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Samsung India Complaints & Reviews

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Updated: Jan 3, 2026
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S
S.J. Jayaseelan
from Chennai, Tamil Nadu
Nov 2, 2009
Resolved
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The Samsung phone purchased on 12th Oct 2009 stopped working after 3 days of purchase and was returned on the next working day 18th Oct 2009 to the Point of purchase and was asked assistance from them for a replacement but the Dealer did not attend to our grievance promptly this was submitted by the dealer to the samsung service centre. Digital Waves No6, 2nd Main Road, C.I.T Colony, Mylapore, Chennai 6004.

I want the Phone to be replaced and not serviced and also we have been made to go around a lot now they dont pick up our calls.
Aug 14, 2020
Complaint marked as Resolved 
Cell Phone Purchase Information

Model: C3053
IMEI : [protected]
Battery No: *NLC18524XS4B
Charger No: SNRCIRS05AS5G

Purchased from Poorvika Mobiles Pvt Ltd Adyar Chennai
Invoice No 4220
Purchase Date : 12/10/2009
I am faced with a similar issue with POORVIKA, Kodambakkam, Chennai. Bought a Karbonn K10 5days ago but started to use it only from 3 days ago. It gets switched off by itself even though the battery is fully charged ( when i bought the phone some of the accessories were not in their cover, but i was assured by the sales man that they are not the second hand ones). Visited the showroom this morning (08/04/2010) and met the Manager and the Sales staff whose attitude is it is not their problem that u are faced with such issues and I was asked to go to the service centre to sort out the issue by myself?!? There were quite a few customers who are in a similar situation who bought high end Nokia, sony ericsson. We refuse to leave the shop unless they take the responsibiity to resolve the problem rather than us running around to the service centre and and shop. So, left the phone with the showroom hoping it's going to get rectified. But I don't have that hope anymore esp., after seeing yr posting. I also insisted that I would like a replacement rather than a repair to avoid gng back and forth but they wouldn't budge.
my phone very efficient. But not working application such as games gmail application, Bolt browser, etc., are not properly working after download a application. please inform to me a suitable solution
Name: shamseer
Model: C3053
IMEI : 353816 / 03 / 283402 / 2
S/N : RUDS579804Z
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
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    sandip jadhav
    from Mumbai, Maharashtra
    Oct 31, 2009
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    the data of samsung star shown me that it supports java software jar format but i tried lots of time but single didnt installed.reply me
    Aug 14, 2020
    Complaint marked as Resolved 
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      V
      vijay das
      from Raipur, Chhattisgarh
      Oct 31, 2009
      Resolved
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      My Samsung Corby GT S3653 has been not detected 4 GB memory card.

      But Company says it is expendable up to 8 GB.
      Aug 14, 2020
      Complaint marked as Resolved 
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this .

      Biswajit
      www.youtube.com/sama2050
      Dear Sir

      please Tell me when i will conect data cabel it show only mobile but is not showing in computer as found new hardware
      CAn you please let me know how can i get th data cabel work on my pc and how can i use the syncronice programe
      dear sir i forget my phones unlock password pls send me how can i open my phone?
      sir, my phone shows watermark on picture after zoom.
      forgotten my password for my samsung s3653. can u help?
      i Have Samsung GT-S3653.What Is Default Password For It.Memory card, Music Player, My Files Wants Password.
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this .
      i forgot my password can anybody tell me hw to reset and wat is default security code?
      What is the default password for Samsung Corby GT-3653 .It is no where written in the manual . Can any one please provide me with this .CAn you please let me know how can i get th data cabel work on my pc and how can i use the syncronice programe
      why can't i connect to internet using my GT-S3653?please tell me the process.
      i have forgot password of samsung corby s3653 plzz help..
      sir my complaint is that ihav smasung corby gt-s3653 in this hand set the txt msg memory is 500 msg but afetr recieving 200 msg it shows msg memory is full so why it show
      Sir i forgot my sim passward and i try many times but not accept it . what can i do.
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this .
      Wat is d default password of gt-s3653 corby regarding my files, memory card, unlobk codes n plz provide me email settings of this mobile on my mail
      sir i want set memory card password
      sir my complaint is that ihav smasung corby gt-s3653 in this hand set the txt msg memory is 500 msg but afetr recieving 200 msg it shows msg memory is full so why it show
      sometimes my mobile masung corby gt-s3653 has been lost his touching sensor... when i go to write a sms button cannot touch...if i want dial no. it didn't get to dial. it dial another no as i do not want...so what can i do? is this anything is in my mob...?can i take it in samsung care shop?
      I have bought a Samsung GT - B5722 model before 10 days. And found some issues in it.
      They are as below
      1. The applications (like NGPAY, atom mobile application and Gmail mobile application) do not coonect through the GPRS. However from the browser it connects properly and functions well.
      2. The headset behavior is inconsistence.
      3. Once you listen the songs through the Music Player on Speaker phone on mode, the next time after connecting the Headset, it continuous to play through the Speaker phone. After restarting the mobile it behaves the same.


