[Resolved] Reliance Communications - Anil Dhirubhai Ambani Group — Ridiculous Customer service and Rude reply to customers - hopeless customer service ever seen.. | |
To, PRESIDENT and CEO, Reliance Communications, Anil Dhirubhai Ambani Group sir, here with I would like to forward you some shocking facts about the Reliance Communication Customer Care .. And would like to tell you that, it's the worst ever I had such customer service experience. Pls have a look my below conversation and you can come to know till what level they can frustrate customers.. My first ever complaining email is right into the bottom.. and above all are communication with your team with dates mentioned.. [protected][protected][protected][protected] Savita, Have you ever gone thro my complain ??? which i have written in long email at very first time ???? YOU OFFERING ME A WAIVER OF 220.60 RS/- !!!!!!!!!!!!!!!!!!! CAN YOU PLS JUSTIFY THIS WAIVER AMOUNT ??? AND IN RETURN I WILL JUSTIFY FOR WHAT I AM DEMANDING.. I AM DEMANDING BECAUSE ALL RELIANCE CUSTOMER CARE PEOPLE WHOM I NAMED CHEATED ME FOR 12 DAYS AND I LOST LOT OF BUSINESS IN THOSE 12 DAYS DUE TO MY INTERNET WAS WORKING.. AND ABOVE ALL THEY FRUSTRATE ME SO MUCH BY TELLING ME LIE ALL THE TIME AND ALSO YOUR PROJECT LEADERS HAVE TALKED TO ME VERY RUDELY SOMETIMES INSPITE OF LISTENING MY COMPLAIN. ANYWAYS, I AM NOT BEGGING FOR WAIVER , I AM DEMANDING A WAIVER WHICH SHOULD JUSTIFY MY BUSINESS LOSS. ABOUT THE PHONE, IT SHOULD NOT STOP , AS I HAVE NOT GOT ANY BILLS FROM YOURSIDE .. AND I WILL NOT PAY TILL TIME I WON'T GET PROPER WAIVER. AND IT'S BEEN 2 MONTHS , AND I AM FIGHTING FOR MY RIGHTS HERE AND YOU GIVING ME WAIVER OF 221 RS ???? AFTER WAITING FOR 2 MONTHS ???? TAKE THIS NOTE SERIUOSLY , ELSE I AM MOVING AHEAD WITH THIS TO HIGHER AUTHORITY AND OTHER NET BLOGS AND MEDIA.. WAITING FOR YOUR FASTEST REPLY NOW........ PRANAV BHATT ----- Original Message ----- From: [protected]@relianceada.com To: Pranav K Bhatt (Pinnacle Technosys) Sent: Tuesday, September 01, 2009 8:41 AM Subject: RE:'ADAG=[protected]'Reference to your mail Dear Customer, Thank you for contacting Reliance Broadband Customer Care. We regret the delay in response to your request and apologize for the inconvenience caused to you. With reference to your e-mail regarding "Waiver For Service Faults", please note that your complaint has been registered under Service Request ID[protected] and the same would be resolved from our end with the resolution that necessary waiver of Rs. 220.60/- is pass in your account. Further in reference to your mail regarding your services, please note that the services of the said number is suspended due to non-payment of the bill. Hence, we request you to make the payment of Rs. 918.24/- at the earliest and due date was 01 /September /2009. Further to inform you that kindly revert back if you have any Complaint against the customer care official or any other issue. Looking forward to serve you in the future. For additional product and service related information, you may contact us through any of the following means: Phone:[protected] from any phone (Toll free) or, [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Yours sincerely, Savita Singh Broadband Customer Care Reliance Communications. Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: Pranav K Bhatt (Pinnacle Technosys) ([protected]@pinnacletechnosys.com) Date: Tuesday, September 01, 2009 12:13 PM To: [protected]@relianceada.com ([protected]@relianceada.com) Cc: devang.[protected]@relianceada.com (devang.[protected]@relianceada.com) Subject: Re: RE: Reference to your mail How long this will take more ?????????? Till today it's been more then a week I have received this email and no one has contacted me for the resolving my complain... Due to this my Reliance Phone also has stopped working !!! Pls get it working ... my no is :[protected] it's so frustrating customer care services I have ever experienced with !!!!!!!!!!!!!!!!!!! look at details below ............. ----- Original Message ----- From: Pranav K Bhatt (Pinnacle Technosys) To: [protected]@relianceada.com Cc: devang.[protected]@relianceada.com Sent: Tuesday, August 25, 2009 12:02 AM Subject: Re: RE:'ADAG=[protected]'Reference to your mail Dear Aman, After a long waiting , Thanx for this email. And I really hope, it would not take more then 72 hours to get in touch with me on same !! Pranav. ----- Original Message ----- From: [protected]@relianceada.com To: Pranav K Bhatt (Pinnacle Technosys) Sent: Monday, August 24, 2009 10:41 AM Subject: RE:'ADAG=[protected]'Reference to your mail Dear Customer, Greetings of the day! We regret for the delay and inconvenience caused. This is with reference to your e-mail regarding "Bill related dispute". Please note that your complaint has been registered under the Service Request ID[protected] and the same would be resolved in the next 72 hours. Further to your concern regarding "Complaint against the customer care official", please note that we have documented your complaint and forwarded the same to the concerned team who will review the same. They will be in touch with you on this subject. Kindly be assured that we would do our best to resolve your concern. We once again regret the unpleasant experience faced by you and assure you our best services in future. Looking forward to serve you in the future. For additional product and service related information, you may contact us through any of the following means: Phone:[protected] from any phone (Toll free) or, [protected] from any phone. Email: [protected]@relianceada.com Website: www.rcom.co.in You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Yours sincerely, Amar Verma Broadband Customer Care Reliance Communications. Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. -----Original Message----- From: Pranav K Bhatt (Pinnacle Technosys) ([protected]@pinnacletechnosys.com) Date: Monday, August 24, 2009 04:12 PM To: Care Email ([protected]@relianceada.com) Subject: A serious complain Against Reliance Broadband internet connection and Customer care people.. Cc: devang.[protected]@relianceada.com (devang.[protected]@relianceada.com) Subject: A serious complain Against Reliance Broadband internet connection and Customer care people.. THIS HAS BEEN OVER 1 MONTHS AND I HAVE NEVER GOT ANY REPLY FROM RELIANCE PEOPLE ABOUT MY FRUSTRATING EXPERIENCE... AND COMPENSANSATION WHICH I AM ASKING.. I AM FORWRDING THIS AGAIN AND THIS TIME I AM VERY SERIOUS TO TAKE THIS CASE FURTHER MORE TO OTHER BLOGS .......... PLS LOOK AT MY DETAILS BELOW.. ----- Original Message ----- From: Pranav K Bhatt (Pinnacle Technosys) To: [protected]@relianceada.com Cc: [protected]@relianceada.com Sent: Sunday, July 19, 2009 2:12 AM Subject: A serious complain Against Reliance Broadband internet connection and Customer care people.. I SENT BELOW COMPLAINING EMAIL 2 DAYS BACK AND STILL THERE'S NO REPLY FROM YOU GUYS !!!!!!!!!!!!!!!! I AM GOING AHEAD WITH THIS COMPLAIN IF I AM NOT HEARING FROM CONCERN DEPARTMENT IN NEXT 24 HOURS. ... ----- Original Message ----- From: Pranav K Bhatt (Pinnacle Technosys) To: [protected]@relianceada.com Sent: Friday, July 17, 2009 1:07 AM Subject: A serious complain Against Reliance Broadband internet connection and Customer care people.. I WOULD NOT START THIS COMPLAIN EMAIL EVEN WITH HELLO OR DEAR.... PLS READ MY ENTIRE CASE AS BELOW.. AND RESPOND ME ASAP.. I AM THAT MUCH FRUSTRATED.. Myself Pranav Bhatt - And I own a Software Firm - Pinnacle Technosys. I work with Offfshore Consulting.. And I use internet 24*7 . I have 2 lines, one is reliance broadband which is for my personal cabin use and one is Tata VSNL for my staf[censored]se. I am using Reliance connection since last 10 months, And in past several time I had bad experiences with Reliance Customer Care but I ignored it , due to my busy schedule. But this time, Reliance staff has tried out my patience and they literally FRUSTRATE ME WITH THEIR LIES AND FALSE PROMISES AGAINST MY COMPLAIN OF INTERNET