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PVR Cinemas Complaints & Reviews

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Updated: Dec 28, 2024
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PVR Cinemas reviews & complaints page 117

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A
akansha.jaiswal
from Chennai, Tamil Nadu
Sep 22, 2012
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ticket not booked but amount is debited

Address: Delhi

I booked two online tickets from my credit card on 19th of september for the movie barfi. While the payment was proceeding the error page was displayed and after that my amount was deducted from the credit card. I checked again in the booked history but the ticket was not booked. The mercandise claimed the money without booking my tickets. The helpline numbers of PVR is never answered. I want my Rs. 394 to be credited in my account as soon...
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Address: North Delhi, Delhi

I purchased 4 tickets on line from PVR cinemas official site on 15/9/2012 for a show of Barfi on 18/9/12. I used ICICI bank Credit card for the same. Transaction went on smoothly and a charge of Rs.667.42 was informed to me by sms from ICICI. I also recieved an email from PVR confirming the booking and Booking ID PRVH[protected] was given along with the four Seat no.s P1, 2, 3, 4. I am a registered user of PVR and in the my account section...
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S Raaj
from Mumbai, Maharashtra
Aug 21, 2012
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Cinema Consumers Lied and Crippled

Address: New Delhi, Delhi

I went to Rivoli PVR Cinemas on August 20th to watch a movie at 7:15.
when I booked tickets at counter I was told Balcony was already full and was told there is vacancy fourth row from the back .
Unable to determine how the hall since fourth row from back would mean 3 rows are balcony (which happens in multiplexes) and then I get the next row with gradual steepening , I asked him if screen comes to level to eye meaning if...
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jndlv41
from Mumbai, Maharashtra
Aug 19, 2012
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Money deducted

Address: Uttar Pradesh

I tried to book 2 movie tickets for movie 'Ek Tha Tiger' on 14th Aug through my PVR cinemas gift card '[protected]' and 2 tickets cost around 380 RS so I select 300 RS from my gift card and rest from my debit card but suddenly my transaction got failed and again I tried to book my ticket then I saw that my PVR cinema card have no money which should be 300 RS I have reported so many times the same in PVR and called...
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Bimal Relia
Jul 30, 2012
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amount not refunded for bad transaction

Address: Ahmedabad, Gujarat

Dear Sir,

I had booked the tickets for the movie (3D) The Amazing Spider-Man, 6/29/2012 6:45 PM, PVR Acropolis - Ahmedabad thru my iphone app for which the booking Id was ACRO[protected] and for which the transaction showed failed but my CITI bank credit card was debited.

I did received a call and an email (attached below) from the PVR office if I want to avail the tickets or to cancel it. And I informed on the...
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drkirandeep
from Mohali, Punjab
Jul 23, 2012
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Money deducted from bank but seat number not given

Address: Jalandhar, Punjab

I was trying to book two movie tickets from pvrcinemas.com on 21 July Sat 2012. My Rs 333.71/- were deducted but I was not issued any ticket or seat No. My Card No is [protected] Standard Chartered Bank. So Please revert my money to my bank A/c.
Dr. Kirandeep Singh
Asst. Professor
LPU, Punjab...
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G
gurpreetanand007
from Harda, Madhya Pradesh
Jul 19, 2012
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payment done by credit card but not received the tickets

Address: Jalandhar, Punjab

I been to pvr cinemas and boked 3 tickets of cocktail on[protected]. I boked my tickets on the machine . After the whole transactions by credit card the payment is debited from my account but i havn't received the tickets. After that i went to the counter but the said your tickets are not booked. Might your transaction has been cancelled. I showed the message to the manager available over there but he said that i can't help you....
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K
kiran265
Jul 16, 2012
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REFUND OF PAYMENT

Address: South Delhi, Delhi

I was trying to book tickets from PVR site on 13th July and everything was done, payment and all.
But suddenly system showed transaction failed error, which was "Transaction failed, amount will be refunded". I could not watch the movie as I did not get the confirmation but payment was charged thru net banking. I request you to pls refund the amount of Rs. 500.56 that was charged from me. You early action on this would be...
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P
pankajsindhu
from Mumbai, Maharashtra
Jul 16, 2012
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Online charged but tickets not given

Charged me on the online transaction for tickets but no seats allocated and no refund given. Buggers dont even have a helpline where any individual can speak to for one's problems.
Try their IVR number and in 1 hr, if you are lucky you may get connected - on this also, you cannot speak to any human voice.
A regular feature from PVR the cheats....
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S
Sureshsmrao
Jul 7, 2012
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No option for cancellation

Address: Bangalore, Karnataka

I booked two tickets for Amazing Spiderman movie at PVR Cinemas, Bangalore for 15.45 show on 8-July-12. As I was booking online movie ticket for the first time I booked Gold class seat which is very expensive at 750/- per ticket. After that I realized I should have booked Classic Class ticket which costs around 250/-. But when I tried to cancel the ticket & book for Classic option, there is no option to cancel the ticket in the website....
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K
kkmakkar
from Pune, Maharashtra
Jun 29, 2012
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Refund of ticket amount

Address: Chandigarh, Chandigarh

I made an online booking on pvrcinemas.com for 4 tickets for spiderman movie to be shown on 30.06.2012 at 03:10 pm, payment worth Rs.760-00 was deducted from my credit card , but pvrcinemas web site failed to complete my transaction and did not confirm any ticket booking.I approached ticket counter of Centra Mall in Industrial area ,phase I, Chandigarh, in which PVR cinema is located, but it is surprising to state that no one is ready to...
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Prafull Sharma
from Mirzapur, Uttar Pradesh
Jun 15, 2012
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ticket not booked but money deducted

Address: Allahabad, Uttar Pradesh

i have tried 2 times to book ticket but after deduction, failed to get back to pvr cinema website. My ticket not booked.

