Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

To,
The G.M. Broad band,
MTNL 6th Floor
Kidwai Bhawan
Janpath, New Delhi – 110001 Date[protected]

Sub – Excess billing of Broad band

Sir,
As I have talked to your office today on phone and I was directed to write an application and Fax & mail the same, this is to request you that I have MTNL connection[protected] with Broad band plan – 199. Last...

Dear Sir,

I'm very sorry to saying this that after sendig mail regarding false meter reading and unwanted bill for my tel. No. 25781867 no action was taken.
I wrote a written complaint on 25/10/2008 to Powai Telephone Exchange
but no action was taken till date and a new bill was generated of amount rs. 1223.00 for ten days for said tel. no.

I have two mobile phones ([protected] & [protected])....

Dear Sir,

I am using your MTNL Broadband ( TriB 250 Combo).
since installation, internet is not working properly. there is a lot of disconnection during surfing.speed is too bad. I am hardly able to open a website or to download a small file of 2-3 MB.

Kindly do the needful at earliest.

Or Plz disconnect your services without any further delay, if you cant provide me a good services.br...

internet disconnect everytime on my no.27523076...

Disconnect of Telephone and Internet.

I am sharing this painful experience of having MTNL broadband on my home PC. I got this installed around 5 months back and truly speaking this only works for few days and after that it did not worked. I made several complaints to make everyone aware of this problem but till now no progress. My telephone connection is 27581180 and I want to disconnect my telephone and internet connection...

Date:[protected]

Ref..: Landline:[protected]; CA-No.: [protected]; Modem: TKD318 EUI

Sub.: 1. Complaint of VOIP Phone to Mr. Bhaivav on[protected] at about 10-30AM
(1st Complaint on 22nd, then Repeat on 23rd & 24th Oct., 2008)
2. Complaint of Internet / Configuration changed by your staff on 25-10-08/
No Internet since 25-10-08, after Repair Efforts of your Staff.

Sir,...

Harresment and miss behavior of Your Sub Divisional Engineer Mr. R.B.Mishra from Rajiv Complex Chembur Mumbai for reactivating my Garuda Mobile No. 20555330 from last 5 days and when today again I requested for activating my above said phone Mr. R. B. Mishra told me to throw my handset in dustbin and warned me not to come to him since he is not responsible nor he is working for us. Mr. R. B. Mishra also infromed that it will make no difference...

My Mtnl no.[protected] is complaintly ded, so you gave me a urgently reply to us....

Their combo plan means a combination of calls and broadband internet means no rental for telephone. I am a new subscriber of this combo plan I got my first bill according to their combo calculations (without telephone rental) but in next bill they charged Telephone Rental Rs. 233/-.
I rushed to Tis Hazari Telephone Exchange and asked them for the same error but the person in accounts was already entertaining another subscriber with...

I have to lodge a serious complaint regarding the Broadband internet connection on my phone number 25949399 at Nangloi. This phone number is working properly but the internet connection has not been working and gets disconnected immediately even if it starts sometimes.

I have been facing this problem for past four months and I have complained at various numbers such as 1504 (MTNL) and we also contacted local authority several...

We got a new MTNL landline connection in Delhi in June-end. We went for a combo unlimited plan (Rs. 899) wherein unlimited internet was being offered for the month of July. On 29 July, we made a request for changing the plan to 250 combo on 1500(customer care number) where we were given a request no. and assure dthat the plan would change in the next billing cycle starting from August 1. However we were surprised to see the bill of August...

sir, i have dolphin no [protected] for the last two years.i am fed up from the problem of non coverage of mtnl network, frequent call dropping.i think that your department delibiretely doing this in order to make profits.ihave to make two calls for one number because first call will drop with in one second.you can check yourself that in my bill that why so many calls stands for one or two seconds.are we fool to do this at our own.lastly we...

I have applied to mtnl delhi sanchar hat for disconnection of icontrol T.V. connection at my telephone no.[protected] vide their O.B.no.2487/2488 on 11/9/08 but ispite of several reminders they are not refunding the s.d.amount of Rs.999/. As per terms s.d.amount is refundable within 15 days of disconnection....

i m new use of triband mtnl sevice. disconnect after 4 minutes, bad sevice of mtnl .my no is 22568959 i m from delhi....

SIR, MY LAND LINE No 28387264 IS DEAD FOR THE LAST 7 DAYS. I SENT MAIL TO HELP DESK AND ALSO LODGED COMPLAIN WITH 198 BUT TILL DATE THERE IS NO RESPONSE NOR THEE FAULT IS RECTIFIED....

I always receive two bills in a month. So far I have paid them all but I wonder how? 5-6 days after paying the first bill another bill comes in the same month.
I asked for itemised bill but they dont oblige me.
Authority may look into this and stop profiteering by fooling the user....

sir this complaint is regarding all the users of mtnl having a night unlimited plan.
sir we are asked to switch off and on our modem at 12:00 midnight and before 8:00 am so that we are not charged for the usage. although i am unable to understand when the technology is available then why dont mtnl does it in the billing automatically.why should we always keep it switching on and off if technology is concerned then why dont my usage...

I AM SUFFERING FROM INTERNET SERVICE OF MTNL. THEY ARE NOT PROVIDING THE PROPER SERVICE OF INTERNET, BUT THEY PROVIDED THE FULL BILL OF IT. I AM DOING REGULARLY COMPLAINT OF IT ( 25TH SEPT 2008, NO. IS 867) PHONE NO. IS 29964851 NAME OF INDERJEET.
THEY ALWAYS SAID YOUR CABLE WILL BE STOLEN AND WE CANT PROVIDE INTERNET TO YOU.
CAN I SAY THAY, THEY CAN ONLY GENERATING THE BILL REGULARLY.
PLEASE SIR LOOK THIS MATTER PROPERLY...

i have mtnl unlimited broadband plan and my broadband speed should be 256 kbps.but my speed is 20 kbps.from past 10 days i am facing this problem.i called my area manager but my problem not solved yet....

mtnl tre broadband internet conecttion speed slow & disconct after some time...