Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

my internet downloding speed is too slow from last three days ph; 24545505

MTNL Garuda — data cable not recive

my garuda no_24560223
connection date:-16/2/2009 plan life time
booking from gokal puri sanchar hart delhi-94
my garuda W.F.T data cable not recive

garuda WFT — not received data cable

i booking garuda WFT sine 16/02/09 but data cable for internet use is not receive plz solve my problem my wft no:[protected],

MTNL Garuda — Plan Not Activate

Sir/Madam
I have Garuda Mobile I was activate my mobile on[protected] in vidyarthi plan but till now it is not activate. I was call customer care they allways say server is not working and tell misbhiwave.
what should i do? can you help me? regarding this complaint.

i am not getting connected to the internet through my garuda no.24524393. Whenever I am contacting MTNL customer care number, I am getting the uniform reply that thereis some problem with the Server/ RF signal weak like that. As a customer i am entitled to know the reason for the complaint.

MTNL Garuda — I CAN'T ACCESS INTERNET

DEAR SIR,
I AM USING A GARUDA INTERNET. I HAVE RECHARGE MY PHONE[protected] FOR UNLIMITED INTERNET ACCESS OF RS 300 ON 9TH OF DEC AND TILL NOW I CAN'T ACCESS MY INTERNET. I HAVE COMPLAINT ON PHONE SO MANY TIME BUT THERE IS NO RESPONSE. THEY TOLD ME THAT THERE IS A PROBLEM IN NORTH ZONE.I APPRECIATE U I[censored] TAKE SOME ACTION.

Dear Sir,

I am using mtnl garuda internet connection my garuda no. is [protected]. now it is not working properly when it get connected after 2 two minutes stop working. Because of this i am facing problem today i went to the sanchar hart district center new delhi. there no body is going to take the complaint of my. In the bills of the garuda also having problem after paying bill they are showing the pending amount. I dont understand what to do. If they can not manage the facility govt should withdraw his hands from this.

Please tell me the solution.

Regads,

Amit Upadhyay
[protected]

DEAR SIR,
I AM USING A GARUDA INTERNET. I HAVE RECHARGE MY PHONE[protected] FOR UNLIMITED INTERNET ACCESS OF RS 300 ON 9TH OF DEC AND TILL NOW I CAN'T ACCESS MY INTERNET. I HAVE COMPLAINT ON PHONE SO MANY TIME BUT THERE IS NO RESPONSE. THEY TOLD ME THAT THERE IS A PROBLEM IN NORTH ZONE.I APPRECIATE U I[censored] TAKE SOME ACTION.

DEAR SIR,
I AM USING A GARUDA INTERNET. I HAVE RECHARGE MY PHONE[protected] FOR UNLIMITED INTERNET ACCESS OF RS 500 ON 9TH OF DEC AND TILL NOW I CAN'T ACCESS MY INTERNET. I HAVE COMPLAINT ON PHONE SO MANY TIME BUT THERE IS NO RESPONSE. THEY TOLD ME THAT THERE IS A PROBLEM IN NORTH ZONE.I APPRECIATE U I[censored] TAKE SOME ACTION.

i am using mtnl garuda data card and my connection no. is[protected]. now it is not working properly coz that connection is disconnected everytime after five minutes. i don't understand what i do. please solve the my problem.

King Dev
[protected]

Respected Sir,

I am using MTNL GARUDA Mobile since last two or three year, My mobile No. is[protected]. I am deposit the cash amount Rs. 300/- (three Hundred only) in your cash counter MTNL office of GM (East), Karol Bagh, New Delhi on 19/01/2010. But by mistake your Counter clerk deposit the my cash payment another wrong Mobile No[protected]wrong No.)
So I request to you please Rs. 300/- deposit in my account Mobile No.[protected] in your record. I am already given write complaint (with photo copy of my cash receipt slip ) in your MTNL, GM (East), Karol Bagh, New Delhi on 25/02/2010. I am requested to you please look the matter and after correction please intimate me by E-Mail or Mobile contact.

Thanking You
Yours faithfully

(BHARAT BHUSHAN NAUTIYAL)
House No. 65-A, Pitam Pura,
Delhi- 110034,
Mobile No. [protected],[protected]

Dear sir/madum
I am using a garuda internet. my garuda internet no: 20477526. Now Garuda Internet speed is very slow for last two days.

MTNL Garuda — Security Money not refunded by MTNL Since 28/3/2009

I have submited request for termination of CDMA phone no#24992273 dated 28/03/2009 account no-[protected] Recpt no. 2SLS/00017446/09 at Hauzkhas delhi sanchar haat . but till date , I have not recieved any response . I have dailed 1502 for the complaint and the given the no.[protected] . I have tried many time to this no but no one is picking up the phone . please help me to get my secuty mony .

sir irecharged my internet on 25th june since then it is not working i complaind on 1502 then comp to sanchar hatt sunder vihar then comp to low rf coverage section -compno.233678dtd30thjune2010 .andcompno.233791 dtd02july2010.but till date no one has responded .my mobile no.20365446. i want that mtnl authorities should look in to the comp. thanks

The Manager
Mahanagar Telephone
Nigam Limeted,
New Delhi

Sub: Facing problem regarding unwanted calls from out of Delhi and getting
Message from a pvt bank regarding credit card payment


Dear Sir,
I am customer of dolphin prepaid mobile service since past 2 years having two dolphin prepaid connection in my house. Recently, approximately two month before I purchased a new dolphin prepaid connection to the name of Mr. Manoj Kumar.

Phone no. of new dolphin connection is [protected].
While using this no. I am facing a lot of problems i.e, I am getting calls from Mumbai and Calcutta . The person who call me regularly, ask that we are speaking from bank of badodra n we want speak to Mr. Abhishek . Lot of time I told them that there is no Abhishek this is my number but they did not listen me.n again n again they call me.
Almost 10 times in a day I m getting call from there. At the time when I call them, they just pick up receiver and did not speak anything.

This is not the one problem that I am facing. There is another problem i.e, I am regularly receiving a message from Barclays bank. The message is:

“ We have not received your last month payment of Rs. 164. of your credit card “

I don’t know what is this is happening. I don’t have any account in Barclays bank and still I am getting this message and even I don’t have any relationship with Mumbai and Calcutta.
I have complaint lot of time to the customer care services, but they did not took any satisfactory action on this matter.

I am getting harresed by this regular unwanted calls and SMS
Please take strict action against this subject matter as soon as possible.
And I also want detailed information regarding this subject matter under RTI act.
Send me the details in reasonable time otherwise I have to move to the consumer court.


Yours Faithfully

Manoj Kumar
#[protected]


This is the complaint letter theat I sent to mtnl E-mail ID on 06.08.08
i.e, [protected]@mumbai.mtnl.net.in
is there is other more ID on which i can launch my complaint.
I have complaint regarding this matter to the customer care
but they are not able to help me and said we can'nt do anything.
Is this is the customer care.
Truly speeking MTNL customer care service is worst service of an goverment enterprises.

Dear Sir,

My mibile No.[protected]. Due to your negligency my call is diverted and I am lossing my balance please do the needful. As It is happening generally. Otherwise I will have to take legal action agaisnt you.

thanks

The Manager
Mahanagar Telephone
Nigam Limeted,
New Delhi

sub: Dolphin Phone misplaced, wanted to block the phone no.

Dear sir,

My father (Shri Surender Kr. Sharma ) dolphin phone has been misplaced and he wanted to block his no. which is [protected] .
plz block this no. as soon as possible.

thanks
saurabh sharma
[protected]

I completely agree on the subject matter that MTNL customer care is one of the worst in the world. I simply wanted to know the balance in my prepaid card.. Had to try n no of times to helpline no. just to know if *444# was workable. I was totally blank, without my balance query answered, if I was carrying sufficient balance or needed re-charge. Even these small things do not get sorted out at times.

The Manager
Mahanagar Telephone
Nigam Limeted,
New Delhi

Sub: Regarding the amount paid but shown payable in your Account
Compliant No. C[protected] Dt. 9th march'2009 as complained before also manually
Dolphin Post Paid No.[protected]

Dear Sir,

With reference to the above I would like to request your good self that I have a complaint against Dolphin service about the reflection of Rs.863/ as payable which is been reflected in my UBI Bank Statement which means it is paid.

The following Points to be noted:
1) That Rs.863/- has been paid before due date & shown to your Account's Executive MTNL Mazgaon Exchange mumbai along with the Bank A/c and the learned executive in front o[censored]s contacted at Bandra and Faxed him for this payment of Rs.863/-.

2) After the above Proceedure has been done, several sms from your efficient Depatment came on my Dolphin Post paid Mobile no. [protected] and warned and informed me regarding making the above payment and threatening that if I not made the payment my service may be disconnected.

3) On 9th March'2009, after getting sms, I had Phoned on No.1503 and given chq no., Date of Payment of Rs. 863/- by recieving complaint no. C[protected] Dated 9th march'2009 at 5:17pm.

4) Now again I have recieved bill date 10th April'2009 reminding me of payment of Rs. 863/- which is been paid and shown to your efficient department.

5) Further you show my track record of payment and decide yourself that how can I be defaulter of Rs.863/- and requesting to your department to be more efficient and clear the amount which is shown wrongly as Brought forward balance in your bill.

I hope you will understand your customer's consideration and wish that you will soon trace the said amount of Rs.863/-.

Yours faithfully

Imran Ismail Rangwala
[protected]

To
The Manager
MTNL, Mumbai
Sir,

Sub: Dolphin Postpaid to Prepaid conversion

Am the Dolphin postpaid customer (Economy Plan) for past 5 years.

With reference to above request I rang the Dolphin customer care, but he replied there is no such obligation to convert from post paid to prepaid. Sir, as I wanted to continue with thie same service provider in a prepaid form, I would like to know the procedure for the same (Post paid to Pre paid conversion).

