LG Electronics Complaints & Reviews

I have purchases LG TFT 19" Wide Monitor I use this monitor for D.T.P. Works Iam facing problem is picture appearing wider but I need to appear the picture in normal view and also actual colors have not appearing.
Kindly give solutions for my problem I will thankful to you

sir
i have receieved an email

LG Good Life Promotion Offer
Asia and Middle East Region
Ref: LG/Promo/9978UK
Batch: LG/001/09
BENEFICIARY CLAIMS PAYMENT RELEASE:
Payment Release Order Dept.
LG Good Life Promotion
United Kingdom.

Dear Winner,

WINNING NOTIFICATION!!!
The prestigious LG Electronics UK has rolled out and successfully
organized a Sweepstakes marking the year 2009 anniversary, rolled out
over 18,000.000.00(Eighteen Million Great Britain Pounds) for the year
Anniversary Draws. Participants for the draws were randomly selected
and drawn from a wide range of web mail providers/hosts which have
patronized us greatly.
The selection was made by a computer draw system attaching
corporate/personal email ID to ticket numbers. The LG Electronics
Company UK, is now one of the largest electronics companies and in an
effort to make sure that the LG products remains the most widely used
electrical appliances, This company, in conjunction with
telecommunication service providers is rewarding our numerous
customers who have patronized us greatly in the Asia and Middle East
region promotional offer.

Your email address as indicated was drawn and attached to ticket
number 013 with reference number LG1002/09 and draw numbers
[protected]) which subsequently won you �900,000.00 (Nine
Hundred Thousand Great Britain Pounds) as one of the 18 jackpot
winners in this draw. You have therefore won the entire sum of
�900,000.00 (Nine Hundred Thousand Great Britain Pounds). The draws
registered as category's 'A' Draw number one was conducted in
Harlesden, London United Kingdom. July, 2009, These Draws are
commemorative and as such special.

Please be informed by this winning notification, to file in your
claims, you are to make contact with your designated agent (Dr. Dave
Press) who shall by duty guide you through the process to facilitate
the release of your prize. To file for y our claim Please Contact your
fiduciary agent
Dr. Morgan Cliff
LG Electronics Promotion Award
Email: [protected]@rocketmail.com
Email: [protected]@rocketmail.com
Tell No.: +[protected]
Fax No.: +[protected]
You are advised to contact your fiduciary agent with the following
details to avoid unnecessary delays and
Complications:
Full Names:
Age:
Occupation:
Country:
Ticket Numbers:
Draw Numbers:
Phone Numbers:
Occupation/ position/ Years of Experience

Mode of Delivery:
Courier Delivery.

As indicated in this winning Notification. Thanks for being part of
this promotional award program.

Our special thanks and gratitude to LG Electronics United Kingdom. We
wish you the best of luck as you spend your good fortune.

Sincerely,
Mrs Hannah Blakes
LG Electronics Promotion Award 2009

CONFIDENTIAL NOTICE: This email message, including any attachments, is
intended only for the use of the intended recipient(s) and may contain
information that is privileged, confidential and prohibited from
unauthorized disclosure under applicable law. If you are not the
intended recipient of this message, any dissemination, distribution or
copying of this message is strictly prohibited. If you received this
message in error, kindly delete it from your mail box .

after then i send them my details ,then i receive another email

LG Good Life Promotion Offer
Asia and Middle East Region

Ref: LG/Promo/9978UK

Batch: LG/001/09

BENEFICIARY CLAIMS PAYMENT RELEASE:

Payment Release Order Dept.
LG Good Life Promotion
United Kingdom .


SECOND MAIL :

Attention winner, SUNIL KARGWAL.

Your life is about to change as we have change the life of so many people



This is to bring to your notice that we have received your details and the content was well noted down here in UK .

In this regards, our respected processing manager will be departing to night and arrived in your country with the demand draft that is package in a parcel including l c d t v which has to be delivered at your address given by you.



In this regards, you are to pay the sum of 18,600 INR as tax and clearance charges as soon as he arrived in your country India tomorrow morning.



Kindly view the scan copy of the processing manager, and await his arrival in your country and pay the said charges so he will do the needful as soon as he arrived in your country.