      For the above complaints I visited the Andheri West service center. I kept the mobile phone with them for a day to repair the problems listed above. But its of no use. As per their request I went to Santacruz Main Service center.
      But the engineers there refused to accept the fact and has given Corby model of Samsung to check the Same application works in Corby or not . Off course it was not my job to prove this things. But when they(counter no 3 and counter no 4) denied to look into the issue I proved the things. I successfully ran the application in Samsung Corby. The applications runs very fine on Corby.

      After the successfully running of application the engineers asked me to wait and said there manager will call you. But, instead f the manager i called the Service center(the number is always busy), and spoken to the Engineer Rajesh Sir. He said its company fault and we can not help u in this matter. Now the manager conveyed the message to me that GPRS connectivity will not be there through Application in Samsung GT-B5722.

      Now please let me know who will solve the issue? I am suffering a lot and suffered a lot because of this.
      since many ppl have asked about the default password, I think it is 1234. Because I tried it on my new corby same model as the complaints were given and it worked.
      Iam not a samsung guy. I also am facing some issues. My corby does not play mp4 format. if anyone knows the issue, pls let me know.
      Heyy. I Have Something To Ask. My Phone Is GT-S3653.. It's In The Security.. I`ve Lock My Phonebook And Message On My Cell Phone. And Well I Accidentaly Forgot My Password.. Can You Help Me Unlock My Phonebook And Message On My Phone..?? Please.. So I Could Open My Messages Already.. :| I Have Look On My Manual But I Didnt See Anything That Could Help Me Unlock My Password.
      sir my samsung corbygt-s3653 has been not showing memory card actually i have removed the memory to take the pictures, after that while entering the memory thr phone didnt show the memory and saying to reformat the memory... what can i do ... i have lots of data in the memory...
      How to set a reminder in Samsung Corby GT-S3653 and i am not able to receive or send files via bluetooth. kindly guide me for the same.
      i am not able connet mymobile corby-gt-s3653 to my computer
      Recently i bought samsung Corby-pro now i cannot open any files inside the memory card... please help me

      Samsung Corby GT S3653 — Forgot password

      Forgot my password for my mobile Samsung GT S3653, Can any one help..
      I need default password for corby s3653, so please tell me.
      Its not anywhere in the manual.
      sir i have a problem with the display message that pop's up when a text message is received.Even if only one message is received it displays as two unread message's and this continues until restart my mobile by switching it off.
      I have samsung gt s3653 mobile. while opening the message folder it shows 'intialising' and does not open. Kindly help me.
      please Tell me when i will conect data cabel it show only mobile but is not showing in computer as found new hardware

      324 days ago by Paras Ghedia [send email]
      CAn you please let me know how can i get th data cabel work on my pc and how can i use the syncronice programe

      318 days ago by Atul Mhamane [send email]
      dear sir i forget my phones unlock password pls send me how can i open my phone?

      286 days ago by Sanket Yawalkar [send email]
      sir, my phone shows watermark on picture after zoom.

      274 days ago by Jensenm [send email]
      forgotten my password for my samsung s3653. can u help?

      258 days ago by Yogesh [send email]
      i Have Samsung GT-S3653.What Is Default Password For It.Memory card, Music Player, My Files Wants Password.

      251 days ago by Amar Ugale [send email]
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this .

      245 days ago by Mihir J Sheth [send email]
      i forgot my password can anybody tell me hw to reset and wat is default security code?

      240 days ago by Khushal [send email]
      What is the default password for Samsung Corby GT-3653 .It is no where written in the manual . Can any one please provide me with this .CAn you please let me know how can i get th data cabel work on my pc and how can i use the syncronice programe

      238 days ago by Nienne [send email]
      why can't i connect to internet using my GT-S3653?please tell me the process.

      229 days ago by Faizan [send email]
      i have forgot password of samsung corby s3653 plzz help..

      200 days ago by Yogesh Sharma [send email]
      sir my complaint is that ihav smasung corby gt-s3653 in this hand set the txt msg memory is 500 msg but afetr recieving 200 msg it shows msg memory is full so why it show

      199 days ago by Jubin Baby [send email]
      Sir i forgot my sim passward and i try many times but not accept it . what can i do.

      196 days ago by Mani [send email]
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this .

      193 days ago by Tejas Prajapati [send email]
      Wat is d default password of gt-s3653 corby regarding my files, memory card, unlobk codes n plz provide me email settings of this mobile on my mail

      192 days ago by Shivnath [send email]
      sir i want set memory card password

      190 days ago by Rajiv [send email]
      sir my complaint is that ihav smasung corby gt-s3653 in this hand set the txt msg memory is 500 msg but afetr recieving 200 msg it shows msg memory is full so why it show

      190 days ago by Swapnil Madke [send email]
      sometimes my mobile masung corby gt-s3653 has been lost his touching sensor... when i go to write a sms button cannot touch...if i want dial no. it didn't get to dial. it dial another no as i do not want...so what can i do? is this anything is in my mob...?can i take it in samsung care shop?
      i set security lock for my files but wen i update my mobile software but now my memory card was locked
      Samsung Corby GT-S3653 lolz m having a problem also the message storage. it shows its having capacity of storing 500 sms but its showing full @ 200 sms only this mobile is worst enough
      Hai friends,

      I have samsung corby s3653. All the features are good in this mobile. But the problem is I repeatedly getting the same message again and again. If someone send "Good Morning", it will come again and again for atleast 100 times.

