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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 787

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Address:Gurgaon, Haryana

Hi,

My sister bought a Samsung Galaxy Ace (GT-S5830) on 26th June,2011 from Samsung Authorized Sale center(Electro Mart Stores Pvt. Ltd.) and gifted it to me on 29th June. I identified two issues with the device :

1. There are grid lines showing up on the display
2. It get switched off intermittently when idle.

Hence I visited your authorized service center on 2nd July(Please note within...
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Puthethu Tom
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Function not working proper.

Address:Kerala

Hi,

I have set the password for the Mobile so the my message option is not accessable to anyone , but i[censored] press the Message it automatically goes to the inbox so i dont think the option is working.

The wanted no one to make calls so i set password for the logs so that no one makes calls but anyone can make calls from the cell only thing is does is no one see the logs of the phone.

I was very...
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priyasupbhat
from Lunglei, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motherboard of mobile phone disabled by virus

Address:Tripura

My Samsung GTB5722 is not working for 1 week. A red number is blinking in the screen and the phone is hanged up. I went to there Service centre, as per company instruction ( via email contact), but they simply avoid my complaint & repeatedly asking me to pay the price of motherboard & change it.My question is if a company like SAMSUNG DELIVER these worst type of product,how to rely?Is it possible to buy a handset after every 5/6...
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gam99_munj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery stolen by service center at Sion (U tech services)

Address:Maharashtra

I had dropped my cell phone Samsung Corby PRO by my sister in u tech service center at sion Mumbai,
The concerned person kept battery and handset with him saying the problem is pertaining to the battery even when my sister mentioned that it was brand new battery. After keeping the phone more than 20 days no reply came from their side. When my sister went to the store she was given the handset without brand new Battery and the panel.....
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Thomas S K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No R-World or Internet packages

Address:Mumbai City, Maharashtra

Dear Sir/Madam..

My name is Mr. Thomas Samuel, residing in Mumbai..

Two months before I have purchased Samsung Galaxy Pop CDMA Model no. SCH- I559.

I have put a new OMH simcard of Reliance...From the time I have purchased it is not useful for Internet service with a monthly packages. The reason is, there is no R-World function in this mobile for which I'm unable to access at all. If at all...
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Praveen Chaubey
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DIFECTIVE PICS

Address:Chandigarh, Chandigarh

Sir,
Maine 25/05/2011 ko chandigarh k sector-22 k samsung mobile shop ANMOL ELECTRONICS se 10,200 rupaye me SAMSUNG GALAXY 551 kharida tha.
Shuru se hi is Mobile me SIGNAL ki samsya thi, 28/5/11 ko me shop me complant le kar gaya to unhone Service Centre me dikhane ko kaha.
Service Centre me Mobile chek krne k bad unhone SET CHANGE krne k liye "D.O." Letter banakar diya sath hi kaha ki yadi aap chahe...
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rakeshrajan9
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Printer Not turning ON

Address:Kannur, Kerala

Hi Team,

I purchased a Samsung Laser Printer M1666 on 18th December 2011. A month back, I had an issue with Printer not turning on. I had contacted Customer service. They registered the complaint and in a couple of days time, a service engineer came in to fix the issue. I was informed that the issue is fixed. The day evening, when I tried taking a print out, the paper got stuck and I could notice that I was because the...
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drankur2007
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

brand new refrigerator not working

Address:Dehradun, Uttarakhand

sir, i have purchased a brand new refrigerator on 25 may, 2011, and on 28 i have lodged a complaint against it. since than 2 times engineer visited, the last visited date is 5 june, on that day he said that it has to be replaced, since than i am calling dailly to there complaint centre but they are not telling any thing about that.
my complaint no. at samsung is- [protected]
my name= Dr. ankur mittal
ph no. - [protected]...
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Address:Mumbai City, Maharashtra

FutureBazaar is the most horrible online shopping site. My mind is not in balance after their customer service response. Everytime I called them scores of minutes but not able to track my product delivery. Please do not shop anything from this website futurebazaar.com even if they offer in free.

OK. I had ordered a Samsung Refrigerator RT26GCTS1 on 3-july. After witnessing their buggy payment system, I got wrong product model....
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Srividya Srikumar
from Delhi, Delhi
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Negligent response when product theft was reported

Address:Tamil Nadu

My phone, Samsung galaxy ace GT-S5830, was picked when I was travelling by a crowded metropolitan bus in Chennai.
I called the Samsung help-line and informed in a very seriously tone that my phone was stolen and the operator asks me if I'm calling the help-line for the first time !!!
I repeated myself more sternly and asked the operator if the phone is traceable using the IMEI no., she said she cant really help and that...
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pravinbansal
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality

