh they also said that, this set can be repaired if you give us in writing that what ever amt to get this set repaired you have to bear it. what i felt that i have been cheated by the the shop keeper and my trust on such a brand name lg has been shattered and had come to a conclusion that if you keep your eyes opened and never trust any brand in the world if you do it will be mistake of your trusting a shop keeper and trusting a brand is you are making your self fool. it means this is full custom we responsibility while he is buying a thing worth rupees 10 or then thousand or ten lack if their if a problem is the fault is their due to while negleglency of customer no budy elce is just customer mistake. forwarding my complente to Indian consumer forem.
Karan Bakshi...
[protected], [protected], [protected]
To: [protected]@hotmail.com
Subject: Re: box seal opend new branded set purchased that was not a new set it was second had repaired set
From: [protected]@lgindia.com
Date: Fri, 12 Jun 2009 17:01:28 +0530
Dear Sir,
We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.
Thanks and Regards.
Sapan Arya
Customer Service Dept.
LGEIL- Head Office
Greater Noida(UP)
[protected]
Karan Bakshi <[protected]@hotmail.com>
06/12/2009 12:38 PM
To
<[protected]@lgindia.com>
cc
karan bakshi <[protected]@zapak.com>, Karan Bakshi <[protected]@gmail.com>, ashok bakshi <[protected]@rediffmail.com>
Subject
box seal opend new branded set purchased that was not a new set it was second had repaired set
i karan bakshi s/o ashok kumar bakshi
address - hotel the north,
b. c. complex, saraswati puram, raibareilly road,
lucknow - 226014.
ph on - [protected], [protected],[protected], [protected]
i bought a kp 500 from kusum enterprises taile bagh 0n 20/ 05/ 2009.
ime[protected]
s.no - 903kpyr319410
with a new airtel sim mobile no [protected].
it was working properly after one weak suddenly on the screen a message came sim not inserted one i opened the box the area where sim was inserted was badly scratched once i took the st to him he said i don't now i can help regarding and the warentt is not validity i asked him you gave me the set with the sim inserted neither i dont no any thing neither i sel these kind of expenses set he did a kind of fraud with me neither that set i working neither it will be neither repaired under warentty i have pay 4 thousand rupees to get it repaired.
so after purchasing the set for 10 thousand now another 4 thousand more i have pay because i dint checked each and every part of set while buying i trusted the shop keeper kusum enter priss and a big brand lg that nothing like this will be done by shopkeeper or lg it is just bet rail of trust.
so i am mail you if you could help me by replacing the set or repairing under warenty. i will wait of 48 hour if this set problem is not solved i will b foreced to issue a fir against kusum enterprises and lg company and register the case in consumer cort.
thanking you waiting for your reply, and solving the issue as what i feel it was some kind of fraud by shop keeper and the third part in fraud is lg.
if no response comes i will be forced to take fir and case of breach of trust and i will make sure i take it in to media all kinds that that how a shop keeper and company like lg plays diffrent kind fraud new set that a new set with opened box and seal with sim insurted cheat indian customes.
i request the replace the set and this shop keeper should be black listed other wise i accept that i dint bought a sealed han set box as due to trust on shop keeper and lg company.
i will be fore to do what ever i need to get justice
karan bakshi
fir will be issued under betrail of trust due to my neglency under ipc act 402 & 406, which get non bailable warrent issued
Karan Bakshi...
Aug 14, 2020
Complaint marked as Resolved 