      Its highly irritating. I thought it is because of network problem. I am using Airtel. My friend also have the same mobile and same problem. He is using Aircel. So its fully phone problem.

      Within five minutes, i will get 80 messages. All same messages.

      This is the problem in my mobile.
      i Have Samsung GT-S3653.dear sir i forget my phones unlock password, can anybody tell me hw to reset and wat is default security code?can u help?
      i Have Samsung GT-S3653.dear sir i forget my phones unlock password, Can any one please help me out...plz plz...
      please tell me hot to send sms in groups in samsung corby s3653.
      what is the default call barring password for samsung corby 3653?
      Hai friends,

      I have samsung corby s3653. All the features are good in this mobile. But the problem is I repeatedly getting the same message again and again. If someone send "Good Morning", it will come again and again for atleast 100 times.

      Its highly irritating. I thought it is because of network problem. I am using Airtel.


      pls guys...itz ugent...
      What is the default password for Samsung Corby . It is no where written in the manual . Can any one please provide me with this
      Firmware upgradation is needed...!
      Using "My files" folder location to explore the images makes pixelized while zooming in, although it has good resolution for the 2Mega pixel camera's image (i.e) 1600X1200.

      TM VERSION: 1.80
      SW VER: S365MDDIJ1
      compile-date: Oct 14 2009
      compile-time: 21:11:06

      To view the above information
      Step1: Type *2767*2878# using keypad
      Step2: Press back key three times
      Step3: Tap the number 6 and then tap 2
      samsung corby GTS3653 has a problem regarding default password.any body help me.
      hello...I Own Samsung Corby S3653...And Im Facing De Following Problems
      1)Bluetooth Not Receiving Videos.
      2)Want To Know De Default Password For Privacy Locking.Default Password Is Not
      Mentioned In De Manuals..
      Im Eagerly Expecting Solutions From u Sir
      HIiiiiiiiiii Myself Aniket pls tell me the ddefault password to lock the applications i have forgotten the password pls help me my mobile model no is GT S 3653 Samsung corby
      how can i know the RAM of my samsung corby GT-S3653?
      In nokia i use *00000#
      plz tell me
      sir my complaint is ihav smasung corby gt-s3653 in this hand set when we open the video songs the mobile will automatically it get switch off & on. what is the problem.
      sir my complaint is that ihav smasung corby gt-s3653 in this hand set the txt msg memory is 500 msg but afetr recieving 200 msg it shows msg memory is full so why it shows?
      to check ur touch sensitivity type *#0*# and then go to touch test
      I have samsung gt s3653 mobile. while opening the message folder it shows 'intialising' and does not open. Kindly help me. please reply sir
      at [protected]@gmail.com
      In samsung gt-s3653 corby i ve downloaded some files. but i cud not able to find where the downloaded files are stored in mobile.
      Forgot my password for my mobile Samsung GT S3653, Can any one help me..

      Customer care is not giving solution

      Refrigerator is not working from last week.I called 5 times to customer care but all in vain.They always said today you will get engineer visit.But no solution yet.

      cooling droop suddenly

      Dear sir
      Pls check the AC 1.5
      Suddenly drop cooling effect from today noon(18/05/2013)


      Address
      111,Beldih Lake Flat, Dhatkidih
      Bistupur
      Jamshedpur
      Mob-[protected],
      Landline:[protected]
      Not good washing machine, company guranteed 10 years but problem comes within 5 months...

      Water Not drying

      Since I purchased a new washing machine 5 months back from PAI INTERNATIONAL, Chikmagalur, front door, approximate 36, 000/- it's cost. But now a days water is not drying in the machine
      Please provide to make arrangement to solve problem...
      Ravi
      [protected], [protected].
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        M
        Mohit Bhownani
        from Mandleshwar, Madhya Pradesh
        Oct 31, 2009
        Resolved
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        Resolved

        Dear Sir,
        I purchased my mobile set on 21/01/09 of Samsung, Model no SGH-B310R.
        IMEI No - [protected].
        My set get damaged on 03/10/2009.
        On 05/10/2009, I approached the Samsung service centre for repair and they approved my
        set for repair, and told me the my cell will be repair in 7 to 10 days. But till today I had not
        got my set repaired. Today on 31/10/2009, when I approached the Samsung customer
        Center ( Infotel Services in New Alipore, Kolkata), where I had submited my set for repair,
        they told me that it will take minimum 10 more days for repair
        Being a businessman, time is very essential for me and because of the absence of mobile,
        I incurred many losses ,
        Now, as they dont have been able to repair my cell, I want full refund of my set, i.e., Rs
        2499.00 and also the compensation for my bussiness loss and for the haressment,

        Date 31/10/2009 Thanking you,
        Your's faithfully
        Mohit Bhownani
        Aug 14, 2020
        Complaint marked as Resolved 
        my sumsung model o is sghb31or ssn:b310rgsmh is missing imei no so my mobile in invalid sim card what can i do so please hellp me sir
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          D
          dev ashish sharma
          from Bhopal, Madhya Pradesh
          Oct 31, 2009
          Resolved
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          Resolved

