Samsung India Complaints & Reviews

I had purchased the new launch of Samsung CDMA MPOWER M569 on 18th Feb 2009. Started using the handset from March 15th onwards. It worked fine for 1 month.Later the phone became too slow in its application. I had not even used a external memory card. Finally in May the phone used to show some network error. I was not able to make nay calls nor receive. I called at the helpline numbers and they asked me to visit the service centre. I went...

Dear Sir

i am md mousuf raza, i purched a samsung M620 mobile about six month before. now it has crupted so i submit it on 24 /7/2009 at delhi samsung care.from this date they are frequently ask me to come every third day but they nothing doing, now they are saying compny will pay your full amount which you have purched.but situation is as same as before. they are trying to kid me by saying that we have not compny account so...

Dear Sir / Madam,

We have purchased a Samsung combi oven with the model no. CE1113F nearly 2-2.5 years back. Its not working from the past 5-6 months. We live in Chitradurga (V.P. Extn., 1st main)
1. So I had immediately placed a complaint to your Davanagere Service Centre. Your representative had come and he informed us that the circuit board has been damaged and also assured us...

I think this company should stop selling their products if they are unable to attend the complaints and after sale service. I bought a.c. last year but not a single service was done.now to replace the part they are charging a huge amount and still not coming to attend after no. of calls.when there wont be summer then will they come?i am sorry to say i am very much dissatisfied with this company.next time before buying any product i will have...

Dear Sir,
Please help me to track & find my lost mobile handset.
Name – ravindra puranik
add- G.2 Shrivardhan Complex, 4 R..N.T. Marg Indore (M.P.)
city-Indore 452001
phone model –S 3500
make – Samsung
e-mail [protected]@rediffmail.com-(2)[protected]@gmail.com
imei no- 354556/03/048179/3
Missed date:[protected]
Please inform me through my mail id.

Thank...

i have bought a dvd writer of samsumg. it was not working properly and was unable to read the cd/dvd. before of its warenty i gave that to the south delhi service centre at vishal bhawan nehru place. they took around a month to repair that. but, the same was also faulty. i went their again they said we have checked it there must be a problem in your system. i took that and checked that again and also showed it to computer engg. and cheked...

i purchased a ultra stlim color tv form dealer. after 2 or 3 months it's remote was not working properly then i have changed my remote. again the new remote is also creating some trouble. i have also changed the battery two or three times. so in my opinion the samsung company is a third class compancy and it's products are also so bad. so i requested to all the people don't chose the samsung if they wish to buy some good...

Hi,
I have bought this new Samsung guru 519 cell yesterday only. But i am unable to find which text file this phone will support. I mean, word or pdf or any other. Please do let me know.
Thank you...

This is regarding the LCD TV that I bought 2 years back from Samsung Digital Plaza (thru QRS, Thiruvananthapuram) for Rs 47,990. It worked fine for 2 years. Suddenly the picture colour started showing some major problems and I registered a complaint with Samsung service center at Trivandrum. After repeated calls and reminders finally the service center has confirmed that the panel has to be replaced (earlier technician had mentioned that...

i had bought samsung i 450 of rs- 11,000/- four monthes back on 11-may-2009 with one year warranty its hands free is not connecting to the mobileand when i went for its serviceat nehru place, delhi service center they said that its whole mother board has to be changed and you have to pay Rs- 6000/- .
they were not taking gaurantey of internal damage its a software damage we cant do it manually
one year back the same complaint...

I have bought a new samsung phone (E250i) from ghaziabad up.
after very first day its talk time backup is only 1.5 hrs. while in its specification it's showing upto 10 hrs. and battery dishcharges in a single day without using multimedia functions. its customer care man told me to charge the battery after fully discharged to improve backup, but story is same. i am highly unsatisfied with this product.
product details are...

Dear Sir / Madam,

With reference to my home installed WINDOWS AC bearing Model: AWT18QBHDBD1LXTL,Please informed that this AC was bought during April 2005 thereby undergoing two subsequent repairs involving fire accident as well. Was referred to Alpha Refrigerations, Chennai both the times by Customer Care. Have spent nearly additional Rs 6000/ on repairs. Kindly note that all expenses have been absorbed from consumer end with...

refer to my earlier email dt[protected] i have given my mobile on[protected] at gorakhpur of your service centre but about one month gone the mobile was not returned to me after repairing after contact to service station no respone was given to me .So I request to look into matter seriously .
urgent...

Dear Sir,

EMAIL's sent are copy pasted as below, yet no response from SAMSUNG
Please see to it.


REMINDER 5:
I have not recieved any cal from your representative. Kindly confirm. I want a replacement for the phone. Never expected such services from Samsung. M Phone is already with service centre(B 37/309, Nirmal Nagar,Canal Road,Dugri , Ludhiana, Punjab,India).
Talked to the...

Dear Sir/ Mam,

I would like to inform you that neither Samsung Mobile people nor Mumbai police is helping me to retrace my mobile.

I have lost my mobile on 24th July 2009 near MG Road Mumbai, I have been to "Azad Maidan Police Thane" and launched an FIR on the same day that is 24th July 2009 FIR number- 1162109.
Police people told me that they will send a copy of the FIR to all the service providers,...

Dear Sir,
I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile...

My name: Pooja Sachin Gavhane
Address: Shivneri, Sector 15, vashi.
Phone model: Samsung E250
Make: Samsung
Last used No.: [protected]
E-mail for communication: pooja.[protected]@ril.com, [protected]@rediffmail.com
Missed date: 22-Sept-2009
IMEI No.: [protected]/6
br...

Just to apprise you that I have been using Samsung product from last 7 years and never faced any issues in your Sales Support towards us but this time I am very upset and disappointed after having bought a Window AC (Please refer the appended mails) model no.AW18ZKA from one of your franchisee National Electronics, 5 Park Road, Lucknow on 24/03/09.

Issue against the Remote Control:

The remote has been replaced...

Hi,

I had booked the order (order no ORA[protected] at 'India today book club' for Samsung Marine Mobile (b2100) against free gift offer of Family Holiday Package Worth Rs.5000/- + Round Air tickets Free + Rs.5000/- worth Home shop 18 vouchers as per the verbal confirmation of your executive while booking the order.

The parcel I received was only having mobile phone and the ‘Family holiday home package,...

I made a service request for my Samsung fridge on 17.09.2009. I was given ticket no. 8602005 and assured that service engineer will visit on 18.09.2009. No sign of him/her. On 19.09.2009 I called toll-free number starting 9:00 a.m. I got recorded message that company starts work at 9:00 a.m. till 9:15 a.m. when someone picked up the phone. I was again assured of prompt service the very same day, but no one turned up. I tried to send an online...

I have purchased C700 Samsung Mobile with IMEI No: [protected] from Big C, Neredmet X Roads, Secunderabad vide their Bill No: 0153517 ( date not noted - it is not more than 3 months). From the beginning the set battery is to be charged twice daily. I donot generally use camera, music or even FM radio. I receive about 10 calls in a day and I too make say another 8 to 10 calls. The total usage will be not more than 20-25 minutes in a day....