[Resolved]  LG Split AC — Poor Cooling & Worst service

LG spilt a/c — a/c not yet deliverd

i have booked an lg LSA18U1RDE1 spilt a/c on 12/3/2009 at big bazar kharagpur but still it is not yet delivered

LG Split AC — delivery not yet done

i have booked lg-lsa18u1rde1 spilt a/c on 12/3/2009 at bigbazar kharagpur but not yet delivered till date

LG Airconditioner — worst service

hi

Earlier i m a pride owner of LG product, i always recommend my known to's for purchsing LG product, but now i feel very sorry for them, for convincing to purchase Lg devices.
As i m suffering from worst services & product provided to me

LG is only focusing on sales you are least bothered about your existing customers.
N9C41313399
N9C41705559

LG Split AC 1 ton capacity — not cooling

Dear,

Sir/madam

I purchased split ac from Mahajan electronics Raja Garden delhi on 4/05/08.When we start the AC in this summer, we found that AC is not cooling.So we contact custumer care and lodge complaint on 15-04-09, complaint no is--N[protected] by teliphone no 28314627.One engineer attend the coplaint and tell us that gas is short in compressor we came tomorrow to rectify the problem.But nobody attend this complaint again after coplaining many times.We purchase this AC due to good custumer service provided by LG, But now we are thiking that we had made a mistake by purchasing the LG AC.



Rattan Kumar
Address:- WZ-31B Manohar Park, Rohatak Road Delhi -26
MOb no--[protected]

LG Aircondition — Poor service

We have purchased a LG AC and a fridge, we had a issue with our AC and registered the complained with Vivek Showroom and with LG twice and they have confirmed that they will send some to check, but no one has come and reverted to us...

The servicel delivery level with LG has gone worst

LG Split AC — Harasment by LG Services

2 nos of split ac was bought in the month of march 09. and we paid advance for installation of both the ac, after several month in June 2009 one ac was installed, the 2nd ac is not installed till date. despite the repeated reminders. also several complaints lodged in the customer cares but to no avail, the service centre cancell the all the request for the installation.

we are surprised on such behaviour from the LG,

Ihad taken loan for AC and EMI is suppose to be start from 6 june 09 and should be finished in jan10 but this month i have paid
why this is happaning
let me know
Regs
Pankaj
[protected]
Lucknow

Hello LG Supporters
Kindly listen my pain. I have purchased 6 unit of Lg Split AC's On January 2010 from Nandilath G mart for my Digital Imaging senter Called ROMANTIC Digital Book Album. Unfortunaitly the Instalation took littil later by mid february by the g mart Technician.after a week two of my units cooling capacity is started redusing we didi not realised. After three weeks my men complined to the local LG technician he came after two days and said gas leek . surprised . He call the immedeat Boos and left by saying technician will com next day. But until esterday 30/03/2010 I have contacted each and every personal of LG and Gmart.
Thay all said we will do it but when? when I purchased the Lg Ac on a hop of a branded Product any thing will com the LG Peuple will take care atleast One year. and a trust on the Lg Pruduct. when I spok to the Service Incharge of Kerala he said He is not responsible for this and he is doing a favor for me . The People of G Manrt said It is thier responsibilty. Now Tell me wher shall I go ? Such a respected Product and the People of LG should Know the Story My Contact No is [protected]
Regards to all
will this message go to Mr.Moon B Shin and will I get a Response from him?
Basheer

i have bought spilt ac in the month of may 2009 i have launched complaint 7 to 8 times for noise problem there is no response from your service center when i call service engineer # 1 mr umesh mob#is [protected] # 2 mr todkar [protected] # 3 mr savant mob # is [protected] in pune service center all of them given me no response they have no time 2 talk with me and lisen my problem i am surprise on such behaviour from the LG

AC — POOR QUALITY OF COOLING

PLS ATTEND MY COMPLAINT NO-[protected]

very poor quality of cooling as compared to LG or any other brand.
pathetic customer service

date of purchase:11.11.2007
model:18 FA
agency: Refrico, Lucknow
Invoice no-49091

SOMIL CHANDRA
LUCKNOW

LG Split AC — Poor service

We brought 2 LG Split AC for the hospital ICU.We have AMC for both the units.There has so many problems with the AC functioning 1 year after purchase.We have registered complaints so many times but they dont respond.I have also sent so many emails to the company, they asked for my phn num and said they will get back, which hasnt happened! I spoke to LG service centre in chennai,the supervisor sent a person same day.He came checked and said gas is empty ,one unit he has found the leak.He said he will come next day and do the work.Its been 4 days and nothing has happened ,this inspite of him knowing its a HOSPITAL ICU! The complaint registration number is [protected] on 12/5/10.No one in the company has bothered to contact.I think i made the mistake of buying LG

LG company/Split AC-1 ton — no cooling

I had purchased the Split AC-1 ton last year on 23 Mar 09. I have been facing no cooling problem with my AC repeatedly. I have been complaining regularly regarding this problem to LG custmor care and every time they came and repair but the same problem as it is. Today I make the complaint three times but even the engineer from the company did not come or nor call me.

