[Resolved]  Samsung — WA80V3 Washing Machine

I purchased a Samsung WA80V3 Top Loader washing machine from "Dave Ray Furnishers" in Durban SA. in June last year.
I am very unhappy with the black flakes always floating around in the drum and on the washed clothes.
I called the abovementioned store and they suggested that I stop using Staysoft Fabric softner. Which I duly did, no difference whatsoever.
I wash in cold water buy every two weeks do a clothes free wash to clean the drum with hot water. This has also not helped at all.
The store said that I could get Samsung to come out and do a drum wash which would cost about R300.
As the machine is not yet a year old, I feel I am not prepared to pay for this service and I am just fed up with machine.
Thanking you
Mrs A Roworth