PepsiCo India Complaints & Reviews

AMUL / AMUL MASTI & AMUL ICE CREAM TWIN PACK — CHARGING MORE FOR REFRIGERATING

DEAR SIR,

IT HAS BEEN OBSERVED IN AKOLA, MAHARASHTRA THAT ALMOST EVERY SHOP IS CHARGING MORE FOR JUST REFRIGERATING FOR EXAMPLE AMUL MASTI THE MRP IS Rs. 8 BUT THEY ARE CHARGING Rs. 10 ON EACH PACK, THEN AMUL ICE CREAMS THE TWIN PACK SCHEME WHICH THEY ARE NOT SUPPOSE TO SELL SEPARATELY THEY ARE SELLING IT
I SUGGEST SOMEONE FROM THE COMPANY SHOULD GO AS A DUMMY CUSTOMER AND CATCH THEM RED HANDED.
I WOULD NAME A SHOP WHICH I HAVE COME ACROSS AMONG MANY OTHERS
RAJKOT FOODS ON JATHARPETH ROAD, AKOLA, MAHARASHTRA.

It is not only practiced in your place. I stay in bangalore and everywhere i go I am charged more then MRP price for soft drinks and beverage in all the shop and police knows abt it but they don't do anything abt it. The Area include BTM, Kormangala, Konnappa agrar

DEAR SIR,

IT HAS BEEN OBSERVED IN DOMBIVILI, MAHARASHTRA THAT ALMOST EVERY SHOP IS CHARGING MORE FOR JUST REFRIGERATING FOR EXAMPLE A BOTTLE OF PEPSI 2 LITRE MRP 55 THEY CHARGE Rs. 58 PER BOTTLE OVER THE MRP.
I WOULD NAME A SHOP HOTEL NITYANAND, NEAR DOMBIVILI RAILWAY STATION THE ARE NOT PROVIDING BILLS

i am a student of vit university..there is a restuarant near to the college known as bigchick[protected]
which provides fried chicken and similar dishes..they are charging 30rs for 600ml of a pepsi bottle...
please take necessary action against this restaurant..

I went Elephanta caves (Mumbai) in this month and i saw a beautiful scene which i've captured by my digital camera in which a monkey is drinking MIRINDA by using one leg and two hands. I think you may use it in advertisement. I[censored] realy have interest to see this then please contact me by email i'll definitely send this photo which'll be very useful for marketing.

Hi
I purchased mirinda 300 ml bottle in April 2009 there were worms in mirinda. He get the bee birds in this bottle. my complaint is this consumer court in this case. they woul repluy on the sugeestion.
thanking you

Pankaj
Near Agarsin chowk, Nai Mandi,
Narnaul
[protected]

fod do, hoga so dekha jayega, dear aaj kal jo dikhta hai wohi bikta hai.

pepsico slice — bone found in the sealed bottle

I the consumer of the above mentioned item found a bone in the sealed bottle of slice.This would have been fatal if would have been not observed on time.I claim a amount of Rs 75000/- against the company for their irresponsible behaviour nd for playing with the lives of consumers.I hope for some quick and strict action from your side against the company.

Mohit Sarin
kanpur
[protected]

KAMALA WAREHOUSING — Pepsico (Fritolay-east) Cheated me.

For Target achievement & Growth, a Sales officer, Area Sales Manager & Regional manager of PepsiCo(Fritolay) had given verbal proposal of CFA for their company Pepsico India (Fritolay Division) in Upper Assam.
They told me to built a godown about 15000sq.feet immediately so they can start their CFA operation. I thought, I got an opportunity to work for PepsiCo and subsequently taken loan from bank about
Rs. 50, 00000.00 and started immediately construction for huge godown for PepsiCo.
Everything went ok till the construction over, and also in an official meeting in Guwahati (Assam) Mr. Amitabh Baisakh (RM east) along with entire team members & distributors announced the opening of CFA in Upper Assam shortly. They congrats me for my selection as CFA For PepsiCo.
Till Today It’s three years passed, nothing has happened, I have cheated A MNC Pepsico India(Fritolay- East).
Please help..Please Help...Please Help.
Tarun Agarwal (Assam)
[protected]

Iam frm Bhilai, Chattisgarh ( M.P.)... Iam having complaint aganist the bistributor... Ve r not getting proper scheme..

