LG Electronics Complaints & Reviews

Date of Complain- 30/04/2009.

I BOUGHT LG AC ON DATE 06/06/2007.
MODEL NO-19HGDTI
FROM LIGHT & SOUND GALAXY
Add- G-55, LAXMI NAGAR, VIKAS MARG, DELHI-110092.

I FEEL VERY SORRY TO COMPLAIN THAT NO FREE SERVICES HAS BEEN GIVEN TO ME EVEN WHEN MY AC WAS IN THE WARRANTY PERIOD.
I EVEN CALLED THE SHOP BUT NO ACTION WAS TAKEN AGAINST IT.
IHAVE GOT ALL THE THREE COUPONS OF FREE...

hi,
i'm the regular user of LG products & it was working fine.But for the first time some months ago i, had purchased an LG front Loading Washing Machine Model no -WD -80485NP and Machine Serial no - WD6-710PNHN009249, Since from 4-5 months i'm facing the problem that not getting a quality wash. it will be just like soaking the cloths in detergent water after taken back from machine,
with containing the same...

Dhamanjeet Singh
1C/35, New Rohtak Road
New delhi 110005
Email : [protected]@yahoo.com

To,

Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
Telephone Number[protected]


I am writing this letter still dont know that i'll be heard or not. My complaint...

I purchased LG 3 Star AC from 'Comfort' dealer at Bhopal.After installation it broke down in 15 minutes after the departure of the company's technician (carpenter).Complaint was lodged immediately.It is the third day that no one turned up to attend.It is an insult to the injury.Firstly, product should not fail, secondly, in such case it should be attended promptly as company's goodwill is at stake. In fact, in such cases...

Date : 23-05-09
To,
The Managing Director
LG Electectronics
Sub : Improper Commitment/Arrogant Mails
Dear Sir,
It gives me lot of pains in writing to you.My repeated mails & communications with your representatives in Kolkata had yield no results.I have purchased 1 LG GLT242QM Refridgerator on 22-06-05.The Body started to develop rusts onits outer surface from thenon.
Your representatives...

hi

this is mahesh here.i bought my LCD from big bazar bangalore, banasankari.sir i lost my bill as well as warranty paper.details of my LCD is

S.No:808lLPSY008142
MODEL NO:32LG30RA
ATR
PRODUCT:80CM LCSD TV

DATE OF MFG:27 AUG 2008
DATE OF PURCHASE:26/10/08
i got problem in my tv, i have given the complain also, they are asking the bill, without bill they are...

I have been facing problems with my washing machine since past one month thanks to LG after sales support.
One point worth mentioning here is that there is no mechanical failures, only smaller things like pipe, buzzer etc and it is taking LG forever to correct these. I really wonder what would happen if some serious/ important part failed.

One piece of advice for people reading this - DON'T BUY LG - Horrible support...

Respected Sir,

This is for your kind information that I had bought a L.G Refrigerator from M/s Bedi Electronics World, Ferozepur Road, Ludhiana (Pb) on dated 22/05/2008 vide their Retail
Invoice no # SLG -334.

I noticed that the refrigerator had manufacturing defect in its door. I brought the matter to the notice of the Dealer and he assured me to replace the door after some time, but it was not replaced....

I Rajat Dixit bough rd 6600 one year ago and now fed up with the limited services it has. there is a memory card in it but no USB cable given. also the bluetooth contains only object push service. i cannot transfer mp3 files or pictures from my computer. what is the use of this memory card then?!!!. it also does not support other mp3 files or animated files which are easily accepted by other phones such as nokia....

Visited Alkapuri Baroda LG Service Center-WindsorPlaza for repairing of LG RD-3510 mobile CDMA Reliance Mobile. It has total Charging time 3.5 hrs & talk time 1.5 hrs only. I complained before this to Reliance Customer Care. They gave me new service Request No: 95197504. Mr. Jignesh Maru from that LG service center said that 3.5 hrs. charging time is normal. Once they replaced my charger. but same problem is there. But, then he replied...