Kindly send us your direct mobile phone number to enable him contact you as soon as he arrive your country.




For more information kindly reach us via email or in our office number



Regards

L g life promotion offer.


first i beleive all this so i deposite Rs.18600 in A/c no. [protected] for the credit of Sangthuama . But now they are saying i have to deposite Rs.84500 for transfering money in my account

His name is SCOTT PETER
PHONE NO. [protected]
I have received many calls & messages from him & still he is in MUMBAI
TELL ME SIR WHAT SHOULD I DO
PLZ. ANS AS SOON AS POSSIBLE
i m attaching photos which i received

Dear Team,

We bought 2 LG washing machines last year. However, all the clothes washed in used to get torn. We complained several times. Most of th times our complaint was cancelled. Finally once the technician visited our house and very smartly he refused to accept that the machine didnt work fine. instead he said that the cat in our house must have torn all the clothes.

We are tired of this company. Non of the higher authorities is ready to speak to us Kindly help.

Thanks,

Prajakta

I brought an LG refrigerator last year and has been facing recurring problems with this refrigerator. I had contact customer service departments multiple times but with no resolution to the issues faced. Over the period of last three months, LG engineers had

First, declared it as manufacturing defects and asked us to wait/try with a timer replacement
Second time, declared that gasket needs to be placed as no Vaseline was applied to refrigerator lining (an eye opener for me)
Lastly, when problem persisted asked us to allow them to take it for monitoring and wait for some kind of communication from them. As expected no one turned up for collectiin refrigerator.

I am assuming they are waiting for warranty period to lapse so that they can start charging me for the services and part replacement.

TO WHOM SO EVER IT MAY CONCERN.

I called LG customer care department[protected] yesterday by 7:51 PM to enquire about the warranty details of LG Geyser. First agent (North Indian from Gurgon) who attended my call did not respond properly. He is not aware of what is he going to address me on. Did not understand normal English which an Indian speak. Kept asking me to repeat things.

On requesting his supervisor, he transferred me back to the customer care queue where another agent Renvijay (North Indian) took my call and asked freshly as a new agent, I am surprised. I informed that I was told that I will be transferred to Supervisor, but it did not happen. Such a worst LG service to its customers.

Second agent kept asking for more details despite of me giving him my landline which was not given to the dealer (Jayam & Co). Later came to me and told that he could not pull any records from his database which I am aware of. He never cared about me asking him that I'll give the bill # or the model # of my LG geyser. He kept annoying me. When I asked for supervisor, he said that he will palce me on hold before transferring to supervisor which I finally waited for 25 mins and the call got disconnected. Never expected such a worst service and I never had so in my life. I would never like to go for another LG product anymore.

"LG to retain / sustain it market place among it customer has to really work on it customer service line"

Thanks for your long-lasting support / service.


Regards,
Ganesh Kumar V

I HAD PURCHASED A NEW LCD T.V ON 28TH OF DECEMBER 2009, IT GOT INSTALLED ON 30TH DECEMBER 2009, ON 31ST DECEMBER WE IDENTIFIED THAT ONLY THREE SPEAKER IS WORKING FROM 9 SPEAKERS, WE HAD REGISTERED THE COMPLAINT FOR SAME ON 1ST JANUARY 2010, IN CUSTOMER CARE (PHONE) AS WELL ON ONLINE BUT STILL NO BODY HAS RESOLVED OUR PROBLEM.

I bought a front Loading washing Machine model no. 8066 on 26th of December,2009. I got delivery on 27th of December,2009. I am really sorry to say that I am experiencing one of the most worst days then, reason being even after 6 days gone and none of the person from your company has come for demo or installation. I bought the machine as it was from LG, but I am very sorry to say that I found LG service as one of the most ordinary services.
I made lots of call to your customer care but in reply I always got the new complain ID. On 30th December, 2009 my complain ID was C09C3017950 and then on 2nd December, 2009 my new complain ID was C[protected] and in all the calls was was been told that the LG person will be visiting within 24 Hrs. but neither anybody visited nor I got the calls from any responsible person. All the time I am calling them but in response I always get a sweet commitments and nothing else. Now I am really affrid to buy anything from LG. Please check the complain else I have to return the product because I can't miss my office anymore or my hard money come cheap.