Address:Sonipat, Haryana

I have purchased a Samsung Mobile handset W169 on[protected] from Spice Retail Ltd. Sonepat. inv no[protected].I found the phone has problem from day one the set get switch off it self,after 2-4 minute talk my voice goes off and always have to disconnect the call and make a fresh call.Get no response from the service center and they say they will not change the defected product....
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s.mital
from Vadodara, Gujarat
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frequent breakdowns

Address:Vadodara, Gujarat

sir
I had purchased samsung galaxy s gti9003 mobile phone withIMEI no.[protected] from m/sREDIPHONE,alkapuri,vadodara,gujarat on24th march 2011 for Rs.18890.IT IS ALREADY REPIRED once as it totally got hanged and not starting.on 9th july the speaker has failed .this speaker had poor performance right from begining e.i the full volume also used to be quite low.I SHALL TAKE THE PHONE TO SERVICE CENTRE tomorow for attending...
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abhinav75
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto switch off

Address:Ahmedabad, Gujarat

msung make mobile Model No. C3222
TO: 1 More1 recipient
CC: recipientsYou More
Show Details

FROM:

* abhinav shah

TO:

* [protected]@samsung.com

Message flagged
Saturday, 9 July 2011 10:05 PM
Message Body
Dear Sir,

We have purchased above mobile from your authotrised shop of Mobile Mall, G-6,...
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ravneetkaur19
from Delhi, Delhi
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Not Full Information given about the handset before buying

Address:Ludhiana, Punjab

I have purchased Samsung Galaxy Pro G-B5710. While i bought this set i was not informed that this handset does not type SMS with more than 160 characters neither it is mentioned anywhere on the hanset literature. Now when i type any SMS if the SMS is of more than 160 character it gets converted to MMS which costs me Rs.5 per MMS whereas i have a free SMS pack. Due to this i have high mobile bill. I feel i am being cheated by the mobile company...
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Biplob Mondal Bijaya
from Kolkata, West Bengal
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Flag this message I want to get back my stolen Samsung Wave s5333 mobile

Address:Nadia, West Bengal

Respected Sir/Madam,

Myself Biplob Mondal, a social worker, working in an NGO since last 7 years.

On 06.07.2011, I have lost my mobile set.

Therefore I pray to you to take necessary action and soliciting all necessary cooperation in this regard.

Name:Biplob Mondal
Address:Village + Post Office- Panchdara, District:- Nadia, Police Station:- Tehatta, Pin-741156
Phone...
+1 photos
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Address:Ernakulam, Kerala

Hi ,

This is my secound compliant , I did'nt get any kind of response for the first one . I gave the phone to Service center for thier trial and error method. They removed all my applications including paid application. And they came to a conclusion that the issue was not with Software. They also tried with other battery , The battery is fine . NOW THEY WANT TO CHANGE AND TRY WITH THE MOTHERBOARD . If that didnt work...
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puneetkhanna
from Pratapgarh, Uttar Pradesh
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Internet Connection through BSNL West Sim

Address:Uttar Pradesh

Dear Sir,

I have purchased a new Samsung mobile Model S3310 and it has prepaid connection with GPRS activated. On mobile I am able to browse all the website.
I tried to connect the mobile to my Laptop, but am getting the following error message

“ Connection failed:
OS error message. The PPP link control protocol was terminated.”

Kindly advise me how to connect my Samsung S3310...
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manou999
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

improper response

Address:Tiruvallur, Tamil Nadu

We had problems with our Samsung tv-Plano.
We contacted the samsung service centre with the name, 'Sri Meenakshi Electronics',Thiruvallur.
They took the back board of our tv and they never turned back.Its almost about a month.
Whenever we call them, they reply irresponsibly. They just cut the call some times.
We are really fed up with this.It just spoils the name of the reputed 'Samsung' company.br...
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arun_yash00
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAMSUNG GALAXY POP GT S5570 Battery Problem

Address:Pune, Maharashtra

Hi
I buy the SAMSUNG GALAXY POP GT S5570 phone problem from Pune.
But from first day I am facing the problem with battery Life.
It got drain with in 3-4 hours. I tried all option, by switch off Wi-fi, GPS, 3G and bluetooth as Brtghtness also then also I am getting only 4-5 hrs. of bcakup, after that it is fully drain.
I would like to change the Phone with repalcement.
Please, provide the help and do the...
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Sadhanaturakhia Aiacc
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can't open my message icon

Address:Pune, Maharashtra

Hello,My name is sadhana turakhia, im using a samsung corby gt-s3653 ,first version. i got one sms i tried to open it an it i'nt. i came back to menu .. then logged in again the messages icon .. i get a screen initializing with dot dot dot forever.. then it disappears .. i can;ntt log in to messages .. nor im getting any intimation of new message .. all other applications are working fine except this message icon

ive...
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