Life Insurance Corporation of India [LIC] Complaints & Reviews

dear sir
i have invested in market plus growth 10/1/2007 and have received no statement yet.
my policy no is[protected] in name of shashi kala devi. Kindly send me status of my investment as well as monthly statement on the email id [protected]@gmail.com
the matter may kindly be treated urjent.

shashi kala devi
w/o dhananjay prasad
mandodari sadan nahar chowk
PO& DISTT godda
jharkhand
pin 814133

My Home Loan Tenure was agreed as 15 years at ROI -11.25 % . Later when the ROI has reduced to 10.25 % as on date, the EMI figure today still remains the same,

LIC HFL has automatically reduced the tenure to 163 EMI's from 180 EMI's as agreed while loan sanaction, without any permission or application from my side.

Like - recently they issued a wrongly typed A/C no # for LOAN disbursal amount of odd 7 lakh rupees, the cheque returned & when I submitted them the cheque for correction, THEY asked for an application from my side for correction, INSPITE of no error from my side ???? HOW the HELL can they change thh tenure without me applying or permitting for the same ??? This is nothing but just violation of conusmer rights???

I need to know, how can they alter the tenure or no. of EMI's without my permission & not pass on the benefit of reduced EMI to the undersigned??

I have noified them in writing, BUT still no response???

To add to the injury, when floating ROI was agreed, in NOV 2008, JUST on DEC 2008 14th they decided to launch reduced ROI to ?NEW CUSTOMERS @ 9.25%, WHat the hell is the meaning of floating ROI >>> The customers like us who just go the LOAN 15 days ago were all of sudden OLD customers???

NEED to resolve this??

we have approx 10 policies from lic of india bhoopal ganj branch bhilwara rajasthan but since long time we are not getting premium due information, we severally informed to devlopment officer but till date no action taken
due to this we are unable to deposit due premium in time,
very bad position of this office in this matter,
pls advice

MY FATHER IS A LIC AGENT, LATE.KRISHNANKUTY, M.V (CODE NO 03399782, LISENCE NO,[protected] MY FATHER AGENTS PORTEL IS NOT WORKING, , , AND .( PLS GIVE ME MY FATHER DUE LIST, FULL CLINTS LIST& AGETS PORTEL NUMBER)

PLS SEND U R OPPENION


KRISHNAPRASANTH MOB : [protected] THRISSUR KERALA...

policy no. is[protected]
policy holder : sunil kumar
i have to recieve a cheaque of rupees 15, 000 in year 2005 from branch office 116 on behalf lic money back policy but i have not recieved it yet(2009). i have complained about it at the required branch but i have not recieved any response regarding my complaint. i am moving out to lic office from last 2 years and they just enroll me with the word that i will recieve the money...

I had applied for a housing loan worth 53.50 lacs, however the process at LIC home finance is very cumbersome . Moreover the terms and conditions are not clearly explained, as the staff and employees are themselves confused right upto to the position of Area and Regional Manager. I was assured by the
agent of a processing charge of not more than 5515 Rs, however when i receive a sanction letter on the 4th August the processing charge states that i need to pay an additional balance of 21, 750(which was never communicated). The concessional interest rate of 8.50%p.a is suddenly change in 20days-1months time from the time of speaking to the agents and receipt of the sanction letter on 4th Augustto 9.50%. And then on speaking back to the agents/employees it is changed to 8.50% for 3mths.Ridiculous! speaking to the Regional Manager is difficult as he is never available on phone. On visiting him personally and speaking to him we understand that the scheme for 8.50% was for 1 month only and withdrawn. He gave us an option of 8.9% for 3 years fixed, but apparently when speaking to the Area Manager that option is no more available.Confusion and chaos all the way. Delay as no one is entertained - Govt attitude towards work.It seems that the company is doing us a favour.On speaking bakc to the Regional Manager-he states that he was mistakened.As far as the processing charge is concerned he says that usually one has to pay 0.5%on loan amt, but it can be reduced to 0.3%, depending on the signatures of the Coporate office Manager.and recommendation of the Regonal manager.( This was never conveyed earlier), So from earlier being promised to pay 5, 515/ i am sudenly
being asked to pay minimum of Rs 15000.(0.3%) depending on the approval for reduction from the corporate office. After all the drama i again receive a letter from LIC to make a payment of 21750/- and sign there. When enquired with the employee they maintain it is the usual procedure and that till they get it reduced i need to sign as a formality. Bottomline line is that i am still waiting for the loan to get disbursed . Pre-payment charges of 2% which was supposed to be waived is still not done even inspite of communicating of the waiver.

