Date : 2nd Sept. 2009
From
Nilesh S. Mohare
303 Third Floor, Pushpak Bldg.,
Opposite Manisha Nagar Gate NO.2,
Kalwa ( w) Thane, Maharashtra
[protected], [protected]
Mohare.[protected]@gmail.com
To,
The president
Consumer Forum Thane
Maharashtra -India
Subject : Bad experience with LIC Housing Finance ,Thane Agent Mr. Mohit Gokhale
On 26th May2009 I had made application with all necessary documents to LIC Housing Finance LTd. Thane through LIC Housing Finance agent Mr. Mohit Gokhale Having his office at 2nf Floor,Kruipa Chambers ,near malhar talkies,Gokhale road, thane- Maharashtra. At the time of this 1st meeting I had communicated about the property & its location I.e. Flat No. 103, 1st Floor, Riverwood park Bld. NO.10 CHS, village sagarli,Post- padlegaon , Kalyan Shil Road, Khidkali, Tal & Dist Thane-421204 . I had also submitted a check of Rs1105/- as first fees towards loan for the same & Xerox copies of property documents like old sales aggrement, Occupancy Certificate ( OC ), Approved diagram,etc.
In a 1st meeting with him , he told me that he will take care of all further processing with LIC Housing Finance LTd. Thane & loan will be approve in a week time. As per communication with Mohit Gokhale I had made down payments of Rs. 105000/- to the party & complete my Stamp duty registration procedure on 9th June 2009. Immediately on next day I had submitted Xerox copies of new agreement to Mohit Gokhale in his office. At the time of submitting the documents; he told me that now within two days the loan will be sanction as well as disbursement will be done to the party. But then he not remain with his commitment & whenever I had tried to contact him he never respond properly to my queries. He started with false commitment & unnecessarily tried to spoil my as well as my parties time. Every time he come with new reason for delay. He not responding on phone as well as he tried to avoid personnel meeting. When I rushed to the LIC Housing Finance LTd. Thane ,Mr. Mohan herelekar ( Area Manager ) told me that someone losses some of the paper from my file & that was the reason for delay to my loan approval. I immediately arrange the same documents & request them to precede further . Meanwhile after so many follow-up, Mohit has arrange property evaluation visit for above flat. .At last after so many follow-up with Mr. Mohit Gokhale & LIC Housing Finance LTd. Thane I had received my Sanction Letter for Loan on 16th July 2009 i.e. one month seven days after stamp duty registration.
After approval of loan before disbursement Mr. Mohit gokhale had made a demand of original documents for property & I had submitted the same. He told me for making new affidavit which I shown him before. At the time of submitting the Xerox copies of new agreement ( i.e.on 9th june 2009 ) It shows his negligence towards the work. I had prepared all the documenst as suggested by Mohit & LIC Housing Finance LTd. Thane advocate Mr. Hundalani & submit the same with a check of Rs.7944 to Mr. Mohit Gokhale.
During this all time whenever I tried to contact on Phone with Mohit , he purposely not attained the phone. Then on 10th August 2009 , when I communicated with Mr. Mohan Herelekar I come to know that LICHF had already ban the same area of property as mentioned above & Mr. Mohit was well aware about the same.) It was like shock to me after making so many runnings & follow-up with Mohit Gokhale & LIC Housing Finance LTd. Thane. I tried to contact with Mohit on phone as well as through email , But he tried to avoid me.
Because of this irresponsible behavior of Mohit Gokhale I had loss my efforts for loan. I suffered for the same as well as my party too. Due to Mohit gokhale’s foolish work , I had loss my almost three month efforts on my Home loan with LIC Housing Finance LTd. Thane.
On communication with Mohan Herelekar they agreed that Mohit gokhale is responsible for the same. We request them to take the action against Mohit gokhale..
On 20th August 2009 I had received my original documents from LIC Housing Finance LTd. Thane. I ask for my fees back But they denied for the same.
Now I have to again search for a new bank for home loan & I have to pay delay charges to the party for the same.
We request to the respected authority to take action against this foolish LIC Housing Finance agent Mr Mohit Gokhale so that it will justice to me. & the same will not be happened with the other new home loan seekers.
Thanks
Nilesh Mohare
[protected]
[protected]
Aug 14, 2020
Complaint marked as Resolved
Old file No.12409, Loan file No. new - 612152- My policy No.[protected]
I had taken a loan of rs.2 lakhs and i have already paid back the entire amount to LIC housing finance. They have returned back all the documents except the above policy which was assigned to LIC housing finance. Now my above policy is matured on 15th sept. 2009. I have requested several time to return my policy without which LIC of india, Khopoli branch is ready to reimbure the policy amount due to me sayig that in their records the policy is assiged to LIC housing finance, Vashi and without which they are not able to give me the cheque. I have visited several times to Vashi branch and contacted Area manager Mr.Anand B.Lal, i have also given a written compliants on 10th Sept. 2009. Since this is a very important document and my due from LIC is pending, kindly look into the matter and get theabove policy back to me at the earliest.