PVR Cinemas Complaints &amp; Reviews

Address: Hyderabad, Andhra Pradesh

on January 14th 2011 i have booked 2 tickets , Hyderabad PVR, 4:50 movie, i used PVR 250 rupees gift card, but the tickets price 340 rupees, it asked me again 90 rupees pay, unfortunately my axis bank account locked , when i try to pay, but again i tried its saying gift card balance is zero, but i have not yet received any confirmation about tickets or gift balance.

I have all the conversations with them and videos too, going...

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Address: Chennai, Tamil Nadu

I was trying to book 2 tickets through online for movie Kavalan on 21st of Jan Morning for the show on 22nd Jan 09.30 show. My amount 300 was taken taken from my account but ticket was not confirmed. Transcation reference is UBP/DEBIT/[protected]. i need my money 300 to be transferred back to my account. have attached the transactions details attached....

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Address: Delhi

I'd booked 4 tickets for a 12:45 p.m. show on January, 17th (No one killed Jessica movie) through PVR cinema's site. An amount of Rs.780/- has been deducted from my HDFC account for which I got a confirmation message from the bank. But the tickets were not booked. The page got hanged but debited the amount. When I went to PVR cinema MGF Metropolitan, Gurgaon they said that the amount will be refunded if i lodge a complaint here....

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Address: Gurgaon, Haryana

I had booked ticket for 8th January 8:30 PM show of "no one killed jessica" through online portal and debited INR 650 twice (because both time there was an error occurred during the transaction) but the ticket was not booked and today when i found the status of my account i do not get the credit of that amount (INR 1300), i have forwarded my concern to PVR cinemas but there is no revert from there end...

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Address: Bangalore, Karnataka

I am sending this mail for refund nither you have any help line no

[protected] Forwarded message[protected]
From: <[protected]@pvrcinemas.com>
Date: Tue, Jan 4, 2011 at 11:28 AM
Subject: Delivery Status Notification (Failure)
To: [protected]@gmail.com

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients...

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Address: New Delhi, Delhi

I have booked 5 online tickets for movie MEGAMIND-3D for PVR-Nariana on date 29th dec2010; showtime 6:30.

At the end of payment of Rs 775 through online SBI banking, the ticket was not booked; a message was appeared as "booking session expired". However, the transaction was done from my SBI account. The transaction reference no. is "CCA10LAAT602IG36963364 TRANSFER to [protected] AVENUES INDIA PRIVATE" .br...

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Address: Chennai, Tamil Nadu

Respected sir ,

I want to state that while booking tickets online for tees maar khan PVR on 24 th by using internet banking of state bank of India in chennai , tamilnadu , unfortunately there was an error in the transaction all the procedures were successful but i haven't received any confirmation mail , then i checked my account i found that rs 300 was deducted from my account . i knew that any failed transaction will...

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Address: Delhi

Dear Sir/Madam,

I want to do the complaint for 3D glasses which provide by Naraina PVR Cinema for 3D movie Narnia 3.

These glasses are very highy and sizes are also very bigger which not suitable for kids.

We pay the higher charges for 3D movie but due to high weight and big sizes my kids not enjoy this movie.

Thanks & best rgds

Rajnish Marwah...

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Address: Mumbai Suburban, Maharashtra

Dea Sir / Madam

I tried to book 4 tickets of movie "No Problem" on 11-Dec-2010 for 8pm show on PVR-Mulund for which cost shown to me was Rs. 780.

I tried to pay with gift card no. [protected] for Rs. 500 and balance amount of Rs. 280 was to be paid through credit card. Process was aborted in between giving error message "SESSION EXPIRED" and when I tried to book ticket again using...

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Address: Gurgaon, Haryana

Online booking transaction
I just booked 4 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 30/11/10 at 6.15 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 780/- was deducted and no confirmation message was sent either to my e-mail ID or...

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Address: South West Delhi, Delhi

One of my transaction failed before booking these tickets on 12.11.10 but amount is not refunded till date.Kindly do needful in refunding the same in my account.Reference no showing in my bank account is CCA[protected]Avenues India Ltd /[protected].Neither anyone picking up customer support no. they have given on site[protected] nor replying the mail sent to [protected]@pvrcinemas.com

ANTRIKSH CHAUHAN
[protected]...

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Address: Bangalore, Karnataka

I tried booking 2 tickets for "The Devil" on the 6th of November 2010 through PVR's website http://www.pvrcinemas.com using HDFC netbanking, but before I could complete the booking the transaction timed out. An amount of Rs. 500 was debited from my account and hasn't yet been refunded. [CCA[protected]Avenues India Ltd, Cheque No. C[protected]] I have emailed both [protected]@pvrcinemas.com and [protected]@pvrcinemas.com, but...

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Address: Bangalore, Karnataka

I just booked 3 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 27/11/10 at 1 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 750/- was deducted and no confirmation message was sent either to my e-mail ID or mobile number. I was able to pull out...

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Address: Bangalore, Karnataka

Gift card reedemed but session expired
Importance: High
I was trying to book my tickets online for Harry potter on 22nd Nov 2010. I had selected 2 seats and I was in the process of making the payment. The total amount was Rs 540. I did get a prompt saying I can make a payment of 500(available balance in my gift card) and the rest of the payment can be done using another mode of payment. First, I made a payment of Rs500 using...

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Address: Chennai, Tamil Nadu

I tried to book 3 tickets today (14.12.2010:9.20am) at the website for the movie "The Social Network", at PVR Skywalk, Chennai for 1:15 pm show. I took the option of Axis Bank Net Banking, and completed my payment transaction. At the end of payment you are told the transaction is not completed and the money will be refunded.

But you get no response from the email id of the pvr support. And I am still waiting for...

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9 Comments

Address: Bangalore, Karnataka

Hi Avenues India Team,

Please find the adjoining e-mail thread for the communication by my bank(HDFC) on the failed transaction .

(booking done on 14/10/2010 by me for the malayalam movie "Pranchiyettan" for the 15/10/2010 09:25 PM show for two persons @ pvr cinemas,Koramangala through your payment gateway).

Request you to take necessary and prompt action to refund the booking amount(480...

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Address: Chandigarh, Chandigarh

hi
i was booking my show on 2nd of oct..while booking show ,i did get any regarding the ticket confermation but money was deducted twice i.e. 1050.till nw i didnt get the money back.my acc. no is [protected] .

Bhupain joshi
[protected]...

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Address: Chandigarh, Chandigarh

Dear Concern,

On 21 Aug 2010 I was booking 7 tickets for "Peepli Live" movie in PVR Chandigarh.
The transaction failed as the session was over..ticket wasn’t confirmed but money was deducted from my HDFC account.
I booked the ticket again and Rs. 735.00 were debited twice from my account.

The failure message online booking was "Your tickets cannot be booked, If money has been debited...

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