Awaiting your valuable advice,

Thanking You,
Usman B. Pathan
[protected]

my no [protected]

dear sir,
subject( non attending complain )

sir,
my telephone no ig 28018960 show under sdo nazafgarh is out of service since 10th march 2009 i lodge the complain on 12th march 2009. compalin since no- 306. but very sorry to state that no any responde so for the lineman of this area mr raj kumar is also personaly informed but he is not paying heeds saying that totaly line of this area noisy but all the telephone & std(pco) of this area are ok but accept my phone .
therefor i request your kindly honour int the matter and take favourable action.

thankyou you,
your subscribes.

mr suresh kumau
63 daber enclave
rawta mor, st no -6
jaffer pur kalan
new delhi -73.
[protected].

dear sir,
subject( non attending complain )

sir,
my telephone no ig 28018960 show under sdo nazafgarh is out of service since 10th march 2009 i lodge the complain on 12th march 2009. compalin since no- 306. but very sorry to state that no any responde so for the lineman of this area mr raj kumar is also personaly informed but he is not paying heeds saying that totaly line of this area noisy but all the telephone & std(pco) of this area are ok but accept my phone .
therefor i request your kindly honour int the matter and take favourable action.

thankyou you,
your subscribes.

mr suresh kumau
63 daber enclave
rawta mor, st no -6
jaffer pur kalan
new delhi -73.
[protected].

My number is [protected]. I want incoming, Out going & sms details of Apr09 & May09 of my mobile number.Can you send me the same. or tell me where should I ask for the details.

I just got Mtnl broadband connection and after 3 days my internet is stopped working. When i called up customer care, they don't speak in the morning time. They pick's the call and after 3 or 4 seconds disconnect the line. They don't know how to speak to customer. They takes call like FORMALITY. Please do something othervise i have last option for consumer court. Please...!

I WANT PUK CODE DOLPHIN NO .[protected]

dear sir



i am mtnl dolphin mobile holder bearing no [protected], on 19.7.08 i requested for gsm facility at mtnl dolphin customer care i.e. [protected]. on 20.7.08 when i again enquire at help line at around 5.30 evening the postion no 42 informed me that gsm facility actitivated, immediately i enquired at my mobile, there was so such postion, i immediately told, he replied he told me hold the line for talking with his senior, after 5 min. he replied no senior is available my request has been sent, what funny service of mtnl help line. he replied he forwarded the request again.

waiting for your reply



with regards



sudeshna

dolphin — unwanted sms

despite of repeated complaints i m still receiving sms from[protected].there is no fed back from the dolphin executives plz guide me a way to deactivate this service . i m been charged daily re1/- per sms.my contact no is -[protected]

sir i would like to have dialer tone faciity in my MTNL- Vidyarthi Plan No. [protected], for which i contacted at 626 many times. Bt every time they say that my request will be confrmed through sms. till today no confirmation sms has been received.

kindly look into the matter and do the needful.

dear sir my puk code is blocked .my no.[protected]. sim no.[protected].i hava sony erricsion k530i please send me my puk code
thanks

mtnl dolphin — getting unwanted sms

Dear Sir,
I m getting some unnecesary videos of FTV ModelFrom 58888 .So I request to please disconnect this service sms immediatly
My Phone No.is [protected]

sir,
i want to know the procedure of converting postpaid connection to prepaid...

waiting for ur reply..

thank u...

sir my pin is bloked. my no. is [protected].i hv nokia 3110 c.
plz send my puk code.

wastage of time in reading unwanted SMS

My Mobile No. is [protected]. STD Calls of September have been added in the bill of October 2010 whereas these calls were also charged in the September bill.
Kindly rectify the bill.
thanks
Mahesh Chand Tyagi

Sudhakar Sahu
[protected]
11 Jun 2012

To
The Manager
MTNL, Mumbai

Sir,
With due respect I would like to submit the following complaints for your favourable action please. I am a mtnl dolphin 3G mobile holder bearing Sim No [protected]. On 05 Jun 2012, on receipt of sms from naukri.com for verification of my mobile number I had sent six sms to 5607055.However, atfer the sms was sucessfully to 5607055 Number I have received non delivery report from another Number i.e.5607055 to whom I had not not sent any sms. I had send sms again and agnain on 06 Jun 12 and also on 09 Jun 12 to the same number.But it was all invain. On 09 Jun 12 I had contacted with customer care of mtnl for the said purpose and do all the required action. Still sms to any seven digit number is not going from my mobile due to which I am not receiving any call from any employer to attend any interview. May I request you to help me in this regard please. Waiting to your reply anxiously. Thanking you.

Yours faithfully,
Sudhakar Sahu
Room No 201, Nanubai Apartment
Gympkhana Road, Sagarli Dombivli (East)t

Not getting 2mbps speed after 12AM as promised

Sir,
I have not been getting 2mbps speed after 12 AM as promised by your combo plans. Despite mailing you several times, there has been neither no response nor any correction from your side. Please do the needful at the earliest.

Broadband not working since 1 month and no attention given even after several follow ups.

My internet connection is not working properly since last 2 months and no attention is being given. My complaint number is 7781 and it is my 5th complaint number each time it is closed without getting resolved.

Dear Sir,
We have received the bill for Rs. 18455.00 against conection no. 26911226 and consumer no. [protected] for the period from 01.01.2009 to 31.01.2009. when we gone through the bill we came to know the other debit details charge desc. tri bank subscrbr Rs. 15924 for the same said period. which is unbeliveable because we are received the bills for last two years are between Rs 1500.00 to 2000.00.

kindly rectify the bill and send us. so that we can make the payment before due date.


Ashok Mehta
ashok.[protected]@gmail.com

Mtnl / 599 Unlimited Broadband — wrong billing

My unlimited broadband 599 connection on 22357525 started on 1st aprail 09. I requisted for unlimit broadband 599 on 28 march 09 My broadband bill comes on 9th june and it was Rs. 2090. How it possible when i am using unlimited...

My broadband connection no 25354905 which was started on 28th may 09. It was 599 Plan. My broadband bill came on 9th Aug. 09 and it was of Rs.1220. How it is possible when I am using unlimited plan. How I see my usage? I also called on 1504 they told me that the present bill is Rs. 605/- instead of Rs. 1220/-. In this regard it is requested that kindly send me the corrected bill so as to submit the same on time.




Thanking you

B K Chauhan
C-45A, Rama Park, Uttam Nagar, New Delhi- 110059.
[protected]

ACOUNT OFFICER[TR] I HAVE RECIVED MY TELEPHONE NO 27714883 BROAD BAND USAGE CHARGES BILL AMOUNTING TO RS.2888.15 FOR PERIOD OF14/11/2009 TO30/11/2009 EVEN THOUG FREQUENT FAILURE OF INTERNET CONNECTION FOR SAME PERIOD NECESSARY COMPLAINT HAS BEEN LODGED PL CORRECT THE BILL

MTNL/Broadband — Wrong Billing

Hi Sir

I am using Broadband services of MTNL. I have opted for 999 plan however I got a bill of 1899 plan. I complained in Chanakyapuri office
2 weeks back. But nobody is taking care of it. Every time they say that they will look into the problem.
Also they charged 1000 extra for installation which was as per scheme free as I had booked the broadband on 31st March.

I also did confirmed from Sanchar Haat and Account officer. They also say that you are wrongly billed. But person at Chankyapuri office (Mr Prempal )
keeps on saying that bill is correct and will look into the matter.

Please look into the matter asap.

Thanks and Regards
Nitin Solanki
[protected]

MTNL Servicces — Frequent disconnections and poor internet

i have been using mtnl for around 20 years..but the line is dead most of time.So most of time i m filing compliants to get it working once its working the internet is never working properly.Instead of numerous complaints the mtnl people dont care to get it rite and send some person.Kindly provide me the way out from the same or disconnection is the only choice left with me.

MTNL AKSH IPTV — Poor customer service

I activated MTNL's IPTV services provided by Aksh optifibre on 7/3/2009, the guy who came to install it was very rude and did not even care to explain how to use. Many services like Music on Deman, FM, A Tube, Chat, etc are not functional. I was told that Zee channels would be activated by 15/3/2009, but that was not to be. The connection is so bad that every 15 min, it gets lost and I have to start again. To add to my woes, the remote became disfunctional in some days! Inspite, of repeated complaints, the engineer was not sent to my house. Finally, I decided to de-activate the services on 1/4/2009. There is red tape there again. I advise others not to go for MTNL's IPTV services as they have the worst customer care service, though the prices are competitive, it is of no use as you cannot view TV most of the times. MTNL & AKSH need to get their act together soon !

Boss if it is true let me know. I just gave a cheque and i dont want any trouble.

Rajendra Doshi-goregaon (w)-Mumbai-400 062.[protected]
customer service is hopless service. since 3pm today I am trying but they dont lift the phone and they are not giving propre reply to customer.
when we call to customer service call centre they will not reply properly and not providing any complain no.

my broadband 25334958 not working since last 2-3 months

MTNL employee's in mira road doesn't know what is customer service or how to talk to customers.

the call excutiv are having very good attitude whill taking with end user and they don't know how to talk to customers.specially Girls
after talking with them problem never resolved. and still they are unable to slove my problem...
If the mtnl is read this msg, then called on my no.[protected]

I have pay my Telephone Bill No: 24604378, vide CA NO: [protected], paid bill No: [protected], dt. on[protected]. The said amount e.i. 1949/- which I pay was debited from my bank account on 30.07.2008, but still I have not avil the ficilities of out going facilities. Kindly take a suitable action regarding the same

Thanks Bhagwan Singh.

Dear Sir/Madam,

This is to inform you that i have a Mtnl connection at the name of my firm House of Crochets the ID is [protected] and telephone no.is 28343273. I have no receiving any type of bill from your side for payment.I have to pay the bill after withdrewl the bill from your MTNL office. this cause i have to face many problems.
So you are requested to send the bill to our office Plot no.216
Near Saini Vihar, village mundka, delhi-110041 . for the month of October 2008 so that i can pay the bill as soon as possible.

