LG Electronics Complaints & Reviews

I have been making continous requsts toBSNL for GPRS settings.Each time they say the settings have been sent.But i never recieve them.On requesting the next time the people misbehave.Kindly help me to atleast get the settings

Dear Sir / Madam,

Let me introduce myself, my name is Sripathy.P from Chennai Tamilnadu, India Recently in 25 December 2009 - i bought a LG 278VA5 refrigerator for nearly Rs.18,900 from GIRIAS chennai, since then i experience trouble LG advertises it is the best latest model , but my fridge has got cooling problem & some sound is heard intermittently from the back of the unit, each time i register a service call LG engineers take time in even attending my service call, it takes atleast 3 days for them to visit my residence although i am very near to LG regional office, Chennai ( 5 mins walk from LG chennai RO ).

Service team is trying to convince me stating that it is a new model so performance & other factors needs to evaluated by people & the sucess & failure depends upon patronage of the customers, which means they are not sure of the performance of the fridge.

On Mar 12 - Friday - i again made a complaint to LG, it took 3 days & many reminders to service centre to attend my complaint, at last they visited my house 15 Mar 2010, and concluded that the refrigerators wheels are broken it might have happened during transit from dealer place to my residence & needs to be replaced - they needed max 2 days time to arrange for the wheels as it is a new model, but till now no body has turned up for the same & my follow ups with call centres yields no results

How many days still LG need for replacing the wheels, till today it has not been replaced if spares are not available for a new model how can i expect LG to provide service support in coming days to come if i have any service problem.

Regards,
Sripathy.P

The consultancy has stopped responding to our calls and is not ready to refund our money.

Kindly take necessary action against this fraud company so that no more innocent people can be counterfeited by them.

It is amazing how the big companies cheat common men on the pretext of warranty for 1 year and when you call for services they seem to ignore all calls…. I have registered a complaint 5 times and have a proof of the same… One service rep comes the first time and fixes some thing… but the problem still persists… when complained for 5 times thereafter on the persistence of the problem no representatives call after so many complaints… the reason being the AC is still under warranty and they will have to replace the compressor due to leakage of gas and water dripping due to the same….. Everyone seems to give a deaf ear and I am left with no option then reporting the same on the customer forum…. I hope I get justice reporting herein about my problem as it is my hard earned money where talking about here….

sir i am an owner of l g refrigerator for last many years fifteen days back an executive from your company came to our house without any complaint from our side saying that he has come to check the fridge because it was in warranty his name is ramulu his number is [protected] after this our fridge problems have started earlier it was working very much in good condition cooling was excellent but now even whole night in the morning water is not cool then we made a complaint for four times till now and a person by name harinath his number is [protected] is coming and what he is doing god knows he tells it will work properly and goes not even waiting to see if it is cooling he says he will come in the evening to check but he never shows today again i had made a complain they said it will be repaired in two hours but no one came, my two request id are [protected],[protected]. sir please see that it is repaired very soon my contact number is [protected] hyderabad

I have a 32" LCD TV which I purchased in 2007, and the TV is conitnuouesly in Warranty and Annual Maintenance Contract. On 30th Decemebr 2009, TV stopped working and I made a complaint immediately. LG Service Engr immediately came for serivce and found that, the TV Panel has to be replaced. From that date, till today, nothign has been done. After a day to day follow up, LG Cutomer service told me that, Panel is not in use and hence we would like replace the TV or give refund. This information has been repeated told by the LG Service People since Feb 12th and today we are March 12th and nothing has been happening. Please suggest, shall I go for filing case against LG for the breach.

I have purchased new window mobile set Model No GW550 (LG). But I have not get 3G Internet setting from BSNL. I uses more methods like sms and costumer care help.

i perches lg mobile model name is kp265 . mobile right side sound is some time not coming for stating time in ear devise . i am going four time in lg service center. but not solving my problem.plz my request is solve this problem.

Dear Sir/Madam

Subject: Defected item was delivered to me at the time of purchasing and still no solution. So I have decided to go in consumer court and other complaint organizations.

I have purchase a LG Double door fridge on 12/05/2008.

Fridge Details are below

Make: LG

MODEL: 248 LMG

COLOR: INOX

RATE: RS 14200

Shopkeeper details

HARI PLAZA Shopno.1, kshitiz shopping complex, sector-4 vaishali, gzb, up

Ph[protected], [protected]-181

My details

Rajesh Kumar 483 2nd floor sector-4 vaishali, gzb, up, mob no-[protected]

Whenever I have purchased this fridge since that it never worked smoothly to till date.

I have complaint aprx 15 times to LG customer care as well as shopkeeper but still zero result.

After purchasing I carry this fridge at my home and same day I saw that there was no any cooling in fridge, I had complaint to shop keeper and LG customer care. I said that

A defected piece it being delivered to me so please replace it but to till date 10 persons has come at my home but problem is remaining same.

Please see my compliant dates and person names (I have also noted down all persons name and dated to carry this case in court i.e. Ashish, nikhil, vikram, purnima, Raghu Sharma etc.)


As summer starts it creates more problem (no cooling).

Yesterday I also talked to Mr. raghu Sharma and he promised to me the solution.

I would like to request you again please take back this defected item otherwise definitely I m going to court as well as I will throw myself this item in your company.


Regards

Regards,

Rajesh Kumar Dimania

Project Manager-Engineering

Cellnext Solutions Ltd.

A-186, Okhla Phase 1,New Delhi - 110020

Mb.No[protected].

