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Updated: Mar 12, 2026
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V
vaib_sinha
Nov 1, 2011
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Address: Gurgaon, Haryana

I booked ticket for Haridwar to Delhi on Monday night 16th Oct 2011 11:00 PM through redbus.in

JBG Tour & travel give me seat in a bus which looks like AC bus but after 15 mins of journey when i asked for the bus driver to switch on the AC then i got to know that bus is not AC so i called to JBG tours office number mentioned in ticket provided by redbus.

Then they provide me another number to call and ask for refund. the person on other side is stating "That you have booked from website & i am a bus operator will not refund. Now i paid 499 rs for Non AC Bus while other passenger are travelling at 250 Rs coz. they manually booked the ticket.

After coming back to delhi i called to redbus support for the refund. they arrange me a conference call with bus operator to discuss the issue and bus operator appologise for the same and request redbus to do the refund.

But starge behaviour from redbus they refuse to pay me back any of the amount even i asked them to give me the audio details of the discussion happened on 19th October.

Even any one need the discussion mail trail (More than 8-10 mail exchange) do ping me at vaib.[protected]@gmail.com i will definately share the same.

But don't try redbus their support are more pathetic then the inconveinence i suffered while travelling.

I wrote this complaint on site to share my feedback of redbus.
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    rahulgangal29
    from Mumbai, Maharashtra
    Oct 31, 2011
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    Address: Ahmedabad, Gujarat

    Sir/Madam,

    I Rahul Gangal,have booked a ticket from red bus from Ahmedabad to Jaipur.
    It was of Seema Pooja Travels.
    The date of journey was 25th October,2011.
    The boarding point was Naroda , near S T workshop,Ahmedabad.
    Boarding time was 10.15pm.
    PNR number SPNKPY[protected].
    Ticket number TDB[protected].
    It was non ac sleeper bus,i have paid rs 700 for that ticket.
    I want you take it consideration that i was standing at the stop at 9.30pm.
    No bus came there of seema pooja non ac in which i booked ticket, and if came they didn't even bother to stop the bus and pick up the passenger.
    i waited till 12.30am there at naroda bus stop.
    i called someone in seema pooja travels,he told me that other bus coming behind you sit in that bus,i sit in that bus but there was no seat available in sleeper not even in sitting.
    The conductor in bus told me if you want to travel you have to travel like this no seat will be alloted.
    I came down from bus, and let that bus to go.
    I called Mr ashok,the owner of seema pooja travel,he told me,my money will be refunded,but still didn't get any response.
    Then i booked flight at 9.35 in morning to jaipur of rs 4950.

    Now who is responsible of all that?
    Who will pay for the ticket extra which i have paid for flight?
    Who is responsible for harassment which i faced on that day?
    Please do take some necessary action agaist them

    rahul gangal
    assistant manager
    icici bank
    [protected]
    [protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 

    pooja and seema travels — Providing improper ticket

    Dear Sir,

    We have booked ticket in pooja and seema travels from Kota to Ahmedabad in Bus no. 6667 for sleeper.
    and they assurred us to reach ahmedabad by 9:00 A.M. next day. But they dropped us at Udaypur at 7:00 A.M. from there we took another bus in which even we could not get aseat to sit. As far as i think about bus for which ticket provide to us did not have permit for Gujrat. we had an examination sheduled at 9:00 A.M. but we reach there by 01:00 P.M..
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      dinesh1984
      from Chennai, Tamil Nadu
      Oct 28, 2011
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      Address: Chennai, Tamil Nadu

      I am charged very high because it is a festival season.....It is 4 times as compared to other passengers....I am suffered a lot because of this.....I need a proper solution and explanation from the service provider for this act........
      Aug 13, 2020
      Complaint marked as Resolved 
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        Praveen Bhade
        from Darwha, Maharashtra
        Oct 18, 2011
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        I had booked a bus ticket @ www.redbus.in for Hyderabad to Nagpur journey by Omer Travels Volvo [tdax55525949] at INR 900/- I was supposed to travel in an omer travels volvo [Seat F3] but what was actually sent to the Bowenpally boarding point was a regular Non-ac bus for which fares through the www.redbus.in site itself are 450/-

