[Resolved]  Samsung / C3053 Mobile Phone — Mobile Stopped working after 3 days of purchase

Cell Phone Purchase Information

Model: C3053
IMEI : [protected]
Battery No: *NLC18524XS4B
Charger No: SNRCIRS05AS5G

Purchased from Poorvika Mobiles Pvt Ltd Adyar Chennai
Invoice No 4220
Purchase Date : 12/10/2009

I am faced with a similar issue with POORVIKA, Kodambakkam, Chennai. Bought a Karbonn K10 5days ago but started to use it only from 3 days ago. It gets switched off by itself even though the battery is fully charged ( when i bought the phone some of the accessories were not in their cover, but i was assured by the sales man that they are not the second hand ones). Visited the showroom this morning (08/04/2010) and met the Manager and the Sales staff whose attitude is it is not their problem that u are faced with such issues and I was asked to go to the service centre to sort out the issue by myself?!? There were quite a few customers who are in a similar situation who bought high end Nokia, sony ericsson. We refuse to leave the shop unless they take the responsibiity to resolve the problem rather than us running around to the service centre and and shop. So, left the phone with the showroom hoping it's going to get rectified. But I don't have that hope anymore esp., after seeing yr posting. I also insisted that I would like a replacement rather than a repair to avoid gng back and forth but they wouldn't budge.

my phone very efficient. But not working application such as games gmail application, Bolt browser, etc., are not properly working after download a application. please inform to me a suitable solution
Name: shamseer
Model: C3053
IMEI : 353816 / 03 / 283402 / 2
S/N : RUDS579804Z

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.