[Resolved]  LG Front Loading Washing Machine — Too much delay in installation and Demo

I bought a front Loading washing Machine model no. 8066 on 26th of December,2009. I got delivery on 27th of December,2009. I am really sorry to say that I am experiencing one of the most worst days then, reason being even after 6 days gone and none of the person from your company has come for demo or installation. I bought the machine as it was from LG, but I am very sorry to say that I found LG service as one of the most ordinary services.
I made lots of call to your customer care but in reply I always got the new complain ID. On 30th December, 2009 my complain ID was C09C3017950 and then on 2nd December, 2009 my new complain ID was C[protected] and in all the calls was was been told that the LG person will be visiting within 24 Hrs. but neither anybody visited nor I got the calls from any responsible person. All the time I am calling them but in response I always get a sweet commitments and nothing else. Now I am really affrid to buy anything from LG. Please check the complain else I have to return the product because I can't miss my office anymore or my hard money come cheap.
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Aug 14, 2020
Complaint marked as Resolved 
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LG Front Loading Washing Machine — Unreasonable without receipt charges by installation person

I have bought a LG Front loading washing machine and the installation person who came suggested for some water softner to be attached. I thought it may be recomended by LG itself so I asked to go ahead ... he came with some local comapny Water softner and prior to that he asked to pay him 2500 advance (Without giving any receipt) anyway I gave a part of amount and after some time he took the part .. I guessed may be after fitting he will give the receipt for Water softner and stand but he he didn't gave me any receipt and simply charged the money 2500 for softner and 800 for stand. When I asked shopkeeper he said nothing extra is required as everything is in-built in these machines.. I tried to complaint but no one listening... where should I complaint?

LG Front Loading Washing Machine — Looking for Stand

Dear Customer care Manger,

I am haing LG front loading washing achine of 6 1/2 KG capacity Trome wm.

Actually I am looking for a stand of m/c.

Please revert.

Regards, Ashwani Singhvi

LG Front Loading Washing Machine — in capable company and abusive service representative

let this be the 1001th complaint against LG electronics india.....

i had purchased a washing machine and an additional 5yrs warranty along with that which is valid till 2015... the pot broke down, i registered a complaint and the sweet voice told that it would be resloved in 24 hrs... after 48 hrs, service guy comes home, he has no clue what the problem was... he told that he would come later but din say when that would be....he even abused my elderly parents who were alone at home ( swear i would have had his ribs for bbq if i was home )..

now i've registered a second complaint...... i would tell everyone not to buy any of LG's products.... just fake stuff... PEOPLE OF INDIA BUY MADE IN CHINA STUFF INSTEAD OF LG. atleast u have value for money ..... all the fools of india are advised to pay a bomb and buy LG..

did anyone see the ad with akshay kumar... the moral of the story is , "buy LG , get screwed".. looooooool

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