PVR Cinemas Complaints & Reviews

Dear Mr Concerns,
I purchased two tickets from PVR Allahabad on Date 24thJan 2012 from my Debit Card of SBI Bank.But during swipe of my Card,Swipe machine not worked properly of PVR Cinemas Allahabad,due this my balance has been deducted from my a/c Rs250/- after not issuing of tickets
For the above issues I tried to contact to PVR Allahabad Cinema office many times. But,the concern person is not providing me proper response. He is always refusing me for claim settlement and saying the same issue handled by Gurgaon office or my SBI Bank Branch.
For the above issue,i send my details through mail to PVR Cinemas many times but the properly response is not getting to me.They always said to contact your Bank Branch & my bank branch says to me contact the PVR Cinemas.
So,request you to Please give me an appropriate direction on at your earlier to overcome my inconvenience.

I shall be very thankful to you


Regards
Mohd Mouddassir
+91-[protected]
+91-[protected]

Hi,

I was booking the ticket for movie on 6th May, 2012 from

www.pvrcinemas.com site (for Mumbai- PVR Mulund) and the Amount Rs. 390

got deducted from my HDFC VISA Credit Card[protected]**** and

amount was paid to the PVR cinemas but the ticket for the movie was not

confirmed.

Later on, I got the mail from PVR stating that your amount will be

refunded in 7 working day (please find the attachment for the same).

But till now the amount is not credited to my account. Even I call the

PVR customer care number on[protected]number was provided by PVR

tele booking), but no one is picking up the call.
So please help me to get my amount.

Best Regards,
Avishek Kumar
[protected]
avishek.[protected]@gmail.com

Hi,

I have made the booking for the PVR Ambience Gurgaon on 29th April - Sunday (TEZZ Movie) - 8:40 Show.

I have made booking for 5 tickets - Total Amount of 1700 was deducted from Credit Card.

Credit Card - Citi Bank
Credit Card Transaction Approval Number: 352334

When I went to the Theatre, I was told that there is no booking confirmation with them and the amount will be refunded in 7-10 Days.
I had dropped email to the [protected]@pvrcinemas.com but did not received any response.

I request you to please refund the Amount of Rs 1700 ASAP. This is a big amount so I request you to please refund early.

Manish Madhogarhia
Mobile: [protected]
Email: manish.[protected]@gmail.com

I had made online transaction on 11/05/2012 with pvr cinema via axis bank. I had booked two tkt of ishaqzaade for Sunday 6.30 pm show. but i dint get any conformation regarding tkt booking from pvr side and my axis account was debited by 280 rs. after that i called customer care in axis bank they told me you have to confirm with beneficiary weather they received the money or not. i was personally meet pvr executive and told that i dint got any conformation regarding same.

kindly return my valuable money.

Thanks

Hardik Bhave
[protected]

Hi,

I had booked 7 tickets for a 7:50 PM show for movie Titanic on 10th April 2012 .The money was deducted from my account .However I did not receive any tickets.The transaction was made via net banking for ICICI bank. The session got expired and I did not receive any tickets.

Regards,
Shruti

Dear Sir,

I went to watching movie at PVR Cinema. The person of PVR Cinema are very dis-casting. my wife having fast she carry fasting snacks from home but these people don't allow any kind of eatable food inside the hall they said put this thing out side of hall i said where i have to put they said manage this thing by your sources.
How kind of services they provide. They don't have fasting snacks & they are not giving any permission to take my snacks inside. Even the people are not talking in gentle way.
PVR IS VERY BAD IN MANNOUR. STAFF IS NOT CO-OPERATIVE. MANAGEMENT IS POOR. EVEN THEY DON'T KNOW ABOUT HUMAN BEHAVIER

Hi,

I have booked 2 tickets for Movie "Agent Vinod" on Friday 23rd march' 2012. The amount of INR 330 got deducted from my HDFC credit card and the booking ID was not generated. Its been 2 days I have been searcing for contact no.s for pvr cinemas but no response. I have dropped an email on [protected]@pvrcinemas.com but no response.

I am a registered user with PVR on their website with the Email ID: [protected]@gmail.com

Kindly Help

Thanks & Regards
Masoom Anjum Maulick
[protected]

Hi,

I have done the online transactions in my citi bank credit card for the movie sri ramarajyam.I have done only one transaction and it was deducted twise in my account.i already contact with the merchant personally and threw mail.But i didn't get any response from the merchant.Please find the attachment regarding this.The transaction date and amount is 20/11/2011 and 740 rupees.Please do the needful.

Regards,
Manoj.S
manoj.[protected]@gmail.com
[protected]

I made transaction of Rs.495 for movie tickets .All the transaction went well but ticket was not generated .An error got displayed and amount got deducted from my account.I made transaction using NetBanking(OnlineSBI) as payment mode and referrence number generated in netbanking was CCA12CCEU217IG96618922.

I again tried to book ticket but same thing happened this time too.Reference number generated this time was CCA12CCEU192IG96616261.
Kindly help.
Namrata Joshi
[protected]@gmail.com

Pvr staff are very indecent while talking . Today being holi it's obvious people will have color in their face or body but they are not being allowed to enter the premises of Rahul Raj Mall. Inspire of taking shower try say if any mark will b seen no one will allowed to sit in the theater .. And also the staff of the ticket counter and guard at d gate don't know how to talk with the customers or the common public .. First teach them how to be polite in their words then recruit them for their duties. This is height of insult for us . Next time we would never prefer to enter d mall or pvr cinemas again

Hi,

I have booked 2 tickets for poolarangadu(Telugu) at 7pm on 03/03/2012 show through PVR website online. We decided to no go to file today due to some personal issues. I have tried alot to cancel the ticket in PVRcinemas.com, but could not able to do so far.

