Samsung B7722 — WORST AFTER SALES SERVICE | |||
I HAD PURCHASED B7722 IN OCTOBER, 2010. BUT AFTER 3 MONTHS MY PHONE STARTED SHOWING VARIOUS PROBLEMS LIKE HANGING, AUTO SWITCH OFF & ON, SOFT KEY PAD NOT WORKING. I HAVE BEEN TO THEIR SERVICE CENTERS ALMOST FIVE TIMES. BUT NO RESULT IS COMING OUT. I ASKED THE SERVICE CENTRE TO PAY MY MONEY BACK BUT THEY TOLD THAT IT CAN NOT BE DONE. IF SAMSUNG WILL NOT LOOK INTO THIS MATTER I WILL BE COMPELLED TO TAKE THE SHELTER OF LAW. Was this information helpful? | |||
 4 Comments | |||
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I received a call from Samsung Office, Gurgaon. They promised me my complain will be treated on priority basis. Lets see what happens.
It is to inform the Samsung only : My contact No. [protected]/[protected]
My job sheet No. 10870. Service Centre Name : Sprimon Technologies, Saheed Nagar, BBSR
My handset is still with the service centre from 05th July.
It is to inform the Samsung only : My contact No. [protected]/[protected]
My job sheet No. 10870. Service Centre Name : Sprimon Technologies, Saheed Nagar, BBSR
My handset is still with the service centre from 05th July.
I deposited the handset will full box as per the advice of the Samsung service centre and I was told that the amount will be refunded to me. Till date one month has already passed but no refund. Even I have not been communicated the exact date by when I can get my refund. This is really irritating.
Samsung B7722 — Worst customer service
I bought Samusung b7722 one month before now it is not working., Worst service in Customer care centre. Stupid servicesCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Thank you for writing and sharing your concern with us
In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .
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Regards,
Soumik Patnaik
Samsung India Elect ( HHP )
86-c, Goutam Nagar, Kalpana
Bhubaneswar - 14
Cell no ;- 91-[protected]