I purchased an LG Tromm washing machine in Feb 2008 from Vijay Sales in Mumbai. After a while the machine stopped working. After I lodged a complaint, the service technician attended to it. The water pump had to be replaced. Shortly thereafter the motor had to be replaced. Soon after that the machine would not start and the problem was identified as a defective door latch. The technician claims he has ordered a new part which apparently is in short supply.
Repeated attempts to contact their various customer services executives have yielded no results - no one picks up the phones at the numbers provided. Today I was promised that some one would call me within 1 hour - at 2 pm. No one has called back till 5 pm.
My attempts to reach any senior functionary of the company were thwarted - no one would give me the contact numbers.
Clearly LG has no intention of listening to the customer.
I am most disappointed with this attitude of LG. Perhaps they are waiting for the guarantee period to expire which will happen in about a months time.
If the defective machine is not replaced immediately I intend to complain to the consumer forum.
Muralidharan, Mumbai 30th december 2009.
+[protected] /[protected] /[protected]

Dear Sir,

I had noticed that during media advertisement on television LG shows wrong dsiplay of India Map, i am very concern about this. pls take a corrective action aganist them.

regards

Ram
[protected]

Sir,
I have a LGE C-2500 mobile handset which is showing invalid IMEI no. registration since the time govt. has banned the chinese handsets having Invalid IMEI no.

I bought this handset in Kurukshtetra with an authorised retailer... its really shameful that the reputed companies like LGE are having this type of behaviour towards the customers...

The main point to be noted here is that my handset is showing different results for IMEI when checked via *#06# and when checked on the back panel...

the details are as follows:-

IMEI - [protected] (checked through *#06#)
[protected] (at the back panel under battery)
S/N - 706KSNA517839-CIS (at the back panel under battery)

MADE By LGE

I am having a lot of problems due to the non-functioning of my cellphone. Therefore i want some strict action to be taken against the stakeholders involved and also to rectify the problem as soon as possible...

Thanking You.

Ankur Rajput
S/0- Sri O P Rajput
B-14/2
Rajnagar Colony
near railway Station
Jwalapur
Haridwar 249407
Contact No. - [protected]
[protected]

Hi,
I have purchased a LCD television cum monitor from LG dealer Techguide (Shop 1 & 2, Aradhana Bldg., M.V.Road, Near Vishal Hall, Andheri East, Tel[protected], on 25th August 2009.

There was an offer with this purchase offering a free DTH connection. Have filled all the requisite forms and sent alongwith a DD to the concerned address. Was supposed to receive the connection in 4 weeks.It has been more than 4 months now and still have not received the same. Been continuously following up with the dealer who in turn has directed me to a certain Mr.Dharmendra from LG (Tel - [protected]). Mr.Dharmendra has been giving vague responses and of late has been completely avoiding my calls. Have called up Mr.Dharmendra nearly 50-60 times.

Have also sent a mail through the LG website around two weeks back, to which have still not received any kind of response.

Details as follows :
LG LCD model - M227WA-PT
Sr. No. - 907NLNC003687
Dealer - Techguide, andheri East
Dealer no[protected]
Date of Purchase - 25th August 2009
LG Claim form no - 325918
DD - HDFC Bank 950866
LG irresponsible contact person - Dharmendra - [protected]

Please assist.

Thanking you,
Francis Fernandes
[protected] / [protected]

I Purchased one LCD TV cum Monitor from Vardhman Electronics NARWANA. There was one offer with this product a Airtel Dish TV. for that I sent 199 Rs DD Along with all required Documents WITH REGISTRATION NO. to Solution integrated marketing services pvt. ltd, New Delhi on 2 Dec 2009 by registred post.I also registred my request on internet on dated 30 Nov. 2009. I also recieved a registration no. DTH NARW 3011093. But Still I did not recieved any reply from them.Please do nessecary action about this.
FROM:-
Paras ram
H.NO.579/8 Model Town Narwana

PL ARRANGE FOR KEYPAD AND DATA CABLE FOR MOBILE SET RD 6600, WHICH IS NOT AVAILABLE IN YOUR SERVICE CENTRES.

