Samsung India Complaints & Reviews

I am absolutely crazy about the level of service these so called MNC companies are giving. Samsung is turned a nightmare affair with my refrigerator. Its been a hell lots of time i am undergoing with their support. They have taken my complaint and the service engineer said in two days it will be replaced. So far its been a week now, no update, i have no idea whats happening to my refrigerator service. The worst part is the service engineers seem not be serious about their works and customer service is sucking up big time. I would want to talk to senior folks who can resolve this. Appreciate any help on this.

I have a post-paid connection bearing No.[protected].In the regular bill for the period 17 Feb 2011 to 5 Apr.2011, (Bill No.[protected] an amount of Rs.900 was charged under date 8-3-2011 said to have been dialled to a un-known foreigh number,[protected] at 23-19 Hrs. I have never made such a call to such a number, that too, in the midnight. In my call logs also, such number does not find place. May I expect a redressal for this? Or at lease may be know exactly what happened?

i recently purchased a sumsung jet and the navigation system is already down il urge all of you not to go for the samsung touch phones

Dear sir,
i have purchased a LCD T.v with DTH connection ON 26TH of March 2011. from Value Plus PVT LTD. Meera Bai marg, Lucknow, with the assurance of free installation of LCD as well as DTC Connections But till date no action has been taken .
Please do the needful at the earliest.
Regards,
Kalpana Singh
[protected]

Recently I bought a microwave grilled convection TDS CE104VD. But you must also provide recipe book with it so as to use and understand it carefully.As all other companies are providing recipe book for free, then why not you? Also I had bought a mobile samsung champ but its headsets' butten is also not working properly.
kindly reply and give respective suggestion for this in the early hours so that we can solve the problem.

We purchased Samsung Refrigerator RT 41 LSPN from its dealer M/s Great Eastern, Kolkata vide Tax Cash Memo no. RHMCM 179 on 10/12/2010. Soon after the installation it was noticed that water gets accumulated in vegetable bin within 2-3 days and vegetables/ fruits get spoiled.

This problem was reported to the Samsung Care vide Complaint No. [protected] on 25/01/2011 and subsequently on 04/02/2011, 01/01/2011 and 05/03/2011. Every time a new technician came and closed the one or more air -flow channels of so called “multi-flow” air circulating system. Consequently, the cooling of the fridge is compromised with and it is running at highest point of cooling. At the same time the problem of water accumulation in vegetable bin remains as it is.

Initially the company people took feed back. Now they have stopped calling us. We strongly feel that the company seriously lacks in post delivery service. The technicians do not maintain a history card of service extended to a product; consequently they work on cross purpose. If Samsung really cares for its customer it must act fast.

I BOUGHT MY 2 SAMSUNG SPLIT AC ON 26.02 2011. THE AIR-CONDOTIONER TECHNICIAN SENT BY THE LOCAL DEALER NAMED G.V ELECTRONICS, ERODE, HAVE SENT AN INEXPERIENCED TECHNICIAN FOR FITTING THE A.C WHO HAVE LOOSELY FITTED THE NOBS OF GAS PASSING DUE TO THAT GAS LEAKAGE TOOK PLACE AND COOLING DROPPED SUBSEQUENTLY. SO, NOW, FROM WHOM I CAN CLAIM THE MONEY FOR REFILLING OF GAS WHICH MAY COST AROUND RS.2,000 FOR 1 AC. SO, FOR 2 AC's, IT WOULD COST ME AROUND RS.4,000. SO, I NEED THE CLAIM FOR GAS REFILLING-RS.4,000.

DUE TO THIS PROBLEM I COULD SLEEP FOR @ DAYS BECAUSE OF TENSION THAT I HAVE ALREADY SPENT RS.48,000 AND STILL MORE TO BE PAID, DUE TO THE MISTAKE OF THE SHOWROOM DEALER.

sir
inpite of several complaint to samsung toll free no [protected] the sevice engg doesn't provided any satisfactory sevice to my printer still in gareenty purchased on 26-05-10,The sevivce engg offrd to provide latter when he will bring its equipment fr service but on several call...please help me

Recently i purchased samsung c3222 qwerty and it is hanged all the times and i subject it to the authorized samsung service center in madurai and they (told) cleared the problem reg software and a new imei was updated and after that the same problem persisting IT IS A PURELY WASTE MOBILE MODEL NAME SAMSUNG C 3222 and i need a clarification or ratification for my mobile.

HI
ONE MONTH AGO I PURCHASED A SAMSUNG PRINTER SCX4601.AFTER 25 DAYS IT
GOT DEAD.I LODGE A COMPLAINT,SERVICE PERSON VISITED & ASKED THE
SPECIFIED PART TONER IN MY PRINTER IS & NOT IN WARRANTY & COMPANY
WILL NOT PROVIDE IT. I WAS SHOCKED BY HEARING THE SAME. ONE COULD
UNDER STAND THE WARRANTY TERMS,BUT BREAKDOWN IN 25 DAYS IS NOT
JUSTIFIED
IS THIS THE QUALITY LEVEL OF SAMSUNG.
PLS HELP.
VARUN AGG
MAIN BAZAR FEROZEPUR PUNJAB
[protected]

SAMSUNG Hard disk service center closed in chennai

S/N : S2FZJ9OZ8O2939
Model No : HD322GJ
HDD P/N : HD322GJ/Z4

I am Thangadurai ( [protected])

I really unhappy with the Samsung 320GB Hard disk which I have bought 3 months before, I had lot of my datas in that now it totally stopped working.

