LG Electronics Complaints & Reviews

Defected Fridge sold

I have purchased a 2 door fridge (GR-B652YLS-Platinum) from e zone at V3S Mall Laxmi Nager District Centre , Vikas Marg , New Delhi on Oct 11 , 2009 vide Adavnce receipt No [protected] .The product delivered on Oct 16 , 2009 (after repeated follow up with the store ), seems to be not properly packed , when we openend the product infornt of delivery guys we found scratches on the front & right panel and...

I have an LG refrigerator Model GR-482BEF. I registered a complaint with your company on 04/09/09, complaint number HZQ9C90400048. An executive from J. R. Enterprises Indore MP did not inspect the fridge properly and gave me an estimate of Rs 10,567 on 06/09/09 in which he has clearly mentioned the cost of the compressor Rs 9441. He also said that a senior executive would pay a visit the same day at around 5pm. The senior person Mr Rajesh...

Dear Sir/ Ma'am,
I had purchased a LG Mobile handset (LG RD-3500,IME NO IS RLGHS[protected]) on 26/11/2008 from delar - Devi Enterprises, Shop no.1, sec - 6, Crystal Plaza , Hiranandani Complex, Kharghar, Navi Mumbai. The moble is currently Dead from past 2months. The Dealer and LG Service Center(Vashi) both of them not coprating with me and making me run from dealer to Service Center and Service Center...

hallo, sir my all shelves broken in one year, pl u ask to your company to chenge my refrigretor shelves. u reply i will send my address. ok. thanks....

Dear Madam/Sir,

I had bought an lg DVD writer on 2.5.2009 from Sevi Computers, 8, Ashutosh Mukherjee Road, Kolkatta - 700020. It did not function right from the first day. I was asked to take it to service center at 1, N.S. Road, B.B.D Bag, Kolkata-700001. It was returned to me after about two weeks. It functioned for once only thereafter and no further. I had subsequently complained via call center 4 to 5 times. The last...

please confirm if it is true or not ,i've recieved an email form Tag that i am a prize winner of
LG promotion....

Appended below please find formal complaint lodged with Thwe Mobile Store. More than 2 months after purchase, the 5% rebate, amounting to more than Rs 1,000/- has still not been received.

From: [protected]@hotmail.com
To: [protected]@mytms.in
Subject: RE: Customer Complaint
Date: Fri, 18 Sep 2009 22:00:10 +0530

Formal customer complaint
====================
Your representative...

Sir,
I want to know the mail i got is fake or truth. So often it seems that this type of mails are fraud. Is there any way to know the genuiness about that compani's offers. They want me to pay the courier service of £320 (Rs.25000.00) in advance to facilitate the delivery of prize. Please confirm me the genuiness of the letter. They can deduct courier charges etc from the prize and send the balance amount to me. I am attaching...

Dear All,

An LG 1.5 ton split AC was puchased on 25.40.2009 from Viveks & Co (Chennai). In August the AC was not cooling and when I called LG, the technician visited us and told me that there is a Gas Leakage in the AC and refused to do the repair. He only then informed us that the Waranty was sold to the dealer and that LG would never to any service for the products within the Waranty period.
Now when I called...

I had got a LG product which is very defective and nobody is responding to the Request inspite of repeated calling.

Also it seems the LG Commitment to After Sale/Service as claimed on website page is totally false.(http://www.in.lge.com/Support/sup_2.1.1_Cities.aspx)

Below is the email sent by me to LG Customer Care affter getting no proper response from Customer Care


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I went to Mobile Store,Chandni Chowk,Kolkata store on 17th Aug 2009 to buy a Business Phone, when your salesman showed me the New LG ARENA phone which had fabulous features and made me very attracted to it.
Although my Budget was Rs 15000/- but I went ahead and bought the phone for Rs 22000/-.
After using the phone I faced many problems and I suffered a lot as it’s the most Pathetic Handset I have ever used, therefore I went...

