LG Electronics India P.ltd., — Not Attending AMC Complaint | |||
Dear Sir, My LG Washing machine model no: WF T7516MN ACGPEIL purchased on 14.06.08 is under AMC HLP No: LG004585 with LG from 10.9.11 to 9.912 .Last month I made a complaint with LG about the repair, the rep. came and attended and told the they have to change some parts and after that no body has attended till this date. Am very much affected becoz of not able to use it. I launched the complaint several times but till now nobody bothered abt it. Kindly pass this to them and do the needful. Thanks Padmapriya [protected] Was this information helpful? | |||
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Hi,
My LG microwave oven stopped working on 15th Jan-10 and i raised a complaint regarding the same on 15th Jan at around 9:00am. The complaint number is SAC11500494. The customer care officer assured me that the microwave will be repaired with in 24hrs and even after 48hrs nothing seems to be working. I have placed around 20 calls to the LG customer service and every thime the customer care executive is telling like i will place a reminder and all that stuff. This is the worst ever customer service in India. Dear all who all are listening never ever buy any LG product..even for getting the demo of the new product you purchase you will have to call the customer care center atleast 10-15 times.
Ajay
My LG microwave oven stopped working on 15th Jan-10 and i raised a complaint regarding the same on 15th Jan at around 9:00am. The complaint number is SAC11500494. The customer care officer assured me that the microwave will be repaired with in 24hrs and even after 48hrs nothing seems to be working. I have placed around 20 calls to the LG customer service and every thime the customer care executive is telling like i will place a reminder and all that stuff. This is the worst ever customer service in India. Dear all who all are listening never ever buy any LG product..even for getting the demo of the new product you purchase you will have to call the customer care center atleast 10-15 times.
Ajay
Dear customer
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
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LG Electronics — Not attending to complaint
I filed a complaint for my microwave oven on 17th July. COmplaint number WC71802979. I was directed to Shree Ganesh Electronics Thans as I live in Thane.I spoke to Joseph Fernandez the LG Area Service Incharge but he also has failed to attend to my complaint and my Microwave is cold as ice.
Spoke to Dattarraya from Shre Ganesh and this person is the most irresponsible person working that I have ever come across. He keeps me on wait for 11 minutes and refuses to talk to me on phone for the 50th call that I have made to get the desired service for my cold and nearly dead Microwave oven.
The shree ganesh manager Rakesh Bhardwaj assures me today that the complaint will be attended to without knowing the nature of the complaint. LG Customer care is an example how the company is aggressive to get sales and very poor to attend to custmer complaints for service.
STILL LG CLAIMS TO BE A LEADING ELECTRONICS CONSUMER DURABLE COMPANY.
ABRAHAM MOSES