Greetings,
I Kumarjit Singh resident of MANIPUR from Shambu Store and the member address is SHANTA store town MOIRANG near UBI bank. I have a sub stockist working under PEPSICO FRITOLAY DEVISION BISHNUPUR District since the last two years and suddenly last month we have been told by Krishna Trading (distributor of MAnipur) to leave the sub stockiest without any reason nor any notification from Krishna Trading written on the papers. If I have to leave from all the current duty of PEPSICO FRITOLAY DEVISION than I should be given a notice which should be on the papers and the reason to leave. I expect full cooperation and look forward to your replies within shortest time.
Thanks & Regards Kumarjit Singh ([protected])

This is the attitude almost everywhere and has been on for quite sometime now. These shopkeepers either don't know that they're not supposed to sell stuff over the MRP or they know it and are misusing the inaction by the govt in this matter. They say "Rs. 2 for keeping it cold/chilled"
I wonder if they sell Ice Cream for two extra bucks saying for keeping it cold.
Cold drinks are supposed to be served/sold cold and that goes without saying. So catch all these shopkeepers and fine them and cancel their licenses.

Yes, I agree. The same case is in patiala. They should be fined heavily. I wonder why no action is being taken.

slice — Taken Over Price

Sir, my self sonu kumar. i request to you please take some necessory action against SAWAT FOODS GNIT PLOT NO.7 KNOWLEDGE PARK-2, GREATER NOIDA, I went to bring a 500ml slice bottle.. the price of the bottle is 22 rupee. but he taken 25 rupee for the bottle..

Am MANOJ and am doing my B.Com and I seriously love lays chips and is mine all in all favourite and i can leave without breathing but cant survive without eating lays even for one day.
The problem which i faced with your MNC is that once when i brought a lays chips and opened it i shock to see only three four pieces in it and i was almost shock to see that how come such a quality brand company be so careless and am so very disgraced that the just three four chips which was present in it was over fried and not in a condition of eating and i just wanted to write a letter regarding this along with that wrapper attached to it.
Being a MNC please check to the contents of your pack before packing because a single damaged pack might look like a small mistake to you but its something big problem to us because we people depend on you people with only hope that you provide us the best quality which we require and if there is any disappoints like this then people will surely change their minds are have an bad impression about you.
GOOD NEWS SPREADS VERY SLOW but BAD NEWS SPREADS VERY FAST because such an modern world we are living in.
WELCOME TO THE COMPETITION WORLD...

I bought a packet of [magic masala] lay's chips today on the 21st of December 2008 80gms B.NO

N106B, MFD 29TH November 2008, BEST BEFORE FOUR MONTHS FROM MANUFACTURE.

I still have the packet with me and i want to bring this in your notice that the chips in the packet were

totally burnt n were inedible and not worth consumption . The Rs 20 packet was a total waste of money

because the chips were burnt and had to be thrown.I think these chips should be taken of the market or

proper inspection of the quality of the chips should be made in order to satisfy the consumers.

I request the authorities to please take notice of this and to make proper inspection of the chips before

being introduced into the market or you will lose your loyal consumers.

your loyal consumer,
lavanya.

dear sir,
I am prem singh (Asstt. Manager purchase)
ashoka cinepelx udaipur
We have 3 counter for sale of lays / kurkure etc.
each counter sale is 10 box/week,
but one month ago your seles boy gave me one month old stok and my boys didnt chek,
now thing is that I told to distributer and he refused me to change the matarial,
plz. do the need full
PREM

HI PREM,

1ST I APPRECIATE YOUR ATTITUDE THAT U HAVE POST YOUR COMPLAIN.

PREM I APPOLOGIZE OUR MISTAKE, BUT LET ME DESCRIBE.

