[Resolved] Naaptol.com — Fraud company
I bought a product having Order No. 3713482 from Naaptol.com on 17/04/12 and the product was delivered on 8/5/12. The product received is of very low standard and the vaccum cleaner is not working. Even the Dent Remover was a hoax and of no use. The nozzle of air pump was feeble and packaging of Tyre Puncture Kit was broken and it was scattered all over the box, in which the items were received.
Ms. Kavita from Naaptol advised to send the items back to
Shop No 15, h. no. 4,
Anand Nagar, C S Road 1,
Opp Labh Darshan, Dahisar,
The items were dispatched by Speed Post and Tracking Number was sent. The online tracking showed that intimation to collect the parcel was delivered by the parcel was not collected by NAAPTOL, even after repeated followups with Kavita and Divya Susai.
Such fraud companies duping innocent public should be siezed and Dept. of Consumer Affairs should strictly shut down such units in which the consumers are taken for granted.
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Feb 24, 2017Complaint marked as Resolved
Jun 03, 2010Naaptol Online Shopping Customer Care's response Dear Customer,
Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint.
You can also reach us at our customer care number i.e. [protected]
Thanking you in anticipation.
Naaptol Customer Care.