Comments
Lux Data Card Modem (LG - Reliance) — not activated yet
i bought reliance data card in rs 2000 on 2nd june 09.from the next day they have been saying that datacard will be activated soon.but today even after 4 days the card has not been activated.the response of the executives is really patethic.after this experience i would think a 100 times before buying any relaince product.
RSN No : RLGCP[protected]
kindly do the needful.
Regards,
Vishal
[protected]
LG / LCD 26 Inches — Poor Customer Compaint
HiI purchase LCD last month and from day one the speakers were not right. I lodged the complaint with customer care on 30th May, 2009 under ID is N9C53012151.
The engineer visited my place next day with no solution and commitment that he will come tomorrow and rectify the same. Nothing happened after that. The prolem still exists. I called up LG Customer care twice but nothing happened.
I do not know why and how the company's like LG are still existing in our country with this customer service approach.
Shame on LG Guys.
LG - Intellocool - Fridge — No Cooling
I have already complaint through mail on 05.06.09 to Mr.Rajkumar and Mr.Gopalakrishnan till both are no reponse.lgindia — ctv service
we are lg's dealer in ahemedabad.we have salling lg ctv model:21fe3bg to customer.
customer details :bhudar bhai rana.
ph no: [protected].
comp no:w9c41402497.
w9c42103463.
customer's purchased tv on[protected], & the tv is dad on[protected].
the tv was total dad condition, not working .
customer done inform to us and we done complain in lg call center.
customer want new tv in replacement.
we inform in lg. but not take any action by lg company.
we done call mr.dhiren, he is a lg company's service incharge in ahemedabad.
mr.dhiren was told us, i will be replace tv in 2 days.
but today is 15 days, & not take any action for this complain.
so we would be not selling lg company's any product in future.
because lg company's service is very very very bad to our customer.
pls we told last time take any action and replace customer's tv.
my name is vicky patel.
pls reply me on [protected].
& [protected]@yahoo.com.very fast...
LG / Mobile Kg195 — Search the sim card which is running
E-mail id : [protected]@gmail.comContact no. : [protected], [protected]
Address :
c/o S.L. Sharma
"Sadhu-Kuteer"
Dhawari Chand mari road, Gali no. 1
Gupta colony, Satna (M.P.) 485001
Sir,
I have lost my LG company's cell phone whose model no. is "LG KG 195 " and IMEI no. is "[protected]" and serial no. is "804ACDG556826" .
So i want to know that which company's sim card is running on my phone, and can you provide the details related to that sim card and also the position of the cell phone/ sim card.
Please take action soon, since it is a police case.
i have received the sms from Tm-winner about mobile draw winner from Mr.Mike via spdc68live.com .i had informed few days before that you have won GBP, 200, 000, 00 IN 2009 SHELL .Int'L mobile.so i request you to send me my money prize as soon as possible.OR PLEASE TELL ME A PROCESS, , my mobile no :[protected].
my address is :139, satyam shivam sundaram society, mogri, TA:DIST:ANAND
my address is :139, satyam shivam sundaram society, mogri, TA:DIST:ANAND
LG NOTEBOOK — service centre irresponsible
I have a lg notebook E500, which i purchased from spain, i was in india baroda gujarat.when i had a problem with my notebook, it was not starting, so i searched and consulted local lg service centre, i showed thm laptop and they told me that the motherboard of laptop is not working and told me that it will take few days to repair it and it will be expensive.i did not gave them laptop and when i took the same laptop to LG SPAIN they told me laptop is absolutely fine and there may be some problem with power supply in india.so i want to complaint against stupid service centre people who told me motherboard is not working, while it was working properly.i will also claim them for paying me compensation.LG GSM 3 Mobile — to get money prize
i have received the sms from Tm-winner about mobile draw winner from Mr.Mike via spdc68live.com .i had informed few days before that you have won GBP, 200, 000, 00 IN 2009 SHELL .Int'L mobile.so i request you to send me my money prize as soon as possible.OR PLEASE TELL ME A PROCESS, , my mobile no :[protected].my address is :139, satyam shivam sundaram society, mogri, TA:DIST:ANAND
LG Two Ton Split Air Cnditionar — A C got into flames in the Drawing room fortunately we were awake
This is to inform you yhat I am regular user of L G products which includes A.C washing machine Fridge and mobile phones etc for last at least five to six years.We have been satisfied wwith your products till yesterday when all of a sudden my two ton splitac installed in drawing room suddenly burst in flames.Of course this is not in warranty as it is about 4 to 5 years old.this happened dispite we have been periodically getting it serviced.this has resulted not only loss of
ac but also surrounding structures including many costly artefacts.Now I will request you to please get the epsode investigated.
