LG Electronics Complaints & Reviews

WITH REFERENCE TO MY COMPLAINT DATED 5.6.12 MY A.C WAS TAKEN FOR GAS REFILLING ON 7.6.12, AS RECOMMENDED BY UR ENGINEER WHO VISITED MY PLACE .
ON 14.5.12 THE MACHINE WAS AGAIN RE INSTALLED AT ABOUT 11:25AM BY MR.SONU WHOSE MOBILE NO. IS [protected] AND HE ASSURED ME THAT THE MACHINE IS FULLY RECTIFIED. BUT TO MY UTTER DISAPPOINTMENT THE MACHINE IS STILL NOT WORKING.NOW THAT AFTER TWO ATTEMPTS OF GAS REFILLING OF MY MACHINE THAT...

I have purchased LG fridge230 ltrs from BEST PRICE Bhopal around 45 days back which is not making ICE since i perched, Also I made complained to BEST PRICE and customer center of LG , complained no RNA[protected]on 24th may 2012. and till now fridge is not operational.
now where to complain what to do plz advise...

Hi, I never expected such a poor response for a complaint filed with LG customer service.
I switched from a reputed electronics Company to LG products, because of their competitive advantage to the consumer.
I have hometheater, laptop,3D LED TV,Microwave,Fridge - All being LG Products.

My Blu-ray player (purchased on 31st Dec 2012 and under guarantee period) is not working properly. When any CD / DVD is inserted,...

I have called for service regarding some technical problem such as water leakage in indoor unit and low cooling in my ac for past two weeks from 1st June .I have arise four complaint regarding theis to LG customer care and the ac machine is in AMC which is end by 15the June .once theeir service executive has closed thee complaint by door lock witheout coming to house after theis I register theree complain no response for service.very worst...

Total Dissatisfaction:-
Actually we had a manufacturing defect in our refrigerator. And the service center persons and the mechanics said they will replace it but at the end they said we will give you cheque. After a long quarrel with the show room owner they said we will fight for you with the service center personal. We registered the complaint on 24th February 2012. Till now we had not got any positive answer from them or any...

Respected sir,

I am thiyagarajan i have bought 1 LG refrigerator on your finance.where due closed on 5.9.11 so i need a closer certificate.





Thanks and Regards,
S.Thiyagarajan...

I had purchased a LG LCD (FULL HD) TV model 32LD650 from your esteemed dealer M/S LG SHOP, MADINAGUDA HYDERABAD 1 year back. During the initial stage after installation display was failed (hahaha) what a product quality.....then they have replaced my TV (about 50calls around 2weeks took) with new one. Now same display problem araised. I have raised complaint on 09th June 2012 (complaint no : RNA[protected] said that with in 24 hours will...

1. 31 May 2012 - Purchased a washing machine Model No.7222 from M/s Perfection Bhopal.
2. 01 June 2012 - Received SMS that your request id is RNA[protected].
3. 05 June 2012 - No one from LG came to install the machine.I contacted the customer care toll free no.I was told that the machine will be installed with in 48 hrs. No one contacted me.The request id is RNA[protected].
4.10 June 2012- Received a message from...

I bought LG split AC in 2010. It is not cooling the room. When I complained, service engineer visited and told that compressor is gone and needs to be replaced. Since it is under warranty, LG suppose to replace it. I have registered so many calls and have been calling serice center people. They are keep postponing the problem saying that compressor is not in stock. This is the worst service or response I ever had. I wanted to know how to...

Hi,

I have written lots of email to your LG Customer Care department,but no body is listening.

I have tried many contact nos which is given by your customer care.

01) Mr Engineer - [protected] : Only one day come and take Rs1130 for AMC, and now he is not picking the phone.

02) Mr Sandeep Kumer ( Area Supervisor) - [protected] : Just one day he pick the phone and saying that I am...

Dear Sir
Subject: Supplied AC but not installed past 6 days.
REF : AC- LSA5DR3S
Document NO: 70011322
Posting Date: 03/06/2012

I would like to inform you that, be have purchased AC from you on 03/06/2012 and you or supply on 06/06/2012. But only supplied AC you or not come properly installed so past 6 days we ar3e calling you customer care, LG Manger,...

1. I Squadron Leader E Jani serving in Indian Air Force do hereby states a complaint against LG Electronics customer services. I have purchased an air conditioner on 30 July 2011 from M/s Modern Sales Chandigarh. The problems which I have faced will cover in point wise
(a) The dealer was not ready to put his stamp on the warranty card. He told that the bill is sufficient for getting the warranty on any items. Since I am not permanently...

Non resolution of Complain No.RNA[protected] dt.27-03-12

MACHINE DETAILS
MAKE: LG
SPLIT AIRCONDITIONER
TONNAGE: 2 TONS
MODEL: LSA6NW2VF1

Inspite of our repeated requests and calls, the above referred Complain No. has not yet been resolved.

Initially the problem diagnosed by their service people was that the compressor of the AC has some problem and hence it was taken...

Our Company and even for personal home use i have got total 55 Air Condition Machines of LG. this includes split Ac and floor standing ac. we have complained several times from last 10-12 days for repairing my AC's at least of the office. Due to really high temperature here the employees are not able to work. Although we have been calling LG customer Service Center continuously they have been asking us next 24hours each and every day....

Reseller : Super AIR CON CO
21A, Dr Shudhir Basu Road, Khidderpore, Kolkata - 700023
Phone : [protected], [protected]
Date :06/03/2012
VAT No : [protected]

LG : Representative didn't came and repair the A/C so we are unable to use the already purchased A/C.
His No : [protected].

Please check with the representative and inform further to me.

Thanks,
Dr...

Dear Sirs,

I had contacted several times your LG Service Centre and have spoken to LG Officers at Jaipur and regret to inform that categorically informed that they will not be able to help to replace the Vegetable Basket which I had purchased Single Door Refrigerator Model No. GL265GL (AMSQEBN-(IN), the Vegetable basket No. 043390JF1017 has broken and i had approached service centre at Jaipur and LG Call Centre . On contacting...

I am a LG customer, located at Walchandnagar, Tal-Indpaur, Dist-Pune,Maharashtra. I have purchased a LG refrigerator Model No. GL-254AM5/2011 from LG dealer named "Pandhare Electronics" A/p-Natepute, tal-Malshiras, Dist-Solapur, Maharashtra. I have purchased the refrigerator on 23/4/2011 and i was using the same at my home. Meanwhile the refrigerator malfunctioned and stopped cooling on 26/1/2012. Thereafter I orally complained...

I purchased a LG fridge in February 2011. In First week of June 2011 Fridge started giving problem. The help line no:[protected] was not getting connected( I must have tried not less than 50 times). Thereafter I lodged complaint through the LG dealers , where from I had purchased the fridge( Amit Enterprises, Sarojini Nagar,New Delhi) on 7.6.12( at 1500 hrs.). Complaint id:[protected]. After lot of chasing one person landed at my place...

I own a LG 4-star split AC for the past 4 years and recently on 30.5.2012,I had a problem with the outdoor unit as it was too noisy and
could notice ice-formation too. Immediately I called the LG Customer care and booked my complaint on the same day (Complaint No.RNA[protected]
and I was told that the service engineer would contact me in a couple of hours and that my complaint would be attended within 24hrs.
But...

Re. Complaint for Window A/C ( UNDER AMC )

Complaint No.[protected] Dated 11.5.2012

[protected] Dated 26.5.2012


Kindly note that above complaint has been attended two times but
it has not been cooling properly no action has been taken either by the help line or by the service centre.
Please take necessary action to repair the A/C without further delay,...