Dear Sir/Madam
Subject: Defected item was delivered to me at the time of purchasing and still no solution. So I have decided to go in consumer court and other complaint organizations.
I have purchase a LG Double door fridge on 12/05/2008.
Fridge Details are below
Make: LG
MODEL: 248 LMG
COLOR: INOX
RATE: RS 14200
Shopkeeper details
HARI PLAZA Shopno.1, kshitiz shopping complex, sector-4 vaishali, gzb, up
Ph[protected], [protected]-181
My details
Rajesh Kumar 483 2nd floor sector-4 vaishali, gzb, up, mob no-[protected]
Whenever I have purchased this fridge since that it never worked smoothly to till date.
I have complaint aprx 15 times to LG customer care as well as shopkeeper but still zero result.
After purchasing I carry this fridge at my home and same day I saw that there was no any cooling in fridge, I had complaint to shop keeper and LG customer care. I said that
A defected piece it being delivered to me so please replace it but to till date 10 persons has come at my home but problem is remaining same.
Please see my compliant dates and person names (I have also noted down all persons name and dated to carry this case in court i.e. Ashish, nikhil, vikram, purnima, Raghu Sharma etc.)
As summer starts it creates more problem (no cooling).
Yesterday I also talked to Mr. raghu Sharma and he promised to me the solution.
I would like to request you again please take back this defected item otherwise definitely I m going to court as well as I will throw myself this item in your company.
Regards
Regards,
Rajesh Kumar Dimania
Project Manager-Engineering
Cellnext Solutions Ltd.
A-186, Okhla Phase 1,New Delhi - 110020
Mb.No[protected].
Phone:+[protected], +[protected],Extn.117
Fax: +[protected]
Aug 14, 2020
Complaint marked as Resolved 
i m one o[censored] who has been undergoing this trauma since may 2010.i bought this set in may and right from the first call i recieved, the listeners on the other side are saying that my voice is heard too low on the other side.firstly i ignored this but eventually everybody started complaining.i called the lg customer care and they gave me the address of the nearby service centre.i said that how can a new mobile require service but she said that i may require in certain cases.then i went there and got the mike replaced.but the problem diidnt get right. i again went at the service station and they again replaced the mike.imagine, , , , , replaced the same component twice!!!then again i went to the service station with the same problem, , , now they said that they will replace the motheerboard and software.i wonder whether they replaced anything or not!!!even aftr this the problem was not solved.then at the end they said that u get ur set repalced.after 2 days i callled them to ask should i come for replacement they changed their statement that the mohali head of lg services has declined to replace the set.i got so annoyed and called the mohali head maself.he just denied of have said anything and agreed to replace it.now i have got it replaced bout 2 days back..but i dnt think that the voice is as clear as in other mobiles.i wonder what to do now!!!
I have purchased a LG mobile cookie KP500 IMEI- [protected], battery no.- SBPL0097701 charger no. RA[protected] on 14/07/2010. Within one month my phone started giving problem. Battery of the phone was not getting full charged. I have given my phone three times to LG service centre, MP nagar, Bhopal. They told me that they changed the motherboard of my phone, but then also problem is same. Today on28/10/10 again I have given my phone to the same service centre. Also I want to say that sir, they mishandled my phone in such a manner that the body of my phone got a lot of scratches. When I complained the madam sitting on the reception behaved very badly. She told that I can't accept that these scratches are done by us. But this is the fact sir. I want to say that sir, LG care staffs have this responsibility that whenever they complete a mobile phone at the time of delivery they must check it once. But, my phone gone there three times. Not a single repairing was done. I am hoghly harrased and need your co-operation sir. Please co-operate me and have a kind look and deatail investigation.
For this magnum bonum, I shall be highly obliged to you.
A.S.MISHRA, BHOPAL, contact-[protected]
I purchased a LG A-165 mobile phone set from M/S. Neelkanth Electronics, 3, Jawahar Nagar, Durgakund Road, Varanasi on 22.02.2011 in the evening and that mobile phone set became out of order next day morning i.e. on 23.02.2011. The set's problem was as under:
The receiving voice was not heard on that set and outgoing voice was heard by the caller in echo.
Immediately I rushed to M/S. Neelkanth Electronics with that set. The salesman of M/S. Neelkanth Electronics sent me to the LG Service Centre, at B.37/115 B-1, 1st Floor, Baradari Complex, Rathyatra Crossing, Varanasi. I handed over that set to the worker of the service centre. The service centre noted my contact no. and gave their contact no. and told me that they will inform me in due course. I saw my status report online on 26.02.2011. The status report was as under:
"Dear Customer, Your complain RNA[protected] is in process, reason is tampered"
Sir, kindly tell me how that mobile set became tampered within a night. That means LG Company supplies defective products to the market and there is no quality control test. Earlier, I trusted the LG Company products very much but now no more trust on the LG Company products. If that mobile set is not replaced by the company, I will never purchase any LG product in future and advise my relatives and friends not to purchase any LG product.
Thanking you,
Yours faithfully,
Gautam Kumar Gupta
Qrt.No. M-81, Hyderabad Colony,
Banaras Hindu University,
Varanasi-221005.
Contact Nos. [protected]/[protected]/[protected]
Is this right price one should buy this phone...
please reply back on [protected].