DISCONNECTION. MY ACCOUNT NO :[protected] , you can track my complain details thro this no. I LAUNCH MY COMPLAIN ON 6TH OF JULY FOR DISCONNECTION OF MY INTERNET. AS ACTUALLY INTERNET WAS COMPLETELY DOWN FROM 4TH OF JULY .. BUT I THOUGHT, AS WAN LIGHT WAS NOT ATALL WITH INDICATION , IT COULD BE A MAJOR FAULT AND RELIANCE TEAM MUST BE KNOWING THIS AND THEY WILL RESOLVE IT ASAP. BUT THAT NOT HAPPENED AND AFTER 2 DAYS OF WAITING I LAUNCHED COMPLAIN THRO RELIANCE CUSTOMER CARE ON 6TH OF JULY AT 9.30 AM AND AS USUAL THEY ASSURED ME FOR 24 HOURS TO HAVE RESOLUTION OF MY COMPLAIN. I WAITED 6 HOURS AND IN EVENING I AGAIN CALLED UP TO HAVE THE FEEDBACK BUT THEN SAID AGAIN SAME, THAT I'LL BE GETTING CALL BY THEIR CONCERN TEAM. AND IT HAD NEVER HAPPENED IN FIRST 24 HOURS. NEXT DAY MORNING I AGAIN CALLED UP AND TALKED TO EXECUTIVE AND THEY AGAIN SAID SWEETLY THAT, SOME ONE WILL BE FOLLOWING TO IT ASAP AND I'LL GET CALL AGAIN, I WAITED FEW HOURS AND IN EVENING I CALLED UP AGAIN AND TALKED TO TEAM LEADER NAMED SUJITH.. AND HE ASSURED ME THAT, I'LL GET CALL IN FEW TIME OR NEXT DAY MORNING BY RELIANCE CONCERN TEAM. BUT IT HAD NEVER HAPPENED AS USUSAL. SO, THT'S EXPERIENCE OF FIRST TEAM LEADER. ON WEDNESDAY, MORNING AGAIN SAME STORIES AND I STARTED TALKING TO YOUR NO OF SUPERWISERS AND TEAM LEADERS... THEIR NAMES ARE AS FOLLOWS :: SUPERWISERS : SUJITH VANDANA MANEET NAINA PATIL PRITI HARSHIDA TEAM LEADERS: HARDIK CYRUS ALL OF THEM HAVE GIVEN ME FALSE PROMISES ALL THRO THE WEEK AND NO ONE GOT BACK TO ME WITH THE TRUETH WHY THE INTERNET WAS DOWN FOR SO LONG.. HARDIK - TEAM LEADER GAVE ME TIME LINE OF 3 DAYS ON LAST THURSDAY AND ASSURED ME THAT IN 3 DAYS SOMEONE WILL BE CALLING YOU AND LETTING YOU KNOW ABOUT THE PROBLEM AND MY PROBLEM WILL BE RESOLVED.. BUT IT HAD NEVER HAPPENED SAME AS BEFORE. AND ON SUNDAY - 12TH JULY I CALLED UP AGAIN AND TALKED TO ONE OF YOUR SUPERWISER AGAIN WHOM I NAMED ABOVE AND THEY ASKED ME THAT ONE OF OUR TEAM LEADER WILL CALL ME IN 1 HOUR AND THIS TIME TEAM LEADER CYRUS CALLED BUT IT TOOK 1.40 HOURS .. AND NOT IN STATED TIME LINE OF 1 HOUR.. AND HE HAS SAID RIGHT CAUSE OF WHY MY INTERNET IS DOWN. So, entire 1 week , all the Reliance staff was fooling around with me by stating that my connection will be up in next 24 hours. and they were not revealing actual fact ever why my connection was down as i was asking it many time. On sunday, when cyrus said that there's a permission issue and now we can not say any timeline when this connection will be starting up ... then I said, why then Hardik given me false promise of 3 days earlier ??? Being a team leader he should not fooled me .. as all other supervisers and executives of reliance were doing with me since 1 week. Then cyrus said that, he will ask hardik to give me call on monday in evening and he will ask for clarification. But monday evening gone and no one contacted me. then, I contacted again and talked to one of your team leader again named Harshida and i asked her that, i want to talk to Manager. And she said, managers are busy with meetings and Rajeswari - A manager will call me around 8.00 pm in evening. that was talk on tuesday. But no one called me in evening atall. And I kept waited. So, Finally on next day, I could able to call one of your Manager - Jasmin..An another hopeless guy. And he listened my problem and he was explaining Reliance internal problem to me on tuesday. ARE THE CUSTOMERS THERE TO UNDERSTAND RELIANCE PROBLEM OR CUSTOMER CARE IS THERE TO UNDERSTAND CUSTOMER'S PROBLEM ????? PLS MAKE HIM UNDERSTAND THIS.. And HE asked me that, he'll be reverting me back by wednesday evening between 4..30 to 5.00 pm .. but his call was not there untill 7.30 pm in evening on 14th july.. After a long day waiting, he said me that, he is still investigating and he'll be telling me right time frame by tomorrow. Next day again he called up same time at the end of my day .. and was explaining me problem again, and I asked him that, you putting me in waiting for entire day and at the end of day you calling me and explaining me problem of reliance , I am not there atall to understand reliance problem .. ... As reliance is not there atall to understand my problem , though I am paying all the bills Reliance is not providing me any serivces and it's just fooling around with me more then a week... I could never expect a managerial level such frustrative talks with company like Reliance. At the end, Jasmin was explaining me, that he is all day busy for his other work and when he gets time, he can call me.. :) Such a nice customer care answer from a manager.. could you believe ? But still i offered him that, you include me , because it's my society permission issue and i can explain someone better in my society then you guys... And still he was just arguing with me and spoke to me very rudely that day.. Finally, on wednesday nite, local Baroda field manager called me Nayan - his mobile no : [protected] .. Now, you can call this no and ask Nayan, that how I helped in solving this problem on 16th morning. And problem got resolved..I HAD TO PUT ALL MY WORK ASIDE AND HAD HELPED RELIANCE FIELD STAFF IN RESOLVING THIS PROBLEM. BUT NOW, I WANT ALL 14 DAYS OF COMPENSATION FROM RELIANCE, AS NET WAS DOWN AND I LOST 30,000$ BUSINESS IN THOSE DAYS .. IF RELIANCE WANT I CAN PROVIDE PROOF OF LOOSING THE BUSINESS..I WOULD NOT PAY ANY BILLS FOR NEXT 6 MONTHS.. I ALSO WANT ACTIONS AGAINST RELIANCE CUSTOMER CARE STAFF WHO IS CHEATING WITH CUSTOMERS BY PROVIDING FALSE INFO AND FALSE COMMITMENTS, YOU CAN LISTEN OUR ALL RECORDED TALKS AND SEE HOW YOUR MANAGER - JASMIN HAS TALKED TO ME AT THE END. ALSO, RELIANCE CUSTOMER CARE HAS GIVEN ME LOT OF FRUSTRATION AND MENTAL STRESS ALL THESE DAYS AND I NEED COMPENSATION OF IT. IF I WOULD NOT GET ANY SATISFACTORY ANSWER FROM RELIANCE THEN, I WOULD GO TO CONSUMER COURT AND ALL MEDIA CHANNELS AND I WILL PUBLISH MY THIS EXPERIENCE OF FRUSTRATING ME MORE AND MORE.. At this moment, I would say, that, NO ONE SHOULD USE RELIANCE CUSTOMER CARE FOR COMPLAIN REQUEST. ENTIRE TEAM INCLUDING MANAGER WAS SO FOOLING AROUND WITH ME ALMOST 12 DAYS. And if I dont get a proper compensation and satisfactory answers from your side within 48 hours , then , As an end customer , I will take up further actions . Waiting for your generous reply, Sincerely, Pranav. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 198 Comments | |
Comments
voice mail service — rude behaviour
Hello Sir/mam,Sir/mam, I am a vodafone customer in punjab. sir/mam i want to tell you about your custmor care service. Sir today in morning at 7:19am i call your CCE vodafone. then a person named "Parshotam" do arude behaviour with me. His behaviour is very rude when communicate. He dissconnect my call without my permission.CCE holds the line. A sevice is activate on my no. without my permisson. when i tell him this problem he said i cant do anything else for this(very rude). when i told him kindly transfer my call to senior, he disconnect my call. He don't return my charges, and don't give any solution. kindly take a strict action for this rudeness, and please return my charges of this service. My contact Number is :- [protected].
Thanks and regards,
Lavita Verma.
To,
President & CEO,
Reliance communication
Sub :- do, t update of my document.
sir,
I am a customer of RCOM from last 8 year's, even than required a document as a add & id proof, so submitted a 4time on Reliance Web World, MI Road, Jaipur.but not update in my record to your company.so i disconnect to any services & facilities to provided by you.
your services is very poor, I am very sad.
Dinesh Agarwal
[protected]
President & CEO,
Reliance communication
Sub :- do, t update of my document.
sir,
I am a customer of RCOM from last 8 year's, even than required a document as a add & id proof, so submitted a 4time on Reliance Web World, MI Road, Jaipur.but not update in my record to your company.so i disconnect to any services & facilities to provided by you.
your services is very poor, I am very sad.
