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Samsung India Complaints & Reviews

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Updated: Nov 7, 2025
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E
eufraziom
from Pune, Maharashtra
Jul 2, 2011
Resolved
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Resolved

Address: South Goa, Goa

The oven touch screen switch & rotating plate is not functioning. Varrious mails have been sent to support India & the copy of the same is appended below.
Till now the complaint is not resolved.

------- Original Message -------

Sender : eufrazio<[protected]@marpolind.com>

Date : Jul 02, 2011 10:04 (GMT+05:30)

Title : Re: Re: Re: Re: Complaint No [protected]



Your local office just called us.

They expressed their inability to attend the complaint at our residence due to shortage of technicians & advised us to bring the machine to their office to replace the switch membrane card. They also informed that it will take long time to complete the repairs.

Kindly note that we cannot take the machine to their office. They can collect it & return back after repairs.

The service & the behavior of this office is pathetic & cannot be accepted.

Pl do they needful & revert back urgently.

eufrazio


----- Original Message -----
From: eufrazio
To: support.[protected]@samsung.com
Sent: Friday, July 01, 2011 2:44 PM
Subject: Re: Re: Re: Re: Complaint No [protected]


Pl note if this complaint is not attended within the close of this day I would be reluctantly compelled to refer this matter to consumer forum for resolving the matter.

eufrazio
----- Original Message -----
From: SUPPORT INDIA
To: eufrazio
Sent: Friday, July 01, 2011 2:29 PM
Subject: Re: Re: Re: Re: Complaint No [protected]


Dear Customer,



I have spoken with Branch Service Manager and Area Service Manager concerned and will update you with the status accordingly as soon as possible. Your complaint has been taken on the priority basis.



I can understand the time and energy you have spent on this issue and appreciate your patience.



Thanking and assuring you of best services always.



Faresh Tomar

Customer Satisfaction Team - Support.India
Contact Numbers

MTNL/BSNL Users :[protected]Tollfree)

Others :[protected]Chargeable - To dial, prefix your local STD code)







------- Original Message -------

Sender : eufrazio<[protected]@marpolind.com>

Date : Jul 01, 2011 12:24 (GMT+05:30)

Title : Re: Re: Re: Complaint No [protected]



Nobody has attended the complaint till now.

eufrazio
----- Original Message -----
From: eufrazio
To: support.[protected]@samsung.com
Sent: Friday, July 01, 2011 9:30 AM
Subject: Re: Re: Re: Complaint No [protected]


Very disappointed that nobody attended the job yesterday despite the energy & time wasted by me in following up this matter.

This is my first experience to know about the after sales service of Samsung products.

I would refer this matter to the top of your company so that other customers do not face the same problems in resolving their complaints.

Meanwhile, I hope that the matter will be resolved today before 12.00 noon.

eufrazio
----- Original Message -----
From: eufrazio
To: support.[protected]@samsung.com
Sent: Thursday, June 30, 2011 4:56 PM
Subject: Re: Re: Re: Complaint No [protected]


Pl push your service team to attend the job within the close of this day as may patience is running out.

I understand that your service office is just 2 kms away from my location. Why then they need so my time to reach the complaint location.

Would appreciate closure of the complaint today itself.

eufrazio
----- Original Message -----
From: SUPPORT INDIA
To: eufrazio
Sent: Thursday, June 30, 2011 4:43 PM
Subject: Re: Re: Re: Complaint No [protected]


Dear Customer,



I regret the inconvenience you are facing with your Samsung product.



I would like to assure you that I am maintaining adequate follow ups with the Branch Service Manager concerned and will update you with the status accordingly as soon as possible.



I can understand the time and energy you have spent on this issue and appreciate your patience.



Thanking and assuring you of best services always.





Shikha Tyagi

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users:[protected]Toll free)

Others:[protected]Chargeable - To dial, prefix your local STD code)









------- Original Message -------

Sender : eufrazio<[protected]@marpolind.com>

Date : Jun 30, 2011 16:13 (GMT+05:30)

Title : Re: Re: Complaint No [protected]



Pl note the address & contact nos as under:

Mrs Cynthia Menezes
E 3, 1st Floor, Basant Bahar II,
Near Pandva Chapel, Aquem, Margao, Goa. 403601.

Contact 1 ----> [protected]
Contact 2 --- > [protected]

Pl read the complaint no as [protected]

EUFRAZIO
----- Original Message -----
From: SUPPORT INDIA
To: eufrazio
Sent: Thursday, June 30, 2011 4:04 PM
Subject: Re: Re: Complaint No [protected]


Dear Mr.Menezes,



Thank you for patronizing Samsung Product.



I sincerely regret the inconvenience caused to you. We tried to contact you on behalf of your BP no.([protected]), but it seems to a wrong no. , with reference to your case, kindly provide us your address details along with contact numbers so that I may forward your complaint to our department concerned.



Thanking and assuring you for best services always.



Prashant Kumar

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users :[protected]Tollfree)

Others :[protected]Chargeable - To dial, prefix your local STD code)









------- Original Message -------

Sender : eufrazio<[protected]@marpolind.com>

Date : Jun 30, 2011 15:47 (GMT+05:30)

Title : Re: Complaint No [protected]



Till now, nobody has contacted us.

Would appreciate if the job is attended & completed within the close of this day.

Pl look into urgently & revert.

eufrazio
----- Original Message -----
From: SUPPORT INDIA
To: eufrazio
Sent: Thursday, June 30, 2011 12:38 PM
Subject: Re: Complaint No [protected]


Dear Customer,



Thank you for patronizing Samsung Product.



I sincerely regret the inconvenience caused to you. I have forwarded your case to our department concerned. They will contact you shortly.



I appreciate your patience and request you to bear with us till then.



Thanking and assuring you for best services always.



Alka Rani

Customer Satisfaction Team - Support.India

Contact Numbers

MTNL/BSNL Users :[protected]Tollfree)

Others :[protected]Chargeable - To dial, prefix your local STD code)









------- Original Message -------

Sender : eufrazio<[protected]@marpolind.com>

Date : Jun 30, 2011 12:34 (GMT+05:30)

Title : Complaint No [protected]



The above complaint was lodged in Apr'11 & is still not resolved inspite of several follow ups with the customer care nos.

Pl attend the complaint immediately & inform status by return mail.