          This is not only my complaint but also the complaint of all the cosumers who have bought Samsung SJH-J series slider phones last year. Once the slider is shifted to recieve the call, the screen goes completely white. almost all the keys on the slider are not working. If this problem would have been encountered by one consumer, we could have understood that it was the problem of a particular piece , but as the same problem is being encountered by almost all those who bought those slider phones (we have 3 handsets in our family) , i think the company should responsibility and do something about it.
          I would request all those who are facing this kind of problem to come forward and put their comments .
          Aug 14, 2020
          Complaint marked as Resolved 
          Samsung India customer support has been notified about the posted complaint.
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            J
            JAYESH D AHUJA
            from Chennai, Tamil Nadu
            Oct 31, 2009
            Resolved
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            Resolved

            I GOT THIS SAMSUNG SPLIT AC OF 1.50 TON . FOR INSTALLATION I CALLED UP SAMSUNG CUSTOMER SERVICE AND THEY SAME DAY SENT INSTALLATION TEAM WHO CHARGED 1500 FOR INSTALLATION AND SAID THAT I NEED TO PLACE REQUEST FOR DEMO NOW , ON 24TH OCTOBER 2009 , I PLACED REQUEST FOR DEMO WHICH HAD TO BE DONE BY LOCAL ENGINEER OF SAMSUNG , BARODA . THEY GAVE ME REFERENCE NUMBER FOR THE SAME . SINE 24TH OCT 2009 I AM CALLING EVERYDAY AND THERE CUSTOMER SERVICE CHAPS KEEP ASSURING ME THAT ENGINEER WOULD VISIT AND THEY KEEP CONFIRMING AGAIN AND AGAIN SAME ADDRESS DETAILS AND PHONE NUMBER AND EMAIL ADDRESS WASTING TIME . YESTERDAY THERE WAS THIS NEW LADY WHO ASSURED THAT ENGINEER WOULD CONTACT AND GIVE DEMO , SHE ALSO SAID THAT THERE ENGINEER DOES NOT VISIT CUSTOMER ON DAILY BASIS AND THAT SHE HAS SPOKEN TO LOCAL SERVICE CHAPS IN BARODA AND THAT THEY WOULD CONTACT ME .

            I AM SO SHOCKED HOW COME SUCH A COMPANY BEHAVES SO STUPIDLY WITH THERE CUSTOMERS , INSTALLATION CHAPS CAME CUZ THEY WERE GETTING PAID WHILE FOR DEMO THESE WONT COME AS ITS SERVICE . SUCH A COMPANY THIS IS THAT NEVER IN MY LIFE I WOULD BUY THERE PRODUCT , THESE RASCALS TREAT CUSTOMERS SO BADLY THAT THEY SHOULD BE FINED AND KICKED AWAY FROM MARKET .
            Aug 14, 2020
            Complaint marked as Resolved 
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              J
              Jayata Bose
              from New Delhi, Delhi
              Oct 31, 2009
              Resolved
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              Resolved

              I bought my set from Mobile Store in Kolkata a year back & on 1st week of September I faced some display & keypad problem with my phone set & approached your authorized service centre 'M/S Videoking' on 21.09.2009 to rectify the same & after checking they confirmed me that the LCD most probably has been damaged & they will take 3/4 working days to rectify the same & will take Rs. 2050/- to do the same. But after that I called them after 30.09.2009 to check I can collect the same may be 4 - 5 times but each & every time they were asking for another 2/3 days to deliver the same. Ultimately, they handed back my set saying that this phone cannot be operated any more. Though the display problem was solved but it cannot find the service provider reception. But there was no such issue when I gave it to them. I took it back to my place & next day when I checked phone set inbuilt IMEI no., it was different from the original. It was [protected]/3. HOW CAN THE IMEI NO. CHANGES AFTER A SERVICING FROM SAMSUNG'S AUTHORIZED SERVICE CENTRE!!!!! PLEASE ANSWER ME THAT.
              OBVIOUSLY THERE WAS NO ANSWER FROM YOUR SERVICE CENTRE AS WELL WHEN I WENT BACK TO THEM THE NEXT DAY. THEY TOOK THE PHONE SAYING THAT THEY WILL POSITIVELY DO THE NECESSARY RECTIFICATION WITHIN NEXT 3 DAYS & WILL CALL ME TO SAY THE DELIVERY DAY. BUT THEY AGAIN FAILED TO KEEP UPTO THEIR COMMITMENT TO DELIVER IN THEIR SAID DATE & TIME.

