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Updated: Feb 17, 2025
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S
smartpma2004
from Mumbai, Maharashtra
Jan 3, 2011
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Transacted money of ticket booking failure is not credited back in account

Address: New Delhi, Delhi

I have booked 5 online tickets for movie MEGAMIND-3D for PVR-Nariana on date 29th dec2010; showtime 6:30.

At the end of payment of Rs 775 through online SBI banking, the ticket was not booked; a message was appeared as "booking session expired". However, the transaction was done from my SBI account. The transaction reference no. is "CCA10LAAT602IG36963364 TRANSFER to [protected] AVENUES INDIA PRIVATE" .br...
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bhaskariloveme
from Chennai, Tamil Nadu
Dec 29, 2010
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FAILED ONLINE TRANSACTION MONEY NOT CREDITED

Address: Chennai, Tamil Nadu

Respected sir ,

I want to state that while booking tickets online for tees maar khan PVR on 24 th by using internet banking of state bank of India in chennai , tamilnadu , unfortunately there was an error in the transaction all the procedures were successful but i haven't received any confirmation mail , then i checked my account i found that rs 300 was deducted from my account . i knew that any failed transaction will...
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rajnishmarwah
from Delhi, Delhi
Dec 18, 2010
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3D GLASSES

Address: Delhi

Dear Sir/Madam,

I want to do the complaint for 3D glasses which provide by Naraina PVR Cinema for 3D movie Narnia 3.

These glasses are very highy and sizes are also very bigger which not suitable for kids.

We pay the higher charges for 3D movie but due to high weight and big sizes my kids not enjoy this movie.


Thanks & best rgds

Rajnish Marwah...
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C
CHETAN RAJPARA
from Mumbai, Maharashtra
Dec 11, 2010
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Online booking - debit made twice

Address: Mumbai Suburban, Maharashtra

Dea Sir / Madam

I tried to book 4 tickets of movie "No Problem" on 11-Dec-2010 for 8pm show on PVR-Mulund for which cost shown to me was Rs. 780.

I tried to pay with gift card no. [protected] for Rs. 500 and balance amount of Rs. 280 was to be paid through credit card. Process was aborted in between giving error message "SESSION EXPIRED" and when I tried to book ticket again using...
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A
avni.agrawal
from Noida, Uttar Pradesh
Dec 7, 2010
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Unsuccessful transaction and still amount of Rs. 780 deducted

Address: Gurgaon, Haryana

Online booking transaction
I just booked 4 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 30/11/10 at 6.15 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 780/- was deducted and no confirmation message was sent either to my e-mail ID or...
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antriksh_av
from Mumbai, Maharashtra
Dec 2, 2010
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MONEY NOT REFUNDED OF FAILED TRANSACTION

Address: South West Delhi, Delhi

One of my transaction failed before booking these tickets on 12.11.10 but amount is not refunded till date.Kindly do needful in refunding the same in my account.Reference no showing in my bank account is CCA[protected]Avenues India Ltd /[protected].Neither anyone picking up customer support no. they have given on site[protected] nor replying the mail sent to [protected]@pvrcinemas.com


ANTRIKSH CHAUHAN
[protected]...
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J
jasminabegum
from Bengaluru, Karnataka
Nov 28, 2010
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Online Transaction Failed - Money Not Refunded

Address: Bangalore, Karnataka

I tried booking 2 tickets for "The Devil" on the 6th of November 2010 through PVR's website http://www.pvrcinemas.com using HDFC netbanking, but before I could complete the booking the transaction timed out. An amount of Rs. 500 was debited from my account and hasn't yet been refunded. [CCA[protected]Avenues India Ltd, Cheque No. C[protected]] I have emailed both [protected]@pvrcinemas.com and [protected]@pvrcinemas.com, but...
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nishac05
from Sholinghur, Tamil Nadu
Nov 26, 2010
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Online booking transaction

Address: Bangalore, Karnataka

I just booked 3 tickets online from the PVR cinemas site for the hindi movie Guzarish scheduled for tomorrow 27/11/10 at 1 PM. After I was directed to the HDFC netbanking site and the payment was done I received an error of "transaction unsuccessful". On checking my account I observed that an amount totalling to 750/- was deducted and no confirmation message was sent either to my e-mail ID or mobile number. I was able to pull out...
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Complainant105
from Mumbai, Maharashtra
Nov 19, 2010
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Online Booking Website problem/ Money loss

Address: Bangalore, Karnataka

Gift card reedemed but session expired
Importance: High
I was trying to book my tickets online for Harry potter on 22nd Nov 2010. I had selected 2 seats and I was in the process of making the payment. The total amount was Rs 540. I did get a prompt saying I can make a payment of 500(available balance in my gift card) and the rest of the payment can be done using another mode of payment. First, I made a payment of Rs500 using...
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bumeshrai
from Delhi, Delhi
Nov 13, 2010
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Cheating

Address: Chennai, Tamil Nadu

I tried to book 3 tickets today (14.12.2010:9.20am) at the website for the movie "The Social Network", at PVR Skywalk, Chennai for 1:15 pm show. I took the option of Axis Bank Net Banking, and completed my payment transaction. At the end of payment you are told the transaction is not completed and the money will be refunded.