        The reason given was that the volvo I was supposed to travel in was held by police and was not released in time.I was offered 200/- as refund which I declined. Apparently rates of the non-ac bus had been hiked from 450/- to 700/- just for the journey. I called up omer travels representative and I was told that he could not do anything as he was out of office. Seeing no other option I boarded the bus. I was told @ boarding that the bus would reach Nagpur by 7 am at the most whereas the bus actually reached nagpur at 10.30 am.
        I also happened to miss the engagement that was the purpose of the trip as I was late by 3 hours. This whole fiasco was reported to the customer care who then advised me to send a mail to support team. The customer support team did not reply and later I was offered a 100/- refund. Its just adding insult to the injury.The support staff does not believe in emails or so it seems, going by their unwillingness to hear me out or reply promptly. thanks you redbus and Omer travels, I am never using your services again and going to actively discourage anyone who wants to.
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          nithin pv
          from Kichha, Uttarakhand
          Oct 15, 2011
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          NEVER BOOK TICKETS IN OMER TRAVELS
          I booked tickets from hyderabad to bangalore in omer travels through redbus on oct 10. their worst irresponsibilty starts from starting it self..instead of 8.30 pm theyt started at 10pm.in between tyre got puncttured 3 times..these beggers dont have steppiny for replacing.all 3 times they cleard the puncture on the same tyre...finally i reached bangalore on oct 11th 3.30pm..actually i went for an exam...which icouldn't write..my entire journey goes of no use....i want compensation for the same
          Aug 13, 2020
          Complaint marked as Resolved 
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            thyagarajm
            from Hyderabad, Telangana
            Oct 6, 2011
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            Address: Hyderabad, Andhra Pradesh

            Hi,

            Really Mother of frauds is redbus.in/Dhanunjaya travels, I booked tickets on on 04/10/2011 from chennai to hyderabad. In which Dhanunjaya travels preponded the travel time and without any information about the prepondment. when i called customer care they asked me to take another travels for which i asked to pay 1500Rs. All these are to F---- our money through online.

            Don't ever book tickets through online in redbus.in.
            Aug 13, 2020
            Complaint marked as Resolved 
            We traveld in Dhanunjaya travel one week back from Bangalore to Hyderabad and we forgot our shoes in the bus. We called the travels as soon as we realized our mistake. They said will look into the matter. After that we never heard from them. When we called them they simply informed us they didn't find anything. They are just liars and I don't recommend them to any of my friends. Be aware of them.
            I was booked a ticket on red bus to journey from Bangalore to Ongole (tecket No: TE[protected]). But the bus has passed away without pick me. How to get the ticket refund...some body please help me.
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              S
              Srini Nai
              from Chennai, Tamil Nadu
              Oct 1, 2011
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              Address: Hyderabad, Andhra Pradesh

              Hi

              Redbus.in is cheating customers, when i booked through online from orange travels site form hyderbad to chennai they deducted the amount from my credit card, and later no bus ticket got generated, when i contacted them they said will will not charge the amount from the card later i found the amount deducted from my card when i contact orange tours they said redbus is main, when i contacted redbus they sayign we do not know anything please adive how can get my money back


              FYI


              Thank you for your order from http://www.busagent.in

              For your convenience, we have included a copy of your order below.
              Please Note :- The charge will appear on your credit card / Account statement as 'Pilani Soft Labs Pvt Ltd'

              If you have a question about your order status, you can contact the seller directly by
              e-mail at : [protected]@redbus.in.


              ORDER DETAILS:Merchant Site URL : http://www.busagent.in
              Order Number: [protected]Order Received: Sep 23, 2011

              Total Amount : INR (Indian Rupees) 900.00
              Dear sir.

