[Resolved]  Redbus — Wrong ticket no.

www.redbus.in

I had booked my tickets yesterday (11th august 2009) with www.redbus.in on telephone call. The customer care representative of redbus sold me a ticket from Bangalore to Vijayawada dated 14th August 2009. Through out my conversation I was assured a window ticket in the middle of the bus and also my ticket says L11, which is supposed to be in the middle of the bus and also a window seat as confirmed thrice by the customer care gal.

Ticket details:

Ph:[protected]
Name: Raunak Raheja
Ticket No: TB[protected]
From: Bangalore
To: Vijayawada

Date: Friday, August 14, 2009
Seat No. : L 11, Passenger : One
Dept Time: 8.45pm, Diwakar Road Lines
Boarding Point: Indiranagar
Bus: Volvo A/c Seater

Now today I finally get the ticket hand delivered at my office, and I call Diwakar Roadlines the service provider to check up, and to my horror he says the seat are flexible also can be the last 5 seats. Most probably would be them only.

I just called back redbus and the executive very coolly says cancel the tickets???