Dear Sir/Madam,

I am having a policy with LIC and premium for which is deducted from my account every month(ECS),
But I am not getting my receipt inspite of several follow up.

Please do the needful, i will be thankful to you.

Thanking you
Navin patil
Branch - 918

To

The Executive Director CRM/Chief{CRM}
LIC Of INDIA


Subject:- Complaint for not making payment as per NAV recorded on the date of surrender of the
Future -Plus LIC Policy
Reference :- LIC Future Plus Policy No.[protected] {Amount of Policy one lac}

R/Sir,
With due respect, it is submitted that, I had surrendered my above LIC Policy on 04/08/2009 in the branch office of LIC at SCO No. 8-9, Choti Baradari [Branch Sr.-173] Patiala {PB.}.I have taken the receipt [Acknowledgment] for it. According to the rules, my due payment is to be calculated as per NAV of Future Plus recorded on dated 05/08/2009, which is Rs. 20/02.
But the manager of the concerned branch has refused me to make the payment as per NAV recorded on 05/08/2009 due to {according to him} --failure of their system for registration. It is not my fault. The customer has no role in the system of the branch. I am being compelled to beer the loss due to their system failure. There is no such rule in the Policy.
I have also submitted my written complaint to the concerned branch manager Sh. K.L. Gupta on 10/08/2009for not making me the due payment according to the recorded NAV on 05/08/09.
Sir, I am being harassed, and due to this I am in tension.I am a patient . I need the justice. So I request you to personally intervene in the case and provide me justice.
Hoping Early Action
Submitted with thanks.

Yours Truly,
{JOGINDER KAUR} Dated;- 10/08/2009
419-A, St. No.-7, Ghuman Nagar-A,
Sirhind Road, Patiala
{M}[protected] [R][protected]

Note:- Contect no. of the concerned branch manager at Patiala is[protected] {Sh.K.L.Gupta}

policy No.[protected], surrender application date- 12/2/2008 & inverd No.- 529 . There is no responce from the company till 10/8/2009. why they are not responding & refund my payment with interest from date of application.

R/SIR

I DATTA SURUSE POLICY NO.[protected] AMOUNT 1129/ MONEY DEDUCTED RECEIPT NOT GENERATED PLEASE DO NEEDFUL

DATTA SURUSE

To
The Chief (U&R)
LIC of India
Central office, Mumbai
Dear Sir,
Re:- Representation of proposals on my life

I submitted two proposals no. 21784 and 21785 in branch 31B under Delhi Do-3 to LIC ON 5TH April 2009, out of which one was an Endowment Plan of 1 Cr Sum assured for 19 yrs and other was pure term assurance plan of 3 crore for 14 yrs, all my test of LIC have been done thru LIC TPA & at the time of medical examination, I clearly told the doctors about my abdominal operation that was carried out in 2006 in US. I also filled the form regarding my personal history of gastric and duodenal ulcer and attached it with the personal letter in which I mentioned that I do not have any document related to my operation. In spite of best efforts I have not been able to locate those reports. I underwent all the tests called for which ECG, Haemogram, SBT-13, RUA, HBa1c, CTMT, through your TPA.
According to my knowledge my all the tests were absolutely normal. Then on 12th April 2009 LIC asked me to submit the papers of my repeat LFT and the reports of my operation done in 2006 and co-operating to my fullest, I underwent LFT test and submitted my papers to LIC.
After that on 12 may 2009 there was again a demand from your side for repeat LFT accompanied by gastro intestinal disorder questionaire, an ultrasound of abdomen and papers related to my operation of 2006 of which I have been telling since beginning in all of my declarations. Also I have no objection for any other medical tests if it is demanded by LIC. After 3 weeks of submission of my reports I was told that both of my proposals have been declined by LIC. I was surprised by the decision of LIC that even though all my medical checkups had been conducted thru LIC TPA and that too thrice and in spite of all my satisfactory tests/reports, LIC declined my proposals just because of the fact that I have not submitted the reports and documents of my operation of 2006.
Here, I would like to request that I should be apprised of the reason as to why my proposals have been declined. In case term assurance is not allowed to me, I am willing to accept endowment assurance under any plan, SA & term. I am also willing to bear extra premium, if any.
In this contemporary insurance industry where there is stiff and hard competition companies like Birla Sun Life, Max New York are approaching me again and again but because I have strong and immense faith in LIC, I am willing to fully co-operate with this reputed organisation
Thanks
Yours Sincerly
(Kamlesh Aron)

