LG Electronics Complaints & Reviews

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

1.5 ton a.c. window — cooling problem

dear sir,
we purchase 1.5 ton capacity a.c . window on dated 12.6.2009. Inspite of repeated complent as fallow s;-
dated 14.5.2009 no. G.B. [protected]
20.5.2009 G.B. [protected]
5.6.2009 G.B. [protected]
6.6.2009 G.B. [protected]
and three time to your workshop for gas filling our 1.5. ton A. C.is not going be rectify and the hole season is spoilled . We are sure it has manufacturing defect
and wants replacement immidiatelly .
Thanking You,
Yours Faithfully
P.k. Handa
B-153, Sector -15, Noida
201301
Phone [protected]

L.G — problem is not solved

sir
i have bought a new lg bl20 v chocolate mobile phone on 12/5/10. costing Rs. 10000
IMEI Number is[protected] serial number is 003KPUU621150. from the date of buying this phone i m suffering from lots of the problems like hange up , battery back up , heat up of cell , automatic switch off and so on.
when i make complain in service center they exchange my set after near about 30 days .
and i got new hand set whose IMEI NO; IS[protected] Serial no :004KPGS632791
but after few days the same problems are repeated again and i have made at least 100 times complain against it but my problem is haven't solve yet . my phone is in warranty period so please help me with this problem
i will be thank full to you

yours faith fully
jayant singh

contact number [protected]

sir
after compalaing my problem on this site i got the call from my local L.G care center office . and they ask me to deposit my phone thier for exchange it. i have deposited my phone their but nearly 1 month is have been passed but i havent get any phone in the exchange of my phone back till yet .

LG LCD — lcd problem

my compliant date 23/08/2011 but sitll same problem in today 31/08/2011
and complaint no is[protected] so how mach time tak to you sol my problem

why are you not recived my phone mr balaji what happend

about my complaint

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG Washing Machine — Please fix my washing machine i am tired of calling your nose NO RESPONSE

Had purchased a washing machine

I have lodged a complaint (Complaint ID - N8CA3003494) with the customer care center on the Some date in OCTOBER, 2008.

Since then, almost everyday I have been in contact with the customer care executives. Everyday it is the same story that I get to hear from them. All they say is that the service center representative will be sent over to my place the next day.

I am still waiting for the complaint to be attended to.

I just want my washing machine is fixed asap.

i am on call as of now also and really frustrated with this, and if nothing happens ill move to consumer court next week.

Thanks
Harsh

LG — MY washing Machine

My machine door is not opening and I have been comilant from las one week but the have the same story the we are sending the person to operate but no one has come due to that I cant go anywhere And now I am feed up so what to do Buy tomorrow I they Don't send a preson so I a'm going to complaint in the consumer court

I agree with you as i am also goin through the similar situation...services are really useless ...never repeat the mistake of buying a LG product

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG Laptop — some functions of keypad not working

keys m, n, v, , ..& some other not working

laptop purchased from himachal pradesh before 6 months

even i have the same problem.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

I have purchase LG Laptop one year ago and than keyboard fail so my complaint is that I have purchase LG laptop and i am suffering lot.

LG WILL Phone — LG Service Centre Refusing to repair phone

“Sabisu” B2, Golden Enclave N,275, O 184, Poonamallee High Road, Kilpauk, Chennai 600 010 LG Service centre refusing to repair the handset. On 22/04/2010 travelling 7-8 kilometers reached the service centre, a lady at the counter refused to receive the product claiming that the testing battery is not available and asked me to come again after making a phone call. When I requested her to receive the phone and take her own time to repair the handset fell on her deaf ears and she was adamant in her stand. Her acts amounts to unfair trade practice and deficiency of service.

LG India — refused by service center

VERY BAD RESPONSE FROM YOUR THE BIGGEST MULTINATIONAL COMPANY HAS REUSED MY REQUEST TO NON AVAILABLITY OF SPARE PARTS WHICH IS SHOCKING ME. SO PLEASE LG PRODUCTS ( USE AND THROW POLICY WILL BE ADDOPTED AND ROBBERY ON CUSTOMER POCKETS )
ONE PHONE TODAY AND DAY BEFORE YESTERDAY [protected] MY SALES GIRL SHE PHONED ME AND ASK DOCUMENTS OF MY DVD PLAYER . I HAVE ALREADY 3-4 TIME GIVEN FOR SERVICE AT YOUR SERVICE CENTRE. I HAVE NO ANY DOCUMNETNS ACCEPT MANUAUL BOOK . BILLS AND WARRANTY CARDS MISPLACED . AND AFTER 6 YEARS THIS IS NOT POSSIBLE. YOUR TECHNICIANA AND SERVICE AGENTS WELL KNOWN ABOUT THE EXACTLY LG PRODUCT.
PHONED BY [protected] THEN I REPLIED NO DOCUMENTS BILLS AND WARRANT CARD NOT AVAILBALE WITH ME, SO SHE REPLIED ME SORRY SIR WE CANT HELP YOU.
WHATS THE MEANING WE CANT HELP YOU. WHEN WE ARE READY FOR PAID UP SERVICE. THIS NOT JUSTIFY WITH CUSTOMERS.
I HAVE PURCHASE THAT PRODUCT RS. 14500/- IN 2005-06 .