              NOW, CAN ANYONE FROM CORPORATE GIANT LIKE SAMSUNG EXPLAIN THIS SITUATION. CAN ANYONE CAN EXPLAIN ME THAT WHY SHOULD'NT I MAKE AN FIR TO THE POLICE (for changing my IMEI No.) OR GO TO THE CONSUMER FORUM DEMANDING A COMPENSATION!!!!
              Aug 14, 2020
              Complaint marked as Resolved 

              Samsung SGH-J700 — Replace my handset

              Hello Sir,
              My name is Priyanka, B.Tech. Computer Science Student. I complaint to SamsungIndia about my samsung phone's hanging problem one and half month ago.
              I purchased samsung mobile on 3 may, 2008.
              Samsung service center kept my phone for 12 days & told me that now you dont face the same problem but my problem is still there.
              I tried to contact samsung service officer Sarvendra Chauhan's Phone but he gave no response & cut my Phone everytime.
              But i still face the same problem from the day of purchase & after one Service also.
              So please give the solution of my problem.
              So please replace my handset otherwise return my samsung mobile phone's payment.

              Samsung SGH-J700 — regarding size

              hi me sajal final year cse eng sudent and frm punjab. i wuld like to kick these samsung mobile programmers for bugging their applications and secondly for their liminting maz size of installations ...hey yu freaks darn uuuuuuuuuu moreover i creacked yur applications and all the secret unlocking codes ...any frnds if too bugged by samsung mail me to get these codes and lets propagate their cracks and pitfalls

              Samsung, J700 — Bad Services and Fraud

              I Ruchi Gupta purchased a Samsung J700 Mobile on 21st June 2008. From last 2 to 3 months my mobile was not working properly. As the mobile was in warranty period, I took the mobile phone to M/s Beechay Service Center, and authorized Samsung service center located at Cannaught Place, Outer Circle, Municipal Market, New Delhi who informed me that there is some display problem, as such you are required to leave your mobile phone for repairing the same for few days. The same was left with them for repairs. They further informed me that when the mobile will be repaired, they will inform me for collecting the same. After 10 – 15 days I made a call to them when they fail to inform me in the status of mobile phone. I was informed that I can collect the phone. I collected the phone but it started giving the same problem within three days. I again took the phone to the same service center. They took about half an hour to check the phone and told me that I have to leave phone once again. I left the phone with them for repairs. After 15 days they informed me that the Display LCD is required to be changed for which I will have to pay Rs. 1945/-, as there is internal damage. They never informed me at the time of taking the phone for repairs that the phone’s LCD display is damaged. It seems to me that the phone got damaged when they tried to repair it and now they want me to bear the cost of their mistake and when I resisted, they made the changes in the service memo to hide their mistake. It is apparent that there intentions are malafide and I have been taken for granted that I will pay the charges to get the phone repaired.

              I therefore request that the company be asked to replace the broken part which was due to their mistake as the mobile phone is in warranty period.

              Samsung SGH-J700 — Customer service

              Yesterday (12th June 2009) I went to The Mobile Store Sarita Vihar Outlet in New Delhi, there i choose one Samsung mobile - SGH J700 as displayed in the rack and asked sales girl Ms Shrest to get the same billed but without informing us she get SGH-J700i billed, I only went for J700 because of the chrome finish, i discovred the same after some time and imediately placed a call to her and she assured you come tomorrow and we will discuss. When we reached there day after Shrest was not present in the store, and store incharge did't tried to listen that both these sets are different - and argued heavly with us which should not definetly be a soothing experience for all o[censored]s, this is my second horrible experience with The Moble Store and this time its a case of cheating as some thing is displayed and something is sold without intimation, please suggest what should be done in this case at the earliest. Attached Picture shows that SGH-J700 is displayed in rack

              Samsung SGH-J700 — puk no

              mobile no [protected]
              sim no[protected]
              i am in roaming at present i am in visakhapatnam andhrapradesh
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                G
                Granth singh
                from Allahabad, Uttar Pradesh
                Oct 30, 2009
                Resolved
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                Resolved

                sir,
                i purchase mi samsung mobile set S3310 on August,2009. From last 1-2 weeks it's speakers does not work properly. and also sometimes when i attend some calls, i cann't hear the voice of other caller.Mi mobile is under gurrantee period,so sir please tell what i have to do now to overcome from this problem.

                regards
                Granth Singh
                Aug 14, 2020
                Complaint marked as Resolved 

                Samsung S3310 — Music Player is not working properly

                i purchased my samsung mobile model no. S3310 before 2 weeks and now when i changed its memory card the music player is not working. It is always initializing state.

                Samsung S3310 — charger not working

                i recently purchased a mobile of samsung s3310 and found that its charger is not working please help me as soon as possible
                regards
                monil gangar