THE MOBILE IS NEW, BUT REQUIRES REPLACEMENT OF KEYPAD, DATA CABLE WAS NOT PROVIDED WITH HANDSET.

I WILL BE THANKFUL IF YOU CAN SEND IT TO YOUR RAJAJINAGAR (BANGALORE) SERVICE CENTRE AT THE EARLIEST.

KINDLY DO THE NEEDFUL AND OBLIGE.

I have purchased lg monitor tv M197WA-PT on 19.09.2009 from "COMPUTER GALLERY" with free dth offer. My "LG It Claim Form No" is 321240. I have send all the documents to claim my free dth connection on 24.09.2009 via DTDC courier. The documents received by "SPECTRAMIND" with company seal on 26.09.2009. But till now I have not received my free dth set top box. I send a email to spectramind, but they do not reply and they also not receiving my phone calls. I have registered 2 complains to lg , but no reply from them also. My complain numbers are [protected] and [protected]. I have also send a email to [protected]@lgindia.com, but no reply from them also.
All the documents I have send to "SPECTRAMIND" attached with this post. My mobile no is [protected]. My address is - Parbatipur (s), P.O:- Pritinagar, Dist:- Nadia, West Bengal, Pin:-741247.

So, Please take action regarding the above subject.

i cant get gprs connection in my mobile.iam using vodafone service ..please send

GOOD DAY! With reference to the above we are forced to approach you for improper service even in warranty period. We have purchased a LG LCD TV Model : 32lG80FR 3729 from M/s.Gujarat Radio Service, 40, Stadium Road, Valsad 396 001 vide their retail invoice No.1833 dt.05.02.2009.

After installation of 4-5 months we started facing problems as under :

The LCD TV did not start whenever we put on the switch. Suddenly it starts and switches off. We tried to get is repaired from the dealer and the details are as under :

We approached the dealer for repairing on 13.11.2009. Complain No.C09B1321061. The technician visited my residence to check the TV. He observed the problem. In his presence also the TV did not work properly. Also he tried for Factory Reset setting. But it did not work, hence he called the unit at your Vapi Service center and we sent the same their. After calling on next day to your service center we were informed that the TV is repaired and is in working condition by the receptionist. We went their to pick the unit to your service center but were surprised and shocked to note that the TV set was kept open un-repaired. We were informed by the service center in-charge that they have not repaired the unit and it is in working condition though it was kept open in front o[censored]s. We requested them to provide the report of repairing work they have done or the TV set is in ok working condition, but they refused to provide the same. We brought the TV set back. Also, he instructed us to install stabilizer to avoid power fluctuation problem.

Again on 24.11.2009 it stopped working. The same problem started again. We again launched complain vide Complain No.C09B2419244 dt.24.11.2009. Technician visited again and just tried factory reset setting and went away. Also did not provide any report of what repair he has done.

Again on 25.11.2009 the same problem occurred and again we launched the complain vide Complain No.C09B2511797 dt.25.11.2009. The technician visited again and just replaced the stabilizer. But, it did not work.

The problem was as it is. We were tired of following with service center and the dealer. However, lastly we lodged the complain vide Complain No.C09C1820188 dtd.18.12.2009 but nobody turned up. We specially visited your Surat Regional Sales Office as we were not getting proper response nor solution. After following up with your Regional Office, the technician was deputed. Also, we had a talk in conference with your regional office, and Vapi service center and it was very much shocking to have their statement that they did not open the TV set though it was lying open in front of me during my visit to their service center. Also, during the first complain it was opened in my residence too.

As regards power fluctuation, please be informed that we are using below electronic instruments :

1) Dish Washer
2) Washing Machine,
3) Refrigerator.
4) Home Flour meel.
5) Mixture.
6) Juicer.
7) Computer with LCD
8) Samsung LCD TV

We have never faced any problem in above electronic items since the day they are installed. Also, we would like to add that till date we have never even replaced any lamp or tube light since last 2-3 years.