I AM VERY SHOCKED WHEN YOUR PHONED FROM[protected],[protected], TODAY AND YESTERDAY THEY ADVISED ME TO REPAIR YOUR DVD FROM LOCAL MECHANIC WE ARE NOT ABLE TO SERVICE DVD . BECAUSE I HAVE NO ANYBILL AVAILABELE WITH ME AT PRESENT. WHATS THE MEANING OF BILL. AREADY MY DVD REPAIRED 3- 4 TIMES IN YOUR SERVICE CENTRE I HAVE GIVEN WARRANTY AND BILL ALSO BUT THEY HAVE NOT RETURNED. AND YOUR PEOPLE EASILY HARRASED ME AND TOLD GO OUT SIDE , IF BILL AVAILBLE HOW YOU REPAIR. THIS EXTREMELY INSULTED AND WROST SERVICE IN LG ELECTORNICS WROST SERVICE CENTRE THOSE WHO REFUSED ME THIS TYPE. YOU PEOPLE GIVE SLOGAN ONLY FOR 5 YEAR PRODUCT . AFTER THROW IN SCRAPPED.

Dear sir i purchased one of the product of LG P 500 on[protected] from Watch gallery, Near S.M.V School, Trivandrum but unfortunately the mobile phone was not working from[protected] and after i went to the LG service center at Karamana, Trivandrum and gave the phone they told me to come after two days then it will be ready the job no is RNA[protected] but still i don't receive my phone and they are saying thy want to change the mother board then what is the quality of the world class company so please replace the mobile phone i don't want to repair because it is not a toy
with regards
Sumesh
[protected]@gmail.com

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Thank you LG
Your representative called me on 24/09/12 to ask what is it all about. I had to explain from start to end to him.He refused to tell me his name. But he kindly said he will call back in a minute. I waited for too many minutes now (today is 27/09/12 0800 hrs).
many thanks ( to the dobbie who washes my cloths)

hi
LG it is another two weeks now. what is happening?

LG — No action on complaint

I called LG service center, Chandigarh[protected] on thursday(27.08.09) regarding my LG window AC. They issued a complaint number 1421 and said they'll send their engineer by evening. But nobody came and we called 4-5 times within 2 days, but every time they gave some or other reason of no action. Till date their has been no call or person to check the AC.
I cant imagine LG is providing this type of service.i have so many home appliance of LG company, but i was not expecting this type of service from a renowed company like LG.

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

microwave not working from one and no one can repair the microwave because spareparts are not available

Lg Microwave — MICROWAVE NOW REPAIRED STILL AFTER 2 MONTH

I HAD GIVEN MY MICROWAVE TO LG SERVICE CENTER FOR ITS REPAIR, THEY TOOK IT AND TOLD ME IT WILL TAKE 7 DAYS TO MEND IT.AFTER FIFTEEN DAYS THEY SAID THAT THEY DONT HAVE MACHINERY TO OPEN IT.AGAIN AFTER 5 DAYS THEY SAID THAT THEY HAVE ORDERED FOR THE PARTS IN NOIDA AND WHEN THEY GOT THE PARTS THEY STILL COUDNT REPAIR IT.THEY DIDNT INFORM US PROPERLY NOR CALLED ANY COMPANY OFFICIALS OR TECHNICAL PERSONS HAVING BETTER KNOWLEDGE THAN THEM.IS THIS KIND OF SERVICE THEY ARE TOLD TO GIVE THE CUSTOMERS?MY MICROWAVE IS STILL NOT REPAIRED NOR ANY COMPANY OFFICIALS HAVE RESPONDED TO US.WE ARE NOW PREPARING TO SUE THEM AND ARE ADVISING PEOPLE TO STAY AWAY FROM LG.

dear sir,

I have punched LG microwave in march 2009. Now I want to use but I got problem in using .I made my compliant to LG care(helpline no [protected]) on date[protected].further four time compliant .But I got no result .My compliant is N9C81812166.
I assure that you will take necessary action.

your
faheem

Hello,
I bought 1 microwave of LG and from the time i bought that it did not work well .
I made complaint many times and they repaired the microwave but still it is not working.