This is to inform that i am having a policy in LIC OF INDIA, policy no..[protected] branch of District BAGHPAT.But this year cheques of my policy which i should recieved upto march not recieved yet.i dont know what is the reason for that.i had given countless reminders to the concerned branch manager of baghpat, but there is no response for that.I m a pensioner who is not that much strong to go even outside of my house.i told many times to concerned person but not any response.



plz do all needful to solve my problem asap.



Thanks
Mohd.Afzal khan POLICY NO..[protected]
mohella mughalpura pandav road baghpat
distt.baghpat pin-250609 up
mobile..[protected]

LIC housing finance is a fraud company. they will cheat you like anything...don't think that this is govt. bank . I took loan of 50 lacs from vashi branch. Initially i was told by agents that interest rates will be low because of some offer. BUT OFFER IS THERE ONLY FOR 3 MONTHS WHICH I CAME TO KNOW AT THE TIME OF REGISTRATION...GO TO CANARA BANK OR BANK OF BARODA...MY FRIENDS TOOK IT FROM THEM. ATLEAST WHATEVER THEY SAY THEY PROVIDE YOU...They don't cheat like LIC housing finance company...

Dear Sir,
My self fateram pandey i am having a policy of LIC with Premium of Rs.724 Quarterly mode & the policy no.[protected] DOC[protected], till now i haven't received the Policy bond inspite of visiting LIC Branch Magarpara, Bilaspur, Chattisgarh several times. Request you to kindly provide me the Policy Bond as soon as possible...

F.R Pandey
Mob.no - [protected]
[protected]@yahoo.com

Sub: lic policy no:[protected] under plan 112 – 25 – 16 dated 28.03.1998 reduced the sumassured from rs. 9, 00, 000/- to rs. 5, 00, 000/- w. E. F. 29.09.2003
Ref: my letter dated 29.09.2003
Dear sir,
With reference to the captioned subject matte the sum assured was from 9, 00, 000/- to rs. 5, 00, 000/- as per my above letter dated. 29.09.2003. Now please note that i have not received the difference of premium from date of commencement of the policy to the date of change of sum assured value of the policy. The details of the premium and guaranteed addition to be refunded are as under.


Date of commencement of policy : 28.02.1998

The sum assured value of policy : rs. 9, 00, 000/-

Date of change of sum assured : 29.09.2003

The sum assured changed : rs. 5, 00, 000/-

The premium paid for the period 28.02.1998 to 29.09.2003 - rs. 3, 79, 476/-
[rs. 13826/- qtly. On sum assured of rs. 9, 00, 000/-]

The premium to be paid on changed sum assured - rs. 1, 99, 706/-
[rs. 7681/- qtly. On sum assured of rs. 5, 00, 000/-]

The difference of premium to be refunded - rs. 1, 59, 770/-

The guaranteed addition on sum assured rs. 9, 00, 000/ — rs 4, 05, 000/-

The guaranteed addtion on sum assured rs. 5, 00, 000/ — rs. 2, 25, 000/-

The difference of guaranted addition to be refunded- rs. 1, 80, 000/-

Total refund of excess premium and guaranteed addtion rs. 3, 39, 770/-

Till date i have not received the same even considerable years have been passed

We the Rajpal family have applied for a housing loan on the names of my brother Kamlesh Rajpal (NRI) and Meena Rajpal a housewife who lives with me and my dad in Mumbai. The loan has been applied with appropriate documentation (all as requested by LIC India) and has been approved with the sanction letter in hand. After 3 months of struggle with as minimum as 3 visits a day to the LIC office everyday, and face all possible embarrassment of hearing our documents being lost, to the officers being on unpaid leave without notice, them not picking up our phone calls, LIC office in thane not having a workable PC for processing the loan...we finally at the end of the third month last week had a sanction letter from them. And now the loan as per the officers will take another month before we get the cheque as they are demanding a power of attorney from the society of the building which they dont have. Besides, the reason given to us is that post issuing the sanction letter some officer might now wake up to do the research on our documents and the property to see if all is in order which will take a month.

