Life Insurance Corporation of India [LIC] Complaints & Reviews

I had Lic Market Plus Policy number[protected] amount 25,000/- . How can I get the current value of amount .Can I surrender the policy right now ? I did not receive a single correspondence from the LIC.

Policy No:[protected], LIC Trivandrum, Kilimanoor Br.
Name: Jayesh Gopi

Being an NRI since last 6 years, during initial procedure period of my policy I have told to the LIC agent that my policy would be an NRI's. But recently I could understand that no overseas personnel details were mentioned on the policy. This month I would like to start transmitting my premium amount from NRI bank account. My concern is whether this policy is helpful for me if any thing happened me abroad?

Thanks

Jayesh Gopi
Stanley Consultants INC
PB.No: 22538, Doha, Qatar.

RESPECTED SIR,
I HAVE POLICY UNDER LIC'S VARISHTHA VIMA YOJANA - 9 %(FORMER PRIME MINISTER HON. SHRI BAJPAYEE INTRODUCED IN THE YEAR 2003). MY POLICY NO. IS[protected] DT 21/11/2003.

I WAS GETTING RS. 1800.00 PER MONTH IN MY CENTRAL BANK OF INDIA A/C. SINCE JAN-2004 UP TO NOV-08 WHICH WAS DEPOSITED BY LIC THROUGH MY ECS A/C.
FROM DEC-2008 LIC STOPPED TO DEPOSIT RS. 1800.
YOU ARE REQUESTED TO LOOK IN MY COMPLAINT AND FORWARD IT TO LIC. SO I CAN GET MY PAYMENT.

FOR YOUR KIND INFORMATION I AM 91 YEARS OLD.

V J POPAT

I have taken the loan from LIC Housing Finance through Lajpat Nagar Branch in Feb 2008 and my loan account no is 37042. The Loan was @ 10.25% floating .Loan sanctioned was Rs 20.00 Lacs where as at the time of disbursment Rs 15.00 lacs was taken.The EMI is being taken based on Rs 20.00 Lacs where as it should be based on Rs15.00 lacs.In this connection i have visited the branch at no of times but no proper reply has been given further when ever i am depositing extra amount other than regular EMI some levy charges are deducted as per the receipt received.It is not understood what these charges are whether it is penalty for early depositiion or some thing else. No body in the branch gives me proper reply .phone nos of the branch always remain engaged and no body picks up the phone.
Kindly help me in resolving these issues. Is it the way where Govt. Deptts. works..

Sir/Madam [protected]

Ref: LIC Insurance Policy no:[protected]

This is with regards to premium pymts.I have been paying my premiums on time regularly since the policy was taken in 12.03.2005 There is a problem which started when I went to pay my premium due for Rs 8469/-in June 2009 at City Branch 14,Bowenpally,Sec-bad. they have stated that the premium was already paid and adjusted the premium for Sep 2009, even though I had insisted that my June Premium was not paid by me.

While I could get this matter resolved meanwhile I received a letter from the LIC office City Branch 2 Basheerbagh Hyderabad stating that a cheque issued dtd 5/6/09 of the Andhra Pradesh State Co-op Bank Ltd for Rs 52,692/- was dishonoured.

Now that chq was not issued by me as I do not have any a/c with the above mentioned bank.Upon further investigation I noticed that accidentally someone had written my policy no. at the back of the cheque along with other policy nos which do not belong to me.

If only the cashier had checked that the policy no[protected] which belongs to me does not belong to the person who has issued the cheque the blunder could have been avoided.While issuing the cheque dishonour advices, The PHS Dept has simply picked up the first policy no. at the back of the cheque and sent 4 advices to me in regard to policy nos:[protected],[protected],[protected],64656273 which do not belong to me.

I sent a letter along with the returned chq and the dishonour advices through my LIC agent and asked for my premium for june to be adjusted to my premium for Sept and a letter of apology to be issued.

I was informed by my LIC Agent that the matter was resolved and that the pymts were adjusted. When my Sep premium was due and i went as usual to City Brch 14 to pay it i was informed that it had been paid and the pymt for June was still pending.Upon enquiry at my City Branch-7 they said that they did not accept my chq pymt because of the previous dishonoured cheque and wanted a cash payment which meant that the problem had not been solved at all and slept over it for 2 months.

I had to pay penalty and bank charges to the tune of Rs 467.90. apart from my regular premium pymt.Now this was made at City brch 7.Fed up with the incompetence I did not proceed to make any enquiries considering the matter resolved and my pymts being up-to-date.