                Samsung S3310 — gprs setting for using mtnl dolphin

                i use mtnl dolphine card but ican nit conect gprs i give complainto mtnl but they also not give correct gprs setting please help
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                  Anshul
                  from Delhi, Delhi
                  Oct 30, 2009
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                  I have purchase a Samsung mobile (E1410) on 25/05/2009 whose IMEI No. is 358223/02/088247/4 while using the mobile I fell some kind of problem as this phone automatically switch off any time so I contact your customer and asked for address of service centre where I can go and get my mobile repaired. They gave us the address of which was CARIANO TELECOM PVT.LDT. 4/1, Roop Nagar, Delhi-7, mob-[protected],65155355 . I gave my mobile to them on 25/7/2009 and they gave me slip in which they have filled wrong information as in condition of equipment whey have ticked on Scratches on Aesthetics /Body and Keypad Faded / Key missing but my mobile does not have any problem in keypad or in body as I have use my mobile for only 2month (app.) my mobile was in brand new condition and after many call to them they give my mobile back after 3 months BUT NOW IT WAS IN VERY BAD CONDITION the pad is changed and not working properly and the upper part of my mobile body is totally changed they have use my mobile for many days because their some contact and messages in my phone.
                  why they don’t give my mobile back if it was repaired on time?
                  Why they use my mobile without asking me ?
                  If they have use my mobile for some illegal purposes who was responsible for that ?
                  So I request you please take some action and tell me what was the reason they have use my mobile for 3 months and change my mobile body parts.
                  please repair my mobile form good service centre.
                  I am attaching bill and slip which they have given to me.
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  how to minimize mp3player sansung 1410
                  songs&images&video not reciveing in bluetooth MEMMORY FULL (memmory card no data)
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                    C
                    C Gemini
                    Oct 30, 2009
                    Resolved
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                    > On 28th May 2009, I purchased an SAMSUNG SUPER HERO mobile (IMEI No.: A10000015B8181) from TECHNOVISION at PG Road, Secunderabad wide bill no.:2119. I use my Tata Indicom number with this phone.
                    On 10th Oct 09, when I was charging my mobile, the phone was getting heated. The batter never charged. It also displayed some message as it is over heating. > > I searched the net and found out Samsung mobile dealer address in the website of Samsung. The address and the telephone numbers of the service centre were mentioned wrong. But I managed to get the new address � Ratna Electronics.
                    On 12th Oct I went to the Ratna Electronics service centre. After briefly checking the phone, the service engineer there said the phone is not repairable and will have to be replaced. They have issued me 3 documents � Service copy (work order number � WA[protected]), replacement certificate (Sl. No.[protected] and Samsung replacement certificate (RC � REPLC[protected]B) for TATA-Samsung mobile.
                    With the above documents I went to the shop �Technovision� where I have purchased the mobile. I have the phone and its accessories. I do not have the box. Mr. Syed Altaf ([protected]) said without the box he will not accept the replacement. I told him that I do not have the box and asked for help. He called a few numbers. I assumed he was called his distributor.
                    Till date I did not get the replacement.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    samsung super hero mobile phone — Replacement

                    This is to inform you that i had buy a samsung super hero mobile phone on 20/08/09,on the second day i found the mobile was not working so i have given the mobile on service centre,they declair that the it was manufacturing defect so they have issue me a DOE certificate for replacement.My complaint is regarding the retailer who is till now not replacing the handset.IT had been already 10 days past still he is harishing me .....The shop name is Mobile Guru,Golmuri Market Jmshedpur-831003...plz reply what action should i take.
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                      1
                      11mukesh
                      from Ernakulam, Kerala
                      Oct 30, 2009
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                      model:WA75K6CEG/XTL
                      Serial no.:W0175ZCXC0099A
                      COMPLAINT NUMBER:[protected]
                      i have repeatedly made calls to samsung customer care[protected] but they are yet to solve my problem:water leaking from bottom side.they for name sake sent me a sms when ever i call stating "thankyou your problem has been fixed".but it not true.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Samsung top loading Washing Machine — Not working - Motor down

                      Dear Sir,

                      This is inform you that our fully automatic washing is not working since last week.

                      We continously complaing your call center and our local service center (Pune). They are not even sending any service engineer.

                      Whenever we are asking about the status of our complain they are not responding properly.
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                        P
                        priyanka namdeo
                        from Mumbai, Maharashtra
                        Oct 29, 2009
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                        Dear Customer Care Officer,
                        i had purchased the best mobile called samsung BRILLIANCE.....on 7th september 2009.i got lots of good remarks from my friends for this handset,but suddenly the cell started disfunctioning on 14th october 2009.i had given my mobile for repairs to the service center in pune called SHARP TELECOM the same day.the cell was to be delivered to me within 15 days,but yet there is no response.the reason given by the repair officers is that it takes longer time for handsets which are newly launched!if this is the case i dont think any of my friends or relatives will ever opt for any of the samsung devices.....
                        please do the needfull as early as possible so that i can use my handset and regain the position that samsung had before for all my friends and relatives.
                        my phone details are:
                        Service center:SHARP TELECOM,shop no.15,shanti complex,narpatgiri chowk,mangalwar peth,pune-411011.
                        Work order no.:15940
                        date:14/10/09
                        model no.:SGH-i8910
                        SI. No.:R8YS875191W
                        my contact no.:[protected]
                        [protected]
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                          P
                          Praveen Kumar
                          from Bengaluru, Karnataka
                          Oct 29, 2009
                          Resolved
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                          Respected Sir/ Madam,

                          I recently bought a Samsung LCD 32 inches model no LA32B530P7RLXL on 26/09/2009. I bought this TV from Adishwar India Ltd on Marathahallu - Sarajapur Ring Road, Bangalore. The problem is that once the TV was installed i noticed that there was some thing wrong with color of TV. The Samsung came for the demo and i told him the same, he said that the problem is not due to TV but due to the Set top Box of digital Cable Television from Hathway. I beleived him and waited for 2 weeks and then changed the cable connection to Big Tv and again i didnt any change in the Color.
                          Then I changed the input to the TV from initial AV1 to AV2 and then i saw the color changed and everything was fine. I tried calling up the Samsung Help Desk and altast got a compaling registered.
                          The Samsung engineer came about 2 days back and then he says now they only replace TV Tuner card and not the complete TV. This is totaly unacceptable as the TV is not even a monthly old and the problem was observed from Day1. The Samsung compalaint no is [protected]. When i called up the engineer even today he says call up my manager if you want but we wont change the TV. The engineers Vijay Kumar.