I have purchased a lg refrigerator, 320 litres, lotus red on 6-10-09 from Kohinoor Tele Video, Thane. Since the time it was purchased, only the upper unit, i.e. the freezer is cooling, but the lower portion i.e. the area where food and raw food are kept, is not cooling, and the food is getting spoiled. After repeated requests, a technician attended to the problem on 10-10-09, but the fault occured again the next day. As it is a new piece...

Sir, I have purchased a lcd lg32 on 31 Aug 09 vide bill No 52099 from THE NEXT , palakkad, Kerala vide bill No 52099 dated 31 Aug 09.. I was told that I will get the free dish connection with in two weeks from the date of purchase. Where as all my efforts to get the dish connection even after 45 days did not bring any fruitfull results The TV is kept idle for last 45 days. The performance of the LCTTV is so poor when used with the LG DVD...

I have lodged a compaint on 8th October 2009 (compaint no. C09A0801793) at 9.00 a.m. I was informed by the call centre that the problems would be resolved within 2 hours. A reminder was again made at 1.00 p.m. on the same day but nobody called up nor any technician turned up for fixing the problem.

A reminder has been made today on the call centre no. and on Tel. no65790731 and an online complaint is made on LG website (complaint...

i had purchased LG monitor tv (M197WA) from udaipur and with that i get a coupon by which i get the DTH SET TOP BOX but acoording to the policy after receiving the claim voucher with in 28 days they will provide us the DTHN SET TOP BOX but it is almost 30 days i did not get it.I had full filled all the requirements of offer like original claim voucher,photocopy of purchase invoice,original barcode cutting from carton box and DD of Rs 99...

Sir i too face the same problem..i purchase a 1ton split Ac to my residence in mangalore.. within a few days of insulation i had problem in compressor during run at night time making a huge raise in run when the AC has already achieved the required temperature and also skipping of temperature while using remote..regarding this i had already complaint to your service team in mangalore..they just replied saying that everything is fine...later...

SIR.
I,SUDHAKAR PATWARDHAN HAD BOUGHT LG 22" LCD MONITOR TV FROM PRAVEEN ELECTRONICS,BHANDUP(WEST),MUMBAI AND I AM ENTITLED FOR A FREE DTH CONNECTION FOR 6 MONTHS...BUT ITS MORE THAN A MONTH BUT I HAVENT YET RECEIVED THE DTH CNNECTION....I CALL SPECTRAMIND N THEY SAY THT THEY HAVE ALREADY DISPATCHED THE DTH TO LG DISTIBUTOR IN MUMBAI...WEN I CALL LG CUSTOMER CARE THEY SAY THT THEY DONT KNOW ABT THIS N GIVE ME THE CONTACT...

IF a company like LG is unable to give a satisfactory reply to your own products despite 12 NICE COMPLAINTS {with Complaint Nos.} and rest another 10 MORE for which I do not have the complaint reference with me, ISN'T IS A SHAME FOR THE COMPANY TO HAVE SUCH RESPONSIBLE TEAM TO AGGREVATE THE CUSTOMERS PLEA.

The details as forwarded to [protected]@lgindia.com on october 5, 2009, 2:53am

Dear Sir,
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This is to register my complaint against LG customer services and very poor approach from service engineer.

I have LCD TV (26" X Canvas) and is not working since last one month. I had subsequently called customer services and launched my complaint with same issue. This complaint was registered and no. is W9C90708244.

This complaint is pending from last one month and I have not received any call or positive...

To
P.N.B (Main Branch)

Sir,
Respectfully I beg to say that i am a customer of your bank & my account no. [protected] & my name is Dhawal Chand. Since Last day my A.T.M debit card is lost by my pocket. So for its security I want to block it.
I try many times calling your helpline no. but not success. After blocking plz sent me complain no.([protected]@gmail.com) for reissue a another...