PREM WE ARE THE LEADING FMCG COMPNY IN THE INDIAAS WELL AS THE WHOLE WORLD.

WE HAVE USED THE LATEST MACHINERY TO PRODUCED THE PRODUCT & DEPUTE HEAVY MAN POWER TO INSPECT THE PRODUCT BEFORE SENDING TO THE MARKET.

WE HAVE PRODUCED LACS OF PACKETS IN A DAY. AND WE ARE 99.9 % SURE THAT REJECTED PRODUCTS DOESN'T GO TO THE MARKET.

bUT THIS IS IMPOSSIBLE TO MAINTAIN 100 % EFFICIENCY.THIS IS UNFORTUNATE BUT THIS IS TRUE.

IF WE R PRODUCED 1 LACS PACKETS IN A DAY @ THE RATE OF 99.9 EFFICIENCY 10 PACKETS ARE GOES TO THE MARKET.

BUT WE HAVE THE BEST CUSTOMER POLICY TO COOPERATE WITH ARE VALUABLE CUSTOMERS. WE HAVE PROVIDE THE FACILITY TO EXCHANGE THE FAULTY PRODUCTS.
YOU MAY EXCHANGE YOUR PACKET IN YOUR NEAREST OUTLET. IF THEY DOESN'T CHANGE THAN U HAVE COMPLAIN OUR OFFICE IN OUR IN OUR TOLL FREE NO. OUR CUSTOMER SUPPORT EXECUTIVES ARE AVAILABLE 24/7 AT YOUR SERVICE. WE HAVE TAKE NECCESSARY ACTION TO GIVE U SATISFACTION.

SO PREM BE POSITIVE & PLS PLS PLS COOPERATE US.

COZ "WE SHALL DELIVER BEST PRODUCTS IN THE MARKET" THIS IS OUR POLICY.

WE PROMISE TO YOU & OUR WHOLE CUSTOMERS THAT WE HAVE VERY SERIOUS ABOUT YOUR MONEY & YOUR HEALTH.

SO PLS TAKE AN ANOTHER LAYS & MAKE A PROGRAM TO ENJOY.

WE ARE WITH YOU.

REGARDS.

PALLAB CHAKRABORTY
PEPSICO INDIA HOLDING PVT LTD
LEAD PLANT MANAGER
EASTERN REGION


SO PREM BE POSIIVE

For Target achievement & Growth, a Sales officer, Area Sales Manager & Regional manager of PepsiCo(Fritolay) had given verbal proposal of CFA for their company Pepsico India (Fritolay Division) in Upper Assam.
They told me to built a godown about 15000sq.feet immediately so they can start their CFA operation. I thought, I got an opportunity to work for PepsiCo and subsequently taken loan from bank about 50, 00000.00 and started immediately construction for huge godown for PepsiCo.
Everything went ok till the construction over, and also in an official meeting in Guwahati (Assam) Mr. Amitabh Baisakh (RM east) along with entire team members & distributors announced the opening of CFA in Upper Assam shortly. They congrats me for my selection as CFA For PepsiCo.
Till Today It’s three years passed, nothing has happened, I have cheated A MNC Pepsico India(Fritolay- East).
Please help..Please Help...Please Help.
Tarun Agarwal
[protected]

Hi, I am a engineering student of NIT, durgapur, residing in Kolkata. Last day i bought a pepsi cold drinks bottle from a shop near AG BLOCK in Salt Lake, kolkata-64. I found that there was a typical fungal growth in side the bottle floating on the liquid. I reported to nearby "suppliers of your company"(pepsico) who instead of ownig up the problem showed quite STUPID, IDIOTIC reason for the case. I want to know that this is WHAT U MEAN BY CUSTOMER CARE??????
Finally are your going to do something about this issue so that common people like me of this country get the justice that they deserve. Being a responsible citizen I am waiting for an answer.