But that was not the end of it and led to further complications.When I went to pay my December's pymt at City Brch - 4 they stated that the Sep's premium was still due and took the pymt for September 09 again along with penalty charges of Rs 164.90.Advised them that we had already made a pymt for Sep and have a receipt for the same they advised that the pymts may not have been updated at my LIC Brch-City Brch 7 and need to contact them.

This time I personally went to the City Branch office - 7 on the 10.12.2009 along with my husband and explained the entire issue to Mr TVNR Swyanarayana Rao Manager (Admin) he asked me to produce bank stmts alongs with receipts right from March to Sept and he would resolve the entire matter within half an hour and said that he had understood the problem.Asked him as to why he required the March receipt since the problems all started from June and I clearly had two receipts showing pymts had been made for Sept twice and one receipt for june he said that needs it for investigation,told him that i had misplaced the march receipt however definitely had a bank stmt showing that the march pymt had debited my a/c he said that it would be fine.He assured me that he could resolve my case. He returned all the proofs that we had and asked me to come when I had everything ready.

So I accordingly went with the relevant documents today the
[protected] to the same concerned person who bluntly and rudely as to why I was showing him bank stmts when he wanted the march receipt.Remined him of our earlier conversation and he said that I need to give a letter stating the problem and they would investigate it, as there had lack of staff now. I Told him that I had done what he asked and now he was turning back when it was his turn to take action.He was adamant and wanted a letter.

So I drafted a letter once again and submitted with all the details which took nearly half an hour. When we went to him with the letter he refused to accept it stating that he issue any apology as mentioned in my letter and was not competent to do so. Told us to visit the LIC greviences brch at Secretariat Hyd.

Expressed our dissatisfaction to him and told him that it was not the right was of treating customers he just turned a blind eye to us and said that it was not his problem even if he wanted to close the policy

This entire issue has caused alot of stress and inconvience to me that I have to run pillar to post to resolve something which is not even my fault.

I will be going to the greviences office as well however please kindly look into the matter and do the needful and I will be able to provide all the necessary proof except for the original march receipt.My Dec pymt is still pending so I would like the double pymt i made for sept to be adjusted to the Dec premium and all charges to be refunded along with a letter of apology

Yours faithfully
Patricia Godinho

Few months back I have shifted to Secunderabad and settled here. Accordingly, I had requested for transfer of my policy (Annuity number 055MSUP34) at Hyderabad branch.
The policy has been transferred, but during transfer, a few mistakes were made. I would request you to correct the mistakes. (The same requested by me through my letter dated 12th November, addressed to the divisional Manager - but the problem is not yet solved).
1. “IS Annuity Joint”: This should be “True” (with my wife Mrs Usha Bhattacharya).
2. Nominee Details: Mrs Anurupa Biswas (daughter, age 42 now).

A C Bhattacharya.

I,m an agent in lic of india akbarpur branch(393) dev. off. faizabad zonal office kanpur.
My agency code is 1111393.
My comm. broken by Branch manager (akbarpur branch).
I was not informed about this.
Kindly watch the matter and do the needy.
Thank You
Your Fincerly
Pritam lal

Sirs,
Greetings. I have sent by Professional courier on 2nd May 2008 for maturity claim of policy No.[protected] that has matured on 24.07.2007 together with a Stamped receipt for Rs.23,430/- and an indemnity bond favouring LIC of India vide my letter dated 30.04.08 to your Mumbai Branch at the following address: Branch No.921, Gulistan Bldg. I floor, M.D. Road, Near J.B. Petit Girls High School, Fort - 1, MUMBAI -400 001.But till date I have neither received the payment nor any communication from LIC. As the matter is pending for more than 1 1/2 years, kindly arrange to take necessary steps to send the proceeds at the earliest.
Thanking you,
Yours faithfully,
RAVI KARRA.

I am an existing customer of LICHFL for the last ten years. The highlights of bad services are as follows:

1. No communication of revision of interest rates on housing loan so for had happened in the last few years.

2. When I approached for closure of loan account, telling so many reasons and not accepting the final payment. Purposely delaying the days to get interest.

3. Totally no communication of rate change and necessary impacts on the tenure were not at all communicated.

4. If any technical issues arises in the system and the customer wants to pay alternativel manual operation of calculation and close the account rather waiting for the system to correct and quietly putting the interest cost for the delayed over the customers. Recently the system is not working from December 10, and not able to accept the cheque of mine for the last 5 days. Whose mistake and who has to bear the cost.

