[Resolved] LG Electronics India — Irresponsible Behavior of LG | |||
Hi Sir/Madam, I have purchased your Home Theater Blu-ray HB806TM (from Reliance Digital, Shipra Mall, Indirapuram, Ghaziabad, U.P.-201009) on 11-Nov-2012. And I have already conveyed the message to your sales Executive Mr. Prashant (Mob No: [protected]) that please install it on Monday, 12-Nov-2012 (any time). Because 13th-Nov is Diwali and we are going to our Native place (for next 3-4 weeks) on 14-Nov- 2012 morning. Your dealer has said that it will be definitely install on 12-Nov-2012. But still we were waiting for your confirmation call and engineer till night. And still didn't get any Installation call and engineer. So that I had called to LG Customer care on 13-Nov and launched the complaint then got a phone number of Swastik Service center ghaziabad (Mob No: [protected] / [protected]) and he said that he is not able to install today on 13-Nov-2012. He can only give demo of Home Theater, Installation will happen after Diwali. So my question is that if he can come here for demo then what is the problem with Installation? We got your product yesterday at 9:00AM and still we are waiting for installation??? It just ridiculous and irresponsible behavior of LG. I really frustrated at the beginning of buying a product of LG then What would be your service in future? Now, what should I do? I am going to my Native place for next 3-4 weeks. So, please return and bring back your product (Home Theater Blu-ray HB806TM) and give my money back ASAP. Regards, Anand Kumar Sinha +91-[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Hi Sir/Madam,
I have purchased your Home Theater Blu-ray HB806TM on 12-Nov-2012. And I have already conveyed the message that please install it on Monday, 13-Nov-2012 (any time). Because 14th-Nov is Diwali and we are going to our Native place (for next 3-4 weeks) on 15-Nov-2012 morning. Your dealer has said that it will be definitively install on 13-Nov. But still I was waiting for your confirmation call and engineer till night. But still didn't get any call and engineer.
We got your product yesterday at 9:00AM and still we are waiting for installation. It just ridiculous and irresponsible behavior of LG. I really frustrated at the beginning of buying a product of LG. then What would be your service in future?
Now, what should I do?
I am going to my Native place for next 3-4 months.
So, please return your product ASAP and give my money back.
Regards,
Anand Kumar Sinha
+91-[protected]
[protected]@gmail.com
I have purchased your Home Theater Blu-ray HB806TM on 12-Nov-2012. And I have already conveyed the message that please install it on Monday, 13-Nov-2012 (any time). Because 14th-Nov is Diwali and we are going to our Native place (for next 3-4 weeks) on 15-Nov-2012 morning. Your dealer has said that it will be definitively install on 13-Nov. But still I was waiting for your confirmation call and engineer till night. But still didn't get any call and engineer.
We got your product yesterday at 9:00AM and still we are waiting for installation. It just ridiculous and irresponsible behavior of LG. I really frustrated at the beginning of buying a product of LG. then What would be your service in future?
Now, what should I do?
I am going to my Native place for next 3-4 months.
So, please return your product ASAP and give my money back.
Regards,
Anand Kumar Sinha
+91-[protected]
[protected]@gmail.com
Dear customer
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
Dear Sir,
We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.
We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.
Warm Regards,
Reliance Digital
We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.
We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.
Warm Regards,
Reliance Digital
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LG elctronics — Irresponsible Behavior of LG
Hi Sir/Madam,I have purchased your Home Theater Blu-ray HB806TM on 12-Nov-2012. And I have already conveyed the message that please install it on Monday, 13-Nov-2012 (any time). Because 14th-Nov is Diwali and we are going to our Native place (for next 3-4 weeks) on 15-Nov-2012 morning. Your dealer has said that it will be definitively install on 13-Nov. But still I was waiting for your confirmation call and engineer till night. But still didn't get any call and engineer.
We got your product yesterday at 9:00AM and still we are waiting for installation. It just ridiculous and irresponsible behavior of LG. I really frustrated at the beginning of buying a product of LG. then What would be your service in future?
Now, what should I do?
I am going to my Native place for next 3-4 months.
So, please return your product ASAP and give my money back.
Regards,
Anand Kumar Sinha
+91-[protected]
[protected]@gmail.com