As we are now totally exhausted of following up with your regional office, service center and dealer. We request your goodself to replace the unit atleast within a period of 10 days. Failing which, we request to have appointment with Mr. Moon B. Shin – MD – LG in press conference to discuss the issue and present him the said TV set and enforce thrust in LG’s Valued customers.

We await your reply per return with appropriate response or appointment date with your MD.

Sir,
I had sent all the necessary documents for caliming free DTH along with LG Monitor TV to M/s SMPL. I had received an sms stating that " your form no : 326300 for the free gift SUN DTH (6 Months) in the scheme of Monitor TV LG on 20/10/2009. But the free gift not yet received till date. So kindly send me the present status of my application and do needful to send the same at the earliest.

Thanks

Riju Deepak K C

i purchased LG tv ready 22' monitor, i was told to send DD worth rs199, for which i was suppossed to get DTH connection of airtel with three months of subscription. it has been more than 2 months since i sent the required DD of 199, and whenever i make any call on the no[protected] , i m told the airtel ppl must have called you for installation, and they are unable to comment except telling me wait andwatch.my no is DTHBOKA2010092.

Dear Sir/Madam
Complaint No: C09C0501003 Dated On 05.12.2009

With Refference to the above complaint number i have been mentally harrashed by LG product and Customer Care Service for Repairing the LG Product ( LCD 19" Flatron 1941WS). I purchsed this product in February,2009 along with my Assembeled PC from a vendor in Faridabad. After using the same for 9 Months LCD shown a colour Problem. So i lodged a complaint as mentioned above. Some how LG Executive came at my home and identified the problem as some hardware malfuntioning so he qouted for three to four working days to resolve the problem. After 5 days he visited once again with hardware, but this time also problem could not be solved. He told that the hardware what he brought with him is not compatible so he once again qouted for 3 to 5 days to solve the same. After few (3 to 4) days once again he came with relevant hardware but still problem could not be solved. Again with same kind of fake commitment of 3 to 4 days resolution of the pertaining problem he went back. But this time he brought my LCD to his service Centre ( Parth Technical Services, Sec-16 Faridabad ).
Sir after that i asked to (Parth Technical Services, Sec-16 Faridabad) for LCD replacement or Standby. First he denied to provide the standby LCD or monitor, but after a long argument (Mr. Rajneesh Chawla) he told that you come to our office and collect the CRT monitor. I requested that you please send the same at my home, so he denied to provide the same.
So once again after (9 to 10 days) i reminded to LG care regarding the same so LG care asked me to wait for 24hrs to resolve the problem. But no resolution i recieved from LG side.
Once again after (2 days) i reminded to LG care regarding the same, so LG care asked me to wait for 2hrs to resolve the problem. But no resolution i recieved from LG side.
I repeated the same problem to LG care by today itself to solve the problem but this time also they were asking to wait for another 24hrs. It was very surprise to see that my complaint was get cloed from LG side wthout any prior confirm information. This kind of poor care service i have recieved from LG while still i have not recieved my LCD to me for my use.
Once again LG has Generated the Complaint Number: C09C1810643 dated on 18.12.2009. Even today also LG Customer Care Executive has asked me to that he will let me know for resolution in 2hrs, but still no call has come from LG side to solve the problem.
Sir one thing more, LG Execute (Mr. Dhyan Singh [protected]) has given a SMS (SMS Recieved on 16.12.2009) at my number [protected] to solve the problem by friday (i.e. Today) but this gentleman not responding after vmy several calls. Now you please take the appropriate legal action for this kind of poor service from LG side and let me know also.

Regards

Sunil Kumar
[protected]

I bought LG 29 CTV, on 06/10/2009, model no-29FU6RGE from Sangeeth Electronics& Home Appliances. Accured picture tube problem in the TV within 20days from purchased date. I rased a complient in the CS of LG. Problem solved by the Techinical people. again with in the 5 days same problem happend. this time they taken away the tv with them within 6 days they delivered at the residence.That time I find many scraches on the TV. again same problem was happend like 4 times. I asked for the replacement of the tv. but the people are not cooperating. by the time of purchse they promised me for replacement If repaire will accored 4 time. last complient date is 9/12/2009. till tv with service people only.

regards:
Suresh Kumar Reddy.
[protected].