Dear Sir,
I want to take the distributorship of lays in the kolkata i would like to know your criteria for taking the distributorship in kolkata . I would request you to send me the criteria and if needed you can contact me at [protected].

thanking you

your's faithfully

(SHRIRATAN SADANI)

hi, i bought a packet of lays american cream and onion. and there was only air in the packet u guys need to increase the amount in a packet ...very cheap never want it for all time fav cause of the quantity quality i have no words its fantastic.

Please let me know the address details of the Pepsico India Holdings contact for corporate purchase at kolkata at the earliest.


Thanks & Regards

Pepsico - Lays Wafers — Overpricing

A cafe managed by a prominent restaurant at one of the famous sight-seeing spots in Mumbai charges Rs.20/- for a packet of wafers having an MRP of Rs.10/-. Are they justified?

THAT SIR WE HAVEA CINEMA HOUSE AT MALIGOAN GUWAHATI AND ARE GETTING LAYS AND KURKUREE PRODUCTS FROM THE DEALER OF THE AREA AT MALIGOAN NAMED PURNIMA MKTG FOR SELLING AT OUR CANTEEN AND OUR MONTHLY REQUIREMENTS IS AROUND 200 CARTOONS.
NOW SIR WE ARE TO COMPALIN THAT WE ARE ALWAYS BEEN NEGLECTED BY THIS DEALER AS WE HAVE LEARNT THAT SINCE WE ARE FALL IN INSTUTIONAL CATEGORY THEY THOUGH ARE LIFITING QNTY FROM THE DISTRIBUTOR AGAINST INSTITUTIONAL SALES BUT ARE MARKETTING IT TO THE COMMERICAL REATILERS ETC.
SECONDLY WE ARE NOT BEEN GIVEN ANY SCEHEMS OFFERED BY THE COMPANY NEITHER ANY INSTITUTIONAL DISCOUNT AND ARE FORCED TO PAY THE COMMERICAL RATES
WE TALKED TO LAXMI AGENCY THE SOLE DISTRIBUTOR OF ASSAM BUT HE TOO IS SILENT ON THE ISSUE
PLEASE LOOK INTO IT AND SUGEST

pepsi-co — hike rate

as i buyed an miranda the label it was printed eight rupees but they getting nine rupees and in the theatres they are getting thirty rupees for pep bottle for slice,miranda,pepsi,coco-cola etc

Where do I send my entry for the Lays Dillicious Contest (Flavour and Slogan) ?
No where has any one given any information as to where to send the contest information.
Please get back to me as soon as possible.
Thanks.

respected sir i m from sonipat.apka distributor GOPAL KRISHAN AND COMPANY.GALAT BOLTA HAI GALI DETA HAI.PATA NAHI COMPANY AISE DISTRIBUTOR KYU RAKHTI HAI GUN LE KAR GHUMTA HAI DARATA HAIN RETAILERS KO PLS IS PAR KOI ACTION LIJIYA.AUR MERI REQUEST HAI MERI IN SHOW MAT KIJIYE.

I need the details of lay's sale in differnt market segmentation.

i m the proprietor of Chakraborty Enterprise, want to take the distributorship in rural area of baruipur. (Ramnagar, Dhapdhapi, Kalyanpur, Kumarhat etc. At present we r working with Keventer, Marico in that area. so can i have to take distributorship in that uncorvered area??


thanks

ANUBHAV GUPTA
I am Anubav Gupta running canteen in Manav Rachna Internatioanal University Faridabad sir, your distributor is not sppyling materials for the lat four months at over end. dispite various messages and telephone, he is not giving a proper response.so you are requested to look into the matter and get it shorted.