              I had cancelled my ticket dated on 13 may 2013 (RS 450)my ticket #is-TF[protected] my travel dated on 20 may 2013 from Bangalore to Hyderabad after cancelled the ticket amount is Rs-405/- still not yet credited in my account, and when i spoke with red bus people they are telling always conform with bank, like they said but i asked in bank there also amt cleared so what i want to do tell me then who is responsebility for my money please take the matter seriously then i have to go furtherly ...

              Regards,

              S.Ramesh babu.

              contact immediatly my cell:[protected].

              Refunding of my amount

              I book ticket between farrukhabad to delhi on date 4 june 2016 my balance from debit card deduct but booking not confirm .also not any reply .please reply immediately or I complaint a fire against red bus.

              Seat changed without any consent

              I have booked redbus service to mandi from delhi on 15 june 2016. My seat number is 20 and the conductor of bus forced me to sit on 24 num, is this honoured ? As the seat num 20 remains vacant . Why they didnt give me my if i booked it online . This is a serious matter i would like to take redbus to civil matter, their services are ao poor .
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                atulsinha12
                from Mumbai, Maharashtra
                Sep 16, 2011
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                Address: Pune, Maharashtra

                hi all
                i haven't received the amount for my unbooked ticket...i had sent numerous mails to these guys but they keep saying consult with ur bankers, unnecessarily harassing the customers....whenever i called them ,they keep me on hold for a long time...
                worst service

                regards
                atul sinha....[protected]@sify.com
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                redbus cancelled my ticket and took money without my knowledge
                hi,

                i booked a ticket to my native xterday through Redbus and my ticket was confirmed
                nextday my ticket wan cancelled i dont know how it happened
                when i contacted redbus they told they are not aware of this issue and they are not responding properly, i never share my personnel date with anyone, Redbus is so careless in security, may be in future credit card details may also be hacked and misused
                Read comments Unauthorized charges
                Hi all
                I tried to book the bus ticket through Redbus. They took money from my account and not booked the ticket on 22rd July 2015. Till now they have not refunded the money for unbooked ticket.
                Really redbus has very worst service.
                Instead o[censored]sing Redbus, Everyone Please try to use other websited like "Goibibo" for booking the bus tickets
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                  A
                  anugowda.2310
                  from Bengaluru, Karnataka
                  Sep 10, 2011
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                  Address: Hyderabad, Andhra Pradesh

                  I had tried booking a ticket in redbus , but the transaction failed after paying to ccavenue but the money is not credited back into my account

                  Transaction Date 06/09/2011
                  Transaction Amount INR 450.00
                  Transaction Type DR
                  Transaction Description ICONN/32537720/060911/CCAVENUE.COM / CHA
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                    C
                    Cannan Vaithilingam
                    from Visakhapatnam, Andhra Pradesh
                    Sep 8, 2011
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                    Address: Chennai, Tamil Nadu

                    I have booked a bus ticket from Chennai to Hyderabad the boarding place they have mention in the eticket is Chennai Central Railway Station and depature time is 19:45 suddenly at 18:45 we got a call because of traffice jam they said to come to koyambedu Private buses stand. Then i called the reb bus enquery the person who attend the call not given a proper answer and used very bad word and he said come to the red bus office if i want to anything. Plz guide as what I have to do next these could not happen.

                    Details
                    Travelling day - 07Sep2011
                    Departure Time - 19:45
                    Boarding Place - Central Railway station
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      E
                      elango80
                      from Gurgaon, Haryana
                      Sep 1, 2011
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                      Address: Tiruvannamalai, Tamil Nadu

                      Dear sir,
                      I am elango palani, i booked 4 tickect(Each ticket Rs.800) for my family members from vellore to hyderabad on 21 st august 2011 by my fathers statebank of india netbanking.
                      Rs.3200 was deducted but ticket not booked .I got message from redbus that
                      Your payment of Rs. 3200 has been deducted but a ticket could not be issued. Please do not worry.
                      This will be refunded within 7 days. For details check e-mail. Till date they didnt refund my amount and theere is no reply .