But you get no response from the email id of the pvr support. And I am still waiting for...
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R
raison
from Bengaluru, Karnataka
Nov 3, 2010
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Money not refunded for failed transaction due to booking session time out

Address: Bangalore, Karnataka

Hi Avenues India Team,

Please find the adjoining e-mail thread for the communication by my bank(HDFC) on the failed transaction .

(booking done on 14/10/2010 by me for the malayalam movie "Pranchiyettan" for the 15/10/2010 09:25 PM show for two persons @ pvr cinemas,Koramangala through your payment gateway).

Request you to take necessary and prompt action to refund the booking amount(480...
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bjoshi711
from Chandigarh, Chandigarh
Oct 16, 2010
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refund money

Address: Chandigarh, Chandigarh

hi
i was booking my show on 2nd of oct..while booking show ,i did get any regarding the ticket confermation but money was deducted twice i.e. 1050.till nw i didnt get the money back.my acc. no is [protected] .



Bhupain joshi
[protected]...
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S
Simpy.thakur
from Bengaluru, Karnataka
Sep 24, 2010
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Charges Extra money not refunded

Address: Chandigarh, Chandigarh

Dear Concern,

On 21 Aug 2010 I was booking 7 tickets for "Peepli Live" movie in PVR Chandigarh.
The transaction failed as the session was over..ticket wasn’t confirmed but money was deducted from my HDFC account.
I booked the ticket again and Rs. 735.00 were debited twice from my account.

The failure message online booking was "Your tickets cannot be booked, If money has been debited...
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V
vijaykadli755
from Delhi, Delhi
Sep 20, 2010
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refund

Address: Chennai, Tamil Nadu

my name is vijay kadli i had booked tickets in pvr cinemas chennai located in skywalk mall on the date of 15th and 18th of september 2010.
i succesfully booked the ticket on both dates but the problem was on both dates when i booked for the first time i was charged the movie money while the message appeared as booking session expired and your money will be refunded.. this happened on both dates and i havent yet received the refund...
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amithbs
from Bengaluru, Karnataka
Aug 27, 2010
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Amount not Refunded in spite of complaining after 6+ months wait

Address: Bangalore, Karnataka

I had booked tickets for the movie Maleyali Joteyali at PVR Koramangla, Bangalore. The show date was 27/12/2009. This was done online through my citibank credit card. The amount for the booking was 780.00 rs. But, it so happened that this transaction was charged twice on the card. I had given a writen complaint at PVR Kormangala regarding charging me twice for one booking and I was told that the amount will be creadited in 3 days. I had given...
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vikramg79
from Nagpur, Maharashtra
Aug 19, 2010
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Non Refund

Address: North Delhi, Delhi

I booked my tickets from on Aug 4, 2010 at PVR Cinemas website (Net Banking) for Peepli Live. However, the tickets could not be booked due to some error despite acount getting debited from my account.

The portal displayed message "Ticket Could not be booked"

My reference number is:[protected]/PVR Movie Tickets/IND-B

Please process my refund.

Regards,
Vikram Gupta...
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jhappi_pappi
from Ahmedabad, Gujarat
Aug 11, 2010
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Being Rude with customers

Address: Ahmedabad, Gujarat

I had Ticket of the show at 3.00 pm. It was around 2.20 pm when i got to cinema but me and my friends were not allowed to enter. They asked me to come before half an hour before show. This was quite insulting. Even the security man was behaving rude. I asked to call the manager but i was not allowed to meet him and was asked to come after 15 minutes..
This is not the ethics. PVR is a great company and the cinema located at Acropolis-...
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N
navintikmani
from Mumbai, Maharashtra
Aug 8, 2010
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regarding 3d movie at pvr

Address: Tamil Nadu

i went to a 3D MOVIE DESICABLE ME AT 2.00 SHOWON 7TH AUGUST . THE MOVIE IS ADVERTISED AS 3D MOVIE IN THERE WEBSITE, NEWSPAPER , AND ALSO PRINTED IN THE TICKET . TO MY DISQUST THE MOVIE AFTER SEEING THROUGH THERE 3D GLASSES WAS LOOKING LIKE A 2D PICTURES WITH ALL THE IMAGES LOOKING BLURRED LIKE WE ARE SEEING A PIRATED VIDEO . IN ANY ANGEL THE MOVIE WAS NOT 3D WITH NO 3D ATALL .I INFACT IT WAS SEEING MOVIE WITHOUT GLASSES I WASTED 1000 RS ,...
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mechexpert
from Karad, Maharashtra
Jul 16, 2010
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Charged for nothing

Address: Ludhiana, Punjab

Respected sir,

I would like to bring forward a complaint against PVR CINEMA. Yesterday i bought 3 tickets (prime) & i opted to pay online through net-banking service (SBI) from internet. Everything went well , or as it seemed , i successfully was redirected to the SBI net-banking site & i successfully completed the transaction against AVENUES INDIA PRIVATE , which is also included in my account statement of INR 345/-...
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vijajayan
from Mumbai, Maharashtra
Jun 19, 2010
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Non issue of tickets

Address: Chennai, Tamil Nadu

On wednesday16 th june) I went to PVR cinemas chennai to book tickets for raavanan. They told that they haven't yet opened the counter for advance booking. Also we waited till thursday morning and even they have n't opened the online booking. Then I went personally to check the tickets but they asked me to come at 3 PM. Then I went at that time but they are saying the tickets are already sold till monday (21st june). It seems that...
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