Dinesh Agarwal
[protected]
Reliance Communication — New connection applied rejected by reliance later on with long time of fake commitments
I am shyam kukadia applied for Reliance Combo plan on 29/7/2011 with cheque No: 932839 but unfortunately Makarpura Reliace comm. returned my form and cheque next day as they don't find connectivity at my address 359/B/FF/F-1 Makarpura GIDC.Later on Miss Megha Soni from Reliance Makarpura GIDC contacted me for the same plan and she told me that sh has taken an approval from Mr. Sachin S. Vasdev for conection at my addres mentioned above. she make me assure that 100% connection will be installed in next 7 days.
She collected form, documents and cheque(same cheque which was given earlier: cheque No:932839) on 5/8/2011.
After 7 days i did follow up for the connection she told me that in 2-3 days it will be done. i asked her please confirm me will it be done or not but she said 100 % it will be done. so i waited more 2-3 days but no installation done.
i visited makarpura reliance office later met with Mr. Ajay Rai he given me commitment that connection will be installed by 22/8/2011, again i said ok but nothing done.
Reliance employees make me feel like they are giving me connection in free and making some favour... always give fake commitments...
why do they acepted my form when they knew connection at my address was not possible? why do they logged in my form and deposited my cheque?
wht about inconvenience caused to me due to wrong commitments by reliance employees Miss Megha Soni, Mr. Ajay Rai and Mr. Sachin S. Vasdev?
I am attaching copy of connection receipt given by Miss megha soni and earlier one.
Pathetic response.
please do something urgent about this matter and remunerate me for the kind of inconvenience caused to me.
Shyam Kukadia
Mobile No: +91-[protected]
Reliance Telecom — false billing & Poor customer service
using Reliance GSM and just subscribed for 3G & Mobile TV service. as per the advice of the customer care personnel restarted my mobile and the i am not able to use the normal GPRS service which i am already using and not even the 3G speed the reliance mobile promised. then the actual trouble started when calling the reliance customer care they put me on hold for hours with out any solution and not even accepting to launch a complaint by simply saying there is network problem and they rejected to launch a complaint as that is a network issue. i don't now what to do with this when they rejected to launch a complaint and give the complaint number. i got pissed of with the customer team and the reliance mobile service charging with out giving the service. and they didn't intimate the mobile users that there is a network problem and hold the new subscriptions.Reliance Communications — every time complaints are ignored by reliance
i have launched complaint on 1st Nov'11 regarding my telephone number[protected] is dead.Complaint No.[protected]. today 17 Nov'11 but no body turned to us from Reliance Communications to close it even though lot of follow has done from my side there was only on answer that, " concern team is working on it and complaint will be close within 24 hrs. I don't understand how they work and how many days for them is 24 hrs. I have also sent mail regarding same to their nodal office but still no response. Pl go threw the trailing mail to under stand my problem.
Dear Executive,
Its really very easy to say "We regret for the inconvenience caused in this regard" as actually you are not in any problem because of this your reply is similar even i have tried my best to resolve this issue actually my Major problem to keep this no. continue even on any network as i am totalley fed-up with reliance service but as i have already told & mailed " Consider this mail as my request to cancel my no.-[protected] as soon as possible.
Do the needful without any delay as i am not going to pay anything for this no & after that i will take some hard legal action toward this issue. Consider this as a seriously.
Regards,
Deep Gupta
C No.-[protected]
On Thu, 17 Nov 2011 14:52:02 +0530 wrote
>
Dear Customer,
>
>Thank you for contacting Reliance Customer Care.
>
>We regret for the inconvenience caused in this regard.
>
>This is with reference to the e-mail regarding the service issue.
Kindly note that, no request found for ( [protected] )service termination. Hence we request you to visit same Reliance web world for further assistance.
We value your association with us.
>
>
Regards,
Srinivasan V
Customer Care
>Reliance Communications Ltd.
For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
For any queries about our products or services please dial *222
For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
-----Original Message-----
>From: deep Gupta ([protected]@rediffmail.com)
>Date: Wednesday, November 16, 2011 05:12 PM
>To: [protected]@relianceada.com ([protected]@relianceada.com)
>Subject: Re: Fw: RE: Reference to your e-mail
>Dear Sandhiya,
>
>As per the trailing mail i have already requested to close my both the no.([protected] & [protected]) but i think you process only one no i.e. [protected] although i have already deposit the balance rental amount for the above said nos even though you didn't start my no nor processing to close my both the numbers.
>
>I have already called many time to customer care & visit your R- Web world but till date there is no solution from yours end.
>
>keep in mind for all these delay i am not responsible for anything even i am facing lots of problem from your end.
>
>Do the needful as soon as possible as now i am no more interested to use Reliance service so close this matter so that i can switch to another service provider with continuation same no. [protected].
>
>Regards,
>Deep Gupta
>C No.-[protected]
>
>On Fri, 04 Nov 2011 12:50:18 +0530 wrote
>>
>>Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----Forwarded by deepr gupta/const/mundra/pmc on 11/04/2011 12:50PM -----
>>
>>To: "deepr gupta"
>>From: "[protected]@relianceada.com"
>>Date: 11/04/2011 11:30AM
>>Subject: RE:'Reliance=[protected]' Reference to your e-mail
>>
>>Dear Customer,
>>
>>Thank you for contacting Reliance Customer Care.
>>
>>We regret the inconvenience caused to you in this regard.
>>
>>This is with reference to your e-mail regarding service issue. Kindly note that, your complaint has been registered vide service request number[protected] and the same would be resolved within 15 days. We value your association with Reliance.
>>
>>Regards,
>>Sandhiya J
>>Customer Care
>>Reliance Communications Ltd.
>>
>>For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
>>
>>For any queries about our products or services please dial *222 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.
>>
>>You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services.
>>Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
>>
>> -----Original Message-----
>>From: deepr gupta ( deepr.[protected]@pmcprojects.com )
>>Date: Thursday, November 03, 2011 03:25 PM
>>To: [protected]@relianceada.com ( [protected]@relianceada.com )
>>Cc: [protected]@rediffmail.com ( [protected]@rediffmail.com )
>>Subject: RE: Reference to your e-mail Dear Chitra, I think you haven't gone through the trailing mail as my present both nos are not working from last three to four month even threw I was paying my bill so at least now your will not ask to Valid reason to terminate your service. Thanks for reverting the mail now pl do the needful. For any discrepancy Pl call me any time.
>>Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----"[protected]@relianceada.com" wrote: -----
>>
>>To: "deepr gupta"
>>From: "[protected]@relianceada.com"
>>Date: 11/02/2011 10:00PM
>>Subject: RE:'Reliance=[protected]' Reference to your e-mail
>>
>>Dear Customer,
>>
>>Thank you for contacting Reliance Customer Care.
>>
>>We regret the inconvenience caused to you in this regard.
>>
>>This is with reference to your e-mail regarding service termination. Please provide us the valid reason for terminate our service. Further to this mail, we would like to inform you that the service provided by Reliance are more beneficial and we also like our customer to enjoy the benefits of Reliance operator.
>>
>>We glade to inform that Reliance operator provides best plans, plan migration and safe custody facility and if you wish you can also opt for transfer of ownership facility.
>>
>>We value your association with Reliance.
>>
>>Regards,
>>Chitra S
>>Customer Care
>>Reliance Communications Ltd.
>>
>>For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
>>
>>For any queries about our products or services please dial *222 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.
>>
>>You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services.
>>Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
>>
>>-----Original Message-----
>>From: deepr gupta ( deepr.[protected]@pmcprojects.com )
>>Date: Wednesday, November 02, 2011 01:43 PM
>>To: [protected]@relianceada.com ( [protected]@relianceada.com )
>>Subject: Fw: Close Connection Request Dear Sir, Even after my regular conversation there is no action from your end but i am confirming from your end that i am consideringthat my No. is discontinue from the dateof trailing mailif intersected plprovide thebalance bill asperrequested close connection date so that i will submit the balance final bill& close theconnection. Its clear from my end that i am notgoing to pay any extrapayment forthe same.
>> Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----Forwarded by deepr gupta/const/mundra/pmc on 11/02/2011 01:39PM -----
>>
>>To: [protected]@relianceada.com
>>From: deepr gupta/const/mundra/pmc
>>Date: 09/14/2011 06:25PM
>>cc: [protected]@rediffmail.com
>>Subject: Close Connection Request
>>
>>Dear Sir, We are using reliance M No.- [protected] from last 5 Year. Just before yours Executive call us to provide one more no. as offer to club with this no. which will be in CUG for that we were agree & started with one more no. is [protected] (last four digits same) but from starting till date this no. is not working even though we have compliant so many timetocustomer care Complaint No.[protected],[protected] & they give the assurance to start the same but even afterresubmission of requireddocumentoutgoing callnot started till dateeven you are charging bill every month which is not acceptable.. Pl consider this mailas requestto close this no& adjust the last bill to my running No. [protected]. Do the needful as soon as possible for the same.. Regards,
>>DeepGupta
>>CNo.[protected]
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>
>
>Regards
>Deep Gupta
>Engineers India Ltd.