Eufrazio Menezes
Aug 13, 2020
Complaint marked as Resolved 
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    P
    pankajchaturvedi
    from Bengaluru, Karnataka
    Jul 2, 2011
    Resolved
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    Resolved

    Address: Madhya Pradesh

    I have purchased Mobile Phone Mode GT-2652 (Black) on 04.05.2011 from The MOBILE STORE LTD. SHOP NO. 106 & 107 NAVNEET COMPLES, OPP THANA RANJHI JABALPUR. BUT MY MOBILE PHONE IS NOT CHARGING FROM 28.06.11 i contract to the shop and we advice to go to samsung service centre. on 30.06.11 i have deposit my mobile on 30.06.2011 to M/s ALFA ENTERPRISES LG-4, JAIN TOWERS, OPP. HOTEL SAMDARIYA INN, RUSSEL CHOWK, JABALPUR, we check my mobile and informed that charge pin required to change. and we give the slip in which my work order no. 17639 dt. 30.06.11. and advice to check your status on 01.07.11 at 12.30 Hrs. But after contract with them they told that you have to contract on 17 Hrs then 18.30 Hrs. After person visit it is found the no progess in noticed and phone is leying with the firm. It is to inform you that for changing the charger pin only 15 mintues is required. but M/s ALFA is not taken the matter seriously and make their monopoly and also give insturction to me that if you have not wiat then take you phone back. on 02.07.11 at 11.4 5 hrs same status is there no progess in done my the M/s ALFA. I am facing lost of problem only for small work.
    Aug 13, 2020
    Complaint marked as Resolved 
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      N
      Naveen V
      Jul 1, 2011
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      I lost my mobile Samsung galaxy 5 phone on July 2nd with IMEI number [protected] in bangalore with SIM number [protected]. Could you pleae track it?Plssssss
      Aug 13, 2020
      Complaint marked as Resolved 
      I have lost my Mobile handset today afternoon at 12pm near my residence. After calling the phone It rang first & then somebody was disconnecting then it went switched off. kindly help me out to trace the handset ASAP. Tried Samsung website but it is filled with complaints & no solutions are given. Kindly help me out.
      Samsung Monte S5620
      EMEI No.: [protected]
      Purchase date: 15/09/2010
      i lost my samsung chat335 with [protected] airtel sim card in pantnagar, 29/05/2011 at 7.30pm.
      please find my cellphone and contact me at [protected].
      name- Niranjan Singh Chauhan, g.b.pant university, pantnagar. Distt- U.S.Nagar
      DEAR SIR MY MOBILE PHONE IS LOST SAMSUNG CORBY PLS FIND IT WHEN YOU FIND IT CALL [protected] FOR INFOM MY MOBILE IME NO IS 358040/03/358329/9
      lost my samsung mobile phone with imei no. - [protected]
      SIR I have lost my samsung mobile, Whose IMEI no. is -[protected]. i have also lodge a gd but no responce of police in this matter... so sir please trace my phone or block it...My name is Rakesh, mob no is - [protected], [protected].
      i have lost my mobile phone . its IMEI number is[protected]. i want the phone to be blocked asap
      ...
      Sir,
      Subject: Lose of moile phone
      My self Rajendra Prasad Maurya living in Noida Sec 58 Utter pradesh,
      i have lose cell phone modle number Samsung Note 2, lose date-22/10/2014 at metro station chandni chowk, mobile no- [protected],
      and IMEI- [protected]
      i humbly request to you check mobile location, request search my mobile phone.
      EMAIL-ID- rajendra.[protected]@gmail.com
      Mobile nO: [protected]
      Samsung Glaxy A3 lost.
      IMEI No.[protected]
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        J
        jp55_numac
        from Delhi, Delhi
        Jul 1, 2011
        Resolved
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        Address: Hyderabad, Andhra Pradesh

        dear sir,


        i have requested and enquired many times in samsung service centre in secunderabad., but there is no proper reply battery is not able to supply, when there is supplied mobile phones but battery spares should provide by the samsung company, otherwise new mobile should
        replace the company.
        jayaprakash.n
        Aug 13, 2020
        Complaint marked as Resolved 

        Samsung mobile x700 — Battery not available

        I purchased the Samsung X 700 hand set last year from Bhopal, Now I required the battary for the same, I had tried at many places in Bhopal including their service centre.
        Everybody told me clearly that now this model is discontinued by company, so forgot about the availability of battary.
        I think I have to take support of Consumer protection act, because they are clearly ruled out the possibility of getting battary for the same, Today I had checked entire electronoc market of Banglore but its also same reply.
        My mail ID is [protected]@tmtl.co.in

        Samsung Mobile — Battery not available

        I have been searching battery for my samsung model D600E.
        everytime I get same reply. battery ordered but not arrived. please help us. [protected]
        WE BUY A SONY ERICSSION J120I ON 29/09/2008 FROM GYAN MOBILE RJPM LKO. AT THIS TIME WE GIVE THIS SET TO SERVICE CENTER ON 10/07/2009. TILL NOW WE HAVE NO INFORMATION FOR THAT SET. WE REPLACE THAT SET. THAT SET WAS USELESS FOR 2 TIMES
        AS ABOVE
        AS ABOVE
        AS ABOVE
        that's why in within 11 month..the Exide..customer care didn't gave me any recipt or acknowledgement of coming & complaining...the company internal Policy to cheat


        http://www.consumercomplaints.in/complaints/samsung-mobile-x700-c117392.html


        Your
        Transaction no. is [protected].

        Immediately contact & replace my Mobile..it's hard earning..its u only passes on the time...stop False Add

        Samsung — not availability of battery

        There is no space where i can purchase the original battery of my original phone samsungE730.
        All the sgh service centre as well as sgh care r reject my purchase order.there r no stock in anywhere still 3 months.
        THANKS TO SAMSUNG FOR THEIR good SERIVCE.
        so now i want to tell to all my readers that dont purchase any samsung product
        DONT PURCHSE SAMSUNG PRODUCT..BCOZ AFTER THE PURCHASE, THERE IS NO SERVICE OF THEIR SAMSUNG PRODUCTS...
        THANKS TO THEIR poor SERVICE..