I Just gone to service center in chennai (opp to valluvar kottam). They told that the service center is closed and asked me to contact person in Mumbai, I tried that number no one picking the call, I really fed up and asked the retail shop whom I have bought the HDD, Even they are not ready to help me.

I have no clue now to proceed in this. If there is no service center why the hell they giving warranty.

Reg
Thanga

I have bought Samsung refrigerator (27 CDUX) on dated 28 august 2010 and its cooling is not working . My contact details are [protected] and email ID is [protected]@gmail.com

i had purchased samsung galaxy i5700 on dated 12/04/2010. after 6-7 months the pannel of touch screen was not in proper activity. i gave this set to ABC communications - meerut vide job card no.5700 on 10/03/2011 & they commited me to solve the same problem within 1 week. when i contact on phone 2 or 3 times in a week there is no response about my handset or date.

I had purchased a new samsung refrigerator. The single door one. But on defrosting, it overflows the bowl and we have to remove the screws and fit the bowl back.
This is creating a big headache.
No one should buy such fridge. I bought it blindly since i did not have any complaint with Samsung washing machine.
When I dialed customer care, they are telling, please clean the bowl with some clothes!!!!

i purchased samsung Chat 322 mobil 1 month ago.now i'm having some troubles as i cannot read the ebooks in this mobile. readin e books are very essential for me & my work.so i contacted customer care several times but each & every time i get the same response.they first tell me to wait & after 5-7 min waiting on-line they either disconnect the call or tell me that there is no mobile department present & we will call u back within 2 hours.but still i'm waiting their call.what can i do?

I have purchased your co's lcd tv model-samsung LA26B350F1LXL SR.NO.12713PBS700994 ON 11.10.2009 from your authorised dlr.M/S SHREE SAIBABA ELECTRONICS-STADIUM ROAD-AHMEDABAD.



I have visited your service station at naranpura ahmedabad due to some problem in lcd tv.



Your service engineer told me there is some problem in penal board,but he failed to give me the reasion for failure of penal board,even they have misbehaviour with me.

Why this penal failure within 17 months.No body give me satisfy answer and told me to replace the penal and there is no any warrenty of new penal and coast shown rs.12600.00.



I think this is very poor quality in your product.



Pl.note that v r comming from poor family.I also shocked when your all the engineers failed to give me reasion of failurity of penal board.



If you want more details pl.contact me on [protected] n [protected]



I hope for your quick and possitve action.
jagdish
dear sir,

Your technician dept contact me,He told me that You have to pay rs.12200.00appr.
for lcd penal and there is no any gaurrent/wareenty for the same.If you wil replace penal and one month later if this penal will out of order you must be paid once again
rs.12200.00 once again.
I can.t digest this type of your attitude.Even they are unable to give me clarification of failure of lcd penal.
So you are heartly requested to look in to this matter very seriosly and solve my problem at earliest.
If you are fail to give me possitive reply ,i will go to lodge the legal complain agst.you,for herrassments,poor quality,bad attitude and unawareness of fault.
I hope you will not compel me to do the above.
regards,
Jagdish

NAME - SHAILENDRA KUMAR
IMEI NO.- A000000A64DC1
MODLE SAMSUNG GURU 559 (SHC-B559)
LOST DATE- 16/03/2011
MY E-MAIL -shailendra.[protected]@gmail.com

I have purchased a Samsung Mobile Handset No. GT-E 2120 ARBINS vide Bill No.7438,Dated. 13.05.2010 from Celnet Telelinks, Bhubaneswar.In the moth of July, 2010, it became completely dead and I have handed over it to the "Smart Service"at Bhubaneswar on 03.08.2010.They have intimated me that, it can not be repaired and it wil be replaced by a new one.But, on 7.12.2010, they handedover the said mobile handset to me with some repair. Again, in the month of January, 2011,it became completely dead. It was handed over to the Smart Service vide job No.15310,Dt. 11.02.2011.After one month they have reported me to take it, because it is repaired. But, I do not want to take it again because, its wrranty period will be over after two months and it will give defects again. So, according to the warranty card, please either replace it by a new one or refund its purchase value to me. Neither the Sevice Center nor the Area Service Manager is Co-operating to me. Please help me. My Mobile No- [protected] .

Hi,

I bought the Samsung B5722 mobile phone on 18 March 2011. It doesn't play videos in full mode. Its MRP is INR 9,000. The company says that it is the limitation of the mobile. If it is so, why haven't it mentioned clearly in its product catalog or in its website.

Regards,

Riyaz

To

Regional P.F. Commissioner -II
Employee Provident Fund Organisation,
2nd and 3rd Floor,
Pune Cantonment Board Building,
Near Golibar Maidan,
Camp,
Pune – 411001

Subject: PF transfer from MH/PUN/300796/11 to KN/BN/23274/3321

Sir,

My PF Transfer request form, was sent in 17-Feb-11 to EPFO Pune. ( this is the most recent form , I have been sending mails since august 2009). Till this date the cheque has not been deposited in the bank by EPFO Pune. I have not received any acknowledgement as well. I have repeatedly sent this form to my previous company (Ubisoft Pune), as well and they guided me to directly send the transfer forms to you.

I have tried to contact EPF Pune office on Phone on P.R.O numbers but no one is picking up the phone. Also, I have sent several emails but no one is replying.

I live in Bangalore and hence not in a position to personally visit and enquire about my PF transfer status from EPFO Pune.

I request you to please make necessary arrangements to deposit my PF transfer cheque in the bank.


Thanks,
Vaijayanthi Iyengar
Bangalore-560096