LG Electronics Complaints & Reviews

I reported my complaint on 20th may, 2012 that my AC is not going below some temperature(23 C) even after running it for 3-4 hours in night and hence outer unit never stops.
Service engineers came twice at my home, run it for 1/2 hrs and concluded that every thing is fine and left. No body tried to stay for longer time and tried to simulate my case.
Then after that time, for another 1 month, no news from them at all. No body...

we want to replace our ac as soon as possible. we purchased ac on 18/03/2012 from raj reef canteent but they make us fool, they charged rs 1500 for installation in the name of LG company, but they sent their own technician to install.after 20 days ac have many faults, we call the lg customer care for service but they refuse to check it they said that dealer will have the responsibility. after that we call the dealer ;after so many calls and...

Hello sir/mam,

This email is to draw your attention towards such a pathetic service that I have been experiencing from the company LG Electronics, their service agent - Mr. Gaurav:- [protected] came to service my LG semi automatic washing machine and assured us that if we will sign AMC with LG then they will visit and service the product whenever we face the problem and the part will be replaced with no charges, then i signed...

WHOM SO EVER IT MAY CONCERN

Dear Sir,

I have purchased a new LCD TV Model – 42LW4500 from E-Max, Dubai with International warranty on 13-Jan-2012.

The TV worked fine till April’12 but soon after started showing defects like not sensing remote, automatically picking up the volume and later on a message kept flashing on screen “This function is not available now”.

Last not...

Purchased LG Refrigerator on 21 May 2011,
after first service problem started with cooling,
Every now and then calling customer service.but still problem
didnot fixed.
After hard time and request got replaced on 12 June 2012.

That is not the end, Again Problem started with the 3 days old
Refrigerator having two doors(Model no. GN308VE5).
Lower part of the Refrigerator is giving the...

Hi ,

we are the consumer of LG India, we are using two tower AC's of them since last two years and from the day one my Ac's are not working fine which i have been telling LG from the day one . After completion of one year warranty they suggested us to go for AMC with them to avoid further problems .

But after AMC also my problems are not resolved and still the Ac's are not working .Everytime...

Dear Sir/Ma'am,
Greetings for the day,

I m Mrs.Neha Bhide,leaving in Indore.My refrigerator is not working from last 2 days.i had made a complain for that on 10th July 12 at 9AM on customer care desk.and they them selves commited us for responce with in 24 hours.But i didn't receive any responce till now(11th July 10AM).In the mean process i had called them 3 times but i didn't got any proper responce...

NEVER BUY ANY PRODUCT LG Electronics

Service - Very Bad
Service Engineer- Dump, company have Road Chaap Mistri
They DosT Know how to behave with consumer.
Customer Care- Very Bad Experience uneducated persons.

Again i[censored] looking LG Electronic India Product than go and throw your money in Drain

Your well wisher

Anup Singh Sachan
[protected]...

my complaint number rna[protected] dtd. 9-7-12 @ 3.32pm has not been acknowledged by the service centre which is hi end solutions, dwarka more new delhi.
when spoke to lg helpline they say to wait 2 hrs to receive a call from the ser. centre but till 1240 on 10/7/12 no call from them has been recd. further the number given to me by service centre [protected] is constantly switched off.pl raise with the issue with the concerned....

Despite complaint was registered ( RNA[protected] date 06 July 2012 )_on toll free number[protected] with an assurance of response within 24 hrs. nobody has taken my fridge for repair.I do not know the further course of action ?...

I purchased SPLIT AC of LG Company on dt.[protected] from Nishant Sales, Akola (Bill No.751 Dt.[protected]
AC is still in Warranty Period. From last 2 Months I am facing various problems in AC such as NOISE, LESS COOLING.
I made complaint of these issues to local LG Service Centre on 02-06-12 but I did not got any responce from Service Centre.
then I made complaint on LG Customer Care No. [protected] on 14.06.12 (Complaint...

I am dismayed to find that L G is not interested in giving after sales service to its customers.I bought L.G`s F8068 washing machine on 06/09/11. It broke down within 10 months of purchase i.e during first week of June 2012. I registered 4 complaints at regular intervals. Till now ( 10/7/2012) L.G has taken no steps to repair the machine. No body cares at the service centre at thiruvananthapuram to answer my phone calls especially the Customer...

To
The managing director lgeil
Sub :- cheating while changing picture tube of tv
date :- 8/7/2012
respected sir,
I am here to complain about my lg tv model no.21FG4AGE-AX.Sir my tv has been send to the service center in etah (u.p).There is some problem in picture tube the service has be done according to them.They said that they had change the picture tube and make us sure...

Hi,

I am writing this post with a feeling of terrible pain which has been inflicted on me by LG servie centre. Your partner Fair Deal services have left not stone unturned in making my life miserable. It is a very bad company with very third class service. Neither do your people have empathy nor courtsey or decency to talk with customers. Whenever I call the call centre all i recieve is a fresh omplaint number and empty promises...

Hi.



I have purchased an LG Split 1.5 ton Air Conditioner model no: LSA 5MR3T from “M/S S.C. SHAS & CO (P) LTD. Old No. 193, New No. 213, G.S.T. Road, Chromepet = 600 044. Ph No :[protected] / 33”.


Date of Purchase: 13-April-2012


Purchaser Name: Arun


Mobile No:[protected]


Purchaser Address: G1, Phase-2...

I had purchased an LG split AC (Model No. LSA5MP5S) on 17/03/2011 from Juneja's Circuit Mall Pvt. Ltd., Chandigarh, and had got it installed by a local authorized service center (Ganpati Electronics, SCF 12, Sun City, Rupnagar), after calling LG customer care for installation. I had paid for it accordingly. A few months later, I discovered a water leakage from my indoor unit. I called LG customer care. They had sent a technician, through...

MY PRODUCT IS OUT OF WARRANTY. I HAVE BEEN USING THIS LCD TV SINCE 2 YRS BUT RECENTLY ITS CAUSING ME TO TROUBLE, BY AUTOMATICALLY TURNING OFF AND ON. I HAVE CHECKED MY HOUSE POWER SOURCE BY AN ELECTRICIAN AND ITS 100% FINE FOR THIS APPLIANCES. BUT WHAT I GOT FROM THE INTERNET RESOURCES THAT THIS IS A COMMON MANUFACTURING DEFECT BY LG, AND HAVE ALSO FOUND A VIDEO ON YOUTUBE ON WHICH THE POWERS SUPPLY BOARD INSIDE THE TV WAS REPLACED FREE OF...

the whole TV has been burnt & was on fire !!!! this happened today & luckily my staff at home knew how to use the fire extinguishers . the room is also burnt 25% !!!! this is ridiculous & this is really not expected . i want somebody to contact me on [protected] to give me a proper explanation from LG. also advise what i can do next ....

HI
I have an LG Split AC Model LSA 5 ZG 5 NTY 1,
The first complaint with regards to AC not cooling was made in May'12.
First one team came which said there was no Gas and hence will need to send someone to replace GAS. Post that the service team said Indoor unit needs a part that will need to be procured. This took almost 2 weeks plus.

Then once this error was corrected, Another fault with the outdoor...

my fridge is not giving cooling.your company has felt the gas on dated 15.6.2012 but the problem is same ,
we have tried on lg helpline many times but it always shows busy .what we sould do ?
please do the needful as soon as possible so that we can use it properly and drink cold water .

thanking you
yours sincerely
neeraj garg
b-16,teachers colony
samaipur delhi...