Now i want my microwave to be replaced. i don't want to get it repair again.
even they have changed the hole cabinet of the microwave but it is not working.

so now i request you to please get it replaced ..

Regards
Davinder kaur

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

The Microwave mc 8089PRR was purchased on[protected] from ezone Chinchwad Pune at Rs.13868/- The Co warranty was o one year & the option of extended warranty could not opt due to incomplete information
provided by dealer/company. For one year no complaint about functioning of product. Immediately after expiry of warranty period the product stopped working in Dec.2010. The technician attended & advised to replace the spares for which I paid Rs.2600/- besides his visit charges. Again as per his suggestion I opted the extended warranty for two years with additional payment of Rs.2000/- Thereafter up to Sept 2013 the product functioned without any problem. Again in Sept.2013 immediately few days after expiry of extended warranty period trouble started & it stopped working. The technician as usual attended & changed spares i.e. Maghtron & Transformer costing Rs.2100/- in addition to visit fees Rs.300/-
Now from Dec.16, 2014 the product is not working. From above chain of complaints it is clear that your product can not work continuously for more than one or two years without putting the customer into loss financially as well as mentally every year. You will appreciate that no common man can afford such recurring losses. It was expected from the reputed companies like you to take the corrective steps for quality of product on the basis of feedback from your authorised (?) Technicians. The reason for the trouble all the time is given about crocroaches.We took all the steps & actions to control the interference of crocroaches & also followed the instructions given by the Techniciaans. But in the world no house is totally free from nuisance of these insects. Our strong feeling is that your products are faulty we have been put in loss all the time. This time we resist to pay any charges including visit fees as a result complaint remains unresolved.The complaint No RNA [protected] is still unattended.You are requested to take the issue seriously & give the services good quality to the customers. More over I raise my the claim of Rs. 21000/- totally spend on this faulty product with in short period o 3-4 years or provide guaranteed services forthwith without any charges.

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

Refrigerator — request for service

dear sir,

this is complaint from M/s Gopala Krishna Medicals and general stores, M C Road, Mulbaga, l Kolar District 563131

contact no.[protected]

repeated request no one is giveing proper answer for and not attending the call when i call them would you please help me with this regard

LG Electronics — Delay in attending complain

Dear Sir / Madam

This is with respect to complain we need to make against LG electronics.

We had bought an Home Theatre ( DVD player ) some 7 months back in Mar 2010 with a gurantee of 2 years. Almost 30 days back, we had a problem with the DVD, as the sound card was not working. Same has been complained to LG office ( complain no C10A3104586 dated 31st october 2010 )

Since then we are continuously following with various officers at LG, but then we get same reply everytime that the part is not available in market and same will be rectified in 2-3 days time.

We are facing a big problem, as we are not getting any clear answer from LG India

request you to take this issue with LG.

Thanks

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

Refrigerator LG GL258VE5 — cooling system not working

Cooling system not working- complaint registered on[protected]ID No RNA[protected]. Company Technician attended only on 08/09/2012 and found gas leaked out fully due to the corrosion of pipe.On 10/09/2012 technician came and filled the gas, but still it is not working. I had reported this complaint your "customer care" & your dealer" Nandilath G Mart-"Kollam many many times but no fruitful response till this time. It caused mental tension and many hazards to my family's day to day programmes.

I purchased the commodity on 10/08/2011 with a warranty of 6 yrs. Just after one year it became default. I purchased your product with a view that your company is a world famous one. But with my experience I realised the mistake of purchasing your product. I also invite your attension about very poor approach of your customer care & your dealer. So I humbly request your immediate attension to resolve my complaints.

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

LG refrigerator: Model GL258VE5 — LG Refrigerator: Faulty product, poor service

My LG refrigerator model number is GL258VE5. This is less than a two years old and now cooling is not working. Already complained but no result. Please take this product and refund my money. Very bad product and very poor service.

Regards,
S.Roy
Mobile:[protected]/[protected]

Cooling system not working - Refrigerator LG GL258VE5
Cooling system not working- complaint registered on[protected]Request ID No: RNA[protected]. The Refrigerator was purchased on[protected] from Darrang Cycle Mart, Tezpur, Assam. I have come to know that the Model GL258VE5 is Faulty. LG should rectify the product and pay compensation to its valued customers.

I cooling system of gl258 is pathetic. Same problem I am facing.. We
Will go to consumer court for this faulty product. I am in media industry.
If lg will not refund i will publish and telecast life is hell . [protected]