                      ORDER DETAILS:Merchant Site URL : http://www.redbus.in
                      Order Number: 5772601 Order Received: Aug 21, 2011

                      Total Amount : INR (Indian Rupees) 3200.00
                      State Bank of India Account Holder : ELANGO P
                      Billing Address : (As entered by the Customer)




                      i expecting your favourable reply to me .thanking you
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                        nature_shri1
                        Aug 22, 2011
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                        Address: Andhra Pradesh

                        Dear Red Bus Team,

                        I Booked my ticket from Bangalore to Guntur.But I canceled that ticket.Tracking number is 6521354.

                        Ticket details:
                        Ticket number (TIN): TD8X73742256
                        From: Bangalore
                        To: Guntur
                        Date of journey: Friday, August 05, 2011
                        Travels: Diwakar Travels
                        Bus type: Volvo A/C Multi Axle Semi Sleeper (2+2)
                        Boarding time: 09:00 PM
                        No of seats: 1
                        Seat number: D4



                        But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days( For your reference i am forwarding your mail with this mail).

                        Why are you not refunding my cancellation amount tell me that reason. and my request to you please refund my money for good customer relationship. please give me response as soon as possible.

                        Looking forward for your cooperation and quick response.
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                          nithyalohith
                          Jul 26, 2011
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                          Address: Chennai, Tamil Nadu

                          We have been tryin to cancel a ticket from Goa to chennai (travel date - Aug 17,2011) for the last two weeks. The secenario is -

                          July 1
                          When the booking was done Redbus made a mistake and booked it for July 17'th (9 tickets fare of 11950/) Cash was paid on delivery on july 4.
                          We noticed later the journey date was july 17 instead of august 17 So we call them up and cancelled it and asked them to transfer the date to August 17.
                          July 6
                          They send us a ticket for aug 17th.(fare of 11,150) by email. They promise a cash copun of 800/-
                          July 15'th
                          We call red bus for the cash copoun of 800 in order to book tickets from bangalore to chennai. They give us a cash copun of 8365, we did not understand the reasons. We booked a ticket of 1000 Rs from it.
                          July 18'th
                          We ask them to cancel Aug 17 ticketAfter one week of dodging with us.they tell us a new story that the 8365 cash cupon is the cash cupon for the cancellation of July 17'th. If so why did they send us an email of the ticket for Aug17'th. When we call for the cancellation of Aug 17'th.They have used the cash cupon and booked the tickets for Aug 17'th .I really don't understand why.

                          Even then all we ask is the cash to be returned after cancelling the tickets.(Aug 17).The cash we need to recieve is Rs6805 from Red bus. They have not been responding to us. Every time we call we have to explain the situation as a new caller attends the call every time. They do not have a dedicated resource allocated to a case.
                          The response has been irresponsible and ineffecient.And this is my second bitter exprience with them. I would like to know what can be done to take legal action against them. Help would highly be appreciated. Thanks
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R.M.SEKAR
                            from Patan, Gujarat
                            Jul 25, 2011
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                            Address: Tamil Nadu

                            sir,i booked a bus ticket thru redbus.com service for 25th oct from chennai to madurai for my daughter in parveen travels.when i processed my sbi debit card through the avenue transactio failed but to my surprise, when i noticed my bank statement i found that an amount of Rs.690 was deducted on 23.7.11 and pos PRCH is written against it.hence it is requested sir,that the amount deducted may please be refunded immediatly..my sb a/c no is [protected].my email id is [protected]@gmail.com.my contact no is [protected].kindly do needful.thanking you. ...............R.M.Sekar, EDITOR ,DOORDARSHAN,MADURAI
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              A
                              anonymous253
                              from Mumbai, Maharashtra
                              Jul 7, 2011
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                              Address: Hyderabad, Andhra Pradesh