Thanks & Regd.
for House of crochets

(Nitin Kumar Gola)
Cont.[protected]

Dear Sir,

Nowdays i am not getting my telephone bill (Tel.No.[protected], please arrange to send me the e-bill to my id for making payment.

Best Regards,

Biju.K.M.

I HAVE PAY MY TELEPHONE BILL IN ADVANCE FOR RS.2, 000/- WITH V.D. FACILITIES ON 09/02/2009, CHQ.NO.279651, THANE DIST.CENT.CO.OP.BANK LTD. DEMAND NOTE NO.236838 DATED ON 09/02/2009 OUR PHONE NO.25826609, CC NO.[protected].IN ADVANCE PAYMENT.
BUT STILL THIS AMOUNT IS NOT CR. TO OUR ACCOUNT(MTNL OUR TELPNONE NO.[protected]
KINDLY TAKE A SUITABLE ACTION REGARDING THE SAME.

Kindly inform that i paid my march2009 bill or not

I have not received the telephone bill for the new installation of telephone 23708077. Moreover we need to change the plan to One India Plan.
AK Verma
Dy. Director

Hello !

This is sachin Dandale with mobile no [protected], I had made online bill payment to MTNL for my
mobile bill payment through IBPS website on 2nd June 09 . But my credit card has been charged twice with the same amount. I talked to MTNL customer care on 29th June to Mr Aniket (call center exe. ) who told me that MTNL has recieved amount Rs 1356 twice and remaining amount will be balance in my account and my total balance was in negative around rs 800, but now I got bill from MTNL saying they have received Rs 1356 only once. thus MTNL is refusing payment of Rs 1356 second time.
Thus due to problem in internet I have paid Rs 1356 twice to MTNL mumbai using " http://ibps.mtnl.net.in/" website from Mumbai India Malad IP address : 172.20.41.240.166 on 2nd June 2009 . taround 6.05 pm and 6.12 pm and transaction id number are given below for two payment of Rs 1356 ;

1) 14 digit transaction number for both the payment no - [protected]
and contuned refrence number for the first transaction of Rs 1356 - is[protected]
around 6.05 pm on 2nd June 2009 and the approval number was 035841
Totat transaction reference no for above transaction on citibank card statement is [protected][protected]

1) 14 digit transaction number for both the payment no - [protected]
and contuned refrence number for the second transaction of Rs 1356 - is[protected]
around 6.12 pm on 2nd June 2009 and the approval number was 012877
Totat transaction reference no for above transaction on citibank card statement is [protected][protected]

I hold Citi Bank 's Indian oil master gold card . with initial and ending numbers
5546XXXXXXXX5016.

Once again briefing about the complaint that MNTNL earlier confirmed that they have received above both pay, kent on 29th June but now
they are refusing it and saying they have received only one paymen of Rs 1356, however my credit card bank confirmed that they have paid
twice Rs 1356 to MTNL and given above transaction number.
I dont know how come mtnl earlier confirmed payment of Rs 1356 twice and told me that my balance is in negative now and now they are refusing it.
I have already sent mail to your dolphin helpdesk 10 days before but till date there is no response from your side. I am just disappointed and disgusted by the way you people treat your customer .
Please investigate and help on above issue.
Thanks
Sachin

Dear/Sir/Madam
The mobile bill of month June & July can not recieved by post or nor on internet.So how could I pay the bills before the due date.therefore please provide us the above months bills before the due date by post or by internet.
Thankyou
Joesph AM
mobile No.[protected]

Dear Sir / Madam,

I am having landline phone consumer no [protected]. I have been paying my bill by cash at counter.As it is said by MTNL at their variious ads to pay by credit card/ atm/ net banking etc etc I thought to try once throught my SBI Credit Card. I have learnt by wasting 1 hour twice that the so called service either does not exist or is kept idle by some miscreants in the MTNL network to benefit certain forces. The credit card payment mode takes you to ICICI page as if banks like SBI do not find value with MTNL.

Luckily I have not incurred any loss due to this ill designed payment by credit card site of MTNL but it does make me to understand why private service providers like Reliance, TATA, Airtell etc are growing as the MTNL is inadvertantly helping them to grow due to their inefficient service.

The MTNL does want us to pay on time and this time I prefered online payment but with MTNL useless online bill payment service its beyond imagination. No wonder MTNLs private competitors take advantage of thier incompetent service.

Having spoken volumes by me and similar posts, I doubt if all these will be able to find any attention from MTNL officers.

Disappointed and Disgusted

MADHU SUDAN GUPTA

give the details of Bill.phone no 27604798

I am not chking my mobile bill for internet .my mobile no : [protected]

Dear Sir / Madam

The mobile bill of month June & July can not recieved by post or nor on internet.So how could I pay the bills before the due date.therefore please provide us the above months bills before the due date by post or by internet.
Thankyou
Yogesh Bhanushali

mobile No.[protected]

I have not received my mtnl bill[protected] in the month of November 2010.
Please arrange this bill at the earliest on my email address :
[protected]@gmail.com and [protected]@rediffmail.com

i want duplicate bill for land line no. 22872132 & 22850129

i want a duplicate bill for my landline number 2614649

i want duplicate november 2010 landline bill phone no 25038521 delhi . i have not received original. mukesh agarwal

sir, i have not recd my original landline bill phone no 25038521 for the month of nov 2010 wef 1-11-10 to 30-11-10.kindly send duplicate bill to my address.this is to show in my office for my official purpose.regards mukesh agarwal.

give details of bill no 26206528

I have not received my mtnl bill[protected] in the month of APRIL, MAY JUNE 11. [ C.A. No.. [protected] ]

Please arrange DUPLICATE bill at the earliest on my email address :
[protected]@rediffmail.com or [protected]@gmail.com

Thanks,
Regards,
Ajit A Patole

Dear Sir,

Nowdays i am not getting my Dolphin Mobile bill (Tel.No.[protected] & another Mobile No.[protected]), please arrange to send me the e-bill to my id for making payment. My e.mail address ([protected]@yahoo.co.in)

Best Regards,

i want bill copy month of april 2012 telephone nos 23314338, 23326799 & 24314547 pl. urgent

bharat industrial works

Dear Sir

MTNL have stopped sending hard copies of Dolphin bills & in there Sanchar haat babu sitting on the computer always says there system is not working. This is great harassment to public/ In fact most of the time they give handwritten slips after scribbling the bill details etc, for making payments. This very difficult to keep record of small hand written slips. The staff is very arrogant & not prepare to listen to customers. In the absence of hard copy of bill, it is not possible to pay even via Easy bill also. I think MTNL has become bankrupt and they can;t afford the cosyt of bill even. Today I have gone to Dwarka, New Delhi ro pay my bill, the babu on the seat could not provide me the hand written slip/ duplicate bill, i came back empty handed.
Please provide me the hard copy or e-bill of my Dolphin mob. [protected].

Manjit Singh Marwaha [protected]

deactivate - M.T.N.L.

Hi, I have lost my cell phone today .Please deactivate/block my SIM card temporarily so i can use it in future . My number is [protected]. Thanks, Krutika

broadband usages details on mtnldelhi.in site not coming.Previously coming on mtnldelhi.in site .billing details not matching with your site 202.159.215.149. your 202.159.215.149 site is not working properly.

I am not able to check my broadband usage for the last 2 months inspite many complaints to mtnl.

I am not able to check my broadband usage.Broadband usages details on mtnl site is not coming.

MTNL Delhi Broadband — about Shiffting Connection

Hi,

I am Devendra Kumar a user of MTNL broadband service with Tel. No 22236125. I had given a application to shift my connection to new address for a week. But Mtnl not done anything till now.
I went to sanchar haat ( I.P Ext ) near my residence but no one given me any positive response.
i also call many time on 1500 but they say go to sanchar haat to solve the problem.
I am a office going person, i can't go to sanchar haat again and again.
Company will calculate this time period in my tel. bill, but i am not using the internet in this period.

What will I do .Please suggest me what should i do.

My dataOne was commissioned yesterday. I have an email account on vsnl.com I use Outlook and windows mail to handle mail. When I reconfigured the Outlook properties yesterday, I could read my incoming mail, but am not able to send mail. What do I do? The error message is: Service not available error: 0x800ccc0f. Please help.

Thanks & Regards

My MTNL delhi no. is 25352682. one an half month back i have taken this connection with broadband facility. Now yet no body has come from your department even to install modem. And now even my telephone dead. I have already call to 1550 for broadband but no response yet. pls do somthing as soon as possible. Give me a response as soon as possible.

Abhay kumar
[protected]
L-ext 117 mohan garden, uttam nagar, new delhi-110059

My internt no 22245703 is dead since 4 months . all my dues are clear up to date please look into the matter

MTNL - Broadband — Dead Broadband

MY MTNL DELHI NUMBER IS 22565225.I HAVE BROADBAND FACILTY ON IT. BROADBAND IS NOT WORKING FROM 10-15 DAYS. I HAVE SUBMIT SO MANY COMPLAINTS TO 1504, 198 & ON MTNL WEBSITE MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE 09/04/2009. PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION. IF YOU WANT TO CALL ME THEN PLESE CALL ME ON MY MOBILE MENTIONED BELOW.
THANKS
SACHIN KUMAR
[protected]

I am user of braodbend MTNL tel no 22385943 is not working properly from last 4 months after repetitive complaints there is no benefit. I decided to withdraw this service.

Dear Sir/Madam

I am mtnl broadband customer this my phone no[protected], internet not working
please cheque

Sir, i m using ur broadband connection since last 8 months, and normally i m not satisfied with us 1504 services, whenever u call either they will not attend or tell u hold the line and go for a sweet dream.According to u a subscriber is a idle person and wait for ur answer till 5 or 10 min.
I m currently facing a problem of disconnect and slow speed problem, i have complaint so many times but still no action taken by ur side even i personally met with SDO, as well as GM of north area, 3 or 4 times, but every time they told u that ur problem will be solve today or tomorrow, but no one came for attend ur problem. Pls take any action against my complaints as soon as possible.

