Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My self Basu Amal Kumar.My MTNL Telephone no is 23634268.bill no is ; [protected].TARIFF PLAN is MTNL economy.my mtnl phone bill for the month of December 1/12/2008-31/12/2008 is been shown as 5, 770/-.Its complete ridiculous ..., this plan is complete fake and my bill is very high..the broadband usage shows 5585.00 MB...How absurd..it seem they r charging per MB or hour.
I would like to inform you that from the last 3-4 months i have...

Non-receipt of bills.

Tel. No. 25214048

I am not receiving MTNL bills on time as a result every time I will have to collect the duplicate bill copy from the MTNL centers/or pay the penalty for late payment.

I would request you to kindly post the bill......

Respected Sir

I am fedup of calling the people at the MTNL office in BANDRA KURLA complex for my payment updations.
No one picks up the call at any number. I have been trying to call the account officer as well but to no avail. Some 2 to 3 payment of my MTNL GARUDA BILL (Pnone no[protected] which I made through cheques have not yet been updated.
I was instructed to send a FAX of my bank statements as a proof of...

VERY SLOW SPEED

i am using TriB_Combo_Unlimitedv2 plan .my phone number is[protected] . my broadband speed should be 256 kbps.
my downloading speed become very slow reduced from 200 kbps to 20 kbps since last one and a half month .i have done many complaints on 1504 and numerous e-mails, but my downloading speed is not increasing. even though mtnl's employee are help less to me.
please any body help me...

I ordered MTNL IPTV on Dec 26th 2008.and it was installed on a separate phone No. 28532915 in January 2009. . However since since then I have been facing the problem with the same. The screen freezes after every 20 seconds and I am not able to watch any programme.I even informed the same to the customer care on 17th Jan 09 vide Complaint No. [protected]. Please note that since installation of IPTV we have not used the same on account of this...

I applies for I control connection and paid advance money cheque on 30.12.2008. inspite of several calls and complaint filed by me on IPTV - there has been no rectification even after 12 days. I complained that after IPTV was installed at my home, i am not able view any channels from the very first day. The engineers who came to install the modem & set top box told me that it will start working from tomorrow but tomorrow never came. I...

I have purchased IPTV scheme from MTNL from last 2 months, as per the scheme of IOL 199, 165 channels were suppose to be shown, which mainly includes: Package of Zee TV, Sony, Star TV, Sports channel Ten Sports, Movie channels of HBO, Sony Pix, star movies, news channels, All Door Darshan channels and etc. this was costing of Rs199/- per month. But after installation within 45 days, all channels of Sony TV, and Zee TV were stopped. Also now...

I am Narendra from delhi, tel No- 2989493 Using MTNL Broadband (plan-Unlimited, Seppe-256 kbps),

I am facing so many problem in MTNL Broadband, its speed is very slow, uploading 10 kbps and downloading 25 kbps, it is also always disconnecting. I complained so many times to the customer care number(1504), every time they just forward my complain but didn't send any technician to solve the problem, I contacted to the area...

Hello Sir,

I have send mail to [protected]@mtnl.net.in 24-Nov-2008, [protected]@mtnl.net.in on 25-Nov-2008

Land Line No: 25901546

I have MTNL Broand Band plan, Pay as Usage...
I have not used brond band and still I got charged for the same

Please find the following details
[protected][protected]------
Bill No: [protected] Date 06-Oct-2008...

Dear Sir

I am using MTNL post paid mobile [DOLPHIN] since 05th of november-08. I got new connection from sanchar hat district centre janakpuri N ew Delhi. From the purchasing date till sofar i have not rcvd any bill from their side [MTNL] all though addredd verification already done from their concerned department
when i contact customer care they reply that nither the sim is registered with your name nor the addressbr...

I HAVE CONVERT MY BOARDBAND CONNECTION FOR UNLIMITED PLAN RS.599/= EVEN THAN I AM RECEIVING BILL FOR RS.2000= AND MORE. EVEN TELEPHONE NOT WORKED IN THE LAST MONTH FOR MANY DAYS ON MY PERSONAL VISIT PHONE/BOARDBAND IS CONNECTED. IT SHOWS A HARRASMENT TO THE NEW CONSUMER. AND MTNL DEPARTMENT IS NOT EDUCATING THE PERSONS WHICH PLAN IS USEFUL.

PL LOOK INTO THE MATTER AND ADJUST MY PAYMENT FOR RS.599/- PER MONTH UNLIMITED PLAN....

Sir,
Mera Tel.no.27821975 hai sir meri broadband ki speed kafi kam hai. Mera 599 unlimited plan hai jo meine novmeber mein liya tha . is plan ke acc hame 0 to 2 Mb/sec ki speed batai gayi thi. ab MTNL Delhi ne plan change kar diya hai.1 Janurary se hame 256kb/sec . ke hisab se hame mil rahi hai. lekin hame purane plan se according spped milni chaiye......

am using TriB_Combo_Unlimitedv2 plan . my broadband speed should be 256 kbps.
my downloading speed become very slow reduced from 200 kbps to 20 kbps since 8th jan .i have done many complaints on 1504 and numerous e-mails, but my downloading speed is not increasing.Customer care only say watch in next 24 hour or wait till 3 clock or get your line checked by compklaining at 198 etc etc.
my telephone number is 27316565
complain...

HI,

We subscribed for MTNL IPTV in Nov but till date no one has come up to start the connection.My money is wasted and i am unawar how do i unsubscribe and get my money back?

Plz advise.

Pracs...

Dear Concern,
I am MTNL broadband subscriber in delhi, my No is[protected].
the problem is with MTNL's internet services, some times it stops responding and you need to restart the modem several times and it works fine for 3-5 minutes and same problem again...
also it has blocked several sites, these sites fails to open and it show "page can not be found" or it simply takes URL to search page.
br...

I have been experience trouble connecting to the internet since this new year 2009 because my telephone line is faulty. I have lost count of the number of times I called MTNL and broadband complaint dept and all I got was "call them not us" they gave some number where no body picked and that was the end of the story. I have a unlimited broadband plan and I pay Rs.1000 every month and I get this kind of pathetic service. The system...

I am using MTNL Triband installed with my phone no.[protected]. It became disconnected just after logged on frequently. I have tried to complaint the same at Phone No.22221504 mentioned in the monthly bill, but we have not received any reponse. Kindly sort out my problem immediately failing which i would be constrant to approch to consumer court....

In the dolphin, there is no callers tune of Buddhists;
The dolphin service provider is requested to include some callers tunes (play tunes) of Buddhism.
Example:
Buddham Sharnam Gachchhami from the movie/album Buddham Sharnam Gachchhami.

To lister the same you may pleasse listen it from one of the airtel number [protected].

Hope it will be taken into consideration soon.
Thanks.br...

hi sir,
This s ravish here i have a mtnl broadband connection from last 2 month my internet is not working properly and nobody attend my complaints i have complained regarding my internet problem so many times but no responce from your side i am paying my bill on time than what is the problem from your side i don't know. Please rectify my problem if possible otherwise i have to go in the consumer court.please take immidiate action...

mtnl website claims a minimum of 256kbps in its triband unlimited 256 kbps. on joining i was provided with about 150 kbps and i had no problem with that. But then the speed reduced to pathetic 25kbps. i complained to mtnl customer care & they said the complaint has been forwarded and would soon be looked after but since a month the speed is still 25 kbps....