[Resolved] MTNL — Broadband Internet Connection | |
I am a customer of MTNL broadband Internet and have been using it from last few months. From 11th January 2008, my Internet is not working. As i was not been able to put a complaint on saturday & sunday, i filed a complaint on monday, on the phone numbers provided to me.(Complaint no.[protected], for your ref.) with a reply that i will be heard in next 24 hrs,i would like to inform you that i never heard from those people after that. I have been talking to a man regularly on this matter daily and he keeps on telling me," today i will definietle send a lineman to check things" but that lineman also never came to check. (ph. no's[protected],[protected],these were the numbers where i spoke with this man. And sometimes twice-thrice a day. I kept on postponing urgent work of mine day after day, that what if lineman came when i am not at home. But i was such a fool to waste my time thinking that they will send somebody. Finally on Satuday (19th January) i took number of some head person of the region, with a hope that he will understand my problem and will help me out. The person (MR CHOPRA) satisfied me over the phone that it will be done in hours. Its already 3 days after that and its not done till yet. Now, from morning i am trying Mr Chopra's mobile number, but either he's not picking or attending my call. I am paying a monthly rental of Rs 399/- for internet connection. Please tell me why are they charging a monthly rental if they cannot help their customers. I am a working professional and have taken broadband internet connection because i need to do my official work at home also, but i am not being able to do my work. I am really pissed off now by the, Behaviour..Poor services...lack of customer relation capabilities...of the MTNL people, and have contacted you. Hoping to get a positive reply and action from your side now, keeping in mind that you can surely provide justice, after when i feel cheated by them. (A fool aka customer of MTNL boradband Internet) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
23 Comments | |
Comments
INSTALLATION OF NEW MODAM ONLY
My Contact no. is [protected] & (1) mtnl doesn't provide new modem of broadband in respect of landline no . 22324326. they provide only secondhand modem.call details of this no 9869712463
please the call details of this no [protected] from last 6month incoming andoutgoing myemail id [protected]@prathameshdevices.com32%
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+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
MY NET HAS NOT BEEN COMING SINCE 1 MONTH
AND WHENEVER I COMPLAINT THEY SAY THEY WILL REPAIR IT WITHI 24HR AND NO ONE COME! ! !
YOU ALL ARE ADVISED DONT GET MTNL
MTNL SERVICE IS SUCKS! ! !