        MANAN SHAH-[protected]-AHMEDABAD-GUJARAT
        dear sir,

        kindly inform the above battery issue to samsung india higher officials for their responce is possitive or not ., samsung company has to provide batteris for sgh x700 model mobiles that is their responsibility, otherwise they must have to supply the new mobile phone which is availble batteries in the market, .
        with regards,
        n.jayaprakash,
        [protected]@yahoo.co.in
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          I
          imtiazmandu
          from Mumbai, Maharashtra
          Jul 1, 2011
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          Address: Patna, Bihar

          Sir,
          I have Samsung Mobile Handset Model Galaxy SII i9100 Android Base, I have tried several time to upgrade handset due to the following software problem:-

          * To add hindi language
          * Battery backup Problem
          * internet sharing problem
          * camera problem
          etc,etc

          I came to knew that in the new update software will solved all the problems, and i tried several to upgrade but unable to complete, during upgrade process by samsung kies software, after 85% process err comes failed to convert to upgrade mode please try later.

          thanking you

          Imtiaz Mandu
          patna bihar
          +1 photos

          Samsung Mobile — Battery problem in new mobile

          I am from Bhopal. I have purchased a samsung mobile C5212 from Mobile strore at New market on 25-Sep-2009 for Rs. 7000+. After 7-8 months of purchasing & using the mobile, i am facing problem with the battary as it get discharged very quickly, it hardly remain charged for 20min or so. This Samsung mobile company not at all provideing the quality to there costumers & i will suggest all the other mobile users, please dont buy any Samsung mobile from any where, as its cheating its users. This is clearly seen in my case i have purchased the mobile, used it for 7-8 months & now there is a big problem with its battary. I have submitted complaint on the Samsung website & called several time to the call center toll free number [protected] but it shows busy all the time & there is no reply in the mail too nor they have reached my on my given number. This is not at all expected for one of the top most mobile phone provide company.
          I am from Lucknow (Uttar Pradesh ). I have purchased a samsung Corby mobile from Ganpati Mobile strore at Sri Ram Tower on 27-May-2011 for Rs. 10, 000+. After 7 days of purchasing & using the mobile, i am facing problem with the battary as it get discharged very quickly, it hardly remain charged for 3 to 4 hours or so. This Samsung mobile company not at all provideing the quality to there costumers & i will suggest all the other mobile users, please dont buy any Samsung mobile from any where, as its cheating its users. This is clearly seen in my case i have purchased the mobile, used it for 7 days & now there is a big problem with its battary. I have submitted complaint on the Samsung website & called several time to the call center toll free number [protected] but it shows busy all the time & there is no reply in the mail too nor they have reached my on my given number. This is not at all expected for one of the top most mobile phone provide company. my email add.- khan.maz.[protected]@gmail.com
          SAMSUNG SHOULD IMPROVED SERVICE
          What do you mean by battery backup problem, internet sharing problem etc??
          Please elaborate.

          And the software update part is kind of a problem as i[censored] google around you will find a lot of people have tried and failed to update, so i suggest you wait and see what happens.

          Hindi language may or may not be included in ANY future update as samsung never promised inclusion of any Indian language with the phone, so I'm afraid you have got to stick with English if you want to continue using this phone.

          Thanking you,
          Aditya Venkat

          Samsung Mobile — NETWORK ,BATTERY BACKUP PROBLEM ETC

          Dear Sir,

          This is to inform you that I had purchased a new mobile hand set from M/s Gulson Electronics ,Hamid Gate, Rampur vide their bill no. 2814 dt- 18.06.2011 after few days hand set got some problems in it mainly network problem. I had also contacted to your service centre but the problem is not solved yet. My handset is with your service centre M/s ZARA TELEVENTURES , Shah Market, Opp. Super Market, Shauqat Ali Road, Rampur U.P. Vide complaint Dt- 13.09.11 and I want my set to be replaced by you organisation Samsung with a new mobile phone . It is highly obliged .

          Looking for an early actions response.

          Thks

          Waseem Ahmad

          Contact Mobile No. [protected]
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            Palash Mahajan
            from Indore, Madhya Pradesh
            Jul 1, 2011
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            Address: Jabalpur, Madhya Pradesh

            from the day i bought the mobile ,after a month my handsfree got replaced and my whole software was updated n reinstalled because der was a problem, at d time attendng a call it autmoatically call backs dat person while on call....n after sum period of time switchng the set into normal mode from silent the speakers does not work hanset needs to switch of....den aftr a month again the same problem occur...d samsung representati took the whole month for changing the motherboard of my cell...n said me dat the set will b replaced if the same problem occur again nw aftr a month d same problm happens...wen i went der dey said nothng can b done ur set software will b reinstalled....even my charger hav also been replaced once...on the website of samsung wave the same problem is mentioned by many users of dis set...
            Samsung is a very quality consious and customer friendly company.I feel the problem will be defietly resolved by company.

            Samsung Wave 5333 — poor service

            SIR
            I PURCHASED SAMSUNG MOBILE 5333IN MAY BUT FROM DAY ONE IT STARTED GIVING PROBLEM.FINALLY ON 26 JULY THERE CAME A MAJOR FAULT IN THAT.THERE WAS SOUND PROBLEM IN THAT. I GAVE THE SAME FOR REPAIRING ON 28 JULY AT TECHNO CARE NOIDA BUT TILL TODAY I HAVE NOT GOT MY MOBILE.i visited many times there at TECHNO CARE SEC 29 AND WAITED FOR LONG HOURS BUT I DIDNT GOT MY MOBILE.THEN THEY GAVE ME NUMBERS OF THEIR SENIORS BUT ONE NUMBER WAS SWICHED OFF ,ONE WAS NOT EXISTING.MEANS THEY HAVE NOT UPDATED THE NUMBERS OF THEIR HEADS ALSO.EVEN I DIDNT GOT ANY CALL FRM THERE.I REGULARLY MAILED AT CUSOMER SUPPORT BUT THEY ONLY USED TO WRITE WE R SORRY .NW I DNT WANT MY MOBILE I NEED MY MONEY BACK OR I WANT NEW MOBILE SET
            PATHETICCCCCCCCCCCCC SERVICES
            SHAMEFULLLLLLLL
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              V
              vinay.bharani
              from Bardoli, Gujarat
              Jul 1, 2011
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              Address: Gwalior, Madhya Pradesh

              i have purchased samsung GT-E2152 mobile and 2 times i have sent it for repair but my problem was not solved the problem was it is it is switching off and then on many no. of times a day and it is hanging also . so please take action against them and i want my money back and do`nt want the phone. my contact no. is [protected] and [protected]. and id is bharani.[protected]@yahoo.com .name vinay bharani
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                V
                vinit1973
                from Agra, Uttar Pradesh
                Jul 1, 2011
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                Address: East Delhi, Delhi

                Hello,

                It has been over a month when I purcahsed 2 GT-I9003 phones. Since the beginning the GPS is not working (not locking to the satellite) and I have already sent complaints more than 4 times. Each time I get a call from Samsung with a different answer each time.

                In the first response the engineer told me to download Route66 for Android from www.66.com which will help GPS to lock on to the satellite. I found out that Route66 has not even launched an application for Android in India. The second time another engineer called me and tried to help but finally told that he was unable to help and hence would ask someone else to call me. No response came after that.

                On my third complaint, I got a call from another engineer after a few days who told me that this model has AGPS and not GPS and hence the phone will only show the location using the tower and NOT using the satellites. He mentioned that if you want correct location then you have to buy some navigation software from the Android market or buy from MapMyIndia.com. This is an illogical remark since AGPS is rather more advanced and faster than GPS.