Dear Executive,
Its really very easy to say "We regret for the inconvenience caused in this regard" as actually you are not in any problem because of this your reply is similar even i have tried my best to resolve this issue actually my Major problem to keep this no. continue even on any network as i am totalley fed-up with reliance service but as i have already told & mailed " Consider this mail as my request to cancel my no.-[protected] as soon as possible.
Do the needful without any delay as i am not going to pay anything for this no & after that i will take some hard legal action toward this issue. Consider this as a seriously.
Regards,
Deep Gupta
C No.-[protected]
On Thu, 17 Nov 2011 14:52:02 +0530 wrote
>
Dear Customer,
>
>Thank you for contacting Reliance Customer Care.
>
>We regret for the inconvenience caused in this regard.
>
>This is with reference to the e-mail regarding the service issue.
Kindly note that, no request found for ( [protected] )service termination. Hence we request you to visit same Reliance web world for further assistance.
We value your association with us.
>
>
Regards,
Srinivasan V
Customer Care
>Reliance Communications Ltd.
For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
For any queries about our products or services please dial *222
For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.
You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
-----Original Message-----
>From: deep Gupta ([protected]@rediffmail.com)
>Date: Wednesday, November 16, 2011 05:12 PM
>To: [protected]@relianceada.com ([protected]@relianceada.com)
>Subject: Re: Fw: RE: Reference to your e-mail
>Dear Sandhiya,
>
>As per the trailing mail i have already requested to close my both the no.([protected] & [protected]) but i think you process only one no i.e. [protected] although i have already deposit the balance rental amount for the above said nos even though you didn't start my no nor processing to close my both the numbers.
>
>I have already called many time to customer care & visit your R- Web world but till date there is no solution from yours end.
>
>keep in mind for all these delay i am not responsible for anything even i am facing lots of problem from your end.
>
>Do the needful as soon as possible as now i am no more interested to use Reliance service so close this matter so that i can switch to another service provider with continuation same no. [protected].
>
>Regards,
>Deep Gupta
>C No.-[protected]
>
>On Fri, 04 Nov 2011 12:50:18 +0530 wrote
>>
>>Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----Forwarded by deepr gupta/const/mundra/pmc on 11/04/2011 12:50PM -----
>>
>>To: "deepr gupta"
>>From: "[protected]@relianceada.com"
>>Date: 11/04/2011 11:30AM
>>Subject: RE:'Reliance=[protected]' Reference to your e-mail
>>
>>Dear Customer,
>>
>>Thank you for contacting Reliance Customer Care.
>>
>>We regret the inconvenience caused to you in this regard.
>>
>>This is with reference to your e-mail regarding service issue. Kindly note that, your complaint has been registered vide service request number[protected] and the same would be resolved within 15 days. We value your association with Reliance.
>>
>>Regards,
>>Sandhiya J
>>Customer Care
>>Reliance Communications Ltd.
>>
>>For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
>>
>>For any queries about our products or services please dial *222 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.
>>
>>You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services.
>>Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
>>
>> -----Original Message-----
>>From: deepr gupta ( deepr.[protected]@pmcprojects.com )
>>Date: Thursday, November 03, 2011 03:25 PM
>>To: [protected]@relianceada.com ( [protected]@relianceada.com )
>>Cc: [protected]@rediffmail.com ( [protected]@rediffmail.com )
>>Subject: RE: Reference to your e-mail Dear Chitra, I think you haven't gone through the trailing mail as my present both nos are not working from last three to four month even threw I was paying my bill so at least now your will not ask to Valid reason to terminate your service. Thanks for reverting the mail now pl do the needful. For any discrepancy Pl call me any time.
>>Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----"[protected]@relianceada.com" wrote: -----
>>
>>To: "deepr gupta"
>>From: "[protected]@relianceada.com"
>>Date: 11/02/2011 10:00PM
>>Subject: RE:'Reliance=[protected]' Reference to your e-mail
>>
>>Dear Customer,
>>
>>Thank you for contacting Reliance Customer Care.
>>
>>We regret the inconvenience caused to you in this regard.
>>
>>This is with reference to your e-mail regarding service termination. Please provide us the valid reason for terminate our service. Further to this mail, we would like to inform you that the service provided by Reliance are more beneficial and we also like our customer to enjoy the benefits of Reliance operator.
>>
>>We glade to inform that Reliance operator provides best plans, plan migration and safe custody facility and if you wish you can also opt for transfer of ownership facility.
>>
>>We value your association with Reliance.
>>
>>Regards,
>>Chitra S
>>Customer Care
>>Reliance Communications Ltd.
>>
>>For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.
>>
>>For any queries about our products or services please dial *222 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.
>>
>>You can view your bills and make payments online through http://myservices..relianceada.com for all RCOM services.
>>Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com
>>
>>-----Original Message-----
>>From: deepr gupta ( deepr.[protected]@pmcprojects.com )
>>Date: Wednesday, November 02, 2011 01:43 PM
>>To: [protected]@relianceada.com ( [protected]@relianceada.com )
>>Subject: Fw: Close Connection Request Dear Sir, Even after my regular conversation there is no action from your end but i am confirming from your end that i am consideringthat my No. is discontinue from the dateof trailing mailif intersected plprovide thebalance bill asperrequested close connection date so that i will submit the balance final bill& close theconnection. Its clear from my end that i am notgoing to pay any extrapayment forthe same.
>> Regards,
>>DeepGupta
>>CNo.[protected]
>>
>>-----Forwarded by deepr gupta/const/mundra/pmc on 11/02/2011 01:39PM -----
>>
>>To: [protected]@relianceada.com
>>From: deepr gupta/const/mundra/pmc
>>Date: 09/14/2011 06:25PM
>>cc: [protected]@rediffmail.com
>>Subject: Close Connection Request
>>
>>Dear Sir, We are using reliance M No.- [protected] from last 5 Year. Just before yours Executive call us to provide one more no. as offer to club with this no. which will be in CUG for that we were agree & started with one more no. is [protected] (last four digits same) but from starting till date this no. is not working even though we have compliant so many timetocustomer care Complaint No.[protected],[protected] & they give the assurance to start the same but even afterresubmission of requireddocumentoutgoing callnot started till dateeven you are charging bill every month which is not acceptable.. Pl consider this mailas requestto close this no& adjust the last bill to my running No. [protected]. Do the needful as soon as possible for the same.. Regards,
>>DeepGupta
>>CNo.[protected]
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>>Notice: The information contained in this e-mail message and/or attachments to it is meant for intended recipient, it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please permanently delete the message and attachments, if any, and notify the sender by reply e-mail or telephone immediately. Thank you
>>
>
>
>Regards
>Deep Gupta
>Engineers India Ltd.
Reliance — No service & no proper reply
Dear concern,I have registered a complaint with reference to complaint number.[protected]
Regarding network & voice related issue....for mob no: [protected] on dated 3 mar 12...
But still my problem is not resolved...as per the last resolution from your call centre 198.. I came to know that this problem can not be resolved as my network area tower is overloaded...they also confirmed from their technical network team o[censored]ttrakhand...now I am fed up with this answers from your side...I really want to know the final resolution....should I carry on with this connection.. Or should I quit..as its now become a very big headache for me for every month I have to log 2 or 3 complaint for the same reason again & again...
Request to pls do the needful on urgent basis & revert me as soon as possible..
Thanks & Regards
From
Sunil Sharma
[protected]
Dear Sir,
With due respect i m Arun from M/S jindal Comm. ellenabad sir i m in very trouble from our present distributer Zee mobile center ellenabad his owner Mr. Sunil mittal is a very bad person because he is not work properly his dse of reliance prepaid is not coming in the market daily n some time we suffer many problem like when we give payment for gsm flexy n distributor always flexy transfer in cdma or every time he give problem all most retailer are suffer from this problem any retailer dosen't sale the reliance sim card because of distributer fault the imployes of reliance company like ppm tsm, asm and other are not properly work they dosen't come in market for know about market research ...
sir ther is no reliance care for customer solution distributer has make a care in his shop but this not like a care n many kind of people leave reliance company sim card the distributer contacts [protected], ppm [protected], asm [protected], [protected] pankaj bhatia
above thease person are not work properly in the sense of idea vodafone airtel ...
we want to change present distributer for better out put
Thank You
Yours Faithfully ..
