LG Electronics Complaints & Reviews

Poor quality of product supported OR rather unsupported by poor service...

SERVICE CENTER OF HELL - LG SERVICE CENTER , SECTOR 63, NOIDA.

Hi to all Future LG air conditioner Users.

June 2012 experience.

This experience is being shared for the benefit of future LG air conditioner users and my suffering is as fresh as June2012

Subject - Do not get LG air conditioner serviced from Sector 63 , Noida and better do not buy LG AC for their pathetic after sales...

Dear Valuable supplier,

This is rajesh from bangalore
I brought lg led TV on 01.09.2012
Form Last 17 Days my TV is not working.
I am trying to many person but nobody giving response.


thanking
Regards
Rajesh
Mob: [protected]
Mail: rajesh.[protected]@rediff.com...

i have given a lg ultra slim tv for servicing to dealer two months back but till nw niether he has mended nor he says no i cant for the product. till when this will be carried?...

To
The M.D.
L.G. Electronics India

Subject :Worst customer service

On 24.5.2012 I have registered a complaint of my split AC at your customer service toll free no My complaint no is RNA[protected] and complaint was as follows:
1. Abnormal noise from indoor unit
2.Cooling not proper(not cooling at all)
Tne technician visited after two daysi.e. on 26.5.12 of complaint he...

WORST CUSTOMER SERVICE EXPERIENCE
To,
The Chief Executive(Service)
LG India Ltd.

I had purchased a double door refrigerator model no GL335VF on 9-5-2011. ,from BEST PRICE mall It was delivered unchecked or knowingly defective piece to me because since first day it was not making ICE , so i complained to customer care they send technician he coud nor find proper fault.
And cutomer care is also...

To,
The Chief Executive(Service)
LG India Ltd.

I had purchased a side by side refrigerator model no B217-BTJV having a serial no 108TRBS2H283 on[protected]. Within 8 months of purchase we are facing a problem with this fridge from last one week that its cooling system has totally failed. I lodged a complaint on[protected] having complaint no RNA[protected]. The next day on the service executive visited our place...

LG

I hereby request you to resolve this matter and cooperate and help Ref; an FIR (DD No; 44B) for my Complaint for the Lost of My Cell LG KP 500 (Airtel) No. [protected]/IMI No. [protected] on 20th/6/2012 & An FIR has been filed for the same dated 21/6/2012 addressed to the Reader at Rajouri Garden, Police Station.

The Phone was lost in Area: Rajouri Garden, near PNB Bank(Near Metro Station).
Recepit...

Dear Sir,

Pls filed my complain against LG Electronices India Pvt.Ltd., Insurance of my LG LCD TV. Policy No. HLP No.: LF 019103 dt: 07.11.2011.
I filed my first complain on their Toll Free No. & they give us request ID no.: RNA[protected] in December,2011. till date they are fail to provide us the solution. As I LCD Display is not working properly. after that I continue lock so many complain on their Toll Free...

I have been trying to call the LG Customer Care number for days. It is always busy ar noone answers. Finally i managed to lodge an SMS complaint and managed to get a 'Cooling Expert' home. He was unable to diagnose the problem despite spending hours here. We have 2 LG ACs and both are not working. Despite our loyalty to the company, the company, customer care or technicians dont feel the need to try and get our issue resolved. This...

Respected Sir/Madam,
We got fridge LG fridge in 2009 every year we have to spend atleast 2000/-rs on it from sometime gas problem or sometime cooling problem.This year again compressor needs to be replaced and technicians are not giving proper
response.Complain was given 10days back guy came after 3days after follow up from my side came checked left fridge opened from back side.We asked him change whatever he needs to change...

Dear Sir,

I have bought Window AC-1.5Ton on 23/10/2006 AC Model No.:19F2RDE5 Chassis No.:2030 Serial No.:605KPSL002030.

I am facing regular complaint of AC not cooling and I am facing the same problem again and again.

I have got the AC Serviced only from LG Authorised Service Centre (Ruchika Enterprises,Vasai).Since we bought the AC, the same problem of cooling coil failure has occured around...

Hi,

Last week, i have complient to LG customer care and called many times but i didnt get any prpoer response from any LG service Centre as well as customer care till yet...

could you please let me know, what kind of services you are going to provide to you customers. i dont think, ill suggest to anyone to purchase LG product. If people getting that of servies. even customer care ensure so many time our higher...

To,

Customer service Department
LG Electronics India Pvt. Ltd.


My name is Alok Kumar Singh a regular customer of LG house hold products. My LG refrigerator model number GL-195NM5 is not working, I have logged a complain with LG customer care on 15th June 2012, Complain ID is RNA[protected]. LG engineer has visited to me on 17th June 2012 and told me that there is some cooling problem due to empty...

I bought LG Refrigerator Model GL-201/205 on 16th March 2012. Within 3 months it starts giving problems. Refrigerator light and cooling stopped functioning.

What kind of product LG manufacturing that within 3 months it starts giving problems.
LG customer care also not supportive. I called on 18th June 2012 at night to registered the complaint. I had a word with Mr.Adil and asked him to transfer the call to supervisor...

We have been making hundreds of complaints for AC service of LG product.
The service center is MM elctronics in Vandalur,kanchipuram district.

the complaint no logged is under phone no:[protected]...

We have purchased a LG Flat screen TV four years ago which suddenly stopped working. After lodging compliant to the service center they have diverted us to local LG service center named 'Micro services' situated somewhere in Ghodbunder road.

I lodged the complain on 2nd June they took 7 days to send there service engineer Mr.SARDESH who couldn't solve the problem...After rigorous follow up with "Micro services"...

Launched the complaint on [protected]@lge.com but no response
My Self Arom Agarwal from Allahabad I had purchased Lg Ref (FF)-GL 408YTQG4(TI) on 29.03.2012 from Mega Electronics (Authorized LG SHOPEE) SL No. 109PRXB010506(U.E). this is the worst refrigerator I had ever purchased many parts has been broken in just 4-5 months whts the life of the refrigerator the cooling of this refrigerator is very poor all the items get damaged in...

I am writing to inform you of my dissatisfaction of poor customer service.i have purchased LG washing machine Model no 8068LDP on 14th of this month from "SHRIRAM SHOPPE No 318 M.G road,Puducherry[protected]. we were informed that the customer care service would provide us the demonstration on yesterday i.e(18th). we are still waiting for the demonstration but till now there is no such response. It would be kind of you to please...

To
The GM
LG Electronics
Regd Office
Delhi / Noida


Sub: New LG AC 1.5 ton not working for Last 25 days.

Dear Sir,


This is to inform you that, we have bought one 1.5 ton AC last two month back, after One month latter it’s stopped working, and then we have logged the complaint to LG Customer care against for our recently purchased 1.5 ton AC....