                              I booked a bus ticket for hyd-vizag through online with the RedBus In. It was booked for the 7th July, 2011. They booked it in the Reddy Travels. I had booked for the ac bus and they had charged me according to that ac bus which was Rs.650. It was scheduled for 5:20 PM . When I reached the said bus stop , I found no bus over there and I enquired from the travel agents. They said there was no bus for that specified date and time leaving from Hyd to vizag for that day. When I asked why did they do that booking even when they knew there wasnt any bus for that time, they blamed the Redbus . When we enquired from the Redbus , they just had a sorry and they said they will return our money after a week. I was fooled by this service badly. I dint know what to do that time.
                              I request you to please take special care in booking your bus tickets from this service because you never know when you can get fooled in midst of a unknown place and crowd.
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                                bret8
                                from Chennai, Tamil Nadu
                                Jun 27, 2011
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                                Address: Karnataka

                                I had booked a Kadamba bus ticket from the redbus site for a trip to Goa. The seat was confirmed and I printed out my Confirmed ticket. Now, once I got to the bus, the conductor see's that my name is not on the list, but instead my seat is booked in some other name. I immediately got on call with the customer care of redbus, but there was nothing they could do to help me out. There were 2 seats on that fateful day which were double booked and both from redbus.in
                                I had to reach Goa the following day, hence I had to take that bus as there were no other busses available. I had to sit the entire trip on the floor. I had paid the entire amount to get a comfortable seat in the bus and not a floor seat. The redbus customer care couldn't do anything to help me out. Some how I survived the trip with my rear paining like hell.

                                I gave a call to their customer care the following day and wanted to lodge my complaint. However, the person told me to write a mail to [protected]@redbus.in which I did. I followed up a couple of times with them regarding this. Till today, they have not even bothered to acknowledge or even reply to my mail. They have just taken their commission and sat happily there.

                                The main business redbus is in, is to book tickets. If it can't even do this, then there is no need for it to be in business. I have never booked on redbus since then, and will never again.

                                Because of sitting on the hard floor that night for the entire trip, I have developed pain in my joints for which I had to visit the doctor for medication which came to more than Rs.1000. Who is going to pay for this?
                                First of all I had to sit on the floor even after paying the full fair and now I have to pay for these doctor visits. I am totally disappointed with the response I've got from redbus. I have told all my colleagues about this and many have stopped using redbus.in for fear of this double booking. It's better to book from the main site of the travels itself.

                                I hope if redbus people are reading this, they will at least refund me my money, if not my medical expenses.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sandipghosh
                                  from Mumbai, Maharashtra
                                  Jun 27, 2011
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                                  Address: Delhi

                                  Dear Sir,

                                  I had booked AC bus tickets for Haridwar to Delhi dated 12th June,2011 Night for 4 persons amounting Rs. 1900/- through your company with seat nos.27,28,29 and 30 of Empire Travels ( Ticket Nos. TD6X94973288 and TD6X[protected] for boarding at Haridwar at 11.59 PM. However, on the afternoon of 12th June,2011 it was informed over phone that the said Bus can't enter Haridwar that day and we have to board the Bus from Dehradun on the same day at 09.30 PM. I was with my family at Rishikesh as per our plans and it was impossible for me to manage to come back to Haridwar, take luggage and go to Dehradun and reach there by even 10.00 PM as I was to come back at haridwar by 9.00 PM. Moreover, my request of adjusting my journey to next date was also not entertained. Subsequently , I was forced to book tickets from other Travel agent and return on next day i.e., 13th June,2011.

                                  I now request you to kindly arrange for refund of my money for the journey which I could not make due to none of my fault as the same travel agent on 12th Night at 10.00 PM confirmed my inability to board the bus and after that allotted the seats to other passengers.

