[Resolved]  Philips DVD Player & Home Theater — Non Receipt of Product.

India Today Book Club — Non receipt of the Phillips DVD player cum Hoem Theater

To,
M/S India Today Book Club
B-47, Indira Enclave, Neb Sarai, New Delhi –
110068 (India) Phone:[protected]

Sub: Non-receipt of the product
On June 27, 2009 I had placed an order for an offer provided over the phone for a Home Theatre and DVD Player system. After booking on phone they provided a Booking Id.[protected] assuring me that the same will be delivered by courier within three weeks. But till now I have not received the Phillips DVD player cum Home Theatre system or any other gifts.

I made the payments through my SBI Credit card and the same was transacted to your account on June 29, 2009 for a sum of Rs.7598-00 (including postal charges).

I am deeply sad to write to you that the assurance given has not been fulfilled and the same amounts to deficiency in service and deception. The customer care Number provided[protected] for assistance does not seem to function; several STD calls have been wasted on this account.

Kindly ensure that the products for which the money has already been paid is delivered urgently or else the amount with interest is refunded forthwith.

I wish to get immediate from you in this regard within a week from now.

Yours Sincerely,

Dr. Vijay Bahadur
Department of Horticulture
Allahabad Agricultural Institute-Deemed University, Allahabad – 211 007
Mobile No. [protected]
email: [protected]@gmail.com

Home Theater and Philips DVD Player — Non-receipt of the Product

On June 27, 2009 I had placed an order for an offer provided over the phone for a Home Theatre and DVD Player system and other gifts i.e. Benetton Watch worth Rs. 2600 + Holiday Voucher worth Rs. 5000 for 3 days @ 2 nights.
After booking on phone they provided a Booking ID./ Transaction ID.[protected] and a membership no. 0952810 assuring me that the same will be delivered by courier within three weeks. But till now I have not received the Phillips DVD player cum Home Theatre system or any other gifts.
I made the payments through my SBI Credit card and the same was transacted to your account on June 29, 2009 for a sum of Rs.7598-00 (including postal charges). Statement of SBI credit Card is attached herewith.
I am deeply sad to write to you that the assurance given has not been fulfilled and the same amounts to deficiency in service and deception. The customer care Number provided[protected] for assistance does not seem to function; several STD calls have been wasted on this account.
Kindly ensure that the products for which the money has already been paid is delivered urgently or else the amount with interest is refunded forthwith.

I wish to get immediate response from you in this regard within a week from now lest I should put case before the consumer court.

Yours Sincerely,

Dr. Vijay Bahadur
Department of Horticulture
Allahabad Agricultural Institute-Deemed University, Allahabad – 211 007
Mobile No. [protected]
email: [protected]@gmail.com

dvd player — NON RECEIPT OF GOODS

0N 24.12.09, I HAD BOOKED ONE DVD PLAYER TELEPHONICALLY. PAYAMENT WAS MADE ON LINE BY CREDIT CARD. AT THE TIME OF BOOKING APPROXIMATE DELIVERY TIM MENTIONED WAS 10 TO 14 DAYS.

HOWEVER, TILL NOW I HAVE NOT RECEIVED ANYTHING AND NO INTIMATION FROM YOUR SIDE WHICH IS HIGHLY REGRETTABLE. ON CONTACTING THE CUSTONM CARE DEPTT, THE ONLY ONLY REPLY ONE GET IS THAT MY CONSIGNMENT HAS BEEN PICKED UP BY COURIER COMPANY ON 14.01.10 AND BEYOND WHICH THEY DO NOT HAVE RESPONSIBILITY. ON FURTHER PERSISTING THE TELEPHONE NO OF COURIER COMPANY IS GIVEN BY YOUR CALL CENTRE FOR FOLLOW UP.
IS IT THE RESPONSIBILITY OF THE CUSTOMER TO CALL YOUR COURIR COMPANY AND FOLLOW UP. ITS HIGHLY DISGUSTING. PLESAE IMPROVE YOUR SERVICES OTHERWISE DO NOT MAKE ANY FALSE PROMISES. THIS WAS MY FIRST TRANSACTION WITH INDIA TODAY BUT IS PROVING TO BE VERY BITTER.

PLEASE LOOK INTO THE MATTER.

PARESH

philips damaged products in flipkart

fully damaged products I will not purchase any of philips products and i will not shop in Flipkart