5. LICHFL is spoiling and damaging the image and royalty which LIC in general is having among the public by the way of functioning and discharging the responsibilities in handling the customers.

6. Already customers are paying interest for the loan account they have availed, but for the technical delay, or absence of concerned authorities to do the work on a particular day and other miscellaneous errors that are faced by the LICHFL should not be transformed to customers who are already over burdened by the amount they are paying.

7. In total the service towards customers after disbursing the loan and especially when it comes on repayment would have the rating 1 out of 10 by their services rendered towards customers.

Respected Sir,

I am a policy holder in lic of india mony plus plan 180(policy no:[protected]. my request- pls email to me this policy's today's status (total Rs:) email address- [protected]@gmail.com


Anas...

Respected sir,
as we opted for insurance policy for all our directors but due some financial problem we couldnot make any payment to lic we had given acheque to the agent but could not pass the cheque as funds were blocked and we suffered huge loss from share market due to this we coudn"t make payment as inthis case the agent is threating to take action by section166 act lic of india
what should we do regarding this matter respected sir please help us
gopalakrishnan

I am continously trying to contact the customer care but not able to reach them because its continously ringing no nresponse,When contacted the branch Adyar where i have taken the hosing loan the result is the same.Standard message from the staffs are Area manger is busy on other call.Not bothered to call back instead of taking my loan account no and mobile.

Loan Account[protected].

I have taken 6.86L lone against sanction loan of 10L from LIC Housing Finance Ltd
Loan Account no : 204786
sanction dt . 20/5/09 and ch dt on 10/7/09
interest rate 8.75% floting

Within 2 months, dt 23/10/2009 interest rate change changed to 10%

No responce from Kolkata Branch manager Mr. Biswajit Das
& Complain cell : [protected]@lichousing.com against my mail to update why this sudden change at the time they are offering 8.75% to existing customers.

Dear Sir or Madam:

I've tried several times to pay my undermentioned policy premium online , but I could not able to pay my premium since last six months. I have intimated the same in LIC concern person at Jadavpur, ( SB 400 ) during my Oct,09 visit at Kolkata. Now I am not able to pay online premium because It is showing " Policy not in Force (Please contact your branch office) ". Since I am continuing this policy since 06.07.2005 & I am a regular premium payer alongwith other policies also. Therefore my policy should not be lapsed in any way.

Details :

Policy no : ( [protected] / Plan T.NO 164 ) / Term 21 )

Please fix this issue at the earliest & intimate me the solution. Thanks and best regards...

B.T.DAS,
Paradip.
Mob : [protected]

I m an LIC agent since last one and a half year but my LIC branch 12L (Hardev Puri, Delhi) does not give my agent portal code to me.
I tried for it during last one year at many time but they anly tell that humne mail bheji hui hai uska jawab abhi tak nahi aaya hai.

To, 13.11.2009
Life Corporation of India Ltd.,
Pension & Group Schemes Department,
Jeevan Prakash, 7th Floor,
25, Kasturba Gandhi Marg,
New Delhi-110001.
Subject: Annuity payment Annuity No. 011M[protected] Policy No. 46004

Dear Sirs,
This is to inform you that I am left with last cheque bearing number 983839 dated 11.12.2009 to wards annuity payment to me ( A.K.Chatterjee ) the undersigned against Annuity No. 011M[protected] and Policy No. 46004. Kindly take due note of the matter and ensure to send Annuity Payment Cheques for January 2010 onwards as per your rules and practice. The cheques may be sent to my permanent address remains the same as before and is mentioned below for your ready reference.
I may add that my Saving Account No. is [protected] in Punjab National Bank, Shalimar Bagh, Delhi-110088, which the same as before and to which all my previous cheques have been credited.
I am sending Photostat Copy the last cheque with me bearing number 983839 dated 11.12.2009 duly signed by me in token of the fact that I am alive.
May I request you once again to send the Annuity Cheques for January 2010 onwards. In case you need to speak to me or communicate with me fast, you may send an e-mail to [protected]@gmail.com or send mail at the address given below.

Thanking you,

Yours truly,

A.K.CHATTERJEE
( Ex Employee BALLARPUR INDUSTRIES LTD.)
Unit: AAC Palwal.

Encl: Photostat & Signed copy of the last cheque bearing number 983839 dated 11.12.2009 as mentioned above.

Permanent Unchanged Address: A.K.CHATTERJEE
A Bkock D Pocket , Shalimar Bagh,
Delhi-110088.

i forgot my lic online ID, my p.no[protected]. now i have faced problem of on line pAYMENT. PLEASE DO NEEDFUL.