Here is detail of deduction. Please verify and try to do refund.

09-Jun[protected]Jun-2012) TO TRANSFER
INB CCavenue Bills CCA12FDEA962IGB0614942 TRANSFER TO [protected] AVENUES INDIA PRIVATE 250.00
09-Jun[protected]Jun-2012) TO TRANSFER
INB CCavenue Bills CCA12FDEA871IGB0613832...
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Leena Ali
from Gurgaon, Haryana
Jun 1, 2012
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credit card debited but no ticket conf ID

Address: Delhi

I tried to book 3 tickets for Rowdy Rathore on 1 june 2012 for the 10pm show at Ambience Mall, my citibank credit card was debited for 1125 but i did not receive any ticket conf Id and on calling PVR I was told that there are no tickets bkd in my name. Citibank was most unhelpful and could not take any action eventhough it was a wrong transaction. I hope that this amount is going to be credited to my account without any further fuss .br...
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M
mayankaroraus
from Delhi, Delhi
May 30, 2012
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REFUND OF MONEY

Address: West Delhi, Delhi

HI MY NAME IS MAYANK ARORA AND I WAS TRYING TO BOOK 4 TICKETS ON PVR WEBSITE FOR THE MOVIE CALLED ISHQZADE FOR PVR VIKAS PURI HOWEVER ON THE PAYMENT SCREEN THEY TOOK MONEY OUT FROM MY A/C WHICH IS 760 RS AND I HAVE NOT RCVD ANY TRASACTION NO OR ANY ANY TICKET'S I AM JUST SENDING MY MAIL TO THEM AND THERE IS NO RESPONCE AND I AM DIALING CUSTOMER SERVICE NO WHICH IS [protected] NOBODY IS ANSWERING THE PH..I DON'T KNOWN WHAT TO...
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M
manushaarmma20
from Jaipur, Rajasthan
May 30, 2012
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Deduction of Rs250/- during purchased of tickets from my Debit Card due to failure of Swipe Machine of PVR

Address: Allahabad, Uttar Pradesh

Dear Mr Concerns,
I purchased two tickets from PVR Allahabad on Date 24thJan 2012 from my Debit Card of SBI Bank.But during swipe of my Card,Swipe machine not worked properly of PVR Cinemas Allahabad,due this my balance has been deducted from my a/c Rs250/- after not issuing of tickets
For the above issues I tried to contact to PVR Allahabad Cinema office many times. But,the concern person...
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A
avishekkumar
from Mumbai, Maharashtra
May 29, 2012
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Bad Transaction Refund PVR: 00001000204836

Address: Thane, Maharashtra

Hi,

I was booking the ticket for movie on 6th May, 2012 from

www.pvrcinemas.com site (for Mumbai- PVR Mulund) and the Amount Rs. 390

got deducted from my HDFC VISA Credit Card[protected]**** and

amount was paid to the PVR cinemas but the ticket for the movie was not

confirmed.

Later on, I got the mail from PVR stating that your amount will...
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J
jack888
from Mumbai, Maharashtra
May 16, 2012
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REFUND NOT RECEIVED

Address: Gurgaon, Haryana

Hi,

I have made the booking for the PVR Ambience Gurgaon on 29th April - Sunday (TEZZ Movie) - 8:40 Show.

I have made booking for 5 tickets - Total Amount of 1700 was deducted from Credit Card.

Credit Card - Citi Bank
Credit Card Transaction Approval Number: 352334

When I went to the Theatre, I was told that there is no booking confirmation with them and the amount will...
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H
hardikbhave
from Nagpur, Maharashtra
May 15, 2012
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issue of refund

Address: Vadodara, Gujarat

I had made online transaction on 11/05/2012 with pvr cinema via axis bank. I had booked two tkt of ishaqzaade for Sunday 6.30 pm show. but i dint get any conformation regarding tkt booking from pvr side and my axis account was debited by 280 rs. after that i called customer care in axis bank they told me you have to confirm with beneficiary weather they received the money or not. i was personally meet pvr executive and told that i dint got...
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S
shrnyr
from Chandigarh, Chandigarh
Apr 11, 2012
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Ticket money refund

Address: Chandigarh, Chandigarh

Hi,

I had booked 7 tickets for a 7:50 PM show for movie Titanic on 10th April 2012 .The money was deducted from my account .However I did not receive any tickets.The transaction was made via net banking for ICICI bank. The session got expired and I did not receive any tickets.

Regards,
Shruti...
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Kumawat.Manish
from Bengaluru, Karnataka
Mar 29, 2012
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Misbehavior

Address: Udaipur, Rajasthan

Dear Sir,

I went to watching movie at PVR Cinema. The person of PVR Cinema are very dis-casting. my wife having fast she carry fasting snacks from home but these people don't allow any kind of eatable food inside the hall they said put this thing out side of hall i said where i have to put they said manage this thing by your sources.
How kind of services they provide. They don't have fasting snacks & they...
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