[Resolved] Make My Trip — wrongly making charges | |||
[protected]@yahoo.com,used my citi bank debit card on the 27th of aug,to bok rail tickets online frm mum to goa, the ticket was not generated but the money was removed from my account, tried again and booked ticket but rupees 2525 was charded TWICE and is debited TWICE from my citi bank debit card,same happended with the return tickets from goa to mum rupees 2464 has been removed twice as first time ticket was not generated so had to try bookin again,spoke to rakesh kumar he gave me wrong transaction bookin ids NR[protected] and NR[protected] and said both the extra charges for rupees 2,525 and 2,464 would be refunded, as of now i have not got any refund and i want to take this matter to the indian consumer forum as make my trip is not supposed to take money wrongly from my account , for ref citi bank has given me the transaction id 977523 and 977861 pv number [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
its better you forget about that amount :-)
These guys thrive on cheating the helpless customers like you and me
These guys thrive on cheating the helpless customers like you and me
Dear Sir,
At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.
With reference to your mail, please note that the refund has been processed and amount credited into the same account that was used for payment. Kindly refer to following details:
Booking Id: NR[protected]
Refund date: 31st Aug, 2012
Refund amount: INR 2525
Refund reference number: 977523
Booking Id: NR[protected]
Refund date: 31st Aug, 2012
Refund amount: INR 2464
Refund reference number: 977800
Regards,
Team-MakeMyTrip Care
At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.
With reference to your mail, please note that the refund has been processed and amount credited into the same account that was used for payment. Kindly refer to following details:
Booking Id: NR[protected]
Refund date: 31st Aug, 2012
Refund amount: INR 2525
Refund reference number: 977523
Booking Id: NR[protected]
Refund date: 31st Aug, 2012
Refund amount: INR 2464
Refund reference number: 977800
Regards,
Team-MakeMyTrip Care
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MakeMyTrip — Funds debited wrongly
I had booked a flight ticket from Make My Trip on the 1st of april. My booking id is FLT[protected]. I had contacted the All India helpline yesterday, the 15th of April. My funds were debitted twice and they clarified that it was not with makemytrip but with my banker. I have already sent a mail to [protected]@makemytrip.com on 10th April and 11th April, with my bank statement attached, however till date there is no reply on it. Please help.