Mr. Arun Jindal
M/S Jindal Comm.
main bazzar ellenabad
ph.[protected], [protected], [protected]
With due respect i m Arun from M/S jindal Comm. ellenabad sir i m in very trouble from our present distributer Zee mobile center ellenabad his owner Mr. Sunil mittal is a very bad person because he is not work properly his dse of reliance prepaid is not coming in the market daily n some time we suffer many problem like when we give payment for gsm flexy n distributor always flexy transfer in cdma or every time he give problem all most retailer are suffer from this problem any retailer dosen't sale the reliance sim card because of distributer fault the imployes of reliance company like ppm tsm, asm and other are not properly work they dosen't come in market for know about market research ...
sir ther is no reliance care for customer solution distributer has make a care in his shop but this not like a care n many kind of people leave reliance company sim card the distributer contacts [protected], ppm [protected], asm [protected], [protected] pankaj bhatia
above thease person are not work properly in the sense of idea vodafone airtel ...
we want to change present distributer for better out put
Thank You
Yours Faithfully ..
Mr. Arun Jindal
M/S Jindal Comm.
main bazzar ellenabad
ph.[protected], [protected], [protected]
Hi,
My self Shiv Nidhi Dubey, I am a consumer of Reliance prepaid mobile service. I want to port(MNP) my Mob no-[protected] with other network. Many time I send the SMS (PORT [protected]) to 1900 but I have not got any response from your side in this regard and every time I got a message from 1901, "Dear Reliance Customer, Your request could not be processed. Please try after sometime.Thankyou".
I have sending these SMSs since 11 Dec, 2011, but I got same revert even today. As I have done many complaints against this problem, so some corresponding complaint numbers are[protected],[protected]
So just tell me what should I do to resolve this problem or I have to suffer from this ever. Just reply asap.
--
Thanks & Regards,
Shiv Nidhi Dubey
Mob: [protected]
My self Shiv Nidhi Dubey, I am a consumer of Reliance prepaid mobile service. I want to port(MNP) my Mob no-[protected] with other network. Many time I send the SMS (PORT [protected]) to 1900 but I have not got any response from your side in this regard and every time I got a message from 1901, "Dear Reliance Customer, Your request could not be processed. Please try after sometime.Thankyou".
I have sending these SMSs since 11 Dec, 2011, but I got same revert even today. As I have done many complaints against this problem, so some corresponding complaint numbers are[protected],[protected]
So just tell me what should I do to resolve this problem or I have to suffer from this ever. Just reply asap.
--
Thanks & Regards,
Shiv Nidhi Dubey
Mob: [protected]
This is with reference to Reliance Broadband services against excess bill, poor service, Wrong information and No response from reliance team for the complaints registered. Please find the enclosures below for reference :
Dated : Sun, Jul 10, 2011 at 9:14 PM
Dear Customer relationship team,
This is with reference to your mail reminder for reliance broadband monthly charges. I wish to bring your notice regarding my broadband plan which is not updated as per my discussion with your Executive Mr, Raziuddin. please find below the detailed progress from the day one to till date with my reliance connection.
Your Executive Mr. Raziddin, contact num : [protected] visited my residence with broadband plans on 05/05/2011 and collected Rs 500/- to install the same with semi annual plan with 300kbps speed @ Rs 2000/- + Taxes (10.3%)
Mr.Raziuddin didn't turned up after many followup calls and on 14/05/2011 said he left reliance and he is with MTS and proposed MTS Broadband connection. As i was interested in semi annual plan of reliance contacted Mr.Srinivas contact. num : [protected] and informed all requirements and plan details and Mr.Srinivas agreed for all and after frequent follow up established the connection on 26/05/2011 with monthly plan and informed the semi annual plan will be updated after 48hrs.
I informed Mr.Srinivas to collect the remaining payment of Rs 1500/- either by cash or cheque after plan is updated. I was not informed by Mr.Srinivas before or after the connection is established at my residence that the plan im asking for is no longer exists and every-time use to make excuses on contacting Srinivas on phone regarding the same.
As i lost the trust on Mr.Srinivas Spoke to helpline regarding the same and i was informed the plan im asking for is expired and no longer exists and offered with 500kbps semi annual plan @ 2500+taxes for which im not interested in, hence i happened to speak with Supervisor Mr. Manoj, after understanding the complete query and after checking with Mr. Srinivas he said nothing can be done to get the semi annual plan im interested in and was been rude on call also refused to escalate the call to Team leader or Team manager after making request also.
As the experience with reliance from day one was pathetic and injustice to customer, I insist to give the plan for which i have opted the connection and demand a detailed explanation for all irresponsible attitude of the executives and call center Supervisor Mr.Manoj. I will not pay any charges until my plan is changed as per the discussion made and i need one responsible individual to interact with me in 48hrs regarding the same.If failing for the same or if internet connection is disconnected the complaint can be escalated to Nodal office and further until proper justification is done.
Thu, Sep 1, 2011 at 6:35 PM
Hi Supriya,
This is with reference to payment remainder mail. For your information the reliance connection is disconnected at my place since 12th July 2011 and Im using Hathway connection at my place and the bill generated for the latest period is invalid. By the time the reliance is disconnected the outstanding was Rs 497/-. I placed a complaint at reliance nodal office ref to complaint num :[protected] almost a month ago. The TAT informed was 3 working days by Ms.Bhavani at the time of complaint registration and yet there is no response. I also sent couple of mails to nodal office informing the outstanding amount will not be paid as there is no service or response given for the complaints registered. Consider this as a final reminder to reliance from me not to disturb any more with reminders. I will be forced to approach consumer forum for any further reminders from reliance.
Till now the issue remains Un-addressed and no solution provided yet, Today morning received a call from Mr.Vikas jain saying layer delhi - court asking to clear the dues immediately. Kindly check with the details and justify the concern.
Regards,
Harivanam Vijay Nag,
91-[protected].
Dated : Sun, Jul 10, 2011 at 9:14 PM
Dear Customer relationship team,
This is with reference to your mail reminder for reliance broadband monthly charges. I wish to bring your notice regarding my broadband plan which is not updated as per my discussion with your Executive Mr, Raziuddin. please find below the detailed progress from the day one to till date with my reliance connection.
Your Executive Mr. Raziddin, contact num : [protected] visited my residence with broadband plans on 05/05/2011 and collected Rs 500/- to install the same with semi annual plan with 300kbps speed @ Rs 2000/- + Taxes (10.3%)
Mr.Raziuddin didn't turned up after many followup calls and on 14/05/2011 said he left reliance and he is with MTS and proposed MTS Broadband connection. As i was interested in semi annual plan of reliance contacted Mr.Srinivas contact. num : [protected] and informed all requirements and plan details and Mr.Srinivas agreed for all and after frequent follow up established the connection on 26/05/2011 with monthly plan and informed the semi annual plan will be updated after 48hrs.
I informed Mr.Srinivas to collect the remaining payment of Rs 1500/- either by cash or cheque after plan is updated. I was not informed by Mr.Srinivas before or after the connection is established at my residence that the plan im asking for is no longer exists and every-time use to make excuses on contacting Srinivas on phone regarding the same.
As i lost the trust on Mr.Srinivas Spoke to helpline regarding the same and i was informed the plan im asking for is expired and no longer exists and offered with 500kbps semi annual plan @ 2500+taxes for which im not interested in, hence i happened to speak with Supervisor Mr. Manoj, after understanding the complete query and after checking with Mr. Srinivas he said nothing can be done to get the semi annual plan im interested in and was been rude on call also refused to escalate the call to Team leader or Team manager after making request also.
As the experience with reliance from day one was pathetic and injustice to customer, I insist to give the plan for which i have opted the connection and demand a detailed explanation for all irresponsible attitude of the executives and call center Supervisor Mr.Manoj. I will not pay any charges until my plan is changed as per the discussion made and i need one responsible individual to interact with me in 48hrs regarding the same.If failing for the same or if internet connection is disconnected the complaint can be escalated to Nodal office and further until proper justification is done.
Thu, Sep 1, 2011 at 6:35 PM
Hi Supriya,
This is with reference to payment remainder mail. For your information the reliance connection is disconnected at my place since 12th July 2011 and Im using Hathway connection at my place and the bill generated for the latest period is invalid. By the time the reliance is disconnected the outstanding was Rs 497/-. I placed a complaint at reliance nodal office ref to complaint num :[protected] almost a month ago. The TAT informed was 3 working days by Ms.Bhavani at the time of complaint registration and yet there is no response. I also sent couple of mails to nodal office informing the outstanding amount will not be paid as there is no service or response given for the complaints registered. Consider this as a final reminder to reliance from me not to disturb any more with reminders. I will be forced to approach consumer forum for any further reminders from reliance.
Till now the issue remains Un-addressed and no solution provided yet, Today morning received a call from Mr.Vikas jain saying layer delhi - court asking to clear the dues immediately. Kindly check with the details and justify the concern.
Regards,
Harivanam Vijay Nag,
91-[protected].