                Yesterday I searched on the internet and found LbsTestMode on the mobile where I changed certain settings and then the phone was able to find 5-6 sattellites in the LbsTestMode. When I then started MAPS, it locked to the satellite only 2 times and gave me the correct pinpoint location. But that was only twice. Now it is again not working. So this at least proves that the unit SHOULD be able to show the correct position with the AGPS. So can somebody help me in correcting this problem? The problem remains the same in both the units.

                I hope I can get a correct resolution from Samsung!

                Regards

                Vinit Verma
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  M
                  mukesh1765
                  from Delhi, Delhi
                  Jun 30, 2011
                  Resolved
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                  Resolved

                  Address: Delhi

                  Why I can't Read or Write Hindi language on the top end Samsung mobile, the S2..? Details of my handset is as understand:

                  Samsung Galaxy SII
                  Model No: GT-I9100 (Version: 11.05.20.01).
                  Baseband Version: I9100DDKE4.
                  Kernel Version: 2.6.35.7-I91100XWKF3-CL276555 [protected]@DELL101#2
                  Build Number: GINGERBREAD.XWKF3.
                  Current Firmware Version: PDA:KF3 / PHONE: KE4 / CSC: KF3 (INU).
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  It's extremely unfortunate and disgusting that Android has ignored Hindi compatibility for Gingerbread 2.3.3 .... how can they be ignorant about the fact that every Sixth person in the world is an Indian and directly being affected by the Indic languages portability in the modern mobiles or electronic gadgets!

                  After long wait of at least seven months, I purchaged a Samsung Galaxy S2 on 5th June 2011. Its a Gingerbread OS 2.3.3 phone. But I got shocked to know that it doesn't have Devnagri compatibility. I tag it a slap on the face of Indians specially those Hindustanies who are working with Google or Android or even Samsung! Shame-Shame!
                  Indian languages are not in the list but there are many others are there which is hardly a language of few million people! Clearly a pathetic approach has been adopted against 121 billion people!
                  Only remady to this issue would be the IMMEDIATE upgradation of the OS 2.3.3...!
                  MAY THE GOOD SENSE PREVAIL..!
                  It's extremely unfortunate and disgusting that Android has ignored Hindi compatibility for Gingerbread 2.3.3 .... how can they be ignorant about the fact that every Sixth person in the world is an Indian and directly being affected by the Indic languages portability in the modern mobiles or electronic gadgets!

                  After long wait of at least seven months, I purchaged a Samsung Galaxy S2 on 5th June 2011. Its a Gingerbread OS 2.3.3 phone. But I got shocked to know that it doesn't have Devnagri compatibility. I tag it a slap on the face of Indians specially those Hindustanies who are working with Google or Android or even Samsung! Shame-Shame!
                  Indian languages are not in the list but there are many others are there which is hardly a language of few million people! Clearly a pathetic approach has been adopted against 121 billion people!
                  Only remady to this issue would be the IMMEDIATE upgradation of the OS 2.3.3...!
                  MAY THE GOOD SENSE PREVAIL..!
                  Incapability of Galasy S2


                  After using the iPhone for four years, now I'm using the S2 since last 48 days. I’m of the view that majority of web reviews are stage managed and mainly focusing on the hardware side of the device. So, here is my review as a normal user, who mainly appreciates the functioning side of the device. I’ve compared the S2 with the iPhone mainly on angle o[censored]ser Friendliness. Off course, S2 has many better features but iPhone is better to use on the day to day basis. Hopefully my feedback will help Samsung to improve this much hyped product. Till now, I have experienced the following short comings or the incompetency in S2:

                  A USER’S REVIEW OF GALAXY S2

                  1. Start from the shop… Samsung is unable to provide you a Screen Protector in the box of S2! It’s a must accessory and would cost them a very meager amount. Protector is NOT or easily available in the market even if you are ready to pay for it additionally. Samsung should make it mandatory for it self to provide a Protector for all type of its mobiles. 2. The S2’s mobile case is the next bad thing a buyer is noticing at the time of purchase! It has a great designing bug! Samsung has absolutely ignored its user friendly quotient! I failed to use it even for a minute and rejected it at the first stance! Not because of its material but the reason is its design. What a poor lady hand purse type of shape, inconvenient to keep it in pocket and keep out from the case to use every now and then!

                  3. Now, the operational part of S2…

                  Samsung is not providing the Hindi Compatibility. Why? Android 2.3.3 is very much supportive of Hindi, which is the national language of 1.21 billion Indians! But Samsung ignored Hindi in its Indian market version also. You may recall that while Froyo (2.2) only had support for 26 languages, Gingerbread is empowered with a whopping 57 languages. Hindi, India (hi_IN) is very much there in this extended list of supported languages of 2.3.3! Then why Samsung's S2 is deliberately NOT having Hindi Support? Its note worthy that the Samsung is enjoying a large foot print in the Indian market. Yet, they ignored Hindi. Only God knows why! At least professionals at Samsung Support India don't have any guess about this apathy! HINDI COMPATIBILITY SHOULD IMMEDIATELY BE PROVIDED BY SAMSUNG IN S2!

                  4. I’ve found that there few more bugs with the S2! First is with the built in GMAIL App. You can NOT copy anything from the attachments of your Gmail account using this App, be it of any type of file! You will witness similar COPY/PASTE failure with majority of materials while moving through the built in Google browser. Google's Transliteration (not the translation) Tool is also not working in its own browser! Samsung needs to find out a remedy of it. It requires immediate resolution from Samsung or Google or both.

                  5. With S2, you will confront with similar COPY/PASTE problem elsewhere also. For example: suppose you want to send two or more contact numbers of one person from your address book which are stored under one contact to some body else through SMS. Then you can’t do this without copying each contact number independently to the note pad and then to clipboard of your SMS protocol, that too, only after going in EDIT mode of the contact. This is quite tedious route for such top end smart phone from Samsung and needs betterment!

                  6. In the SMS protocol of S2, there are few bugs also! Suppose you receive a long SMS from someone. S2 will show the full text in your mobile. But if you want to forward this lengthy SMS to someone else, then the whole text of SMS will first convert into a Multi Media Massage (MMS) and then it (the SMS) will be sent to the recipient as an MMS. Now, your SMS thread will show it as SENT and but the receiver will NOT get this SMS (Converted into MMS) in their ‘In-box’. This bug also needs to be solved on priority by Samsung!

                  7. Its note worthy that the iPhone can send a SMS o[censored]nlimited characters. And when the limit of an SMS exceeds, the remaining text moves to the second or third or fourth or fifth packets, but never hesitate from sending the long SMS. The Charges for long SMS will be decided on the basis of these packets by the service provider. This is desired in the S2 also. Long SMS converted into MMS may save the cost for the sender by that is waste as the recipient is not getting the MMS in all type of mobile handset. If you want, you may develop an option for MMS or SMS before sending but please empower the S2 for sending the long SMS.

