Philips India Complaints & Reviews

I have suffering last 4 month of bhavnagar philips service center. my product name is philips tv. model no is 21 pt. Is there problem of picture and woofer . 4 month a go i went to service center to solve those problem. I have pay Rs.750/- After 15th days. they solve the both the problem. then after 4 day woofer problem is continue. i was call MR.JAYESH HIS NO IS [protected]. he was come after 1 month calling. and he said to me have to sent...

I sen my Phillips Audio Player Model-AZ1030/12,set sl. no. IL[protected] to M/s Acacia Electronic Care,Lucknow (Authorised Phillips Service Centre in Lucknow) for repairing as the CD player was not functioning. They repaired it in two months time and delivered it on 18.09.2010. But the problem is not solved. I immidiately contacted them. They told me to get the set again to their shop. Is it justified? Because who will pay for the carriage...

I have PHILIPS TV and I got it repaired last month but again there is some problem in it. I again logged complaint on call center [protected] and got the complaint number 422303 on the name of " kuldeep Kandari' dt 17/09/2010. This complaint is assigned to local service center"KRISHNA SERVICES" but till date no body has came to my residence or given me a call.Infact I had called them for 7-10 time asking that when your...

I bought a Philips 29 inch television late November last year. On the 30th of August the television would'nt switch on. I called up the Philips customer care & they told me that a technician would be visiting me in the next 48 hours. Nobody turned up. On repeatedly enquiring why no one came to help for almost a week, one chap told there was some confusion about which service center would help me as my home is a little far off from...

I Purchased a philips home theatre on 1.7.2010 from LIVING MEDIA(INDIA TO DAY ,DELHI)for Rs.7598/- through credite card on 1.7.2010 payment refrence no 49376585 against booking Id no[protected] surprisingly enough no delivery has been recieved till date against my order & also no information from their...

Dear Sir,

I own a Mens grooming kit- model no.- QG3080 (7 in 1 grooming kit), bought the same from Pantaloons Bhubaneswar in 2008 July.

One of its spare part i.e Hair clipper comb developed a crack. I acled up customer service supprt on 18/07/2010 and got the address of Philips authorised service centre at Balasore (Orissa).

I visited authorised service centre at Balasore (Orissa) on 19/07/2010....

We brought a PHILIPS DVD Mini Hi-Fi System (FWD 576) On June 4,2006 at Tirumala Music Center, at Hyderabad for Rs22,300/-.
It has been working so well until recently (July 2010) when the system displayed “No Disc” error and unabled to play the disc.
We gave the system at “Clarity Electronics Services” (Adyar, Authorised PHILIPS Service Center in Chennai (13, 2nd Main Road, Kasturbai Nagar, Adyar, Chennai-20)
When...

sir, I'm using Philips mixer for the past 3 years. It developed some technical snag in the small jar for which I went service here at Dehradun and told them to get it Serviced and look into the trouble. Apart from it I also told them if any trouble you feels to be looked into that can also be made so. Unfortunately, inspite of the day of delivery they promised I've to go there more than couple of times. Each time, we found that...

Dear Sir,

I was purchased a DVD Player Model No. MCD 288/ 98 from Sunderam, Gumanpura Kota on 11.01.2009, this set required to repair twice during warranty period, thereafter it again given to Service Centre " Prachi Electrocare Kota, due to problem lens was not reading the disc, they demnded Rs.1150/- which we had paid, they repaired lens but creat another problem that Sound System and Remote not functioning. We had immediately...

Ill Complaint for the Servicing of my TFT Monitor and They comes Twice in my home everytime they tell we demand part and today i m calling their they didnt take my phone call....

Hello every body, Attention Please!

Nobody should purchased the Philips TV Products. I specially know about the TV Products. His service charge is too expensive.
When my Flat 29" TV created some problem. His executive's service charge Rs. 560/- without any changes on it + Product's Replacement charge.
Can you imagine is this reliable to customer? Of course not. If any any body comes to see the problem...

Worst customer service I have ever faced with any products. When it comes to customer service, I would claim Philips as little above than platform Chinese models.

TV Model is 34/PT9421. Excellent TV till the problem started. I reported the problem, that picture tube doesn't start and no picture.

Problem was reported on 7th August 2010 and a person arrived after 3 days, incompetent and could not diagnose...

Dear sir,
We are sorry to complaint after a long waiting all cheating promises made by your call center as well as service center we purchase our L.C.D on 8/2/2009 your product was fail & send to your service center on 18/5/2010 and for these repairing we are paid RS.4080.00 but unfortunately after 2 month your product poor quality failer seems and once again we send to the same service center after 13 days we recevice...

I have bought phillips ambi theatre HTS 6200 and their is no sound output. This is under warranty and i had given no of complaints to Philips customer care and there is no use or reply. My complaint no is 398009. My first complaint was lodged in 1st week of Aug and now it is 23 Aug, everyday they are telling we are a call back and the service center will call you back. Really frustrated and need help.

Regards

Manoj...

I have given my Philips audio/video/radio set (Model No. FWD872/98, Prod. Reg. ID: [protected]) to the authorized service centre (Vijay Electronics, Thekkumoodu Jn., Trivandrum) on 22nd of last month (July) for repair. I visited the service centre 5 times now and called them nearly 20 times. They are not giving proper response and they are just postponing saying that the IC unit is gone, motherboard is gone, that they have not got the...

I have given my Philips TV to the authorized service centre on 19th of last month after a technician inspecting the TV at my house. I visited the service centre 5 times now and called them 20 times they are not giving proper response. They have not even identified what is the problem after 20 days. This is the worst customer care by Philips. I have so many Philips products at home, now I regret for that. I will never ever buy Philips products...

I had given my SP 090 5.1 Home theatre System for service in Mastercare electronics.They took 1 and a half months,still they told its not yet ready and will call me back if it is ready.I went there the next day,they made me wait more than 1 hour and gave me the product.But they HAD DAMAGED the WOODEN CASE and told me that they would replace it for me in 1 week. 2 weeks have passed,they SAY that there is no Stock in the Kochi for this part.Till...

I own a FW D790 DVD mini hi-fi system bought about three years ago. When I bought this set the first thing I asked was about service availability. I was assured that there were several Philips Service Centers in the city and that all I had to do was to make a call and my system would be attended to by the most experienced hands.
I have now realized the hard way and after much tribulation that promises of Philips’ service availabilities...

Hi,

This is to highlight poor service and ripping of customers byPhilips India for known issues in their product

I have had the TV model: 42PFL9532 for about an year. The issue is blank screen with sound.

Now this had happened once I paid about Rs 7500 for repairs and service once and then issue reoccurs within three months of repair.

Philips India says that the parts and service...

I was a very big fan of PHILIPS products before this worst experience happened to me. Most of my electronics products are from Philips including LCD TV and Home Theater. I bought my Home theater Philips HTS 3265 on August 2008 for Rs 13000. I have been using it for almost 2 years and it got complaint due to voltage Fluctuations. I rushed to my nearest Philips Authorized Service center,Kottayam and given it for repair on May 10th, 2010. They...