[Resolved]  LG India Ltd — 29" COLOUR TELEVISION NOT WORKING

Address:Raebareli, Uttar Pradesh

I had purchased a CTV Model No:29FU6RG5T5 / Date of purchase :05/10/2009. I went to spend my summer vacation at Kerala for one month but after coming from there I found that the TV is not working. I filed a complaint to the LG service centre at Raebareli on 26th of June but I regret to say about the poor service condition of the people of LG service centre that they did not turn up inspite of my regular reminder every day. At last a man came for servicing and he sat for 4 hours after opening the TV but was not able to find out the fault which shows his lack of knowledge and when the time was up, he opened the board and took it away to raebareli telling that when he would be able to clear out the fault he would bring the board and it can be one month also. I repent a lot after purchasing the product of LG which has a very poor product quality and very poor service centres. I hope my complaint would be heard up and some action must be taken on them.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

LG INDIA LTD — Non compliance of demonstration and installation within 48 hrs

LG LCD TV model No Lcd 32 LD460 purchased on 17 Feb 2011 from PCH Retail Ltd Vikrampuri Karkhana Secunderabad. Promised was demo and installation within 48 hrs. Even after 96 hrs no one from company has contacted. Also free TATA Sky Connection as promised by the Company not given.

LG INDIA LTD — Washing Machine not repaired

Complaint of my washing machine was logged on 12.2.2011. as per complaint no
RNA[protected]. Mr.Manjeet, whose cell no is [protected] visited my resident,at Parwanoo. H.P. and changed some parts, but the machine was not working properly. Then Mr.Harvinder, whose cell no is [protected], also visited & changed some more parts in the machine......... The parts have been changed twice but sorry to say that the machine is still not working properly.In spite of several phone calls to both of these mechanics,we have not received neither service nor responce from them. Rs 2500. has been paid to them but money receipt has not been issued from the company people.you are requested to please look into the matter & do the needfull.

Thanking You
Yours Faithfully

Anju Kohli
MIG- 143, Sector-4,
Parwanoo. H.P.
India.173220.

Mobile [protected]
The complaint was logged on 5th june regarding my LG washing machine. Mr Manjeet arrived at my residence on 7 or 8 of june 2011, checked the machine and assured us that the machine will be repaired within 2 days. But i am sorry to say that till date nothing has been done. Now i request the Lg people to please repair the machine or replace the machine at their cost, within 5 working days.

Thanks

Anju Kohli
Parwanoo. H.P.
Mobile [protected]

LG India Ltd — not repaired my LGT300

Dear Sir,


This is with reference to our complaint reference no [protected]
We would like to inform that your service branch not repair my LGT300 vide your Job Card no RNA[protected] DATED 23.09.2011 due to part not available in your stock kindly we visited your Tonk Road LG Service Station but my mobile not yet repair so far
kindly request you to please changed complete Mobile because we have purchase only 3 month before
Your LG product quality is very poor and service department very very poor,



Thanks & Regards

Vijay Singh Chouhan
[protected],[protected] [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information