                  8. There is one more issue with regard to forwarding of the SMSs. Suppose you have five SMSs in one Thread of your S2, and you quickly wanted to forward Two or Three of them to some body else. Then you can not select these Two/Three SMSs to be copied to your Clip board in one stroke and then send it as a combined one! This feature is available in the iPhone but not in Samsung’s top end mobile S2. In S2, one has to Copy/Paste these selected SMSs one by one. Samsung/Android should try to develop these user friendly features and update the phone as soon as possible.

                  9. In your built in Weather update feature, one can just get the updates of 10 cities. I believe, iPhone is not having any such limit! Also, in this nice App, there shall be feature of auto update at the defined intervals.

                  10. S2 is having a NICE feature of Black Listed numbers for calls and SMS. But its capacity is quite small. It was made large if not unlimited. 11. Now, the design part of S2… Location o[censored]SB port for charging the S2 is also not designed at the user friendly place. Its top location like of the Galaxy S is perfect. That gives us perfect grip to carry on the use of device while keeping it in hand and also charging.

                  12. FM Radio is a good feature of S2. But it has a handicap with it too. It’s unable to work without the headphones attached to it. I can understand that the headphones are working as an antenna for the device. But it means that one should always carry the headphone in pocket! Suppose, you missed it at your home or in office or in your car and after a while you want to listen the Radio then you can’t do it. In technical term this may not an issue but from user’s point of view it’s a lacuna. This could have been avoided at the design stage by compromising a little more weight and slimness of the device. Probably, this might have led to some antenna radiation issue also and then a better hardware solution would have been developed by the R&D experts!

                  In conclusion, may I submit that in spite of having several new features, S2 is not better then an iPhone especially in term o[censored]ser friendliness! Samsung is supposed to come out of these challenges! Will the Samsung care?

                  Lastly, I feel sorry for those professionals who are working in Samsung India (Support) that they are very severely handicap to serve the patrons better..! I extend my sincere sympathies with such people who bear the pain of being so much dependent on their Korean masters..! All of them had told me that my concerns are genuine but can only be rectified by the Koreans and hopefully by the time next update will be released. But most unfortunately they have NO idea that how much this may take!

                  Regards,
                  Mukesh Kumar Singh
                  Assistant Editor, Zee News, India.
                  M +91 [protected].
                  [protected]@gmail.com

                  Description of my handset:
                  Samsung Galaxy SII Model No: GT-I9100 (Version: 11.05.20.01).
                  Browser: Google.com
                  Baseband Version: I9100DDKE4.
                  Kernel Version:2.6.35.7-I91100XWKF3-CL276555 [protected]@DELL101#2
                  Build Number: GINGERBREAD.XWKF3.
                  Current Firmware Version: PDA: KF3 /PHONE: KE4 / CSC: KF3(INU).
                  Firstly i fail to understand how can the browser you use be google.com. Anyway since the S2 is a phone i.e a piece of hardware reviews will tend to be focused on the hardware side. If you wanted to check the software side...you would have to check the Android vs iOS battle. A person using a Samsung Galaxy SII cannot be termed a "normal user" as he/she is expected to have some knowledge of phones or technology in general. A "normal user" is expected to look at either BlackBerry or iPhone in this case as they are "incompetent" at using slightly complex phones.

                  1)The screen protector is not usually bundled with any device as it is not essential and might be subjected to wrong installation by most users. It is easily available in any decent mobile showroom if required.
                  2)In other countries there is no case bundled. Want a functional case? Then have a look at cases from casemate etc. The stock case it designed to protect screen and camera lens from being scratched and some mild protection and for that, it's more than enough. Competitors don't even provide a case so kudos Samsung!
                  3)Hindi compatibility is not required in this kind of a phone as less than 1% of India is the targeted audience only 40% of the country understands Hindi (which means 1% of 40% which is a meager 0.4% and not all of them will buy an android!) and Hindi is NOT the national language, it's just one of the official languages. (check the Constitution please!)
                  4-10) Agreed.
                  11) I don't see a problem with the multi-function port being located below. Even if it was located on top it'll have it's share of problems. So the position is insignificant.
                  12) I doubt if ANY phone in the market has a radio that works without plugging in the ear-plugs. If they do, then either they are pretty low-end or made by some Chinese manufacturer.

                  In conclusion, may I please submit that the iPhone is indeed better in terms o[censored]ser friendliness and it didn't even have copy paste till the the 2nd installment of the iPhone was launched and it's not even half as powerful or feature rich as the S2. So Samsung wont care!

                  Lastly i feel sorry for people like you who continuously nit-pick about these phenomenal phones while being incapable of enjoying the good stuff the phone has to offer. Every phone will have glitches at the beginning and will eventually be ironed out. The Koreans have done a fantastic job at making a smartphone this good, so good in fact that some PEOPLE find it bad!

                  So Samsung just get some of the above mentioned bugs out and you will have one of the best phones to sell on the market. Not surprisingly you have already sold more than 3 million of 'em while PEOPLE who find android un-user friendly can go back to the old NOKIA 3310/1108 days when phones were more user friendly.

                  Thanking you,
                  Aditya Venkat(I'm an Indian too by the way!)

                  Samsung galaxy S!! GT-I9100
                  Browser: Android Stock ( How can my browser be google.com??)
                  Current firmware: PDA: KE8 /PHONE: KE2 /CSC :KE2(INU)
                  Dude what's up with your English and by the way world population is yet to touch 7 billion, from where did you get 121 billion? I[censored] are saying Korean, Japanese etc are language of a few million, you are CORRECT but if you check the company's sales figures more than 50% of the sales is from these countries and less than 1% is from India. So i think some common sense has to be called for here. 70% of our country is in poverty and you are saying hindi must be included! Less than 0.1% of our country is even THINKING about buying this phone...

                  Aditya Venkat(I'm an Indian too!)
                  Proud owner of a Samsung Galaxy SII GT-I9100
                  Dude what's up with your English and by the way world population is yet to touch 7 billion, from where did you get 121 billion? I[censored] are saying Korean, Japanese etc are language of a few million, you are CORRECT but if you check the company's sales figures more than 50% of the sales is from these countries and less than 1% is from India. So i think some common sense has to be called for here. 70% of our country is in poverty and you are saying hindi must be included! Less than 0.1% of our country is even THINKING about buying this phone...

