[Resolved]  LG Refrigerator — Defrosting/Compressor

Address:Maharashtra

My refrigerator fan was making sound in month of february 2013 so i lodged first compliant against LG on 3 march & the company engineer visited & replaced the timer. but the problem didinot solve hence i again lodged complaint & the next time another engineer visited & replaced another part on the back side of freezer..again the problem of defrost persists. then the engineer visited again & said that the timer which they have changed on 3 march 2013 was defected piece so he gain changed the timer ...the problem still is unsolved..and now my wellcooling refrigerator has completely stopped cooling & after the third complaint the engineer visited & said that the compressor needs to be replaced and gas need to be filled,now it is ten days that the service engineer has disconnected the compressor form the fridge & it is completely shut. Today on 8 april i have filled compalint no RNA[protected] for immediate replacement of compressor(which comes under warranty period) I want my refrigerator compressor to be replaced immediately since it is over & above my patience....I am very much disappointed with the LG repairs service....
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Aug 13, 2020
Complaint marked as Resolved 
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LG Refrigerator — Clarification

IN your model no368ymqg4, it is mentioned in the spec that "No stabiliser working" not applicable.Pl.clarfy the need of a stab.

LG Refrigerator — no cooling, gas and compressor replaced still no effect

My refrigritor was not cooling, complaint was launched, first gas was replaced, later on there was no effect hence compressor as changed .

Still the same problem continues, my complaint no is [protected].

When enver i call up customer care . i have been told to wait and call is put on hold by upen and meena three times today.

This complaint is pending since 18th april and is still usolved, we cannot get it repared as compressor warrenty will go off.
Dear Manjari,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com

Regards,
LG Customer Support Team

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