Sir, i m using ur broadband connection since last 8 months, and normally i m not satisfied with us 1504 services, whenever u call either they will not attend or tell u hold the line and go for a sweet dream.According to u a subscriber is a idle person and wait for ur answer till 5 or 10 min.
I m currently facing a problem of disconnect and slow speed problem, i have complaint so many times but still no action taken by ur side even i personally met with SDO, as well as GM of north area, 3 or 4 times, but every time they told u that ur problem will be solve today or tomorrow, but no one came for attend ur problem. Pls take any action against my complaints as soon as possible.

MY MTNL number is 27018477

[protected], AS PER NTPC PLAN I AM PAYING AMOUNT YEARLY FOR BROADBAND CONNECTION BUT HARDLY GETTING ANY SERVICE, MOSTLY LINE REMAIN DISCONNECTED(.)MTNL ENGINEERS (I) SHRI S.K.GUPTA, [protected], 22742802 AND SHRI MISHRA[protected] ARE NOT APPROACHABLE(.) IN APRIL, 2009 IT WAS DEAD FOR 23 DAYS AND IN MAY, 2009 IS IS DEAD FROM LAST FIVE DAYS(.) THERE IS NO EFFECT OF COMPLAINT MADE AT 1504(.) WILL ANY BODY HEAR IN MTNL(.[protected] IS NOT APPROACHABLE AGAIN(.) BHOJWANI, [protected]

My internet not woking for last about 1 month.Complaints nos 41601432 dt 29.04.2009 and again 4160041 on 30.04.09 with numerous reminders made no affect.E.mail sent to AGM but was returned back.Telephone calls to the officers are responded with the reply that officers are not available.Calls to area supervisor are respoded with the assurance that technician will be deputed to look out.This is the state of affair in capital.

Dear Sir/Madam,

I got a new MTNL phone and internet connection on 5th june'09 i.e. friday. But after installation internet worked only for 10 minutes and then stopped working altogether. It has not worked after that even for a single minute. I have also filed many complaints but I've not recieved any response from you. I'm really disappointed for this delay in your service. Please consider this complaint and try to get my internet working a soon as possible.
My telephone number is 28334643.
My address is WZ-1A/1, Santgarh, Tilak Nagar, New Delhi-110018

Regards
Vikas Malhotra

My delhi telephone NO. [protected] internate is not working since last 2 months and have made many complains on 1504 and sh Malik Ji on [protected] butn ill date have not received any positive response. You are requested to please change my modem and connect my internate properly
Krishan Kumar Tyagi
House NO.32 Partap Enclave Mohan Garden Uttam Nagar New Delhi 110059 Phone [protected]

I agree that MTNL Broadband is not only working badly but at tha same time they do not have any regard or value for their customers.
Mt own Brodbad connection is non functional from last 2 and half months but no one is bothered to get it corrected, I tried 1504, local area incharge, North incharge. GM Brodband but all in vain.
What to do with this govt. body???

I have requested to get Mtnl Broadband on 14 June 2009, and I promised to get it install by 21st ...but its not installed yet ... i have call 1500 so many times..but this bloddy call center people make excuse some says call 1504. 197, some says we dont know go to mtnl office... so i requested you all people never go for mtnl broadband...You knew one fact I visited UK THIS YEAR and in UK BT is at No 1 service provider and its govt based...but here is actually vise versa..it worst...
Thanks
Gagan

I have requested to get Mtnl Broadband on 14 June 2009, and I promised to get it install by 21st ...but its not installed yet ... i have call 1500 so many times..but this bloddy call center people make excuse some says call 1504. 197, some says we dont know go to mtnl office... so i requested you all people never go for mtnl broadband...You knew one fact I visited UK THIS YEAR and in UK BT is at No 1 service provider and its govt based...but here is actually vise versa..it worst...
Thanks
Gagan

Sir/Madam
i m using ur broadband connection since last 1 months, and normally i m not satisfied with us 1504 services, whenever u call either they will not attend or tell u hold the line and go for a sweet dream.According to u a subscriber is a idle person and wait for ur answer till 5 or 10 min.

my telephone no is 25052145. I have made manycomplains but no responded yet.
Plz Sir/Madam do something as soon as possible.

Birsingh

DDA FLAT, 283, PHASE-1, P.K.T-13
DWARKA, NEAR MANGLAPURI, N.D-45

MY MTNL DELHI NUMBER IS 27054328.I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING PROPERLY FROM 4-5 MONTHS.I HAVE SUBMIT SO MANY COMPLAINTS TO 1504 & area manager number 27922900. I had received so many calls from your side, BUT NO ACTION HAS BEEN TAKEN TILL DATE 29 JUNE 2009.PLESE DO THE NEEDFUL & TAKE SOME SPEEDY ACTION.IF YOU WANT TO CALL ME THEN PLESE CALL ME ON MY MOBILE MENTIONED BELOW.
THANKS
VISHAL KALRA
[protected]

LIG DDA FLAT NO. 17-A,
MOTIA KHAN, PAHAR GUNJ,
NEW DELHI – 110 055
Dear Sirs,

I would like to convey my displeasure about the bad(est) service being provided by MTNL for Broadband in combo offer with telephone no. 23540892.

I would like to explain that since about one week back I have been requesting MTNL to rectify the fault of my BROAD BAND, but all in vain.

Since last week, I had been talking at 1504 for rectification which resulted in none.

Today, Finally I had called at 23628080, 23620000,[protected], 23521415, [protected], 20021331, 23234040/4141 but there is no result. DE said I have given your complaint to Sharma Ji, Sharma Ji said I have not received any complaint that’s it.

KINDLY DO SOMETHING.

Yours sincerely,

NAVEEN ARORA

One of the worst services.
I am using MTNL's broadband service since last 4.5 years. But since last 6 months my internet connection works slower than a dialup connection, doesnt works at all, have got the complaint registerede atleast 10 times on 1504, every time a new complaint number is given, but no actions are taken. Got the phone number of the persona responsible for my area, the person visited my place, wasnt aware much about internet troubleshooting except for pinging, if it pings their modem, the connection is working fine, what .
Have called him countless times to tell my problem, requested him to try changing the modem, he says the line could be faulty, sum1 will come to check, but no 1 comes. This is the last month that I am gonna wait for MTNL to do something.

Ph number[protected]

-Ankur

BROADBAND DEAD
MY MTNL DELHI NUMBER IS 22962520.I HAVE BROADBAND FACILTY ON IT.BROADBAND IS NOT WORKING
PROPERLY FROM 4-5 MONTHS.I HAVE SUBMIT SO MANY COMPLAINTS TO 1500, 197, 198 & OTHER IVRS
OF MTNL DELHI, BUT NO ACTION HAS BEEN TAKEN TILL DATE 12 JULY 2008.PLESE DO THE NEEDFUL &
TAKE SOME SPEEDY ACTION.IF YOU WANT TO CALL ME THEN PLESE CALL ME ON MY MOBILE MENTIONED BELOW.
THANKS
jitender
[protected]

I have been fade up requesting MTNL customer care to replace my current modem which was replaced for my first modem of Sterlite SAM300 AX. It is too slow and could not give me more than one connection at a time. I have three systems and they require connection consistently but I am not enjoying event one. I don’t understand what the policy of customer care MTNL has. Event calling and requesting again and again nothing happens. They just receive these calls and promise to see the problem today or tomorrow but nothing happens.

Every month I make payment on time for my connection and the modem I have but instead of profit I have lost so much due to this modem and the speed it provides. Even I can’t upload a file to my server due to speed and breaking connection. I have broken so many promises made to my clients just due to the service I am getting from MTNL.

I believe after writing here I will get some response of it.

Thanks,
Vikash kumar
MTNL no. 29841538
Mob. no. [protected]

I have an Broadband connection by My father Mr. Sunder Lal Ranakoti's name on 24648446 number,
from July 3 its being disconnecting 1000 times a day. Its basically not pinging the DNS and dsl light is keeps on blinking and there is noice on phone too.
I have complaint more then 25 times but no one care to come and see the issue for me.
Every day I logged a complaint and after that also its not working.
Phone noice complaint is still due from july 3.
NO ONE TAKES CARE. LAST YEAR I HAD SOME PROBLEM FOR MORE THEN 1 MONTH.
I HAVE TO GO TO MTNL OFFICE MORE THEN 1000 TIMES THEN ITS RESOLVED.
THIS TIME THE SITUATION IS SAME.
AND THEY DONT WORK AND WE HAVE TO PAY THE BILL AND SUFFER AS WELL...
PLEASE HELP IF YOU CAN DO ANYTHING...

mtnl broadband complaint — Broadband Dead

I have a DELHI broadband connection on Tel no 24359500, . I have been complaining for the last 4 Months that my broadband connection is not working but i do'nt see any sucess in getting it fixed.

Sometimes the ADSL light keeps blinking at time its constant but the internet does'nt work. No action is taken on repeted calls to Broadband Area manager, Jor Bagh & GM braodband. . The only action taken by the MTNL staff is to change the status of the compliant ticket to fixed (every 3 days) even when no one has visited my home to check if it is still not working.

Kindly fix this ASAP.

i m facing problum in my net telephone no is 22304408 i complaint at 1504 many times but, not saticfactry answer, and i[censored] can cheak, pls cheak that in last two year how many time i login my computor and use net .always down

My Office telephone no is 24622747. Since we are closing our delhi office so, we want to with draw our connection with the immediate effect.

Hope it will be done in next 10 days.

Plz confirm by mail only. We are closing our office in next 15 days.