Can someone help us get us our new home by helping us get the cheque from this (as well known always for its attitude and style of working) govt organisation LIC? our file no is 407908 with LIC

To
The Executive Director ( Complaint Cell )
LIC of India Dated 1st, August, 2009
( Northern Zone)

Subject :- Violation of Fundamental rights and civil liberties being imposed by constitution of India, by your esteemed Institution., a Government organization .

Respected Sir,
With due regards, With a very deep heart pain and agony, I have the honour to submit that at Bikaner ( Rajasthan ) 10A Branch, the Managerial staff is misusing the powers rendered to them. In this context, I Submit that my Policy No.[protected] matured on 20.5.2007. I received the discharge form timely and I immediately informed the Branch Manager, that due to unforeseen circumstances, it is not possible to furnish original policy Bond at this time and due payment may be paid to me or to be re invested in any other scheme of LIC, So that I should not be deprived of Interest accrued on the maturity value of my policy., but he promised that I will not loose any monetary loss., and I was Directed to furnish the original policy Bond, when ever possible.
I submitted the desired documents on 22.6.09, and was told by executive that in 3-4 days I will receive the cheque. Then I came to know that my policy has been forwarded for right off, that too without giving any information to me. I made my personal efforts to the extent that Sky is only the limit. I further add the Cheque No. 501713 dated 15.7.2009 was issued and was dispatched to me vide No.14598 dated 1.8.2009 that I received today only. No Interest was paid to me .
LIC enjoyed the money for 26 months and I got only the same amount that violated the fundamental rights of mine and violation of civil liberties being guaranteed by constitution., Hence forth I am knocking you door to get released the interest on Rs. 97, 800.00 in 21 days of receipt of this letter., otherwise I will be forced to knock the door of Hon’ble court and whole liability will be yours . Secondly At my level till matter is solved in my favor, I am withdrawing my all policies with you and in protest my near relations policies too.
Hoping a favorable action at your end at the earliest.
With Kind regards
Yours truly
DR. MUKESH RAGHAV
Associate Professor
I-D/107, J. N. Vyas Colony,
Bikaner : 334003

I have invested in jeevan akshay imidiate annuity scheme.My policy No is[protected].
I have not received annuity cheques from july09

i filed my income tax return assessment year[protected] on date 31/07/2007
my refund amount was 3255.00 my receipt no is 31204413
my pan no is AMVPP7203K
YET I HAV NOT RECEIVED MY REFUND AMOUNT .
ITS BECOME TWO YEARS LATE WHY MY REFUND AMOUNT IS NOT COMING.
I COMPLAIN IN OFFICE ON 15/06/2009
BUT YET NO ACTION HAS TAKEN
PLEASE REFUND MY MONEY.

TO,
THE MANAGER
CONSUMER COMPLAINTS FORUM

RESPECTED SIR,
I MOHD SALAUDDIN AND FARIDABANO IS A CUSTMOR OF LIC HOUSING FINANCE AND HAVING LOAN (HOUSING LOAN LAON NO[protected] FROM LAST 4 YEARS WITH GOOD TRACK RECORD
WITH OUT ANY BOUNCING, ACTUALLY THE PROBLEM IS WE WANT A NEW LOAN AGAINST PROPERTY FROM LIC HOUSING FINANCE AND WE HAD SUBMITTED THE DOCUMENTS PROPERLY BUT I AM SORRY TO SAY THAT IAM NOT GETTING ANY PROPER ANSWER FROM THEM THEY ARE NOT TAKING MY CASE SERIOUSLY...SO PLEASE TAKE NESSECARY ACTION AGAINST IT.I WILL BE HIGHLY OBILIZED

THANKING YOU
MOHD SALAUDDIN
[protected]