                                  Thanking you,
                                  SANDIP GHOSH
                                  Mob. NO.[protected]
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                                    santumm
                                    from Morinda, Punjab
                                    Jun 17, 2011
                                    Jul 12, 2023
                                    This thread was updated on Jul 12, 2023
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                                    Resolved

                                    Ticket Cancellation money not refunded

                                    Address: Hyderabad, Andhra Pradesh

                                    I booked my bus ticket by REDBUS on 21 May 2011(Ticket number (TIN): TD6K39963447 from Visakhapatnam to Hyderabad for dated 29 May 2011 that tckt amount was 880/- Rs. and cancelled it on 28 May( tracking number is 5649276. )

                                    But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days( For your reference i...
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                                    saurabh986in
                                    from Mumbai, Maharashtra
                                    Jun 15, 2011
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                                    Address: Bangalore, Karnataka

                                    i am residing in bangalore.on 31st may 2011 i booked a ticket through redbus order no:-4772755.ticket was not booked and the amount was deducted from my account.as from that day till today i am continuously in touch with the redbus customer care regarding the refund of amount but i had not got any active response from that side.instead they had earlier told me that the amount would be reverted back within 5 working days but after the completion of the said time they had been stating various issues regarding the problem with the payment gateway,not able to find the problem etc.so it's my humble request that please look forward towards this complaint in a very professional as well as it should be looked forward as fast as possible.the amount stated is Rs1740/-.i would be obliged for your service.
                                    To them the customer is just another nuisance once the payment is receieved by them.
                                    Even they are not given mine Rs 504
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                                      rbanerjee
                                      from Mumbai, Maharashtra
                                      Jun 14, 2011
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      I have booked a cash on delivery ticket from Red bus on the 25/5/11 from Pune to Hyderabad. The travel date was 29/5/11.However, i cancelled the ticket on 27/5/11 by speaking to redbus customer care and sending my bank details to them on the same day. I was promised by the customer care executive that the money would be refunded in 4 working days. its been more than 18 days that i did not hear anything from them, even afetr repeated calls and mails.
                                      today (14/5/11) i get a mail from one of the executives that Red bus has issued a cheque (of lesser amount) and it will take 7 working days to get that cheque cleared. even outstation cheques of different banks get cleared in 3 working days. Therefore, not only it has been a harrasment for me to constantly follow up with these people, but also it is ridiculous in the way they have been taking their own sweet time.

                                      The Customer should not be violated to such an extent that they lose their patience and start feeling helpless at the end in front of these bloody money making goons who just know how to take money and not return them.

                                      I dont know if anything would be done in this regard (as i have utter trust in the abilities of our government) but at least i can pen down my experience of the hell hole i have been through so that other people can be aware of these menaces while bookink tickets inthe future.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Red bus cheats,

                                      can any one respond, why r u so relucatant to respond,
                                      u cheats. my wish is that Red bus co to close soon as u cheat ur customer..
                                      u will not live for long as u have cheated my 1 week hard work guys.

                                      i m frustrated? Do any one has guts to talk to me???? Not sending e-tickets

                                      Dear Mr.Nayak Venaktesh, RTI Program coorinator

                                      Sir,

                                      I am forwarding e-mail sent by me to Red bus customer support team, They have cheated me Rs.1500 (money not refunded due to my cancellation), , (i am sorry that i have lost my temper as i have used flithy language when i did interactions with Red bus as they have cheated my 1 week hardwork). I request your support in taking up this issue with RED BUS.,


                                      From: "senthil murugesan"<[protected]@rediffmail.com>
                                      Sent: Tue, 09 Aug 2011 19:41:58
                                      To: "redBus Support "<[protected]@redbus.in>
                                      Subject: Fw: [CaseID#10204306] redBus Cash Coupon
                                      can some body respond to this mail. Silent is not an answer,

                                      From: "senthil murugesan"<[protected]@rediffmail.com>
                                      Sent: Wed, 03 Aug 2011 18:22:04
                                      To: "redBus Support "<[protected]@redbus.in>
                                      Subject: Re: [CaseID#10204306] redBus Cash Coupon

                                      Hi ,

                                      when u book ticket its ur responsibility to send me e-ticket, you have not done that. i have even sent an e-mail stating that i have not recd any e tkt hence i am going ahead booking another ticket for whci no reply recd from you.
                                      hence repay, , i am a daily wages, 1400rs is a big amount, .