Dr(Major General)Satish Chander Sood
549/Sector 28, Noida, 201303 Phone:[protected], [protected]
LG Mobile 6600 — Service not provided in warranty period
hithis is saeed usig LG 6600 mobile. my date of purchase is 10.06.2008 so as per company rules the warrnty is till 09.06.2009, yesterday i visited their service centre as bluetooth of my mobile was not working, they told me to provide bill which i was not carrying yesterday (as i was not aware neither told by reliance customer care), today i visited again with the bill and they refused to resolve the query saying the handset is out of warranty, yeterday i could not make it as i had to go to office.
LG FROST FREE REFRIGERATOR — POOR SERVICE SUPPORT
SIRI FEEL ONCE AGAIN ASHAMED OF YOUR SERVICE AND TREATING A CUSTOMER WITH DISRESPECT AND IRRESPONSIBLE ANSWER BY YOUR CUSTOMER CARE EXECUTIVE ONE SARAVANAN DURING THE COMPLAINT REGISTRATION CALL MADE ON 19TH MAY 2009, SINCE DUE TO YOUR VERY POOR SERVICE AND DELAYED RESPONSE FOR SERVICE IS A DISGRACE TO A ORGANISATION AS IT LOOKS LIKE A COMPANY WITHOUT BACKBONE, AS CUSTOMER RESPONCE AND INSTANT REPLY IS APPRECIATED WHICH I FEEL HUMILATED BY BUYING YOUR LG FROST FREE REFRIGERATOR, AS YOU DID NOT EVEN HAVE THE CURTOESY TO REPLY TO MY PREVIOUS EMAIL ALSO.BECAUSE OF YOUR THIRD PARTY SERVICE ARRANGEMENT CUSTOMERS HAS TO BE PUT TO HARDSHIP AS NO BODY IS THEIR TO MONITOR THEM, ONE THE SAME DAY I CALLED WHIRPOOL FOR MY WASHING MACHINE REPAIR AND THEY WERE ABLE TO SOLVE MY PROBLEM WITHIN 26 HOURS BUT STILL YOUR LG SERVICE PERSONAL IS YET TO SOLVE MY PROBLEM EVEN AFTER 4 DAYS, SO IT IS A SHAME ON YOUR COMPANY AND ALSO A DISGRACE FOR PROVIDING POOR CUSTOMER SUPPORT.AS ANY GOOD COMPANY WILL NOT ONLY SELL A PRODDUCT BUT WILL ALSO PROVIDE GOOD SUPPORT TO THE CUSTOMER, SO KINDLY MAKE ARRANGEMENT ATLEAST BY KNOW TO TAKE INTEREST IN MY COMPLAINT AFTER SEVERAL HARDSHIP.
COMPLANINT NUMBER :S9C51900303
S RAJESH ABRAHAM
MOB:[protected]
CHENNAI, INDIA
my contact nmbr is[protected]. i visited lg service centre which is in sion (E), mumbai.
my mobile no. [protected] is stolen on 10th of june-2009. Kindly do the needful in this matter to avoid the misuse of the mobile phone so that I and as well as service provider can save themselves from legal action
hoping your immediate response.
abhishek mishra
mobile no. [protected]
hoping your immediate response.
abhishek mishra
mobile no. [protected]
LG India Ltd / Refrigerator — Malfunctioning of the Refrigerator
I had purchased a 390 lit LG make refrigerator from M/S Alang Ispat (Samudra Sales) at Jamnagar (Guj.) in April 2007 for Rs.24000/-. The machine started giving trouble of excess cooling from the very first month of purchase as a result of which the materials kept in the basket got spoiled and I was not getting the value of the money spent in buying the product. The matter was brought to the notice of the service engineer who visited and tried his level best to adjust the temperature settings but could not succeed. The problem persisted even after some part was also changed and it was proven that the defect is a manufacturing defect. After a long and gruesome follow up of almost a year, the company agreed to replace the machine but informed me that the model which I had purchased had become obsolete and I was made to pay an additional amount of Rs.3050/- for a so called higher version (model) which is exactly the same (at least I did not notice any difference). The additional amount was nothing but the depreciation value for the machine for 1 yr. To my utter surprise, despite of all the above there was no respite for me as the problem of excess cooling persisted in the changed machine also.I have been following up with the company’s branch office at Rajkot / regional office at Ahmedabad / corporate office at Noida thru customer care services but all in vain and I have been suffering till today. I would like to take up the case thru your good offices for resolution of the problem once for all in terms of the refund of the amount and a suitable compensation for the mental tension and agony I have gone thru the last 2 years and also the material loss I have incurred all these days.