                  Aditya Venkat(I'm an Indian too!)
                  Proud owner of a Samsung Galaxy SII GT-I9100
                  Dear Aditya Venkat ji,
                  It’s quite pleasant that you are fully satisfied with your S2. But does that mean that others should not have their opinion about the device? You have every right to disagree with my observations. Propagate as much as you can about the magical phone you managed to have and also enjoying. But keep in mind that you also agreed to point 4 to 10 of my review!
                  Why are you so annoyed with me by suggesting me to go for NOKIA 3310/1108! What empowers you to suggest in such a manner? Am I supposed to take your permission and guidance before going to have a mobile! I never sought for your advice either. Gentlemen are known to respect others be it even the opponent. And by the way, how can I compel you to accept that, "In conclusion, may I please submit that the iPhone is indeed better in terms o[censored]ser friendliness..."
                  You and Samsung must be extraordinary and genius, as both are, some how, against the taking into account of the Hindi compatibility for their top end and much hyped mobile, the S2! For me, Samsung is having a large foot print in the Indian market. They’ve officially launched S2 in Indian market. Therefore, they are supposed to come up to the expectations of each customer. I tag it as a perverted argument that the size of Indian market and Hindi demanding user is so tiny that hardly need to care about. Can we say that a state of the art type hospital should NOT care about the simple fever and flu of some of their patients!
                  I believe, in the S2 type of phones, one can expect everything! That’s what the manufactures are also, some how, projecting!
                  Lastly, I’m sorry for a typing error about the numbers of Indian (1.21 Billion) but this was clearly understood in the next line that every sixth person in the world is an Indian. And please go through the Constituent Assembly debates on the adoption of National/Official language of India, as Hindi. Understand the subject deeply and then comment as you wish fit. I’m totally against of imposing any language on any body. But (1) please try to know why our forefathers have chosen the word Official instead of National and (2) in my opinion, that article 343 of our Constitution has done immense harm to Hindi speaking states then to benefit them. See the poverty, unemployment and all the human indexes of these states. Unfortunately, very small population is really Hindi speaking in the vast Hindi heartland. There are hundreds of dialects prevailing here from generations for communicating among the local population. But then again, this Hindi (Hindustani, the language of our Hindi film and Hindi media) is India’s prime language of the country. You’ve every right to dislike it as much as you want! But why would you not like to see all Indian languages if you can have an option in your hand held device of more than 32k! You may ask for this, instead of going for those arguments of business sense, number of prospective buyers etc. We the customers are not suppose to worry about the turn over and market potential of these MNCs.
                  Take care..!
                  Mukesh Kumar Singh
                  Hi Mukesh,

                  I am totally convinced with your opinion.

                  I wanted to use Hindi for a sms as u have your own slangs and feel like writing in your Official/national language. Anyhow, you actually pointed out the relevant problems and samsung should be really happy to have virtual testing people for them. I had been facing almost all the above issues besides the heating problem of the phone. It gets heated like an iron and gets S.Of[censored]ltimately. I am feeling so bad, why I did a mistake by buying this only because of certain frills.My husband has been using iphone for long and totally contented with it. Samsung Galaxy S2's keyboard is also very messy, its not very easy to use if you compare with an iphone, though I had been thinking that its the new device so probably I will take time to adjust with it.
                  Its very good to look at but for me, I believe its lil broad and you get tired holding it for long without headphones.Samsung service center is so crowded and full of complaints. I had gone there twice but could not stand in the hospital like queue for more than 1.5 hours. I know, you are not from Samsung and can barely help me, but seeing the similar plight, thought of discussing with you. Another problem, sending contact in vcf format, don't know if only samsung ppl can receive it. No attachments can be copied either. Multi-function port seems to be a major problem if you use it while driving, you keep on rotating the phone as its very confusing to see which side is the front. I am also pissed off, just feel like having my money back and buying a second iphone in the home. My mistake bought a samsung product just on the face of it.

                  Description of my handset:
                  Samsung Galaxy SII Model No: GT-I9100 (Version: 11.05.20.01).
                  Browser: Google.com
                  Baseband Version: I9100DDKE2.
                  Kernel Version:2.6.35.7-I91100XWKF3-CL276555 [protected]@DELL101#2
                  Build Number: GINGERBREAD.XWKE8.

                  Very Sadly :-(
                  Jaspreet
                  jaspreet.[protected]@gmail.com
                  प्रिय जसप्रीत जी,
                  मुझसे सहमति जताने के लिए आपका धन्यवाद। मुझे अफ़सोस है कि आपको भी Samsung Galaxy S2 से वैसी ही मायूसी मिली जैसा कि मेरा अनुभव था। मैंने इस फोन से जुलाई में पिंड छुड़ा लिया था। मेरे फोन को कंपनी ने वापस लेकर मुझे पूरी रकम लौटा दी थी।
                  वैसे Samsung India के Customer Support में काम कर रहे ज़्यादातर कर्मचारियों के प्रति मेरी धारणा और अनुभव अच्छा है। आप भी support.[protected]@samsung.com के माध्यम से अपनी समस्याओं के निराकरण के लिए सम्पर्क कर सकती हैं।
                  फोन के गरम हो जाने के संदर्भ में ज़रा एक और कोशिश करके देंखे। उन Apps को बन्द करते चलिए, जिनका काम हो चुका है। एक वक्त में ज़्यादा Apps के सक्रिय रहने से भी फोन के गर्म होने और बैटरी की खपत के बढ़ने की समस्या सामने आती है। कोशिश करें कि हरेक एक-दो दिन पर फोन की Swich Offf भी ज़रूर कर लिया जाए। इससे भी performance में सुधार होने की गुंजाइश रहती है।
                  सस्नेह,
                  मुकेश
                  Bahot Bahot Dhayavad Mukesh ji, mai aapke jitni shud hindi to nai likh paogi cos of non compatibly of my phone :) Anyhow thanks for the suggestion, I don't use many application at the same time and switching off the phone doesn't seem so feasible and many people are facing this heating problem, anyhow thanks a lot. Feel like returning it, only this big screen attracts u...

                  Thanks a lot!!

                  God Bless !!
                  Jaspreet
                  प्रिय जसप्रीत जी,
                  फोन का गर्म होना भी एक बहुत बड़ी कमी है। इसे खतरनाक भी माना जाता है क्योंकि भगवान ना करे, फोन के ज़्यादा गर्म होकर बैटरी के फट जाने का जोखिम बना रहता है। बड़ी स्क्रीन की आड़ में ऐसी कमी या जोखिम को बर्दाश्त करना मुनासिब नहीं हो सकता। सैमसंग सपोर्ट से मेल-बाजी करके तो देखना ही चाहिए। बाकी आप खुद ही समझदार हैं।
                  सस्नेह,
                  मुकेश
                  Agreed Mukesh Ji,

                  Thanks so much for your support!! Doing the needful, no revert yet. Lets see.