Please contact: [protected],
[protected]
(immediately contact me)

please tell me the procedure to get the distributership of lays.because i want distributership of lays in Ghaziabad

I am jatinder Sharma from jalandhar city, Punjab.I am running a grocery shop cu milk bar in kazi mandi area.I am selling mostly coca cola soft driks because your sales representatives are not comig to my shop.But this season one of your boy approached me and I started selling your products. But one Mr. Himanshu started dictating terms.Everty time he is asking to purchase new empty bottles otherwise he refuses to supply the soft drinks.I am surprised what I would do with the empty glass bottles.Are you selling your soft drink or glass bottles. If this atrtitude of your company's representative did not change Iwould be forced to again shift to coca cola products.
My contact number is [protected] '[protected]' [protected]

I am Aditya Nagar residing in Rjasthan(India) i found a raper of gukta pouch while drinking ur product pepsi 200ml and even liquid contained in it was smelling unpleasant.So kindly please take action against it.(address:355-C, indra vihar, kota(Raj).mob- +[protected]

I am Dinesh Aggarwal From Live in Bharatpur (Rajasthan), My compland is no fix rate in pepsi drink (bharatpur & Alwar Disst. ) Pls. Con. Me.

My Con. No. - [protected]

dear sir


i m rishabh ahuja from a small city in madhya pradesh named satna ...i want to know that y every retalior in satna cots pepsi more then MRP ...I M VERY DISAPPOINTED WITH THIS ...WHEN I HAVE ASKED HIM THAT Y U R COSTING ME MORE 3 rupees THEN MRP THEN HE IGNORED ME AND SAID THAT IT IS OF COLD CHARGE AND SERVICE IS IT RIGHT TO TAKE MORE RUPEE THEN (MAX RETAIL PRICE) ...PLZ REPLY MUST SIR I M WATING

we had bought Lays last in ernakulam for my son's birthday party but believe it was not tasty to the normal level may be some old stock- don't remember the code number and all- can u please replace around 5 pkts atleast not for 10 pkts.

sheeba
sree sakthi paper mills ltd
paliam road, ernakulam 16
ph[protected]

hello Sir,

My name is sumit kharbanda from ambala city haryana. i want the distributorship of lays, kurkure, uncle chips etc.
pls tell me the procedure for taking the distributorship in ambal city.And how much capital is needed in taking the distributorship.
u can contact me on [protected].

ruffle lays — Quantity

The packet is filled with AIR!! the company is cheating is consumers.. it is not at all worth the money people are paying. Someone needs to do something about it !

Respected sir i want to bring to your notice that i have a shop in jalandhar punjab in gtb nagar in the name of hare rama hare krishna bakery . My fridge is not working properly from the last fifteen days.I have made a complaint in your customer care on 13 may and my complain nos is13may 16phhp13390 but after so many days i have not received any response.As you know it is peak season for colddrinks my sale is suffering.I request you to please look into the matter and take necessary action.If possible please let me know about your response on my mobile nos [protected]
thanku

plz try to take care ... while making bottles & pouring products in bottles

This complaint has been going on for a long time but unheard by the retailers or even by the company officials. Retail shops are not authorized to sell packed producted more than the MRP printed on it towards cooling charges or anything else. In most of the case the consumer won't get bill from local shops and even if they have the bill book they won't issue it since they are smell the danger..

so the consumer can't go to consumer courts because they don't have the bill. The problems remains unsolved ...

Regards
Arun.

same problem here anything did u hear from consumer guys

Its really bad that although they r showing and telling it shud be serve chilled still etc everywhere around my place i was forced to pay rs 1 or 2 above MRP. They wats the need of MRP for any products its totally making people foolish
and it continues...

My aria(barkatha)Dist-Hazaribag) in Comeing are no Supply.

yes that's the term used by many shop keepers who sell cold drinks such as pepsi, coca cola etc. These shop keepers charge the consumer 1 Rs or 2 Rs in addition to the MRP price for the cold drink. On asking the reason for the charges they say its for the electricity/storage charges for keeping the drink cool

pls tell me what can be done to stop this over charging?

good, he was 100% correct.

have been regular consumer and i definately feel tht this is not as per the standard of the company .
though the matter is only of rs 5 but the amount of shame i felt in front of my 8 CHILDRES tht is not at all mesaurable i m haveing sample with me i got shame in party when all childrens open 2pkt packed with me come check

Mukul Dhingra
[protected]

on your website no contact no i have courier letter also but no reply what a god service provideing in competative mkt ...
send your person to check and send me 8 chips pkt back ok

Mukul Dhingra
[protected]