Phone:+[protected], +[protected],Extn.117

Fax: +[protected]

It is to bring your notice that i have purchased LG home theatre on 19 January 2010 from Big Bazaar Nagpur. From the very second day of buying it i am lodging complaint to big bazaar and your service centre at Nagpur that the product is not reading DVD/ CD properly. I approached the service centre on 6 Mar 2010 regarding the same problem. They said that the service will be provided and parts will be replaced (if required ) at customer's cost. They also brought to my notice that the Big Bazaar persons sold me the product of 2006, hence we can not provide services free of cost. Selling the old product is fraud to me. Hence it is requested to please help me to rectify the problem or allow me to purchase the fresh product.
Hoping your co-operation at the earliest.

Sir I have lodged a complain with LG for replacing the handle of my refrigerator 1 month ago but it has still not replaced. The engineer had visited a month ago & said that it will be replaced in one week. but more than a month has been passed inspite of giving them reminders they are not ready to attend our complain pls. tell me what should I do further.

Sir,
I have purchased LG Refrigerator with the following specififications

Model:- GL-241/2009 Type:- Direct Cool - Single Door
Gross Vol:- 230L S.NO:909LPVC004719
Code:- GL-241NM5, DFBZEBN(IN)
Seller:- Mattupalli Appliances, Guntur-A.P
Bill No:-2982/[protected]
Date of purchasing:[protected]

We were extremely shocked to observe that there were Three Cracks inside the Refrigerator in 3months from the date of the purchasing.We informed to the LG Service Centre, Guntur in first week of January 2010.A techinician came and cheched the Refrigirator.According to his Advice we took Photoes in different Angles and given them with Xerox Copies of the Warrenty Card,Bill Receipt to the Service Centre,Guntur On[protected].


Later An ID NO: C[protected] was given to me through SMS On[protected].Also I sent my openion1- it is the symbol of
DIS SATISFACTION about the servicing of the LG through sms with my ID NO:C[protected] to VM-LG care 5757554 On 24-02-10.I have been waiting for your proper Intimation of the replacement of the Refrigerator for more than 6 weeks.So I request you to replace it as early as possible

Contact NO:[protected]

LG / dealer(surya electronic) have delivered faulty product (I placed order on 14th feb with payment to dealer and received product after lot of follow-up after 4-5 day’s)
And now for replacement also LG saying that I have to wait because your(LG) vehicle is scheduled on weekly basis? Why should I wait for your comfort / timings?

Below is e mail comunication with LG.


Dear Sir

As...

Hi,

I bought an LG mobile handset which is GB110 model for my husbad on his Birthday.

The handset has good quality of sound and all the other features too. Also it's very handy to use. Infact, i liked LG set more than Nokia as been a regular user of Nokia only.

This handset also has got camera and 1 gb card where no data cable was given with that. Due to which i'm unable to download any ring tones or songs of my choice.

If there is any other option to download the songs, please let me know.

Thanks in advance.

Regards,
Leena

[protected]
A few days back my lg tv stopped working. It gives a beeping sound when I start it. The led on the front panel flickers and the intensity of the led glow is very low.
Is there a known solution?
Pls let me know.
Regards, Blaise.

Dear Sir

I have purchase a LG refrigratoe Model GL-19 TNV SSF VIDE BILL NO. 7083 DT. 03.05.09 from M/s M.B Electronics,New Gurdwara Road Jwalapur Distt. Haridwar (Uttarakhand) India.

above refer goods supply without packing & leg broken , I inform to Distibuter & Register complaint in deler book as well as LG Customer Care Toll Free No. you
can all my complaint record from LG Customer Care on My Mobile No.[protected] since 08.05.09 to till date. but there are no solution for the same.
so I inform thru mail ,if you have not any solution for this we will go to court.
Thanking you.
Virender Singh Chauhan
Mobile no.[protected]
G-73 Shivalik Nagar
BHEL Haridwar (Uttarakhand)

Dear Sir,

We would like to inform that our Fride (double door) has not been done the cooling on Fridge since last four days.

Pls. send in your representative as below mentioned address and check it very urgently.

Address:-

DHEERAJ SINGH
S/O LATE SHRI ATTAR SINGH
GALI NO.1, VILLAGE JAGATPUR
P.O. BURARI,
DELHI- 110009
MOB:[protected]/[protected]

I m Zuber Khan Ph.No. [protected] I have purchased a new LG mobile RD3540 RSN No:- RLGHS[protected] on 21/01/2010 form meerut, after purchase of 3 days my mobile phone starts getting switched of automatically,i have gone to LG service centre meerut many times but my problem is not solved by then i done a complaint in LG Online Service centre My complaint no was LG [protected] but no feed back has been given by LG also neighter a mail nor any call by service centre. only the answer by service centre is What can we do?

I m fed up now so plz take a strict action so that my problem can be solved i have only the last expectaion from your side.

So kindly have a look on it. i m waiting feed back from ur side.

thanks
Zuber khan
[protected]

Dear sir,
I K.SusheelReddy a resident of Hyderabad had taken your LG product i.e Split AC.Your engineer had installed my AC improperly due to which it is making some noise.I had complained this to your showroom Manager at "PANJAGUTTA" and there is no response till now.So,please take charge .
This is my INVOICE NO. MALL/CR9/21466.
Thanking You


Yours faithfully,
K.Susheel reddy
[protected]

I purchased a LG make washing machine model no-7239 KS (6.2 kg).The machine is fine but while SPINNING. it's axis of rotation changes very fast and the Drum strikes the wall of the machine, shaking the whole machine.
SPINNING at such High RPM is unwanted and risky for the user.The Design Engineer didnot take care of precision of the drum about the rotation axis at such large SPEED.
Please try to rectify the problem.