LG AC 1 ton % star — No cooling

I purchased a 1 ton AC last year and is still within warranty period. Within six months of purchase and installation the cooling effect totally decreased. I raise a complaint and promptly their technician visited the home and found leakage of gas, but could not find the exact point of leak. He however recharged the gas and left onstruction to complain if the leakage persisted. Promptly within three weeks the AC again stopped giving cool air. I again reported the same and after one week the technicians came, checked the AC and said they have to take the machine to their workshop for rectification. They also said it will take one week to rectify the defect. I paid for the conveyance of the AC to and fro.They brought back the machine after more than three weeks and installed the AC.The monsoons had already started by then and the effectiveness could not be satisfactorily checked. Any way I switched the AC yesterday only to find that the same problem persists.I had again registered a complaint viderequst id C[protected]. The warranty period is expiring on 18/9/10 and Iam concerned.I request that immediate and final and satisfactory repair action/replacement may be please ensured at the earlist.Thanks

LG Split AC — Poor appearance in outer panel

sir, I have bought a new AC ( 1.5 Ton ) in LG best shop at velacherry.But when the installation completed after that it looks like a old outer panel and having so many scratches. so we were not satisfied in that product, and i need to change the product as much as possible &. soon reply

thanks and Regards,
c. stanis laus.
E mail : [protected]@yahoo.co.in
Mobile - [protected], [protected]
Land line -- [protected]

LG — Split AC Service

i have purchased a split AC (5 Star) of LG make. It was installed about a year ago at my petrol pump office of "Hindustan Petroleum Corporation Limited (Shree Ambika Petroleum, Between 1st & 2nd gate of GIDM-Metoda, Rajkot-Kalawad Road, AT: Vajdi(Vad) Dist : Rajkot. Contact : Mr. Divyesh Gajera - [protected] [protected]@yahoo.com)". The AC is not giving the required cooling and the water dranage or outlet seems not working properly. The dranage water comes out from the inner unit.

i have logged the complaint on toll free no.[protected] for more than 5 time and i am logging these complaints from last week of FEB-2011 till the date.

day before yesterday, the water flow from the inner unit was so much excess that it went into the electric switch board which is fitted in the wall under the inner unit resulting in electricity failure and small office fire. I was sitting at my desk in my office and the fire took place just behind me. I have also informed LG people about the accident in last week of March-2011 but there is yet no response from LG.

i think LG people are agressive in selling their goods but after sale service is VERY VERY POOR. my complaint is still pending on the date.

I am also suffering problem with my LG ac since last 1 month. LG servive is horrible. Never buy an LG product.There are number of complaints pending since last more than 1 month in Rajkot and they are least bothered.All India customer care only receives complaints. They never act.I am damn sure they would not have taken any steps even in a single case. Pls. remember, never never ever buy an LG product.

LG Split AC — Service not heard

Subject: Complaint Redressal- product Id LSA5UW2VFI
Dear Sir,
Pl refer to my complaint no. RNA[protected] dated 25.04.2011 and subsequent complaints many times after that.
I was told by the engineer visting my place that compressor is not working. But after many complaints nobody is visiting my place.
I contacted Mr Wadhwa. He gave me the number of Mr Pomposh, Service Head Ghaziabad. He then passed on one Engineer Mr Ali's no. But despite my many calls noone has visited nd resolved my problem
Kindly look into the matter urgently.
Vipul Singh.

LG Split AC — Poor & Irregular Service

Dear Sir,

I having Four Split AC of your company at my residence and my office. I had purchased these four AC's from your local dealer M/s Kiran Electronics, but it is regretted to inform you that the service to these four AC's is not being provided by your dealer properly. The technical staff engaged for service is either not properly equipped or they have lack of technical knowledge, therefore, the said AC's are not being functioning properly. Moreover, service is also not being provided in time.

In my these four AC's two weeks before the paid service has been carried out by the persons engaged by your said local dealer, but after a couple of day these AC's are not functioning properly. You are requested to look into the matter and do the needful, forthwith, as inspite of I have installed four AC's I am passing the days in very heating atmosphere.

Please advise your local dealer to engage sufficient technicians and provide prompt service to the customers.

Thanking you,
Yours faithfully,
D. R. CHAUDHARY,
"Chaudhary House",
1, Gaikwadi Plot,
RAJKOT - 360 001.
Mobile :[protected].
Email : [protected]@rediffmail.com

Dear Sir,

I having Four Split AC of your company at my residence and my office. I had purchased these four AC's from your local dealer M/s Kiran Electronics, but it is regretted to inform you that the service to these four AC's is not being provided by your dealer properly. The technical staff engaged for service is either not properly equipped or they have lack of technical knowledge, therefore, the said AC's are not being functioning properly. Moreover, service is also not being provided in time.

In my these four AC's two weeks before the paid service has been carried out by the persons engaged by your said local dealer, but after a couple of day these AC's are not functioning properly. You are requested to look into the matter and do the needful, forthwith, as inspite of I have installed four AC's I am passing the days in very heating atmosphere.

Please advise your local dealer to engage sufficient technicians and provide prompt service to the customers.

Thanking you,
Yours faithfully,
D. R. CHAUDHARY,
"Chaudhary House",
1, Gaikwadi Plot,
RAJKOT - 360 001.
Mobile :[protected].
Email : [protected]@rediffmail.com

L.G. — complaint about cooling

SIR,
I had purchased lg refrigerator on 24th may 2010.i have recently noticed that there is a problem of coolinf in freezer.I have lodged a complaint (Complaint ID - RNA[protected] with the customer care center on the 1st of May, 2011. This complaint was to be attended to on the 2nd of May, 2011.

Since then, almost everyday I have been in contact with the customer care executives. Everyday it is the same story that I get to hear from them. All they say is that the service center representative will be sent over to my place the next day.Another common dialogue that I get from the customer case is that the service center had made a call to my cellphone and that I did not answer it. Moreover, every customer care representative that I speak to, asks me to call back and ask for them if the complaint is not attended to the next day.moreover,they blame me and said to go to the dealer.
now tell me what should i do.i suggest to everyone that don't purchased lg product because its service is no good.i am waiting when my problem wil solve