Dear Sir
I regret to inform you that I have made porting
request from IDEA to RELIANCE on 7/11/2012 Unique porting ID was
IZ728796 for mob no [protected]
I have submitted mu documents to Reliance web World Shop No 3/4, St
Floor, Poonam Arcade, Sadar, Nagpur-440001, MAHARASHTRA .
On 12/11/2012 i got message that my porting request is accepted and
my sim of idea will be deactivated at 11:50 and new Reliance sim shall
be activated upto 1:50 AM but my sim is not activated till now . as
you know that 13/11/2012 was day Of Depawali and my phones services
are out of service i am unable to contact any body .it was highly
embaracing that i am not able to contact any body on depawali, more
so on 14/11/2012 i have sent my staff for resuming my services and
enquire the matter and again i was shocked to know that at reception
one representative told that server was down they cant say anything
and miss behaved me on phone and saying getout to my staff, other
receptionist told me that they cant do anything that mumbai office is
closed and not promissed about when my no is activated .
I am feeling am at no were to whom i told my problem I am feeling embaraced.
and cheated
As per mobile potibility regulation 2009 mob no must be activated
after 2 hour but my no is not activated till now i.e. 14/11/2012 4:45
PM
Regars
Vineet chourasia
Mob No. for which portibility applied ([protected] )
Porting ID IZ728796
I regret to inform you that I have made porting
request from IDEA to RELIANCE on 7/11/2012 Unique porting ID was
IZ728796 for mob no [protected]
I have submitted mu documents to Reliance web World Shop No 3/4, St
Floor, Poonam Arcade, Sadar, Nagpur-440001, MAHARASHTRA .
On 12/11/2012 i got message that my porting request is accepted and
my sim of idea will be deactivated at 11:50 and new Reliance sim shall
be activated upto 1:50 AM but my sim is not activated till now . as
you know that 13/11/2012 was day Of Depawali and my phones services
are out of service i am unable to contact any body .it was highly
embaracing that i am not able to contact any body on depawali, more
so on 14/11/2012 i have sent my staff for resuming my services and
enquire the matter and again i was shocked to know that at reception
one representative told that server was down they cant say anything
and miss behaved me on phone and saying getout to my staff, other
receptionist told me that they cant do anything that mumbai office is
closed and not promissed about when my no is activated .
I am feeling am at no were to whom i told my problem I am feeling embaraced.
and cheated
As per mobile potibility regulation 2009 mob no must be activated
after 2 hour but my no is not activated till now i.e. 14/11/2012 4:45
PM
Regars
Vineet chourasia
Mob No. for which portibility applied ([protected] )
Porting ID IZ728796
DEAR SIR/MADAM,
I APPLIED FOR A PREPAID CONNECTION WITH MOBILE NUMBER PORTABILITY ( VODAFONE TO RELIANCE CDMA) AND THE NUMBER IS [protected], I GAVE IT ON 27TH OF AUGUST IN ROLEX MOBILES CHENNAI, 25TH OF OCTOBER IN RELIANCE HADDOWS ROAD SHOW AGAIN NOV 5TH AND AGAIN NOV 8TH IN HADDOWS ROAD SHOW ROOM. STILL IT IS NOT HAPPENING AND THE MOBILE SHOP PERSON NOT GIVEN ME A PROPER RESPONSE OF MY CALL
PLS DO THE NEED FULL.
I NEVER SEE LIKE THIS WORST SERVICE IN ANY TELECOM COMPANY LIKE THIS.
UDHAYAKUMAR
MANAGER
BLACK PEARL <CHENNAI>
[protected]
I APPLIED FOR A PREPAID CONNECTION WITH MOBILE NUMBER PORTABILITY ( VODAFONE TO RELIANCE CDMA) AND THE NUMBER IS [protected], I GAVE IT ON 27TH OF AUGUST IN ROLEX MOBILES CHENNAI, 25TH OF OCTOBER IN RELIANCE HADDOWS ROAD SHOW AGAIN NOV 5TH AND AGAIN NOV 8TH IN HADDOWS ROAD SHOW ROOM. STILL IT IS NOT HAPPENING AND THE MOBILE SHOP PERSON NOT GIVEN ME A PROPER RESPONSE OF MY CALL
PLS DO THE NEED FULL.
I NEVER SEE LIKE THIS WORST SERVICE IN ANY TELECOM COMPANY LIKE THIS.
UDHAYAKUMAR
MANAGER
BLACK PEARL <CHENNAI>
[protected]
Dear sir,
As per my previous mail i already visited several times to Reliance Office situated at Bela Muzaffarpur and Mithanpura i didn't got any solution from there, so at last i contacted to you.
Thank you for reverting me but i didn't get satisfactory answer from your side now i think the matter is not clear to you so read the previous mail again and do the needful as soon as possible.
Thanks & Regards,
Manish Kumar
[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
Date: Sat, Dec 15, 2012 at 4:13 PM
Subject: RE:'Reliance=[protected]'Reference to your mail.
To: manish kumar <manish.[protected]@gmail.com>
Dear Mr. Manish Kumar,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding bill related issue.
We regret for the inconvenience caused in this regard.
Kindly note that, as per our records the bill for the period of 22/09/2012 to 23/11/2012 has been charged for the previous due.
We are unable to process your request from our end. Hence, we request you to visit the nearest Reliance World/ Town office along with a proof of address and identity for for further assistance.
Assuring you of our best services always.
Thank you for choosing to write to us.
Warm regards,
Rajaminu S
Officer - Customer Care
Reliance Communications Limited.
-----Original Message-----
From: manish kumar (manish.[protected]@gmail.com)
Date: Friday, December 14, 2012 04:01 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@gmail.com ([protected]@gmail.com)
Subject: COMPLAIN for my postpaid connection: [protected] ( RelianceCommunications Limited)
TO,
Reliance Communications Limited
I am Manish kumar using Reliance GSM no.[protected], A/C no. RTL A/C[protected], Tariff Plan Name.RTSimpalyUnlimitid299, and my Credit limit is 1500/- from last one year i am using this Postpaid No, but during this period i have got 3 times false bill and they had been waved off on my request but this time in the month of Septembera got bill of Rs.8845 which has been now Rs. 9245, i had visited several times to Reliance Office situated at Bela Muzaffarpur, i got in answer that i had used Rs 7000 net in a single day dated on 11 Aug, actually it was not consumed by me finally they could not rectify it.
After few days i got a call from S.K.Rana, mob no [protected] from Tishazari court for case charged on me, again i visited to Reliance Office Bela, Muzaffarpur then they told me that your case is transferred to legal, because no has been terminated automatically.
Again after few days i got call from Mr S.K.Rana for settlement at Rs.3000, i asked a mail from him for settlement then he told that after submission of settlement amount Rs.3000 then i will receive noc from reliance, I did the same, i have deposited Rs 3000 at reliance Mithanpura they gave me online receipt no. IB[protected] OTC-32020 for the no of [protected] but actually it not happened.
Now today again got a call from Mss.Vaishali from Delhi by this no [protected], she is again telling me for submission of Rs.6295 urgently otherwise u have to come Tishazari court on 16th Dec on Sunday for case hearing.
I m being mentally tortured by these calls from Reliance communication.
As per S.K Rana i m still waiting for noc from reliance. Plz do the need-full & STOP that MENTAL TORTURE as soon as possible and send me NOC for my no. or refund my money and pay compensation for the MENTAL AGONY.
Manish Kumar
ALT NO. [protected]
As per my previous mail i already visited several times to Reliance Office situated at Bela Muzaffarpur and Mithanpura i didn't got any solution from there, so at last i contacted to you.
Thank you for reverting me but i didn't get satisfactory answer from your side now i think the matter is not clear to you so read the previous mail again and do the needful as soon as possible.
Thanks & Regards,
Manish Kumar
[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
Date: Sat, Dec 15, 2012 at 4:13 PM
Subject: RE:'Reliance=[protected]'Reference to your mail.
To: manish kumar <manish.[protected]@gmail.com>
Dear Mr. Manish Kumar,
Thank you for contacting Reliance Customer Care.
This is with reference to your e-mail regarding bill related issue.
We regret for the inconvenience caused in this regard.
Kindly note that, as per our records the bill for the period of 22/09/2012 to 23/11/2012 has been charged for the previous due.
We are unable to process your request from our end. Hence, we request you to visit the nearest Reliance World/ Town office along with a proof of address and identity for for further assistance.
Assuring you of our best services always.
Thank you for choosing to write to us.
Warm regards,
Rajaminu S
Officer - Customer Care
Reliance Communications Limited.
