PVR Cinemas Complaints & Reviews

Hello Sir,


I would like to file a complaint against the PVR cinemas. Last week, I went to Ambience Mall where I purchased 2 tickets for movie “The Dark Night” where the hall was almost empty at 9.30pm and then I decided to cancel my tickets at 10 pm and the show was starting at 10.45 pm, with some fine if any, as my daughter started to cry and I had to take her home. So I went to the counter for a refund...

dear sir, i purchased 2 tickets of pvr cinema chandigarh through my platinum credit card after reading your advertisement which clearly says that one ticket is free with another ticket provided in is online booked through visa platinum card. but to my surprise you have deducted the amount for both tickets plus service charges.PLEASE REFUND THE EXCESS AMOUNT AS MENTIONED IN YOUR ADVT AS IT IS NOT EXPECTED FROM A REPUTED ORGANISATION LIKE...

Dear Sir/Madam,

PVR, Inox and other multiplexes grossly overcharge for refreshments. For example a 500 ml softdrink at PVR costs Rs 60 (almost 3 times the market rate) whereas a 300 ml cup costs Rs. 50 (5 times the market rate). There is no justification for such gross overcharging. In addition, by keeping the price of the 300 ml and 500 ml almost the same, they are indirectly forcing consumers to purchase 500 ml cups.br...

In the evening of 20 july'08, me and my family decided to go for the movie "KISMAT KONNECTION". We checked the newspaper(The Times of India) for the cinemas and the timing of the same.The newspaper showed "KISMAT KONNECTION" running in pvr saket and sahara mall, gurgaon(newspaper cuttings can be produced as documentary evidence). Since we live in connaught place we decide to go to pvr saket for the 8pm show. To...

we three friends went to pvr citywalk in saket .. to watch the movie jaane tu ya jaane na we reached the counter by 15:35 .. we asked for the tickets for 1600 hrs show the . they tols us it had been sold out . so we askes for the show at 1740 hrs they gave us tickets without even giving us information abt the timing and audi .. we waited till 1740 hrs and when we enter they told us the ticket is for 1600 hrs show after enquiring abt it .....

Would strongly suggest please don't go to PVR EDM to wtach movies it is pathetic levels of cusotmer service !!
I Had requested for a 7:35 Show ticket insstead was given the 5:40 by the ticketing clerk. no one ( security, hall clerk, usher)checked it when we enterd the hall for the 7:35 show 10 minutes into the movie someone comes up and says you have a wrong show ticket. and then the manager says you go out of the hall ican't...