                  Best Regards,

                  Jaspreet

                  samsung gt i9100 galaxy s2 — block my mobile

                  i want to block my moblie iemi no-[protected]
                  becz it was lost on vapi railway station .
                  contact no-[protected]
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                    Sabir123
                    from Machilipatnam, Andhra Pradesh
                    Jun 30, 2011
                    Resolved
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                    Address: West Bengal

                    I had purchased Samsung Chat 3222 model (IMEI no. [protected]) on the 11th of January 2011. It is the worst phone i have ever used. It restarts and shuts down on its own. Whenever i select a contact and try to call, it restarts. Very annoying and irritating handset. I would like Samsung to replace the set and provide me a new set as it is totally defective set.
                    My name: Shaikh Sabir Hossain
                    Mobile: [protected]
                    Email: [protected]@yahoo.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      asnanik3
                      from New Delhi, Delhi
                      Jun 30, 2011
                      Resolved
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                      Resolved

                      Address: North Delhi, Delhi

                      My washing machine is not working. The model no is WA82V4V
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I had regsieterd a compliant in the companys website vide BP [protected] and call No. [protected] on 28-10-08. The techician visited and stated that a part was required.He came again on 30-10-08 with a wrong part. Thereafter there has been no response.

                      In addition, the company is showing repair complete in their website. On registering a new complaint on 04-11-08, no response. Also, website is showing call cancelled.

                      Request assistance please
                      washing machine is not working. spinning & washing are stopped.
                      date of purchase 14/02/2008, my machine model no. WF-F861EW / XRL,

                      FRONT LOADING WASSHING MACHINES. COMPLAINT 'D' ERROR
                      washing machine not working, because of power is not passing into the washing machine. i have already informed 3 times to the dealer. no response. plz contact my no [protected]. thankq
                      We have submitted the complaint of our two washing machines. Appointment of samsung service technicion was in last week( 5 Feb 2010). Still nobody has attended the problem.
                      We have registered our complaint through sansung custer care servises and have complaint number also.
                      i was purchased a washing machine of samsung .Now it is not working properly.i made a complaint on 29.3.10 for the same but there is no response from samsung company.
                      my washing machine is not working property. so please send engg. to solve the propblem

                      6-H, Praladh Bhawan
                      Ground floor, Shahpur jat,
                      New Delhi-110049
                      [protected]
                      Cont. Person Mr. Jagdeo Sharma
                      DEAR SIR,
                      THIS IS MM DASS HOME APPLIANCE SERVICE.CHENNAI, WE WOULD LIKE TO SERVICE YOUR MACHINE PROPERLY, IF YOU R INTRESTED PLEASE CONTACT KARTHIK:[protected]
                      THANKS REGARDS
                      my samsung washing machine fully automatic not working
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                        sunil_lalsinghani
                        from Mumbai, Maharashtra
                        Jun 29, 2011
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                        Address: Thane, Maharashtra

                        I bought 2 Samsung Window Air Conditioners (1 Ton each, Model No: AWT12ZK) on 1st May, 2008 (Invoice No: GR/03589)
                        I am extremely dissatisfied with the performance of one of my window air conditioner as suddenly cooling went for a toss in the month of May, 2011.
                        When I registered complaint at Samsung Helpdesk (Call Center), one of the engineers visited & gave me an estimate of around Rs 2800=00 for replacement of gas in AC.
                        I fail to understand how come within 3 years of buying this branded product, there could be an expense of around Rs 2800=00 which I need to take care of & that too when I have used this AC at optimum usage (1 hr daily only during summers).
                        When I called Samsung Helpdesk to make them aware that they should get my AC repaired free of cost as I am not going to foot the bill of Rs 2800=00, the supervisor informed me that it is in hands of local service center located in Kalyan.
                        Helpdesk Supervisor transferred my call to Samsung service center located in Kalyan but they flatly refused to repair my AC free of cost & they told it is in the hands of Company to do so.
                        No one is ready to take the responsibility & I am extremely disappointed the way a branded product like Samsung has performed.
                        I request you to please look into this matter & get my AC repaired at the earliest possible which will keep my loyalty with the company.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Samsung India Electronics Ltd — Item Not Delivered

                        Sir,
                        I Mr.Joseph S Ghodke working as a Medical representative In Schering Plough Fulford.
                        I have received a Voucher of Rs.10000/-of Samsung India Electronics Ltd.from my company.
                        On 26.05.08 the Voucher was submitted at Vile parle Office for the item code no.CE1031L/28L(Microwave Oven)MRP Rs 11990/- along with the Voucher a Cheque of Rs.1990/- was also submitted with an assurance of getting delivery within 4 days.
                        Complete delivery address was also given.Bearing Recepit No.2865 dtd 28.05.08.
                        Inspite of contacting the office there was no response infact one person name Mr.Dinesh cell no [protected] was giving false assurance.
                        I hereby request to kindly look into the matter.

                        With Regard's
                        Joseph S Ghodke
                        [protected]

                        Samsung India Electronics Ltd — exchange my handset

                        maine is company se ek handset 17/07/09 ko leya tha jo 23/01/10 ko hang kar gaya tha.jiska work oder no 10MAP2307 hai model no SCH-F679 SERIAL NO 12B8028F HAI .WO abtak mera paisa return nhai kar rahe hai.or har din mujhe tahlawa de rahe hai.mai aap se request karta hu k is complain pe action leya jaye

                        Samsung India Electronics Ltd — DVD SMPS PCB 2GB

                        Overcharged for replacing SMPS PCB 2GB, pucca bill with service tax number not given and they are charging service tax for it. DVD was repaired with OMKAR SERVICES, Bhagwati Ashish, shop no. 5, Syndicate, Murbad road, Kalyan west, Thane 421301.
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                          shabir.ansari
                          from Gurgaon, Haryana
                          Jun 29, 2011
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                          Resolved

                          Address: Ranchi, Jharkhand

                          I have submitted my Samsung moblie Model# GT-7722 for Hanging Problem to Sidhant Telecom, Kali Tower, H.B. Road, Ranchi on[protected]. But while I went to collect my mobile they said that someone had already taken your handset and they had showed me a duplicate signature of mine into their register and I have still having my mobile bill and Jobcard of the said Service provider. I cant understand how they can release my handset without presenting their jobcard. They also said me that what u can do..do but we are unable to retrieve your Mobile Handset.
                          Therefore request you to please guide me on this and do the needful.