Regards
Ashish Gupta
Asst Manager Marketing
M-techinnovation Ltd

One of the worst services.
I am using MTNL's broadband service since last 2 years. But since last 6 months my internet connection works slower than a dialup connection, doesnt works at all, have got the complaint registerede atleast 10 times on 1504, every time a new complaint number is given, but no actions are taken. Got the phone number of the persona responsible for my area, the person visited my place, wasnt aware much about internet troubleshooting except for pinging, if it pings their modem, the connection is working fine, what .
Have called him countless times to tell my problem, requested him to try changing the modem, he says the line could be faulty, sum1 will come to check, but no 1 comes. This is the last month that I am gonna wait for MTNL to do something

i have got a mtnl broadband connection in my name, i booked a unlimited plan in my name and these guys have given me a limited plan, and send me a bill of Rs. 46, 210, in mtnl unlimited plan is for 1299, and when i contacted these guys not getting any resolution frm them.

its really pathetic, should i go to my office, r to mtnl on a daily basis to get it shorted.

hello sir/madam,
i am mtnl broadband user. my mtnl no. is[protected]Tilak Nagar) . sir my paln of mtnl is tri - unliminted of 599 ..my net speed is too slow from 2 months..it doesnt work properly all time and the speed is too slow it takes about 1 min to open a site., but according to my connection my speed is 256 kbps, , which is not delivered to me, , , i complaint so many time but no one helping me ..sir pls take neccessary and fast action to solve my problem...

I have Broadband connection No.23642617.
from november its has being disconnecting . Its basically not pinging the DNS and dsl light estable but connection failure.
I have complainted but no one care to come and see the issue of connection.
Every day I logged a complaint and but its not working.
noice this complaint and reslove it.

my internet broadband no working from Mar 19, 2010 . i have registered a complaints no. 1001, please help.

cheap connection ...
worst connection
i m giving advice to all mtnl user please take off this connection

I have a MTNL delhi tri band unlimited plan of Rs.599.00. My no is[protected].It is connected but download speed is too bad, i.e-average from torentZ - Up speed -4.5kb/s and Dn speed - 3.2kb/s maximum time . I complained on 197-not responded, 198-not responded, 1500-talking useless, 1504-is a call centreand they have no any tech.team to guide.In the local ofice they convinced me baseless procedure .I think it is a fake plan of MTNL even they doubled this plan to 526 from 256.This is very worst connection, please beware of it.

My no is 22485065, tri band unlimited @ 599, Delhi. My net speed is very poor, wt.for a long time to open a site.Who at all can help in this regard. There is no use of complain in MTNL.All are playing football, no way to find out any solution.

My Phone Number is 23523055 and my broadband and Telephone both are not working .I had launch so many complaint on 1504 and 198 about both every time i called on 1504 they said you need to contact Area Manager .They provided me the number for Area Manager but they are not picking up phone .

I am so frustrated and not happy with the services from MTNL because it sucks.

Rajeev Saini

MTNL number 23523055
Mobile number [protected]

Hi sir,

My Phone number is 23523055 and i have broadband also .I have launched so many complaints for both because both of them is not working from last couple of weeks .

Every time I called 1504 and 198 number they said that your broadband will be fixed in 24 ours but still no result .

It has been more than three weeks since my telephone is not working .I have given them so many call and send them email but still no response.

Please help me .

Rajeev Saini
Land line number 23523055
mobile number [protected].

Hi,
I am a MTNL Broad band user. For the past two months I am facing problem and the irony is that none of the MTNL portals where a user is expected to complaint is working. This is a very smart technical move of MTNL to reduce the number of complaints. Can someone look into this?
Sanjay Kumar Sinha
MTNL No: 29535190
Mob no. [protected]

Since 08/09/2010 my telephone Number 23744603 with broadband is not working. Due to non working of telephone and broadband I am upset. Nowdays boradband is the necessity of school and college going students. They have to search there needed themes by internet. I have done so many complaints to MTNL officials but in wain. On dated[protected] I have complained in written to Divisional Engineer, MTNL Janpath, Jeevan Tara Builiding. Divisional Engineer assured me to restore the telephone services from tommorrow i.e.[protected]. But they have not restored the telephone services yet now. Kindly attend my complaint and do the needful. I shall be very very thankful to you.

Rajkumar
7/1B, Sector 2
DIZ Area, Gole market,
New Delhi -110001

i have alsio this problem my name is sourab goel i have a broadband of mtnl no is 22946010 i have so many complaint on 1504, 1500, 198 but my problem is not solve then i think that the mtnl is working not properly our work and i want to disconnect my mtnl phone

rajeev malhotra — telephone dead for last 2 months

I IS STATED WITH PROFUND GRIEF THAT MY LANDINE NO[protected] IS DEAD FOR LAST 45 DAYS INSPITE OF REPETATIVE CCCCOMPLAINTS LOGGED.PL HELP US OUT EMAIL ID IS mallu.[protected]@rediff.com,mob no[protected]

[protected] telephone line has been dead since last two months ... kindly restore the line ASAP

My telephone number 26304340 is dead since after installation of new connection, now internet is down. Complained manually at chatarpur MTNL also on website. Nothing happening so far.

MTNL Broadband — not able to open banking website

I AM USING THE MTNL BROADBAND SERVICE SINCE LAST 5 DAYS I AM NOT ABLE TO USE ANY OF THE WEBSITE OF BANK SUCH AS ICICIBANK, ABN AMRO BANK SO PLS REVERT ME AS SOON AS POSSIBLE

Dear Sir,
We have received the bill for Rs. 18455.00 against conection no. 26911226 and consumer no. [protected] for the period from 01.01.2009 to 31.01.2009. when we gone through the bill we came to know the other debit details charge desc. tri bank subscrbr Rs. 15924 for the same said period. which is unbeliveable because we are received the bills for last two years are between Rs 1500.00 to 2000.00.

kindly rectify the bill and send us. so that we can make the payment before due date.


Ashok Mehta
ashok.[protected]@gmail.com

Dear Sir,
We have received the bill for Rs. 18455.00 against conection no. 26911226 and consumer no. [protected] for the period from 01.01.2009 to 31.01.2009. when we gone through the bill we came to know the other debit details charge desc. tri bank subscrbr Rs. 15924 for the same said period. which is unbeliveable because we are received the bills for last two years are between Rs 1500.00 to 2000.00.

kindly rectify the bill and send us. so that we can make the payment before due date.


Ashok Mehta
ashok.[protected]@gmail.com

Dear Sir,
We have received the bill for Rs. 18455.00 against conection no. 26911226 and consumer no. [protected] for the period from 01.01.2009 to 31.01.2009. when we gone through the bill we came to know the other debit details charge desc. tri bank subscrbr Rs. 15924 for the same said period. which is unbeliveable because we are received the bills for last two years are between Rs 1500.00 to 2000.00.

kindly rectify the bill and send us. so that we can make the payment before due date.


Ashok Mehta
ashok.[protected]@gmail.com

net on my phone no. 25286720 is not working since last 3 days and complaints lodged are going in vain/ unreplied, unable to understand whom to talk.

i hav just got new connection(new phone+ trib net) on 22nd march .i had applied for TriB UL data-256 plan.but to my shock i got two mtnl bills on 2/4/2009 in just 10 days o[censored]sage.

We have received the bill for Rs. 8448.00 and Rs.506 against conection no. 26641692 and consumer no. [protected] for the period from 22.03.2009 to 31.04.2009. when we gone through the bill we came to know that the bill is made under the plan *TriB 250 Combo.i hav applied for TriB UL data-256 plan, at the time of filling my form.
now they(MTNL) said your plan has been changed to TriB UL data-256.from now on.what does it mean?
please look into the matter.

net on my phone no. 26343794 is not working for past 8 days and complain lodge are going in vain.

very bad service of mtnl - garuda cdma Internet connection



it shows a max speed of 230.4kbps but has never gone above 10-20kbps(even some time it is found only 0 bps).
its singals are also bad some time it shows only one signal some time two or some time zero.
I'am repenting after getting this garudas cdma connection what can I do now suggest me.

i have bookes 4 flights with Garuda on GA715 leaving Sydney on the 25JULY 2009.I Booked with
Benchmark travel at Travelscene Kogarah.I booked in the afternoon of the 24 februaryand one of the bookings was spelt wrong which was my fault.i informed the travel agent the next morning and when she rang Garuda was told i have to pay $155.00 dollars the change the namefrom Cathleen to Kathleen.

i felt i had to change to the correct name as i didn't want any bureacratic problems in Indonesia or leaving
Australia.

i feel it is very unfair that Garuda is charging so much for one letter change

Very unhappy customer

my garuda cdma fw is not working properly is internet service is vary bad evry tme i open any side is disconnect and show cannot find server plz se this problem and solve it. thanks

mtnl garuda internet service is veryyyyyyyyyyyyyyyy it bad shows speed 230.4kbps but has never one gone above 10-12kbps, every some time 0 kbps
plz koi mat lena garuda ko internet plzzzzzzzzzzzzzzz

it is ture

It is 100% True, MTNL's Garud internet speed is extremely slow, it frequent disconnects and sometimes it does not work at all, even it is not working from last three days and when we contact customer care, it is either busy and do not respond or simply the server is down noboday is here, so it will take time.I would say that is is the worst service provier in INDIA.

What Can I say, After having all experience with Garuda's Internet, I would seriously say that it should be named as UGC, means Unexpected Garuda's Cut. I think they should be given a (B.Sc) Bad Service Certificate. Whenever U start working on Garuda's internet, u shall always be in fear of disconnecting any time or server down. Plz give the best service for internet to avoid criticisms.