                                      From: redBus Support <[protected]@redbus.in>
                                      Sent: Wed, 03 Aug 2011 10:42:40
                                      To: "senthil murugesan" <[protected]@rediffmail.com>
                                      Subject: Re: [CaseID#10204306] redBus Cash Coupon
                                      Dear Customer,
                                      Greetings from redBus.in!

                                      As per the call recording Miss Nishanthini has confirmed to book the ticket and hence the ticket has been booked as per her request. Hence as per the confirmation from the concerned department we would not be able to process refund for the same.

                                      Best regards,
                                      Riyaz C,
                                      redBus Support Team,
                                      Phone:[protected]FYI-12345 on your mobile keypad)


                                      senthil murugesan wrote:

                                      can u redcheat guys reply,
                                      just send me the e-ticket sent to me by e-mail before my date of travel.

                                      From: "senthil murugesan"<[protected]@rediffmail.com>
                                      Sent: Sun, 24 Jul 2011 09:01:56
                                      To: "redBus Support "<[protected]@redbus.in>, "sathish "<[protected]@redbus.in>
                                      Subject: Re: [CaseID#10204306] redBus Cash Coupon
                                      atleast 4 people would have called me but with out any solution, my query is simple, pl provide me teh proof of teh e-ticket copt sent to me by e-mail. if you show me this proof i agree my mistake, no one from ur co is sending me this information, when i asked for this information i am getting a reply sttaing that my ticket is confirmed. pl understndthat Rs.1800 will be peanuts for ur Co but its my 7 days hardworking, pl understand that. Pl do not penalise ur customer for not his fault, I[censored]r co wants this Rs.1800, pl write an email to me stating thet our Co is in a bad shape & for giving salary to the employee Red bus needs Rs.1800 from me then let me think..


                                      From: redBus Support <[protected]@redbus.in>
                                      Sent: Thu, 21 Jul 2011 11:12:03
                                      To: [protected]@rediffmail.com
                                      Subject: Re: [CaseID#10204306] redBus Cash Coupon
                                      Dear Customer,
                                      Greetings from redBus.in!
                                      Ticket no-TD[protected] has been confirmed by using below mentioend cash coupon.


                                      Best regards,
                                      Riyaz C,
                                      redBus Support Team,
                                      Phone:[protected]FYI-12345 on your mobile keypad)


                                      senthil murugesan wrote:
                                      Sathish/Karthik/

                                      Refer my below mail sent by me on 12th Jul stating that this cash coupon is invalid hencew i ahve asked you to refund my old amount. there was no reply from ur side, this mail was sent 4 days before date of boarding, i am loosing cool, pl reply.


                                      From: "senthil murugesan"[protected]@rediffmail.com
                                      Sent: Tue, 12 Jul 2011 08:18:46 +0530
                                      To: "redBus Cashier"[protected]@redBus.in
                                      Subject: Re: redBus Cash Coupon


                                      THi scash coupon seems tobe invalid, i have booked fresh ticket today in Redbus.
                                      hence pl refund my old amount.




                                      From: "redBus Cashier"[protected]@redBus.in
                                      Sent: Mon, 11 Jul 2011 10:50:39 +0530
                                      To: [protected]@rediffmail.com
                                      Subject: redBus Cash Coupon

                                      Dear Customer,
                                      >
                                      >Thank you for using redBus.in. You can enter the cash coupon ID in the cash coupon box on the personal details page the next time you want to transact on redBus.in and your amount will be adjusted against the fare..
                                      >
                                      >Below are the cash coupon details of the cancelled ticket:
                                      >
                                      >Cash Coupon ID: CD88WFBNMP5S
                                      >Coupon Value: Rs. 1, 224.00
                                      >Expiry Date: 11 Jan 2012
                                      >
                                      >Please save the cash coupon ID. This cash coupon can be used during your next transaction on redbus.in. For more details about cash coupon, please visit the frequently asked questions page http://redbus.in/FAQ.aspx.
                                      >
                                      >Best regards,
                                      >
                                      >Team redBus


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