Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear Sir,



I have no bill please send me the Customer Account Number my telephone number is [protected] and my address is 211 I IND FLR PLOT 25 NUOVO AP Sec X Dwarka-45 my bill connection name is GAUTAM CHHAVI KUMAR



I shift my house that's why i have no bill please send me the customer account number.



Chhavi kumar...

i am existing customer of your broad band connection and my number is 25996265 at my residence M-19, Street No. 2, New Mahavir Nagar, Near East Janak Puri Metro Station, New Delhi,
as the land line installed by your department but still the broadband connection yet to be installed at my above mentioned number.
please expedite in activation/installation of my broadband connection in above existing line as soon as possible.br...

Hi...,

I am fed up of the Internet broad band connection given by MTNL

I have subscribed for a 512 speed plan...which is the most expensive one at MTNL on an average i get only 200 speed. MTNL has been overcharging for more than two years now...

Everytime i wait for 20 minutes to lodge my complaint...since the system puts on hold..try calling the 1504 and experience the pathetic service..br...

Hi,

From last few "Months" I'm having problem with my MTNL Broadband.

DSL Router: UT-300R2U
Name: Dharmendra Singh

Everyday most of the time it just keep trying to connect to internet and i get "Authentication Failure" or "PPP Down" messages, It works fine for some time (Around 2-3 hours in brakes in 10 hours of time). But whenever i start my laptop...

DEAR SIR

MY telephone no[protected] with broad band connection from 24/5/08 there is no connectivity of broad band with this connection and pl note i am regular subscriber. pl also refer to earlier complaint dated 26/27/05/08 but sorry to say that action has taken uptodate. only some telephone connection r coming AAP KA PHONE TIK HAI, TODAY in morning one telephone came and instructed me to open the system and on the modem,...

dear sir,

i am holding a broadband connection with phone no. 23360042 from 24.5.08 i send repeated complaints to [protected] on recording voice and everyday call comes from local exchange AAP KA TELEPHONE TIK HAI thats all when i told them repetedly that my telephone is ok but broad band connection is not connecting they always said ok looing into the matter. sir may i know is it the service of mtnl. not only that when i...

dear sir
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since last one month, some time working some time not. but now it is completely not working from last week, i was complaint about it in mtnl office and call centre many times but problem is not solved till now...

Hi,
I have been using the MTNL internet since a month and found that the internet speed is very slow, I took the plan of 256Kbps and getting the speed of 120Kbps only and called 1504 several times but no response. and when I try to open www.microsoft.com. I am not able to browse the microsoft web site too, even I am not able to login to windows messenger or login to hotmail.com. I have called about this problem but there is no...

DESPITE NUMEROUS COMPLAINTS MY PHONE & NET ARE NOT WORKING & I AM PAYING THE CHARGES EVERY MONTH FOR NO SERVICES RENDERED..MY PHONE NO. IS[protected]...

I subscribed and got new land phone at my residence on 15.03.08 and since then received nil bills from the mtnl new delhi for c/a [protected] (Full phone number is not given here) and paid the bills in good faith through internet.
The authorities have no problems at all despite my emails and reminders countless times from top to toe.
Then how the mtnl claims to be best despite having no setup for such plights and also charged...

I used to be a dedicated and a faithful user of MTNL triband since the past few years and i had taken a triband connection around 3 yrs ago or more i was not that well aware of the internet speeds!

They fool the customers i had taken their plan of 599 that serves 512kbps that meant atlmost 1/8 of speed that is 64kbps but they still provide me with a fooling speed of only 26kbps ! this is almost 1/4 of the promised speed !br...

Dear Sir,

I took MTNL Broadband connection on August 2007 at premium rates charged by them. For connecting to MTNL, I used my own modem. Inspite of that, they charged me modem rent wrongly and also charged Rs 500 for MTNL modem which I was not using. I called up MTNL customer service but they refused to help in this matter and instead told me to meet MTNL officers at Sanchar Haat. My wife went to Sanchaat Haat for complaint...

Hello,

I have requested and subscribed for TriB599 by changing my plan unlimited which is showing activated from 1st May 2008 since as per customer care's call on 1504 and 1500 it was not activated till 2nd may but on 3rd it's showing that plan is activated from 1st may 2008.

also the downloaded data is added on new plan since till today 3rd may 10:45 pm i have not got the changed speed. Here i am...

Ref: Mobile No.[protected] de-activated by Distributor of Sim cards

Let me ask some questions

Who provides Mobile Services hence whose data bank should be upto date

Who has the right to disconnect the Mother Company (i.e. the Service provider ) or the Distributor ( who sells to agents & they in turn sell to subagent
(I purchased from Vidit Communication 4th Lane, M R Road. Mumbai...

MTNL Landline Phone No. 25961434
CA No. [protected]
From the date of installation till today no bill received at my address. I have given many complaint for this but bill is not received.
Please do something about my bill.

Thank You
Othe Contact No. is [protected]...

Dear all,

In response of the my previous mail some action has been taken place
by MTNL for my complaint.I would like to share my experience after
that complaint.It is kind request to pay some attention in the same.

On 6th April 2008 I registered a Handset for Garuda ' Vidyarthi
Plan'.I went for delevery on 7th April but could not get the delevery
due to reason mentioned...

I had applied for Triband services around 6-7 months ago, at MTNL Panvel they didn't had certian services for my area so then they didn't bother to call. When we plan to disconnect the landline number they inform us now they have Triband in our area so not to disconnect the landline.

However due to some personal reason I decided not to take these services and called them to inform about the same. When called one of...

Phone went dead on 14th April 2008. Compalint lodged on 15th April 2008. Docket No 3870. Phone still not working. Spoke to the Shimpoli Exchange Officer he said he will be sending a phone mechnaic home but to this day no one has come & the phone is still dead...

Dear Sir,

I am very dissappointed with the service of mtnl internet connection nobody responsing properly whenever i dial 1504 mtnl complaint no. either nobody is receiving the phone or get the reply our executives are busy and your are not in que. Out of 30 days only one or two days i can work on net otherwise rest all days it is not working.
Kindly take action otherwise i will surrender mu MTNL Land Line connection...

I regret to bring to your kind notice, my sad experience with getting an
MTNL internet connection installed at my home.
I had registered for an MTNL Broadband connection on 13 January 2008.

After making repeated phone calls, i got the connection installed on 25th
February.(i.e. after more than a month)

Then on 10th March, the connection got disconnected.
From that day onwards...