Hello Sir,

I had purchased LG Washing Machine from a local dealer in Nasik around 3 years back. Recently the Washing machine was damaged due to rodent eating the plastic material and now the inside drum is completely damaged. To get it repair we contacted the local dealer for help, and he had asked as to call the toll free customer service number. We did as suggested and logged a service request with them, after a week or...

Hello,

In case there is anyone on the other side listening, i would like to share my experience that i have had with LG. I had purchased an LG Split AC 1.5 ton about 2 yrs back. Till the time the System was under warranty, things were going fine. However soon after the warranty expired, i started facing problems. First the AC stopped cooling. After calling LG Engineer, he said that the gas from the AC had finished as the gas...

Dear sir,

I bought a LG semi automatic washing machine model WP 9521 Sl no: 903MGYN029346 ON 9.4.09 from VASANTH @ CO-MYLAPORE vide cash bill no:14571.

On 11.04.09 Mr.Selvakumar came from LG office and did the demo and found noise came from the washing tub shaft and hence he took away the pulsator assembly and took some grease from the bearing and applied it over the shaft and the noise arrested. After that...

I have had an equally pathetic experience with the servicing of my LG front load machine. I would discourage anybody thinking of buying an LG product from doing so on account of their terrible after-sales service. I have had no such complaints with Samsung, Whirlpool or IFB.

I placed a complaint with the LG call centre in April 09 and only after 3-4 calls to the call centre did a technician get in touch. He arrived to tell...

Recently I purchased one LG Split AC. As the Upward/Downward and Sideways Swing unit is not functioning, I have file a complaint on 4.5.2009, with their helpline and I was given Complaint No. S9C50404128 dated 4.5.2009. On 13.5.2009, I have sent emails to their Service Head and Regional Head in Andhra Pradesh, requesting their intervention. Nobody from LG attended to my complaint so far. Will this wake up somebody at LG even now?...

I am a retired govt servant and from my savings I had purchased a LG AC model no: LWA5VW2DT1 1.5 tonnes from your Authorised dealer: Electorni Paradise, A-4/38, Paschim Vihar, New Delhi-110063. Date of purchase was 1/5/2009 wide Invoice no: R033027. The AC was installed at my premisses on 1/5/2009 in evening hrs around 7:30 pm. The dealer assured us the AC we have purchased was all packed and tested and was installed at my premisses. In the...

I purchased LG in Jan 2008 and had a problem in November. The Reliance people came and said it is a rat bite so I have to pay for this. I payed and at that time the Engineer told us to go for a comprehensive AMC which covers Rat bite also. Then I gave a cheque and this happenned. Today again it had problem when called he says it will not cover since it is a rat bite! When questioned some body in Reliance Digital Bangalore office said why...

I am in 103? C, ECC FLAT, KADMA JAMSHEDPUR -831005. I made complain to Sakchi service centre on[protected] . They did not give me the complain number.On[protected] they took away my AC & assure me to set it right within two days because there was problem in compressor. I contacted over there phone numbert-2437910 since morning but no one responded.When I approached to service centre one gentleman told that you ring me in the evening only...

We have bought a LG AC from Kalinga Sales, Bhubaneswar, Orissa a week ago. Being a best product in ACs, we decided to go for LG AC. But we never thought that LG service from any sales dealer will be so bad. Rather I must say worst. After we bought the AC, the shop keeper sent his installation man to our home for installing. He also took Rs 500 from us. But he installed it incorrectly. Now as we aret trying to get him back to fix it properly,...

I have an LG Washing Machine (Model WD-12330CDP) for 2 years now.

It started giving IE error and we reported a complaint (Complaint No. S9C[protected] in LG Customer Care 3 days ago.

One engineer (Mr. Velu - Mobile Nos. [protected]) was sent. He diagnosed it to be some impurity clogging the rear filter. He cleaned it and went. I paid Rs. 330 for his visit. But the error recurred.

We again logged a...