                          Thanks
                          Shabir Ansari
                          Ranchi
                          +91 [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            DHARA87
                            from Mumbai, Maharashtra
                            Jun 29, 2011
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat

                            Sir/Madam
                            Sumsung washing machine demonstration
                            on 19.05.2011 i have purchased samung washing machine from electronics, karjan. vill. Post Teh. Karjan
                            however till date no one has turned up to from the company for installation or demonstration . It appears that the dealer & sumsung demo centre is not interested in such petty things, because I have requested him many time. the demo centre is also making false promises only.
                            I, therefore, request you to arrange for demo / installation at an early date or taking back the washing machine.
                            I,purchased a sumsung washing machine on 19/05/2011 from Samsung India i logged a complain several times on the customer care number i was given the complain no -[protected] but my problem is not yet resolved ,

                            regard.


                            Dharambeer Lalaram Yadav
                            State Bank Of India
                            Sinor Branch 01256
                            At Post Tal Sinor
                            Dist Baroda
                            Pin 391115
                            Mob [protected] / [protected]
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir/Madam



                            Sumsung washing machine demonstration



                            on 19.05.2011 i have purchased samung washing machine from electronics, karjan. vill. Post Teh. Karjan

                            however till date no one has turned up to from the company for installation or demonstration . It appears that the dealer & sumsung demo centre is not interested in such petty things, because I have requested him many time. the demo centre is also making false promises only.


                            I, therefore, request you to arrange for demo / installation at an early date or taking back the washing machine.



                            regard.


                            Dharambeer Lalaram Yadav
                            State Bank Of India
                            Sinor Branch 01256
                            At Post Tal Sinor
                            Dist Baroda
                            Pin 391115
                            Mob [protected] / [protected]
                            mail id - dharambeer.[protected]@sbi.co.in
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                              Bhavesh madhusudan Shah
                              from Nagpur, Maharashtra
                              Jun 29, 2011
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                              Address: Ahmedabad, Gujarat

                              Res,sir i purchase new mobile of samsung india model no-DUOSC6112 from The electronic Store near C.N.Vidyalaya Ambawadi Ahemdabad on date-25-June-2011 Bill no-5C[protected] of Rs-6139 yesterday i was start new mobile but it was not started so i contact today on 29th June through phone the person says that as per samsung policy we cannot replace after four days so i was told that i send faulty mobile through courier and you get on Date-30 june so he dienied and told that we cannot change samsung policy so sir i feel that i lost my money and mobile so help me

                              Bhavesh Shah
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                                krishna.1436
                                from Mumbai, Maharashtra
                                Jun 28, 2011
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                                Address: Andhra Pradesh

                                Dear sir/madam,

                                this is bhargava.M, actually i bought a mobile on[protected],anandset andd the ha ndset details are these...
                                NAME : samsung mobile.
                                MODEL : waveII-s8530.
                                IMEI-NO : 355082/04/676439/4
                                SERIAL NO :RV3B574938E
                                and the problem that i am facing was for the first three days only i went to the service center regarding the in-built phone memory.and after they udated the software the 2gb memory was shown.
                                and now also i am facing the same problem with external memory..as per given specifications it has to support 32gb memory but even it's not supporting a memory card of size 8gb.
                                so finally how many times i have to go the service centre in hardly a couple of weeks...and how you people are going to rectify my problem.if not just give me the handset i will try with that....

                                ...thanks in advance
                                my ciontact details

                                Mobile: [protected].
                                name : bhargava
                                thanks for your response...
                                your area sales manger called me and requested me to contact the concerned service center.
                                but as i went to them they said actually we will verify the details and then we will intimate you soon till then please wait.after some time the person namely Naresh belongs to ameerpet service center said that sir it's the problem with the memory card sir but what actually the problem is not correct after some time i given some clearances to him.he also agreed with me that 'it's not the problem with card'.then i asked him what i have to do.after some time he formatted the card and entered the data it's working...
                                but now i am trying to add some other media the mobile is hanging.
                                --"see the main thing is today only i went to the service center and in the evening only it's not working and from this the people can understood how efficient people are working in Samsung service centers" ...
                                even the sales manager also not responded to my call today
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                                  G
                                  gandhi2k5
                                  from Tirunelveli, Tamil Nadu
                                  Jun 28, 2011
                                  Resolved
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                                  Resolved

                                  Address: Ranchi, Jharkhand

                                  Myself S kumar & have samsung GT-C6112 mobile which cannot read hindi sms . i have no idea how to solve the problem, as we know hindi is the mother language in india & any mobile launching in india should have the hindi language support. i'm trying it for the last 1 year but didnt get any [censored]ion.so i need your help.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  i need hindi langwege in samsung c 6112 ...so pliz help me sir
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                                    S
                                    santhoshsn
                                    from Thiruvananthapuram, Kerala
                                    Jun 28, 2011
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                                    Address: Thiruvananthapuram, Kerala

                                    I purchased a samsung mobile phone (model-s5263)(bill date-22/4/2011). It having one year warranty.The problem is no battery backup.I went to samsung service centre.First time they change the software,second time changed the battery, third time the receive the handset to change the board.After that within 2 weeks I went there 3 times.The third time the replied me that, they used the mobile hand set and argued that it has no problem.They put there sim and use the set 4 more than three days without any information to me. Still now the set has no battery backup.It has only battery backup of onlt 13 to 14 hours.The staff on service centre misbehave on me and they are not ready to solve the complaint.

                                    Samsung Phone — no battery backup

                                    i buy a galaxy pop handset at 25th sep 2011,but i didnt get the charge atleast for 3hrs after charging the phone
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                                      alka_thakur
                                      from Mumbai, Maharashtra
                                      Jun 28, 2011
                                      Resolved
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                                      Resolved

                                      Address: South Delhi, Delhi

                                      Our Samsung AC is not functioning properly since two weeks and we have filed the complaint regarding this many times but Samsung Customer Service is not satisfactory and they are not taking an action as per needed.
                                      We are very disappointed with Samsung Service then why should customers buy your products if samsung is not giving proper customer services.

                                      With Regards ,
                                      Alka Thakur
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I agree they are the worst in providing services I had suffered 3-4 times and when we call them they say that contact the local service center.Pls avoid any samsung product
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                                        nbejalpaiguri
                                        from Darjiling, West Bengal
                                        Jun 28, 2011
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                                        Address: Jalpaiguri, West Bengal

                                        I, Mr. Sujal Sinha, Jalpaiguri, West Bengal ([protected]), using Samsung washing machine since few years. It is really good. But since last two months it does not work properly then I complaint with the help of local dealer to service centre and they came and advised me to be replaced a parts. After one month no one has come to service the machine by replacing the said parts. I daily trying to make the complaint with dealer serivce centre[protected] but there is no response from the service centre. I request you to help me in getting this machine OK.

                                        Local Dealer Name : The Anil Refrigeration, Gurjanjhora Building, Merchant Road, Jalpaiguri, Pin-735101, Phone:[protected].
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