MTNL — non connectivity of broadband connection

dear sir,

refer to my earlier complaint dated 24/5/2008, 26/5/2008 and 7/6/2008 the positon of my telephone no 23360042 with broadband connection is steel as before. on 7/06/08 one mtnl man contacted with me and guided me over telephone to reinstall the broadband connection, at that very particular time it was connected but after 20 min. it became same as before. on the very that day at evening i contacted with 1504 mtnl help the postion no. 240 given me a complaint no, 41000069 and told me that the modem will be replaced on monday and i am waiting for monday. not only this from today morning(8/6/08) the telephone became dead, what a funny service of mtnl. i shall be glad if the complaint forward to minister of telecom to get justice from him

with regards

SUDESHNA BISWAS

MTNL — telephone no22374356

my telephone no .22374356 is out of order since yesterday.please get it corrected soon as I am a practising Doctor

AVC — CA number

Hi, i recently had whitewash in my house and lost the file which had all my telephone and water bills. I need my Consumer Account no. for my MTNL phone, my no. is 29817705.
Thanks.

MTNL — Not installing broadband at home

I had applied for one landline connection alongwith Mtnl broadband connection on 23 of May 2008, Mtnl had installed the landline connection after two days i.e on 26 of May. But till now they have not installed the Broadband connection at my home, i have contacted Mtnl number of times but still not getting any response from Mtnl.

Please help me out.

Thanks

Sunil Kumar Rana
[protected]

i m suffering frm downloading and browsing speed i have 749nu plan but my downloading speed is approx 20kb/s pls solve my prob and give me a sufficient speed pls...

Sir,
From few days my mtnl net is not working properly, i have registerd complaint no. of many times but no action have been taken yet. My business is totally dependent on the computer & yai mail, so i am in much trouble. Please take that in to consideration and take some quick action.

COMPLAINT NUMBER- 4160070 dt 11/07/2008

TELPHNE NO.[protected]
RESEDENTIAL ADRESS- AC-143, Shalimar bagh, New delhi

regards

R.K.Gupta

I have applied for internet connection at Badli MTNL Sanchar Hat on 16th April, 2008. But till date, the facility was not provided to me.
please settle the case or get the security amount refunded without further delay..

hello...
i need to change my plan of broadband...
for that i need CA number...
my telephone number is[protected]...
please mail me immediately...
i dont have any bill or registration documents...

MTNL — broadband internet not working

my phone no 26983507 is conected with broadband facility from mtnl delhi, but my internet connection is not working properly, i have been trying to complaint for morethen 6 months now, but no one is to listen, if i call 1504 toll free no.it only transfer to some other no, it rings for 2 minutes and hang.i sent email 2 months back, still no response, the line man ask for mony (bribe), other net connections in the area are working fine.

sir,
I hve the MTNL landline connection which is just incoming service. so we usually buy a phone card to make a call. but the card that was brought this time while scratching the card for the secret number last 3 numbers got rubbed.
I have tried in all the possible means to get the right number but i could'nt get it.
plz tell me the right means to get this number either through net or through call centres services.
Kindly help me out of this problem.

yours sincerly,
priya

I am having mtnl braodband service from 3 yr. my usually minimum speed of net was roundly 200 or 250 kbps, but from 1 month past its has come down to 20 to 25 kbps from which im surffing a lot. My friend is using the same connection as he getting 250kbps. As i want you to take immediate action as im taking heavy losses. My complaint number is 5810. I have complaint it many times pls dont force me to take a higher step.

Regarding info. :-
Current paln - TriB_unlimited_256kbps
Tel. no.[protected]

MTNL — less speed of internet connection -200kbps

it is mentioned that for all type of plans 2mbps speed is given, , but i'm getting a speed of 200kbps. My complaint no. is 4858

MTNL — Free Installation still charged

Promotional offer for Wi-Fi Modem deposit charges.

I am MTNL broadband customer from more than a year. Last month in October I've read the below menioned offer from MTNL for Wi-Fi modem that supposed to be installed without installation charges as I'm an existing customer of MTNL. But still when I received Novemner bill, they have cherged me Rs.300 as installation charges.

The Offers is

(i) The existing Broadband subscriber can change over to Wi-Fi without any extra charges but service charges of Rs. 75/- for Wi-Fi modem will be charged instead of Rs. 50/- per month.
(ii) For new booking, Rs. 300/- (Non-refundable) will be charged for Wi-Fi instead of Rs. 800/- being charged now.
(iii) The offer is valid for both Type-II and Type-IV Wi-Fi modems.
This offer is valid from[protected] to[protected].

MTNL — Internet not working more then 6 month

Dear Sir/Madam
I Brijlal Yadav tel.no.[protected] have complaint to MTNL for so many time that internet is not working properly for more then 6 to 8 month i have call so many time also but no action has been taken yet i had talk with Bhandup (w) head Mr. Sharma but he says that it will solve but not any single step has been taken and even though i am paying my bill on before due date .
So please help me and solve my problem as soon as possible.

Bhandup(W), Mumbai- 400078

Take an action fast!!

i need to change my boadband plan
for tha i need my CA number
my telephon number is[protected]
please mail me immeditely
i dont have any bill or registration document...

Hi, i recently had whitewash in my house and have misplaced the file which had all my telephone and water bills. Pls mail me my Consumer Account number as soon as possible.
Thanks.
my tel. no. is[protected]

MTNL — regarding internet speed

i have been using triband service since 3 months. first 2 months since i installed this broadband were pretty good but since 3rd month has started speed has remarkebly declined plz help!!!

MTNL — Faulty Phone line

Complaint lodged at 198 of MTNL on 19 Jan 2009 vide complaint number 1362, however not rectified even after 48 Hours

my Telephone Number and C.A. No. does not match tel No. 26424335

MTNL — Non activation of Broadband

I applied for One India connection with Broadband facility. Telephone was installed with telephone No[protected] and at the time of installation I was told that broadband will be activated in two days but after lapse of two weeks and speaking to customer care and SDO concerned a number of times, Broadband has not been activated till date. I request the concerned authorities to look into it.

My Telephone No is[protected] abd Mobile No.[protected] complain for
non connectivty of broadband connection

My Telephone No is[protected] and i am forwarding complain for
non connectivty of broadband connection

My Telephone No[protected] and My Mobile no is[protected]

please do for
non connectivty of broadband connection

My internet is not working from past 20 days, having land line no. 25605611. I have lodged a complaint having complaint no. 9198. I request you to do the needfull urgently. Thank you

Hi, I recently got MTNL broadband connection. For changing the password I need the CA number. Please mail me my CA number immediately. My landline number is 26925235

my phone no is[protected].my account has been locked .i want my account re-opened again.i will not do that again.

MTNL — Mtnl broadband not installed

I applied for MTNL unlimited broadband connection on 04.02.09. The application reference is 45500036. I was promised that within a week both telephone and internet connection will be installed and working. After a week the documents were collected and the installation charges taken by cash. Then after waiting for another week the telephone (number[protected] was installed on 13.02.09. I was informed internet modem will be installed in next 3 days.
Since then i am waiting and till now no modem has been installed. I have called each and every number possible. Called 1500/1504/197 and local sector exchange. The response one gets simply pathetic. Noone is ready to listen. They are ill-mannered and simply gives me another number to call which most of the time doesnt work.
I am really frustrated about this and reached the stage where i want to cancel the services now.

MTNL — Broadband Usage- inserted usage on back dates

Dear Sir,

I am using MTNL broadband internet since Nov, 2008. In the month of February 2009 every time I visit their site to view usage details, it showed correct details about present day usage, however I observed a lot o[censored]sage logs (with heavy usage, say 25 or 50 MBs) inserted in back dates. That means if yesterday I had seen total use of 1400 MB till the date during February, today it would show, say, three login times with a total of say 10 MB usage during the day. But the total usage would jump to 1750 MB instead of 1410 MB. When I compared the csv files of 23 Feb and 25 Feb, I saw a large number of back date entries in the login details with heavy downloads and uploads. I wrote to helpdesk on 25th and agin on 28th Feb (last day of the month), nothing happened, rather bigger jumps in Total Usage on subsequent days followed.

I am totally frustrated as it crossed my monthly free use of 2560 MB to a hopping 4800 MB even though I used internet extra cautiously on subsequent days. Where should I complain, or should I wait till the bill come? Please help!

i forget my C.A number. i want to know my C.A number because i want know my status o[censored]sing internet

MTNL — Non working of Internet, IPTV & Telephone services.

Hi,

I am using MTNL services for internet, IPTV & landline services on my no. 28284306. My internet & IPTV services were not working from 5th feb, 2009 for which i had complined at various places but got no answer. Now they have disconnect my Landline services also from past 2 days.

Please help me in solving the above problem, i am facing a lot of problems because of this as all my business is working on net & landline.

Regards,
Bipin J Shah.

You shold get low speed.

MTNL — MTNL VOIP SERVICE

My. Telephone No. is 28825502 and Consumer Account No. is [protected].

I had taken connection of VOIP, IPTV and Broadband on my above phone and I am paying for it to you but I am sorry to say that IPTV i not working from the day I had taken nor VOIP, Broadband is working properly since last 2-3 months. Till Now I was complaning over phone to "AKSH OPTIFIBRE LIMITED" who is your consumer support, but I did not reiceived any response them. Till today VOPI, IPTV and Broadband are not working. As IPTV was not working I had written a letter to MTNL for cancelling the same but it is not yet cancelled and I am paying you monthly Rs.453/- for above services without getting services.

Please see look into the matter and see that above services get started at the earliest failing I have to approach to consumer court.

Kiran Patel

MTNL — TELEPHONE

WE BOTH ARE SENIOR CITIZENS,
WE HAVE TWO PHONES,
DILIP NANAVATI 2670 5619
SHOBHANA NANAVATI 2670 5619,
DEAD, OVER YEAR, ON COMPLAIN THEIR STAFF COME, SAID SENDING MECHANIC TO REPAIR.NO ONE COMES, TIRED OF COMPLAIN.
STILL THEY SEND THE BILL FOR DEAD PHOCE,
NEED TO WAIVE OFF ALL THE CHARGES SINCE PHONE IS DEAD, TO START THE PHONE
IMMIDIATELY.SICE LAST FEW MONTHS I DIID NOT COMPLAIN, KNOWINGLY THE SERVICE
OF MTNL. WE ARE SENIOR CITIZEN.