                          I really need some help from forum in getting the TV replaced at the earliest.

                          Regards,
                          Praveen.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            Mradul gupta
                            from Mumbai, Maharashtra
                            Oct 29, 2009
                            Resolved
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                            Hi ,

                            My name is mradul kumar gupta,my contact no. is +91 [protected] (currently in city mumbai , state Maharastra , , country india)

                            I have purchased Samsung mobile SCH-S379 on nearly 22nd of october 2009 from Jabalpur , state Madha pradesh , country India

                            Mobile should provide atleast basic services without interruption & pain .
                            Basic services means Battery backup , signalling , voice clarity , processing of mobile , customer care.
                            I am not satisfied by any above given services.

                            In my Samsung mobile handset SCH-S379, it is going to heatup continuously when i am on oncall .within 10-20 minutes mobile temperature is too high ,that person can't keep his cellphone in contact with ears or any body part, it can be dangerous
                            its signalling is very low , evenly same place i used LG 2650( my old mobile) it giving all tover with proper voice clarity without heatup.

                            I have talked on[protected], 29-oct-2009 to customer care , my complain in is [protected].
                            again i discuss with[protected] ( city mumbai , state Maharastra , , country india),
                            I got response , my mobile should only 7 days old then they will give me new handset or any service , or either i make fake bill toward my mobile for getting my services.

                            I did not get good response & services for customer care .

                            I have paid money to samsung for handset ,because it is trusted & world level brand & company.


                            I am feeling mentally & financially cheated by company.

                            I have mailed company id support.[protected]@samsung.com , but till now i did not receive any mail or phone call.
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              Ajay Kumar
                              from Delhi, Delhi
                              Oct 29, 2009
                              Resolved
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                              Dear Sir,
                              My mobile details as follows- SAMSUNG having model GT-C3010S, SL.NO-RW7S838928Y, IMEI/RSN NO-[protected] and purchased no 14.09.2009 from Hot Spot H-pocket Market Sarita Vihar.

                              I have been given my mobile to be repaired on dated 08/10/2008 to Lady Executive Kalpana on Samsung dealer M/S Samsung India Electronics Pvt. Ltd Add-CC-28, Nehru Enclave Kalkaji. Work Order no No- [protected].I have given the complaint of automatic get off with low battery back up.

                              Till date I have not received my mobile.I complaint many times to Samsung corporate office but still no budy bothered even to call me and explain the status.
                              I met with one lady Executive (on delivery/assoseries counter) she told me your mobile mother board damaged. And this will taken a time for another four days, i still be waited for many four days but problem remained same. She also gave reply that part is not available in Delhi so this will brought from Chennai India.

                              My request you please help and sourted out the matter with new hand set.How can i take a repaired hand set, if your mobile mother board got damage with in the use of twenty days. I have no trust on Samsung mobile.
                              Kindly help me. I wasted lot of my time as well as harden money.

                              Regards,

                              Ajay Kumar
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Samsung India Electronic Pvt Ltd — Delay to delivery my welcome kit

                              Dear Sir
                              My name is Naveen Kumar gupta
                              My welcome kit is not reached in my posted address.
                              My Courier Datail given Below,

                              Courier Name/Post: EXPRESS IT

                              Despatch Date: 25/09/2009

                              Airway Bill No./Reference No.: WKXP/2509/00264

                              plz do for needful.

                              thanks with kind regars
                              Naveen Kumar
                              Dear sir
                              I purchased one samsung mobileno-355176/03/367441/6
                              GTs5200GRAINU on payment of Rs.7795/- from bhubaneswar, orissa. since then it is getting problem. I repaired it at your service centre in bhubaneswar 6 times till date. For last 6 months it is not working.I have agreat faith on samsung people to take a permanent solution and call me on phone no-+91-[protected] [protected]@gmail.com
                              I will be highly obliged if you take prompt action without any harassment.
                              Hope to receive your reply soon
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                                Obed Jermy David
                                from Thiruvananthapuram, Kerala
                                Oct 28, 2009
                                Resolved
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                                I bought a new Samsung mobile Model GT-S3310 on august of this year and the phone seems good and work nicely for a month after a month i have found little trouble with my phone first thing is the phone heats very quickly,secondly the phone shows full range but i don't get my incoming calls and cannot call anybody.So i want to replace or service my phone.Actually i feel so pity about Samsung
                                because from only 3 months the phone is showing complaints.feeling so bad about Samsung products.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                please sent a setting for tata docomo gprs, mms, internet in my e-mail ---saha.[protected]@gmail.com
                                Hi,
                                I need email account settings for my handest make and model no. Samsung S3310 to configure email account of yahoomail in my handest.
                                Would you please send me the settings as earlies as possible...!
                                hii,
                                i am not able to receive or sent messages in my mob samsung s3310
                                my samsung metro phone is not switching on it just hang on
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                                  N
                                  noor
                                  from Chennai, Tamil Nadu
                                  Oct 28, 2009
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                                  i have purchased above said handset of samsung in july 2009 after few days it begun with lots of problems i shown it samsung service centre kanpur motijhil but they are not giving it back to me and it is more then 1 month whenever i go they simply refuge b'cz of fone i have suffered alot plz do take neccessary step with in 1 week i want results or else i have to go to consumercourt. my complain no. is 13845 this no. was alloted to me from samsung service centre kanpur motijhil.
                                  hope u do consider it seriously.
                                  thank you.
                                  i do agree wid him.
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                                    B
                                    Bhairvi Lotia
                                    from Chennai, Tamil Nadu
                                    Oct 28, 2009
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                                    Dear Sir,

