LG Electronics Complaints & Reviews

I have an LG Washing Machine (Model WD-12330CDP) for 2 years now.

It started giving IE error and we reported a complaint (Complaint No. S9C[protected] in LG Customer Care 3 days ago.

One engineer (Mr. Velu - Mobile Nos. [protected]) was sent. He diagnosed it to be some impurity clogging the rear filter. He cleaned it and went. I paid Rs. 330 for his visit. But the error recurred.

We again logged a...

cooling system does not work properly .seems as though defrost button is in pressed position perpetually...

I stay in Thane(MS).I bought a LG Split AC on 4th of April but I havent been able to use it for more than a week .It has broken down twice since the installation and the customer service is so poor that no one responds even after the complaint is registered.The technicians are so rude and unprofessional.I regret buying an LG product.I would advice every reader to consider my advice before even looking into LG products.My recent complaint...

I purchased one LG KG 195 mobile from Hotspots, Sahara Mall on 3rd August 2008, with Hot Spot care pack, in the name of my daughter Sapna.

It started malfunctioning in November 2008 and was given for repair in the last week of November 2008 to Hotspots, Sahara Mall Gurgaon. They repaired the same and gave back to me. After some tme the same problem (malfunctioning) occurred in the mobile. It was not getting charged, ear phone...

I bougth KP220 mobile since 3months sometimes its keypad is not working ie cannot use the phones any key. sometimes it may cure itself i dont know what it is.please help me. other features of phone is working because of the problem with keypad i cant attend calls etc it can be connected to the pc....

I have 4 LG ACs at home two out of which I had bought in Sept/08. One is not working for last 7 days (only 6 months old). LG India provides worst service in consumer electronics industry. The customer care call centre nos. are like endless wait. I tried each and every option to contact LG India. Even after complaint has been registered no one has done anything. After much of a hasle LG guys came twice but didnt complete the job and left....

I am the unfortunate posessor of a Projection TV of LG electronics, I bought it for Rs1, 25, 000/=Jan2004, since the day I bought it, something or the other would breakdown every year & I had to run around to get it repaired. Last december it broke down again & I called up the incharge of the local LG service center & told him of my complaint on mobile no[protected] a gentleman called Dharampal, he assured me that he would get...

To,
The Manager,
Croma Sahibabad(Pacific mall)

Subject:Highly unsatisfactory service and support.Want to escalate, kindly take some steps to finetune your process.

This is extremely painful and disappointing.I am really annoyed with the way my case has been taken.I purchased a LG 2 Ton AC and was promised that my product will be delivered wihin 2 days.I kept on waiting for the whole Sunday(cancelled...

Dear Sir/Madam

This in regard with the exhibition of LG Products held on 18-19 April 2009 at Kumar International, Amritsar. We booked an LCD model 42LG80FR priced at Rs.70, 000 with a free LG home theatre by depositing Rs.500 with the customer name of my mother Mrs. Kiran Handa on 19nth April, 2009. LG Company Representative Mr.Prabhjot Singh ([protected]-till date we are unable to contact him) promised us that we will get the...

I HAVE INSTALLED THIS A/C TO MY HOUSE AT FLAT NO.33, TAJ APT. ROHINI, SECTOR-15, NEW DELHI-110085. THE A/C IS GIVING VARY LAW COOLING AND THE NOICE IS VERY HIGH. PLEASE DEPUTE YOUR ENGINEER FOR CHECK THE SAME. PLEASE CONTECT ME AT MY MOBILE NO. [protected] TO MAKE ME AVAILABLE AT HOME....

My 5 years old fully automatic washing machine (LG tromm) stopped functioning suddenly one day. I called the LG customer care and the service personnel came promptly to look at what has happened. The first question he asked me was to check if I still had warranty for the machine. After I said no, he checked the machine and told me that because of over voltage the front panel circuit is damaged. The circuit has to be replaced at a cost of...

different dealer charge differently on lg or orther products. in this matter i should suggest that why well known companies not writting the actual price with dealers margin. These companies writting mrps but there is large difference between the prices that consumer pays to the dealer and it varies consumer to consumer. My suggestion is that companies should write the actual price so that no need to bargain.
abhay...

I had booked 2 nos. window AC on behalf of my company M/s Kisan Irrigations Ltd, E-3 Sector 3 NOIDA 201301. The same was booked thru their dealer M/s Ace Technomark in NOIDA against 100% advance payment in favour of LG Electronics. As per the terms mentioned in their offer the ACs were to be delivered within a week's time but even after 2 weeks we are yet to receive the same. The dealer if of no help and is dilly dallying and passing...

I have contacted LG 24X7 customer care on 18th of April 2009 regarding the service of two split air conditioners installed in my house at Alekhya Farms, Yenkepally Village, Moinabad, Hyderabad, 500075. I was told that the technician will visit us the very next day. How ever nobody turned up, hence we called them again to renew our old request for service. We were again told the same thing, that the technician would arrive any time the next...

my name is amit bhalla r/o 403, block no.16, minstry of health appartments, sriniwaspuri, new delhi 110065 with mobile no [protected].i have bought 1.5 ton lg window a/c from next retail shop, lajpat nagar on 01.05.2009 on cash payment of 15000/- with product code no.[protected].person has installed a/c at my res.address but at same time a/c was not working.i made several complaints to lg coustmer care with id is N9C50210015 on 02.05.2009...

Dear sir,
Myself is faizal usman mailing on behalf of Dream Jewels Intl, commercial Street, Bangalore-1. We have taken AMC for both our LG airconditioners on 29-3-09 via invoice no.ARSSABANBA108/3505 & ARSSABANBA108/3507. Currently one of my AC is not cooling. I complained to the service engineer (Mohammed Ghouse mob no.[protected]) on 7/04/09 who attended my complaint & after checking told me that the unit has to be taken...

I have paid Rs 51 641/- for LG refrigerator Model # 4084TQG4 (Rs 29 300/-) and a washing machine ( Rs 22 041/-)on 27th march 2009 to Orange electronics 114/1, Outer ring Road, Vijaya Bank Colony doddabanaswadi, Bangalore 560043, and made an invoice # 643 dated 27th march 2009.
Orange electronics promised me to deliver the units on 30th March 2009 and also offer stating that i am eligible for plot of 3000 sq ft.for purchasing more...

I am using Reliance cordless FWP model LSI-110. The battery is very bad wanted a new one. when approached, the product vendor i.e relaince web world and LG service centre replied that the battery is not available and better buy a duplicate one in the market...

Hi,

I am a professor in BITS, Pilani.
I have purchased LG DVD player from a local dealer "LG Point" in Pilani. Unfortunately the unit has
gone bad after 1 month. It is still in warranty period. I gave the unit back to the
dealer put a complaint to LG. The service man came and said to the dealer that it is fine without
even opening it. And the dealer returned the defected unit back to...

I have lodged a complaints for servicing to lg customer care vide request no.N9C42310935 dt23.04.09 and request no.N9C42507433 dt.25.04.09.The same was forwarded to M/S Alpha services centre, Jangpura, New Delhi-110014 by customer care.Representative from the service centre visited accordingly on 26.04.09 and took the advance for repairing the tube and filling the gas and promised to pick up the air conditioner on the same day.As almost four...