MTNL — poor connection

my net is not working properly from last 4 days and also my landline is not working properly...my net get disconnected very frequently..

sir,
i am fed up with MTNL as my net is not working from the date i availed the connection it only works for 15 min and again gets disconected. i tried to contact the area manager of my location ie. ganesh nagar but he told me that he was not responsible for my problem.Plz help me out.

MTNL — WLL INSTRUMENT IS NOT WORKING PROPERLY

I have been using MTNL Garuda (WLL) i have been using facing lot of problem since beginning .
Now the instrument has developed the technical problem. and its battery has worst working condition .
I want the instrument to changed.

Please do the needfull

22969138

Regards
Karun -Kulkarni

MTNL — IPTV Services Rendered by MTNL

Sir,

I, ve been a MTNL landline customer (no[protected] Since 1991. In July 2008 IPTV services were launched by MTNL and I appplied for the same and post the payment of Rs 1600 the Services were deployed at my Residence 26/57 Punjabi Bagh West. The Service was causing problems from day 1 itself and n number of calls were made to MTNL and we were informed that since IPTV Services for MTNL were provided by third party hence no[protected] was shared With us for any complaints. The agony has been initiated and despite more Than 60 calls and 3-4 visits by The Company Engineers the situation was Status Quo and we called up at all levels in MTNL and they were rude and totally non responsive and NON-COOPERATIVE .In Sep 2008 finally We had requested for the Disconnection and which finally got matured In Feb 2009. Till then I had to pay a monthly fee of rs 450 or so and a one time fee of rs 600 was also levied on my Bill. and despite n no of complaits to MTNL till date no amount has been rembuirsed to me. Henceforth i want to lodge a case in Consumer court against MTNL and want my Money to be rembuirsed with Intersest and penalty and compensation against the agony they caused me. I want a compensation of Rs 100000 which I'll be giving it to a charity .

Regards,

Rohit

i have complain for my phone landline but there is no respons from mtnl

Dear Sir,
We have two phone lines which are not working phone nos is 23235737, 23235738

Due to very bad experience with your Broadband connection, your customer care and overall services, I am skipping to another best option. Therefore I request you to please co-operate me and please disconnect my broadband and telephone connection by considering the date of application.

MTNL — mtnl email service not working

our mtnl eamil service . that is [protected]@bol.net.in is not working for the past one month. more than four times a complaint has been registered with there executives.there has been no response from there side. further more the executives keep giving different numbers to call on, and our very arrogant and unprofesional, even using foul language.

MTNL Broadband — Broadband Not installed

I have applied for MTNL Delhi Broadband on May 5 2009 on my Phone 26641887. Till today( 8 June 2009), the broadband has not been installed.
Why it is not installed ?
How can i get the compensation for this delay

I too had applied for the combo pack. Though the land line is working, the broadband installation is still to be completed and set up As a result, my inter net is not working nor has there been any response to my several call for the same
Ronald G Rowe
[protected]

the broadband is always down in our area sometimes the quality of voice is good but many a times there is lot of eckoh
pls get the lines in our area covered with boxes as they are exposed and not neatly places public can hamper with the connections.
my mtnl no is 29536596.
hope some action taken to solve our difficulty.
tks reds
amar

I m Not getting d proper speed...not enough to serve n download speed s negligible...plzzzzzzzzz help

pls mail me my ca no as i didn't get it with my new connection...
my phone no is 22931225

MTNL — Please disconnect

MTNL broadband does not connect even after several futile attempts.I hope that the related authorities will look into my grievance or the second option will be to discontinue the services of this broadband immediately

Anil
[protected]
[protected]

I have complaint to MTNL for so many time that internet is not working properly for more then 6 to 8 month i have call so many time also but no action has been taken yet i had talk with Bhandup (w) head Mr. Sharma but he says that it will solve but not any single step has been taken and even though i am paying my bill on before due date .
So please help me and solve my problem as soon as possible.

MTNL — Telephone 26043125 Dead

This is to inform you that my telephone no.26043125 is dead from the past 45 days and no action has been taken by the concerned department inspite of registering many complaints.

Kindly look into the matter so as to make my telephone functional today itself.

I am fed up with the poor services of MTNL.

Thank You
Vimal Kumar Agarwal
26043125

MTNL — Wrong Number

HI

This is to inform you that we are having MTNL phone number from 1990. Now few days back MTNL phone was not working and we have louged complain against that. When it start working we came to know that the phone number was changed. Our earlier phone number was 25937020 and when it start working it get changed .

Kindly look into this issue.

Thanks

Regards

i need my ca number immediately my cell number is [protected]

amanda870125(at)hotmail(dor)com wangzhe(at)china-galvanized(dor)com . we supply kinds of wire products. if you have any question do feel free to contect me. it's my honor to help you.

MTNL — NETWORK STRENGTH

Dear sir,
I am a resident of Sadiq Nagar, New delhi.i have 2 Pre-paid mtnl Trump connections.For the past 1 week our area is facing serious network problem.The Tower of our area is not working which inturn results in low signal.the signal from the nearby areas are not strong enough to make/receive call...even one can't send an sms...i have lodged the complain with the Call Centre(1503) but all in vein.I have also complained to the higher autorities regarding this but they are also lingering on the problem to one another...
I am confident that the higher authorities may notice the problem and rectify it...

i forgot my CA number can u plz give me the CA number, my number is 24363883

I read through all the complaints and wanted to get to you knowledge that the CA number can be found at your MTNL telephone bill.
The CA number is written as Consumer No. on top...
It is a 10 digit number.

I hope this may have resolved your problem.

MTNL — BROADBAND NOT WORKING.

MTNL BROADBAND IS NOT WORKING SINCE LAST ONE AND HALF MONTHS. INSPITE OF REPEATED COMPLAINTS MADE, NO ONE HAS COME TO SOLVE THE PROBLEM.

sir
i have MTNL landline connection service but problem is that our landline telephone connection is not working properly now .and i have also complaint in Telephone exchange but they don't take it seriouly.
kindly help me this problem.


your sincerly
pankaj sharma

my number 25922780 speed problem long time pls solve my problem

MTNL — DISCONNECT MY INTERNET SERVICE

AJAY CHAUHAN, I REQUEST TO PLEASE DISCONNECT MY INTERNET SERVICE UNDER PHONE NO.[protected] ADD: L-EXT., 115/1 RAMA PARK, NEAR MOHAN GARDEN, UTTAM NAGAR, NEW DELHI -110059 THIS BROADBAND SERVICE IS VERY POOR & SLOW. PLEASE REMOVE THIS SERVICE IMMEDIATELY AS SOON AS POSSIBLE.

MTNL — Not given complete information about the product.

My mtnl no is 25378930. I have register a mtnl connection under a plan called 'combo plan'. According to this plan the company would provide us 400mb free usese of net, a landline connection, and a internet modem at a monthly rent of rs.249.
We got the landline connection on 1st of june and the internet connection on 23rd of june.
My internet use for the month of june was 563mb as per the bill and the 400mb of free download not deducted from it. Now the company is saying that the 400mb of free download will be provided proportionly by 23rd june to 30th june, which was not mention by company in any form written or oral at anywere in their documents.
Kindly help me, i m waiting for your prompt reply on the above problem.
My mobile no. is [protected].

Thanking you.

internet not browesing since last 4 to 5 days, complaint has been registered for the same here are the complaints no 8496, 5359, 8620, 8496 for the telephone no 25162598 but no response, internet is for few moment & the again Same problem.

so please do the needful

MTNL — POOOOOOR Internet Connectivity

HI
I have been using this since long. I have gone through various stages o[censored]P and down of connectivity issues. Some time I was very positive about the my complain. Hence I started from my home. What I did I called MTNL line man at home and told him to check the connecting lines. he told me that its due to parallel connection you have which is causing problem. He did some looping and directed house connection first to my computer and then to rest of the house.

I was happy with it and I got stability.

Since last few months I see my net connection is frequently disconnected hence I cannot download , I cannot talk & if I talk I loose the thread of talking


I have tried complaining I have searched DGM email but it has bounced back. I kept online complain on website I do not think they have replied I have tried calling DGM secretary they reply but I do not see any thing working.


I need some solution and help which can give me stability and keep me connected .

Any Hopes ….?

MTNL — gsm network poor quality

network is very very poor
signal problem every where
bad service
[protected]

MTNL — my internet traafic plan oattomatic changed

hello sir i am aksh mera pehle 599 trib combo plan chal raha tha magar pata nahi kaise mtnl vaalo ne chagke karke 250 trim combvo vaala plain laga diya jisme 400 mb per month download limit hai aur meine 2641mb download kar liya hai aur 250 trim combo mein 400 mb se jayada download kare to 80 paise per mb lagta hai aur meine 2641 mb download kar liya aise to mera bahut bill ho jayega aur mera plain mtnl vaalo ne automatic change kar diya please help me

dear sir,
i took internet connection just a few days back.It has been of since friday 11 sep 2009 despite talking to jto and internet line man no result.They told they cannt do anything on sat&sun.Then where to complain. my ph no is[protected] vikas puri new delhi -18

MTNL — speed problem

Dear Problem
i have taken mtnl connection which was not working since last 22sept 2009 and i have made several complain regarding this to mtnl which is not done by them till writting this message .i have 512 kbps plan but i am getting 256kbps speed .

MTNL
This refers to the MTNL scheme
Additional landline to Loyal Customers of MTNL Mumbai (w.e.f.16.02.2008)
Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
http://mumbai.mtnl.net.in/telecomservices/telephoneconnect01.html#ntc
Sl.No. Description Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
1. Additional Landline 1
2. Monthly Service Charges Rs. 100/-
3. Activation Charges Nil
4. Security Deposit for Local & STD Nil
5. Free Calls 50
6. Call Charges beyond free calls (in Rs.) 51-300=Rs.0.80, 301-2000=Rs.1.20, Above2000=Rs.1.00
NOTE: 1) This facility may be extended to the customer who opts for this and there should not be any outstanding apperas against such customers.
2) This additional line will be linked with the main line & will work as long as main line works and will be disconnected as and when main line is surrendered or recovered for non-payment.
3) This line can be either Local & STD or Local & STD/ISD, depending upon main line.
4) For ISD line additional deposit of Rs. 3000/- is to be levied.

