[Resolved] LG Microwave Oven — poor service | |||
i bought mirowave oven of LG.the front panel became non functional.so we complained to authorised service agent in dharampeth nagpur.ythe service person came changed the panel and we paid him fuul charges.the new panel worked only once.after many calls ,personal visits,that service centre is not changing the defective panel.i am wasting time and energy.i feel cheated.now i have decided never to buy LG product.i will also encourage others to do same Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I do agree with the attitude of the firm as stated above.
I am also having one LG microwave oven purchased in the year 2001-02 recently its PCB has gone defective. Subsequently I lodged one complaint but I was surprised to hear that the said PCB is not available in stock and therefore I was advised by the service center's (lay)man to throw it and purchase a new one, I was surprised & asked that fellow whether do u have old parents? and if they are not well then whether will u throw them out or will u try your level best to up to their last pulse?
I think the company's service support is not adequate, they should also concentrate on their old customers too.
Kedar Bhujang
I am also having one LG microwave oven purchased in the year 2001-02 recently its PCB has gone defective. Subsequently I lodged one complaint but I was surprised to hear that the said PCB is not available in stock and therefore I was advised by the service center's (lay)man to throw it and purchase a new one, I was surprised & asked that fellow whether do u have old parents? and if they are not well then whether will u throw them out or will u try your level best to up to their last pulse?
I think the company's service support is not adequate, they should also concentrate on their old customers too.
Kedar Bhujang
SIR
i buy the microoven in Hyd metro showroom in kukatpally
suddenly the oven is not working properly inside the glass weel is not rotating
so plz send ur serviece engg as early as possible for rectification of oven i ll sending my email address above so plz send me the complaint registration no: [protected], [protected]. made the rigister complaint and give the reply complaint register no:
THANKING YOU
i buy the microoven in Hyd metro showroom in kukatpally
suddenly the oven is not working properly inside the glass weel is not rotating
so plz send ur serviece engg as early as possible for rectification of oven i ll sending my email address above so plz send me the complaint registration no: [protected], [protected]. made the rigister complaint and give the reply complaint register no:
THANKING YOU
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LG / Microwave oven — Poor services
My LG Microwave oven whad stopped heating on 17/8/09 and I duly registered a complaint (No:W9C[protected]. On 19/8/09 the magnetron was replaced. After 10 days the front panel switched off with a loud bang from behind the equipment. I presume the new magnetron could be cause of this fault. Complaint No: W9C 90205472 on 2/9/09 was registered. Till date the system has not been rectified. Phone calls to service managers are not been answered.Ealrier in March 2008 similar treatment was meted out to me when I had a problem with my LG double door refrigerator. That time 3 complaints within a span of 1 month was made by me because the fridge used to fail next day after it was attended.
This pathetic service from LG (India) is a cause for concern and needs to be highlighted.