-----Original Message-----
From: manish kumar (manish.[protected]@gmail.com)
Date: Friday, December 14, 2012 04:01 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: [protected]@gmail.com ([protected]@gmail.com)
Subject: COMPLAIN for my postpaid connection: [protected] ( RelianceCommunications Limited)
TO,
Reliance Communications Limited
I am Manish kumar using Reliance GSM no.[protected], A/C no. RTL A/C[protected], Tariff Plan Name.RTSimpalyUnlimitid299, and my Credit limit is 1500/- from last one year i am using this Postpaid No, but during this period i have got 3 times false bill and they had been waved off on my request but this time in the month of Septembera got bill of Rs.8845 which has been now Rs. 9245, i had visited several times to Reliance Office situated at Bela Muzaffarpur, i got in answer that i had used Rs 7000 net in a single day dated on 11 Aug, actually it was not consumed by me finally they could not rectify it.
After few days i got a call from S.K.Rana, mob no [protected] from Tishazari court for case charged on me, again i visited to Reliance Office Bela, Muzaffarpur then they told me that your case is transferred to legal, because no has been terminated automatically.
Again after few days i got call from Mr S.K.Rana for settlement at Rs.3000, i asked a mail from him for settlement then he told that after submission of settlement amount Rs.3000 then i will receive noc from reliance, I did the same, i have deposited Rs 3000 at reliance Mithanpura they gave me online receipt no. IB[protected] OTC-32020 for the no of [protected] but actually it not happened.
Now today again got a call from Mss.Vaishali from Delhi by this no [protected], she is again telling me for submission of Rs.6295 urgently otherwise u have to come Tishazari court on 16th Dec on Sunday for case hearing.
I m being mentally tortured by these calls from Reliance communication.
As per S.K Rana i m still waiting for noc from reliance. Plz do the need-full & STOP that MENTAL TORTURE as soon as possible and send me NOC for my no. or refund my money and pay compensation for the MENTAL AGONY.
Manish Kumar
ALT NO. [protected]
TO,
Reliance Communications Limited
I am Manish kumar using Reliance GSM no.[protected], A/C no. RTL A/C[protected], Tariff Plan Name.RTSimpalyUnlimitid299, and my Credit limit is 1500/- from last one year i am using this Postpaid No, but during this period i have got 3 times false bill and they had been waved off on my request but this time in the month of Septembera got bill of Rs.8845 which has been now Rs. 9245, i had visited several times to Reliance Office situated at Bela Muzaffarpur, i got in answer that i had used Rs 7000 net in a single day dated on 11 Aug, actually it was not consumed by me finally they could not rectify it.
After few days i got a call from S.K.Rana, mob no [protected] from Tishazari court for case charged on me, again i visited to Reliance Office Bela, Muzaffarpur then they told me that your case is transferred to legal, because no has been terminated automatically.
Again after few days i got call from Mr S.K.Rana for settlement at Rs.3000, i asked a mail from him for settlement then he told that after submission of settlement amount Rs.3000 then i will receive noc from reliance, I did the same, i have deposited Rs 3000 at reliance Mithanpura they gave me online receipt no. IB[protected] OTC-32020 for the no of [protected] but actually it not happened.
Now today again got a call from Mss.Vaishali from Delhi by this no [protected], she is again telling me for submission of Rs.6295 urgently otherwise u have to come Tishazari court on 16th Dec on Sunday for case hearing.
I m being mentally tortured by these calls from Reliance communication.
As per S.K Rana i m still waiting for noc from reliance. Plz do the need-full & STOP that MENTAL TORTURE as soon as possible and send me NOC for my no. or refund my money and pay compensation for the MENTAL AGONY.
Manish Kumar
ALT NO. [protected]
Reliance Communications Limited
I am Manish kumar using Reliance GSM no.[protected], A/C no. RTL A/C[protected], Tariff Plan Name.RTSimpalyUnlimitid299, and my Credit limit is 1500/- from last one year i am using this Postpaid No, but during this period i have got 3 times false bill and they had been waved off on my request but this time in the month of Septembera got bill of Rs.8845 which has been now Rs. 9245, i had visited several times to Reliance Office situated at Bela Muzaffarpur, i got in answer that i had used Rs 7000 net in a single day dated on 11 Aug, actually it was not consumed by me finally they could not rectify it.
After few days i got a call from S.K.Rana, mob no [protected] from Tishazari court for case charged on me, again i visited to Reliance Office Bela, Muzaffarpur then they told me that your case is transferred to legal, because no has been terminated automatically.
Again after few days i got call from Mr S.K.Rana for settlement at Rs.3000, i asked a mail from him for settlement then he told that after submission of settlement amount Rs.3000 then i will receive noc from reliance, I did the same, i have deposited Rs 3000 at reliance Mithanpura they gave me online receipt no. IB[protected] OTC-32020 for the no of [protected] but actually it not happened.
Now today again got a call from Mss.Vaishali from Delhi by this no [protected], she is again telling me for submission of Rs.6295 urgently otherwise u have to come Tishazari court on 16th Dec on Sunday for case hearing.
I m being mentally tortured by these calls from Reliance communication.
As per S.K Rana i m still waiting for noc from reliance. Plz do the need-full & STOP that MENTAL TORTURE as soon as possible and send me NOC for my no. or refund my money and pay compensation for the MENTAL AGONY.
Manish Kumar
ALT NO. [protected]
Sir,
I am leo from Trichy, As i had been lost my sim on 09.11.12. The problem is i had changed my network from uninor to reliance, and I have been used for past 3 months(sep'12 onwards) and i had lost it. SO that i complained Reliance web World at Trichy.
They said that my profile had not been updated on I CARE. Hence, i submitted all the required proof then and there. (CAF no[protected]..
After that also no response from them.So that i mailed to customer care immediately.
But they asked some of the details regarding that. CAF no, Place of submission etc., And also i had been filled all the details, i sent.
on Dec 2nd i received reply from them. they gave me a Request ID:[protected] and they have told the same will be resolved within 4 days from the date of registration.
After that they are not response at all. On 8th dec'12 Again i sent a mail. On 10 th itself, they sent the same mail which they already sent before .
On 13th i spoke to the customer care over phone (the no is [protected]). They said about, " go to the nearest Reliance Web world, the executive who is there,
he would resolve with in 10 mins. But they said about still my details haven't been updated on I Care.
Because of that i suffered a lot by mentally.I sent so many mail so many people's no proper replay.
May i know, when my problem would resolved.Please let me know.
Kindly consider my request and resolve my problem ASAP.
I am leo from Trichy, As i had been lost my sim on 09.11.12. The problem is i had changed my network from uninor to reliance, and I have been used for past 3 months(sep'12 onwards) and i had lost it. SO that i complained Reliance web World at Trichy.
They said that my profile had not been updated on I CARE. Hence, i submitted all the required proof then and there. (CAF no[protected]..
After that also no response from them.So that i mailed to customer care immediately.
But they asked some of the details regarding that. CAF no, Place of submission etc., And also i had been filled all the details, i sent.
on Dec 2nd i received reply from them. they gave me a Request ID:[protected] and they have told the same will be resolved within 4 days from the date of registration.
After that they are not response at all. On 8th dec'12 Again i sent a mail. On 10 th itself, they sent the same mail which they already sent before .
On 13th i spoke to the customer care over phone (the no is [protected]). They said about, " go to the nearest Reliance Web world, the executive who is there,
he would resolve with in 10 mins. But they said about still my details haven't been updated on I Care.
Because of that i suffered a lot by mentally.I sent so many mail so many people's no proper replay.
May i know, when my problem would resolved.Please let me know.
Kindly consider my request and resolve my problem ASAP.
Dear Team,
Your Call center Team is really pathetic. If some can call me then ok. Rest of all You is 0.
Regards
Manoj
[protected]
Your Call center Team is really pathetic. If some can call me then ok. Rest of all You is 0.