If a MTNL customer who is already having two connections under any MTNL tarrif scheme before[protected], and one of his connection is for more than 5 (five years).
Why this Loyal Customer is not allowed to convert his existing second connection to this
“Additional landline to Loyal Customers of MTNL Mumbai” scheme and benefit with the lower service charges and free calls.
Why this discrimination for existing MTNL customers?
Can any one take it up with the MTNL authorities and answer this?

MTNL
This refers to the MTNL scheme
Additional landline to Loyal Customers of MTNL Mumbai (w.e.f.16.02.2008)
Incentive offered to the Customers who have been with MTNL for more than 5(Five) years

http://mumbai.mtnl.net.in/telecomservices/telephoneconnect01.html#ntc

Description : Incentive offered to the Customers who have been with MTNL for more than 5(Five) years
Additional Landline : 1
Monthly Service Charges : Rs. 100/-
Activation Charges : Nil
Security Deposit for Local & STD : Nil
Free Calls : 50
Call Charges beyond free calls (in Rs.) : 51-300=Rs.0.80, 301-2000=Rs.1.20, Above2000=Rs.1.00

NOTE
1) This facility may be extended to the customer who opts for this and there should not be any outstanding apperas against such customers.
2) This additional line will be linked with the main line & will work as long as main line works and will be disconnected as and when main line is surrendered or recovered for non-payment.
3) This line can be either Local & STD or Local & STD/ISD, depending upon main line.
4) For ISD line additional deposit of Rs. 3000/- is to be levied.

If a MTNL customer who is already having two connections under any MTNL tarrif scheme before[protected], and one of his connection is for more than 5 (five years).
Why this Loyal Customer is not allowed to convert his existing second connection to this
“Additional landline to Loyal Customers of MTNL Mumbai” scheme and benefit with the lower service charges and free calls.
Why this discrimination for existing MTNL customers?
Can any one take it up with the MTNL authorities and answer this?

my internet is not working since morning. i alraedy complain to my nearest mtnl office that is Taloja
but they are not responding
please help us. my telephone no is[protected]
Location : M.I.D.C Taloja, Plot No. L-136

MTNL — My land line phone not working scince two and half month.

Hi, My landline phone no.[protected] is not working since two and half month somany time comlaint to office in nizamuddin but they are not taken any action, my buseness also efect from this acttualy this is my very old number and two and half month is very long period so i m disconecting from my custoomers.so kindly help me and give me advise what i willbe do.
Thanks.
Mohd. Haroon.

It is a luck for many of the broadband user that they get 200-250kbps bandwith...
if your plan is 256kbps 599 combo
then you should be getting maximum of 30kbps...
but i dnt know people are getting so much bandwidth...i know no friend of mine who is geeting 30kbps.all are enjoying 200kbps -250kbps and paying the same amount that i pay but am getting only 30kbps...and thats so unfair of mtnl..
either every1 should get that speed or non...bcoz we all pay the same and desrve the same...
my landline no. is 28535907

MTNL — no refund of security money

i have disconnect my mtnl phone on the month of may and i had reach mtnl office 3 to 4 times regarding the refund of money but they did`nt send the refundable money on my address.so,help me for this problem.my mtnl no. is[protected].

Please disconnect my INTERNET CONNECTION in 26642158 land line
ALOK KUMAR PANT
182-H, A-50,
WARD NO 2
MEHRAULI
NEW DELHI 110030

Hello Sir
Please mail me my C.A. No. My phone no. is[protected]

I am trying to apply for Mtnl broadband service. The customer care is too poor. I hate the way they communicate with their customers. And the number ' 1500 ' provided by the site and the c.c is a wrong one. When i dial it from my phone - it says "you seem to have dialed a wrong number, please check the number you have dialed"

Dear Sir
My landline phone no[protected] is dead last 25 days and no action taken by concern department. please look in to the matter and do the needful.

Thanks/Regards
Mahabir Parshad
Ph. 25343132

MTNL — Wrong deduction of call charges MTNL

My cell No. is [protected]. Prepaid trumph card.
From 11th Dec. I opted for per second billing and paid the requisite charges of Rs. 45-
My first call after that was correctly billed i.e 62 ps. per 62 seconds.
But to my dismay the second call of 3.01 minutes was billed for over 39 rupees. where as it should have been Rs. 1.81,
When i contacted the help line they tried to avoid me saying the call details are not available on the system. But on insisting the executive (Mr. Rajesh) agreed that a surplus amount of Rs. 36 has been deducted and that he has noted a complaint.
Now even after four days nothing is rectified.
May I expect the MTNL to take some action ?
Charles D'Souza

Dear Sir/Madam

I want to shift my Telephone Line in my new residence address temporary because of re-construction in my House.

Thanks
Aseem
M no.[protected]
Tel No.[protected]

Hello
Please mail me my C.A. No. My phone no. is[protected]

net not working since 6 months

MTNL — MTNLCompliant

I having MTNL Landline connection 27013355 since 16 years my phone instrument became faulty since Sep 09 I made no of compliants to their automated compliant system , got call from MTNL that they will be coming to rectifiy. no one trurned up. I have not paid the bill as I have not abl;e to use the facitly and also send no of mails to GM/ AM of Rohini sector offfice but no one ready to listen,
thanks

MTNL — Very poor services

Sir,
I am Deepa Garg residence of Tri nagar(814/50 Lekhu Nagar, Tri nagar, New Delhi-35)
want to draw your kind attention towards the very poor services of MTNL broadband...

They does not provide the speed. I have 256 kb/s plan and just getting 29kb/s.
And also there server is too bad. The server does not come most of the time.
And Even there is no hearings of complaint. They provide very poor after sale service.

Sir, kindly help rectify this problem. Its almost a year i have been complaining MTNL about these. But no action has been taken till yet.

256kbps is the browsing speed... the download speed for the same connection will vary between 28kbps-34kbps

MTNL — unnecessary sms 58888

dear sir
please stop unnecessary sms from 58888.
my mob.no.is [protected].
in a day a lot of charge deducted that is not to be me profit
again i reuest to you stop sms from 58888

MTNL — connection not provided

I applied for MTNL Triband connection 3 months ago on my landline number 27222452, but connection is not yet provided by MTNL. Every time I give a call to MTNL office they always say that they don't have port available for triband connection. From 3 months they are not getting a single port for my triband connection. The time taken for providing a triband connection tells that these people are not working in there offices or coming only for timepass.

The officers behave irresponsibly and need a proper lesson on "how to talk with consumer".

MTNL — i have no receiving receipt on line pay my telephone bill reciept

SIR MENE 4/03/2010 KO TELEPHONE BILL NO.25354127 OONLINE PAY KIYA HAI BUT MUJHE CONFARMATION SLIP NAHI
MILI HAI SO PLEASE SEND RECEIPT MY ONLINE PAY BILL RECEIPT

MTNL — Bill no: 2088459218 - I have paid Bill paid but website showing not paid

I have paid the MTNL Delhi broadband bill for amount 1157 on 28 Feb 10, by netbanking.

However the weblogin is showing bill not paid. Kindly correct the status, or let me know how this can be settled.

The details of my account are as below,

Phone no: 29946734
Bill No: [protected]
CA No: [protected]

Attached is the payment artifact and my current bill.

MTNL — wrongly charged for value added services never used

i have been using mtnl since2008.recently ten days ago i received a message that i had activated some wap service by indiatimes which i never had.i contacted customer care who just held up the phone after being adamant that my complaint was ingenuine.but today again i received 2 messages that i had download two games for which 600rs were deducted at 6:17 in the morning.on contacting helpline they tell me balance is deducted on opening a message in your inbox.this is fraudulent n i want my balance restored

MTNL — Internet is not working

Hello,

We have an internet connection at our place . and it is not working .I have already logged a complaint .

MTNL — speed not upgraded

To,
The MTNL
New Delhi

SUB- speed upgradation delays

Respected Sir/Madam,

This is to notify that i am a user of mtnl broadband from 12th march 2010. plan name triband 999, initial speed 512kbps.
as promised i was to receive 1 mbps as per upgrade plan. I notified the status of my connection not upgrading to 1 mbps till this date desipte continues reminder to the company. Plus the connection keeps getting dc and rc whever m on intensive use of my net.
I am a software engneer by profession and i trusted my govt. service to be better than the rest, but its really dis appointing hereby Iam enclosing all the screeshots of speed test with the date. after ur customer care told me to do so. My phn no. is [protected]. and net connection on the same.

enclosed hereby
results from 1.) speedtest.net
2.) mtnldelhi.in
3.) other source..

regards
Ayush mishra
ph. 28051262
alternate ph. [protected]
add. 412 janaki apartment sector 22 phase -1 plot no 7
sector 22 dwarka
new delhi

hi,

I have taken a unlimited_999 / 1MBPS speed MTNL connection but the problem is I dont get the dedicated speed of 1MBPS. any of the time.


please help.

I want to disconnect internet services provided to my landline no[protected] Address: 3299, Bazar Sita Ram Delhi11006. Kindly disconnect it from today.

Sameer Srivastava

MTNL — How to get PUK no?

I'm using a new nokia handset and when i inserted the sim, it asked me to enter PIN no. then it asked me to enter PUK no. Now sim - cell no. [protected] - has been blocked. What should I do to get this problem solved?

MTNL — unwanted sms from 58888

Pls help.

I am getting unwanted messaged from 58888. I had never subscribed the servces of 58888 than also they are deductng Rs. 10 from my mobile balance from 1st Nov 09 onwards.