[Resolved]  LG Split A/C — AMC CONTRACT SERVICE NOT DONE PROPERLY

Address:

Kanchipuram, Tamil Nadu

Dear sir

i have signed AMC CONTRACT FOR MY LG SPLIT WITH LG. i logged a complaint as there were lot of rattling sound and the temperature is not properly maintained even we set it. for example if we set the temperature to 27 degrees the room temperature goes up to 20 degrees and even then the compressor does not cut off.

After my complaint in two days a technician came to fix. he said there is a problem in temperature control device inside the a/c. he confirmed the same needs to be replaced.

Pl note he did not attend the rattling sound problem. he assured in couple days he would get it replaced.

It has been more than two weeks since i made this complaint.

No one is taking responsibility despite my several calls to LG Customer office number given by technician.
They keep telling by evening we will attend the problem.
every time they fail to keep up their promise.

Because of this issue we are getting huge power bill and not able to sleep properly.

Kindly look in to it and help me fixing the problem. my RNA NUMBER IS RNA[protected].

Thanks

regards
sivakumar muthusamy
[protected]
[protected]