[Resolved]  LG Television — Faulty TV is not replaced

I bought 21" inches LG TV in Nov 2008.

It was having big Red Dotted part on Left Top corner.

I requested Company's customer care service for looking into it.

I registered complaint for 4 times. ( Complaint Numbers: W8CB1701955, W8CB1706766, W8CB1901808, W8CB2000794, W8CB2202189) and their technician came on all request but without calling me in advance. Most irritating part of LG service.

But when LG representative came at last visit, he told me that he needs to replace my TV as its having some major problem.

I contacted my dealer for the same.

Dealer: Snehanjali Electronic Store, Malad(W), Mumbai, India. ( Ph.: [protected])

Dealer told me that my TV will be replaced with in a week and after 2 weeks also my TV was not replaced.

I cant even watch my TV after wasting 10, 000/- on such LG product.

Now my dealer is saying that LG incharge is not picking up his phone.

LG is having worst sales after service in india.

Please help me in getting TV replaced.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

lg electronics india — LG TV not getting replaced

I bought 21" inches LG TV in Nov 2008.
It was having big Red Dotted part on Left Top corner.

I requested Company's customer care service for looking into it.
I registered complaint for 4 times. ( Complaint Numbers: W8CB1701955, W8CB1706766, W8CB1901808, W8CB2000794, W8CB2202189) and their technician came on all request but without calling me in advance. Most irritating part of LG service.
But when LG representative came at last visit, he told me that he needs to replace my TV as its having some major problem.
I contacted my dealer for the same.
Dealer: Snehanjali Electronic Store, Malad(W), Mumbai. ( Ph.: [protected])

Dealer told me that my TV will be replaced with in a week and after 2 weeks also my TV was not replaced.
I cant even watch my TV after wasting 10, 000/- on such LG product.
Now my dealer is saying that LG incharge is not picking up his phone.

LG is having worst sales after service in india.
Please help me in getting TV replaced.
tv not working properly
Dear sir,

I am running a computer hardware peripherals shop in chandigarh
sir i have purchase 150 no, s of tft in the month of dec 2009. in 3 months
I have received 5 no, s of faulty tft and I am not satisfied with Lg services
I have submitted 2 Tft, s at uttam services sector 46 chandigarh dated:4/1/2009
it is more than 1 month due to bad services I am suppose not to purchase Lg
Tft, s in future
(M[protected]

LG Television — LG Television - Not Working

Our LG- Television is not working for the one week, due to non avilability of contact no. trying to get touch with your engineer.

I seek your help & your co-operation urgently. You can get touch with phone .[protected].

Your immediate action in this regard is highly appreciated.

J. Kothandaraman, Chennai.
Vertical & Horizontal size is about one inche smaller than original size .
Model No . . . 21FU6RG-4T
How I can repair this ?
I bought a new 26" LED TV which has a problem that it get hang and teh volume goes to 0 and all the buttons of remote as well as all teh buttons of TV set stops working and finally i have to switch off the main power and then switch it on.

I have complaint for the same atleast 5 times and everytime Lg technician come and update the software but its of no use and still i am facing the same problem.

I requested many times to replace my TV but they say that it will be resolved once this new software will be updated.

Please help me to replace my LED Tv as i have wasted Rs 32000 in it.

Regards
Sudip Singhania

LG Television — QUICK VIEW BUTTON NOT FUNCTIONING

LG remote Quick View button is not functioning.. It returns to 0[zero] channel everytime when quick view button is pressed. Anybody suggest me what to do.?

LG Television — Full Picture Not Coming

THIS IS VERY ASTONISHING THAT COMPANY LIKE LG HAS POOR CALL CENTRE WHERE NO ONE SENIOR WANT OT TALK,ONLY EXECUITIVES ARE THERE TO HANDLE,WHY THESE FATS ARE REQUIRED.

MY COMPLAINT NO RNA[protected] WAS LODGE ON 29.04.11 AND WHWN i CALLED UP FOR STATUS I WAS KEPT ON HOLD THRICE AND A EXECUTIVE NAME IB SONU,I NEED THAT VOICE RECORDIND SHOULD BE TAKEN OUT AND THAT BLOODY SENIOR WHO HAS NOT ATTENDED AND KEPT ON HOLD SHOULD BE TAKEN FOR TASK.

Raj Kapoor
Mob-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7058
    Pending
    0
    Resolved
    4004
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information