                                    I had purchased a Samsung Refridgerator on October 15, 2009 from Ezone Oberoi Mall. It was delivered to us on October 18, 2009. When the Samsung service representative came for installation he noticed that the fridge was damaged at the base and therefore cannot be installed propoerly. we requested both Samsung India and Ezone for replacement but none of the companies are ready to replace it.

                                    Since the product was delivered from the Samsung Warehouse by Samsung employees, I dont see a reason why they should not replace the piece.

                                    Since I have paid the price of a fresh piece I refuse to accept a damged/repaired one. Foloowing are the details of the invoice:
                                    Name: Mr. Mehul Selarka
                                    Invoice No: [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Samsung India — defective refrigerator delivered in place of new

                                    i purchased a refrigerater from khosla electronics of 1/1 old court house street kolkata 1 (dalhausie) on[protected] .they delivered a defective refrigerator on[protected] . a man came to install the refrigerator on[protected] which was not working properly. i complained to samsung india and khosla electronic repeatedly but till date no respnse has been shown by them.i am very frustrated to see this type o[censored]nexpected treatment .what should i do now..... i dont know
                                    hello sir,
                                    i am noor ahmed khan.p from bellary, karnataka, 11 Feb 2010 i purchase the samsung refrigerator from the vasavi digital shop, kalamma street bellary, so on the date 14/08/2010 at 6:55 pm on that time we are in the occation of iftar (ramzan) party at my anuty's house, in between burn the refrigerator, my neibhour inform me, that smoke is comming out of from my house, i came to home and opened the door and my house is sorrounded totally with smoke, and the top of the refrigerator is burning with fire. and immediately i off the smoke with water, its totally burn, and i was become very upset and the next day i went to delar shop, and they din't respond me properly even they din't take my complaint so kindly i request you to solve my problem as early as possible,

                                    From,
                                    NOOR AHMED KHAN.P
                                    BELLARY- 583102
                                    CELL:[protected]
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                                      Trina Basu
                                      from Bengaluru, Karnataka
                                      Oct 27, 2009
                                      Resolved
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                                      Hi,

                                      After getting highly frustrated I am logging this complaints against SAMSUNG.

                                      On 15th Oct 09 logged a call with Samsung Customer service (BP # [protected])determining a repair of the above mentioned microwave. Somebody came to check the microwave on 20th Oct 09 & we were informed that some parts need to be repaired. As agreed the repair person will get the parts & will come on Saturday 24th Oct 09. Nobody turned up till now with NO response from SAMSUNG.

                                      When called Customer Service on Sunday 25th Oct 09 was informed that the repair person closed the BP NO. raised stating the microwave is working fine. Then constantly called on 26th &27th Oct 09 asking somebody to repair it but i think SAMSUNG doesnot beleive in servicing the customer & retaining them.

                                      Had NO GOOD idea that Samsung deals with the customer in this unprofessional way, maybe i expected too much than their standards.

                                      My Apologies.

                                      Can somebody PLEASE HELP ME urgently.

                                      Regards
                                      Trina
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Thanks for your complaint man,
                                      I was going to buy samsung Microware but now NO way, LG also sucks I will go with IFB.
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                                        Ravindra Rawat
                                        from Kolkata, West Bengal
                                        Oct 27, 2009
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                                        I had raised a complaint with samsung the next day of buying this TFT. It had a manufacturing defect and asked for a replacement at service center number. The exec came and replaced the screen only and now the monitor has gaps on the side.

                                        Samsung has been ignoring all the calls to service center with promising of fixing things in 48 hours. Complaint is still open and now i am here at forums and consumer centers.

                                        My advice to everyone on this monitor, donot buy it

                                        a) Service is poor
                                        b) There are no escalations in service centers, so there is not much you can do once service center is not inclined to fix things.
                                        My company SKIDATA India Pvt. Ltd. purchase so many samsung TFT monitors, but one of the monitor is not working. No signal message occur on monitor screen.

                                        Piyush Bajpayee
                                        Address:- DLF- Emporio
                                        Nelson Mandela Road,
                                        Vasant Kunj
                                        New Delhi

                                        Phone No:- [protected]
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