I have called up to different numbers to reach pvr customercare people. No one picked up the call.
I have tried on[protected]PVR customercare number).

Kindly take the action PVR since customer are suffering so far.

Thanks,
Veer

Dear Sir,

On 24/02/2012 by 9.30 pm, I have booked tickets for Ghost Rider through PVR(Chennai)legal website for sunday(26/02/2012) show 16.40 for 4 members through my Indian Overseas Bank Net banking Ref no:CCAV-CCA12BAEM834-O120224-NET. However, Ticket was not generated but Rs.600/= was debited from my Account, also i didn't get any confirmation message from your side.

So, I kindly request you to arrange for Refund.

Details of my booking:

Mail Id: [protected]@gmail.com
Mobile no: [protected]
Location: Chennai
Film: Ghost Rider(3D)-English
Booking date; 24/02/2012
Show date: 26/02/2012
Show time: 16.40
No of tickets: 4
Cost: Rs.120=/Each( 120*4=480+120=Rs.600/= Including service charge)

Kindly do the needful for the same.

Thanks & Regards,

Kumar,
[protected]
Chennai.

Please see the below mail chains with PVR Cinemas but still didn't get the refund of bad transaction SAHR[protected]. They sent me a mail that refund the amount within 7 working days but now its been more than a month.

Please help me to get my money back of amount 330.00

Thanks,
Ankita Gupta

[protected] Forwarded message[protected]
From: <[protected]@ccavenue.com>br...

On 8th Jan 2012 I tried booking 3 tickets using the PVR Cinemas IVR.The credit card used got debited but no confirmation was received for the booking.
On the same day when I visited their office,I was told that there are no bookings present in the system with my credit card.So,I was advised to re book tickets by paying again with a promise that the refund for the previous transaction will be processed in 7 working days.
After continuous follow up mails sent by me ,PVR reverted saying that the refund cannot be processed as the transaction done by me had gone through & the confirmatory SMS was sent to my landline number.

I find this ridiculous & want the PVR management to re check the logic on which they build their processes.

I am trying to book a ticket thru pvrcinemas.com website for a movie for continuous 3 days. Could not even book. It is the worst online booking service I have ever seen my lifetime. The site doesn't refreshes, it doesn't have user friendliness. When u click on Select class, if you select any particular class it says this class is full and it will ask to select another class but it doesn't give the option of choosing the other class.

Always it shows error on page when you open this site. Whereas all other websites work fine. Horrible site ever seen. Even the service in PVR also will be like this who knows ???? So guys please don't waste your time by trying to book tickets in PVR. It's utter waste of time. If you want to speak to me call me. My number is [protected].

This is subject to register my complaint that i ajay giglani had purchased two pvr vikas puri tickets through tel booking [protected] pertains to desi boys movie on 3rd december 2011 and Rs 330/- and same amount has been debited from my sbi credit card no [protected].
When i have not received any booking confirmation sms from your side i visited vikas puri pvr ticket counter and met the manager...he confirmed me that booking has not been successfull and you ll got the refund back in your sbi credit card.thn i had purchased another two tickets with same card amounting to Rs 300/-.
Till date i have not received my funds back in my credit card.sbi bank card dept confirmed me that payment has been credited to pvr cinemas.
I would request you to pls look into this and get it resolved on priority basis as why i should pay twice for the same ticket.
Would appreciate your early revert.
Ajay Giglani
Giglani.[protected]@gmail.com
Cell-[protected], [protected].

Please treat this as urgent. My :HDFC account has been charged twice 330 rupees each time for tickets which were never processes.
The transaction was through net banking.
Movie time. 6.15 show.
Date. 17 Decemner
Movie. Ladies vs Ricky Behl
You need any other details let me know. But I want this reversal done a.sap
Thanks
Anurita
Sent from BlackBerry® on Airtel

-----Original Message-----
From: [protected]@gmail.com
Date: Sat, 17 Dec 2011 12:49:35
To: <[protected]@pvrcinemas.com>
Reply-To: [protected]@gmail.com
Subject: Refund request

Hi
My netbanking was charged twice with 330 rupees each. But none of the tickets were booked.
Kindly treat this refund as urgent
Thanks
Anurita arora
[protected]
Sent from BlackBerry® on Airtel

Dear Concern,

I made and online booking for the PVR cinemas website for 29th october, 2011, for two seats with Reference number SAHR[protected]. Right after the booking i sent them the mail for cancellation as there is no other option available except for this( one number is available on their website but tape plays on it ...send your enquiries on [protected]@pvrcinems.com). Till now i am taking the regular follow ups but now they are saying the cancellation is no policy for thier company........please help me solving this issue and refunding the money back.
or what is the way out of this problem.

Also incase you want some other details please contact either on my e-mail id or phonetically

Looking for response soon.

Regards

Jatin Rajput
[protected]@gmail.com
[protected]

I had booked ticket for Desi Boyz on 26 Nov 2011 through online site of PVR i.e www.pvrcinemas.com. I had booked 2 tickets and paid Rs620 through net banking. The amount got deducted from my bank account but I have reeived no confirmation from PVR. I had tried their nos also but all in vain. I had also send my feedback to them through their online feedback form but got no response. I am still waiting for my refund.

I did a online booking for a tamil movie on 25th Oct 2011 at PVR Cinemas, Nirmal Lifestyle, Mulund. The transaction failed but amount Rs 460/= was shown as debited from my credit card account. I tried the customer care number[protected] but the number seems to be out of service. Also, my mails to [protected]@pvrcinemas.com did not help. I did not get any response from PVR Cinemas.

Please guide and help.

Regards,
R.Srinivasan.
vasan.[protected]@ril.com