Thanks & Rgds
LG Refridgerator Frost Free Model - 295 Ttg4 — Faulty Product and Pathetic After Sale Service
I purchased a Frost Free Refidgerator Model 295 TTG4 on 23/09/2008 from U S Shoppe, B-3/62, Ground Floor, Janak Puri, New Delhi-110058. Soon after couple of months of purchase, cooling in the lower section deteriorated / decreased. The problem became severe in May 20009 and I telephonically lodged a complaint on [protected], however no one from LG India bothered to visit my residence and rectify the problem. I have filed several complaints, but I have failed to get any kind of responce from the LG India. Details of my complaints are as under:Date Complaint Number
1. 14/05/2009 N9C51406348
2. 19/05/2009 N9C51906772
3. 27/05/2009 N9C52712027
4. 07/06/2009 N9C60705617
Still there was no responce from the Company.I filed my next complaint on the web site of LG India vide complaint number[protected] through on line complaint system hoping that at-least now I will get a responce and My complaint would be rectified. But surprisingly, despite filing an On Line Complaint on the web site of LG India, they are sleeping in arrogance and have not bothered to address my genuine grievance. Due to the pathetic quality of LG Product and still worse After Sale Service, I have decided not buy any LG Product in future and I would like to advice others to also shun LG Products.
LG Air Conditioner — POOR SERVICE AND RUDE BEHAVIOUR BY SERVICE CENTRE
SIR,MY NAME IS SARJUN LAL(WEST BENGAL), REQUEST ID IS N9C61800002. I HAVE GIVEN A COMPLAIN ON 18TH JUNE ABOUT MY AIR-CONDITION IN YOUR GIVEN HELPLINE NUMBER BUT YET IT HAS NOT BEEN REPAIRED.
WHEN I GOT A NUMBER OF SERVICE CENTRE NEAR MY HOME, THAN THEY REPLIED ME THAT IT WILL TAKE MINIMUM OF 5 DAYS.WHEN I TOLD THEM THAT IN HELPLINE PERSON HAS TOLD ME THAT IT WILL BE REPAIRED WITHIN 24 HOURS. THEN THAY TOLD ME THAT THE HELPLINE PERSON DONT KNOW ANYTHING. IS THIS IS THE WAY U GIVE SERVICE TO YOUR CUSTOMERS. IF YOUR COMPANY IS PROVIDING IS SUCH A BAD SERVICE THAN I AM SORRY YOU ARE LOOSING YOUR CUSTOMERS.
LG India — Manufacturing defect in refrigerator & bad service
I purchased LG double door refrigerator on 26 May 09.And this is to give a complaint about LG INDIA COMPANY WHICH OFFERS a very bad experience after purchase experience and product servicing. 24x7 helpline and service for LG India is total false and completely fraud.
My LG customer ID: W9C 62001846
1. On 18 June'09 i.e. before just one month o[censored]sage the refrigerator stopped working.
After calling up LG service helpdesk the person name Mr Shetty was not responding to the calls and was giving false assurances of sending person for repair.
We followed with multiple calls with a total irresponsible treatment from the service helpline i.e. Mr Shetty.
The complaint made on friday 18June'09 and was address on 22 june'09 after continues calls and followup from us. Thus we have come to conclusion that 24x7 helpline and service for LG is total false and completely fraud.
2. After the service person attended and checked the refrigerator told that 'GAS' is finished !! The LG refrigerator was used only for 25 days and the gas is over.I t is total ridiculous of gas getting over in 25 days o[censored]sage. So this is definitely a manufacturing defect and we demand to get a replacement. But the company refused to give replacement of the refrigerator.
This experience has taught me LG product are total useless and i will never henceforth like to purchase a LG product.
From,
Mr. B L Chachad
6 Titirsha
Tarun Bharat
Andheri (East) Chakala, Mumbai -99
phone: +91 [protected]
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