Regards
Manoj
[protected]
Respected Sir,
I am writing this mail to bring into notice how pathetic is the service provided by Reliance. Though the name of the communication suggests to rely on it, but truly speaking I really cannot rely on it. Now let me tell in detail. I have a CDMA reliance mobile number- [protected]. I wish to port out this number to other service as there is no network coverage area in Tata Hospital, Kharghar, Navi Mumbai. So to change portability I had to send message PORT [protected] to 1900. In turn I got reply from 1901- Dear Reliance customer, Your request could not be processed. Please try after some time. Thank you. Ok, I thought might be some problem would have occurred, and I repeatedly sent the same message 3-5 times but the same reply. I then tried to contact customer service in 198, he lodged a request complain for UPC code generation. The request no. is[protected]. It was registered on January 5, 2013. He said me that the UPC code would be messaged after 20 days. So accordingly I should have obtained it by 25 or 26th Jan 2013. But then, when I call back to customer care he said, my complain is blocked. What the hell is this kind of service? I am waiting here that I would receive SMS o[censored]PC code and then suddenly I am said your complain is blocked. I again called 198 and recited all the thing happened. This time I was said to repeat the message to 1900 and you would get details in 24hr. I followed as they said but what, the history repeats with the same reply from 1901. I again called 198 and the person-in- charge over phone tells me, " Mam might be you have done some spelling mistake or case mistake while typing." That made my temper rise. I went to reliance web world in Hiranandani area, Kharghar on 1 February, 2013. As usual the same procedure of messaging was said to follow and wait for 24 hr. But not this time, I told the customer care people to message the details as they know better than me right? But the same reply from 1901. I showed them the reply I got. In turn they replaced my sim card to their handset and repeated messaging. Reason I was told, " there might be handset problem" but the same reply from 1901. Then called 198 and had a talk in Customer service centre in Kharghar, Hiranandani. The person over phone in 198 told " Mam you dont repeatedly send the same message again and again at a time. Just send the message tomorrow morning (2 February, 2013) once and within half an hour you will get UPC code messaged in your phone." As usual I did followed what was said and nothing happened in turn but again the same reply from 1901. I could not stop myself, went back to reliance customer care Hiranandani, Kharghar on 2 february 2013, 12:50pm and asked to help me out. The reply I got is " Mam there is some serious problem, You might please contact Reliance Web world in Panvel." I took the address and went to hunt the office in Panvel. When I went there again same thing done and was asked to wait till evening. But this time I am not going to wait, I have all the way come from Tata Hospital Kharghar to Panvel for this. I showed them the message obtained from 1901. She then mailed a complain to Reliance Back Office and told me to come on Monday( 4 February, 2013) evening to check out the revert reply. I requested her to give the contact number of this Office so that I can call and ask rather then come from Kharghar. But I was surprised to hear that there is no Phone number to contact the reliance web world in Panvel, located in Sector 19, Opp. MTNL office. Wow! one of the famous communication provider Reliances' Web world is not having a phone available in their office. What kind of service is gona be provided to its customer? I am telling her repeatedly to give me the details in my E- mail Id. But I got a straight answer- No it could not be done. Thats great! It really provoked my temper and I had to bring in notice these things to you.
Let me enlist the flaws:
1) Reliance Web world is not having a Phone in their office.
2) Customer care of Reliance is trained to harass the customer very nicely.
3) The Customer care Executive over 198 number is good for nothing. I would suggest people not at all dare to call 198.
4) Though the service is not provided the charges for the SMS has to be procurred from customer.
5) Reliance Network in Tata Hospital, Kharghar is pathetic and worst.
I just wonder what about the other people including age old people like my parents, if they would have to face all these things. May I ask you a question. Will this be repeated? I think, you can better answer me now. I expect the history of SMS reply from 1901 will not repeat. I claim for refund of money being spent over this.
Moral of the story: Never rely on Reliance as they are to harass the customers. They are here to waste customers Time, Energy and Money.They are expert in nettling customers.
--
Prasanna R Iyer
PhD student
KS#109 Bhattacharya lab
Advanced Centre for Treatment, Research & Education in Cancer (ACTREC),
Tata Memorial Centre
Kharghar, Navi Mumbai 410210
I am writing this mail to bring into notice how pathetic is the service provided by Reliance. Though the name of the communication suggests to rely on it, but truly speaking I really cannot rely on it. Now let me tell in detail. I have a CDMA reliance mobile number- [protected]. I wish to port out this number to other service as there is no network coverage area in Tata Hospital, Kharghar, Navi Mumbai. So to change portability I had to send message PORT [protected] to 1900. In turn I got reply from 1901- Dear Reliance customer, Your request could not be processed. Please try after some time. Thank you. Ok, I thought might be some problem would have occurred, and I repeatedly sent the same message 3-5 times but the same reply. I then tried to contact customer service in 198, he lodged a request complain for UPC code generation. The request no. is[protected]. It was registered on January 5, 2013. He said me that the UPC code would be messaged after 20 days. So accordingly I should have obtained it by 25 or 26th Jan 2013. But then, when I call back to customer care he said, my complain is blocked. What the hell is this kind of service? I am waiting here that I would receive SMS o[censored]PC code and then suddenly I am said your complain is blocked. I again called 198 and recited all the thing happened. This time I was said to repeat the message to 1900 and you would get details in 24hr. I followed as they said but what, the history repeats with the same reply from 1901. I again called 198 and the person-in- charge over phone tells me, " Mam might be you have done some spelling mistake or case mistake while typing." That made my temper rise. I went to reliance web world in Hiranandani area, Kharghar on 1 February, 2013. As usual the same procedure of messaging was said to follow and wait for 24 hr. But not this time, I told the customer care people to message the details as they know better than me right? But the same reply from 1901. I showed them the reply I got. In turn they replaced my sim card to their handset and repeated messaging. Reason I was told, " there might be handset problem" but the same reply from 1901. Then called 198 and had a talk in Customer service centre in Kharghar, Hiranandani. The person over phone in 198 told " Mam you dont repeatedly send the same message again and again at a time. Just send the message tomorrow morning (2 February, 2013) once and within half an hour you will get UPC code messaged in your phone." As usual I did followed what was said and nothing happened in turn but again the same reply from 1901. I could not stop myself, went back to reliance customer care Hiranandani, Kharghar on 2 february 2013, 12:50pm and asked to help me out. The reply I got is " Mam there is some serious problem, You might please contact Reliance Web world in Panvel." I took the address and went to hunt the office in Panvel. When I went there again same thing done and was asked to wait till evening. But this time I am not going to wait, I have all the way come from Tata Hospital Kharghar to Panvel for this. I showed them the message obtained from 1901. She then mailed a complain to Reliance Back Office and told me to come on Monday( 4 February, 2013) evening to check out the revert reply. I requested her to give the contact number of this Office so that I can call and ask rather then come from Kharghar. But I was surprised to hear that there is no Phone number to contact the reliance web world in Panvel, located in Sector 19, Opp. MTNL office. Wow! one of the famous communication provider Reliances' Web world is not having a phone available in their office. What kind of service is gona be provided to its customer? I am telling her repeatedly to give me the details in my E- mail Id. But I got a straight answer- No it could not be done. Thats great! It really provoked my temper and I had to bring in notice these things to you.
Let me enlist the flaws:
1) Reliance Web world is not having a Phone in their office.
2) Customer care of Reliance is trained to harass the customer very nicely.
3) The Customer care Executive over 198 number is good for nothing. I would suggest people not at all dare to call 198.
4) Though the service is not provided the charges for the SMS has to be procurred from customer.
5) Reliance Network in Tata Hospital, Kharghar is pathetic and worst.
I just wonder what about the other people including age old people like my parents, if they would have to face all these things. May I ask you a question. Will this be repeated? I think, you can better answer me now. I expect the history of SMS reply from 1901 will not repeat. I claim for refund of money being spent over this.
Moral of the story: Never rely on Reliance as they are to harass the customers. They are here to waste customers Time, Energy and Money.They are expert in nettling customers.
--
Prasanna R Iyer
PhD student
KS#109 Bhattacharya lab
Advanced Centre for Treatment, Research & Education in Cancer (ACTREC),
Tata Memorial Centre
Kharghar, Navi Mumbai 410210
dear sir
my no. is [protected] its outgoing & incoming barred since sunday called many times on 198 & *222 but no proper response . how much time require to activate it kindly confirm, who is responsible for my business loss of this week.no response till now, is it my fault that i am using your postpaid services from 2002?
my no. is [protected] its outgoing & incoming barred since sunday called many times on 198 & *222 but no proper response . how much time require to activate it kindly confirm, who is responsible for my business loss of this week.no response till now, is it my fault that i am using your postpaid services from 2002?
dear sir
my no. is [protected] its outgoing & incoming barred since sunday called many times on 198 & *222 but no proper response . how much time require to activate it kindly confirm, who is responsible for my business loss of this week.no response till now, is it my fault that i am using your postpaid services from 2002? I think ur customers is too much so facing some problems so kindly help to port this number & Provide the reason for suspension of services since sunday
my no. is [protected] its outgoing & incoming barred since sunday called many times on 198 & *222 but no proper response . how much time require to activate it kindly confirm, who is responsible for my business loss of this week.no response till now, is it my fault that i am using your postpaid services from 2002? I think ur customers is too much so facing some problems so kindly help to port this number & Provide the reason for suspension of services since sunday
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Reliance Communications — POOR SPEED COMPLAINT UNSOLVED
DESPITE SEVERAL REMINDERS AND EVEN NODAL COMPLAIN THE COMPANY IS NOT TAKING ANY ACTIONS TOWARDS SOLVING PROBLEMS AND EVEN SENIOR STAFFS ARE GIVING FALSE ASSURANCE...THE NATURE AND COMPLAIN DATE / NOS. ARE AS FOLLOWS..MY ID NO. COMPLAIN NOS. COMPLAIN DATE STATUS AS PROVIDED BY COMPANY
[protected] [protected] Fri, Apr 29, '11 Solving
[protected] [protected] Fri, Apr 29, '11 Solving