Samsung India Complaints & Reviews

sir, i have purchased a samsung gt c3010 mobile phone on 04.11.2010. after 2 weeks my cell phone is switched off automatically. so i took the phone to samsung service centre in maharajanagar. they tell me "the mother board is damaged. we will replace it sir. please come after one week ". i go after one week, but my phone is not ready. after one month the service man call me . then i go and regained my cell phone. but the mother...

BEWARE OF RAJTRONICS in Bangalore.
The service is very pathetic. I booked a Washing machine a month ago and till date I did not get the delivery. Every time when I call their sales person Santhosh, I get the same reply that it will be delivered today or tomorrow. I don't know when that "tomorrow" comes !!
Finally today he said the model I have booked is defective from Samsung itself (model no : WF0602WKQ) and...

I purchased the samsung mobile in the month of May-2010 model no.3310 and its is in the warranty period. Since last one & half months the handset is out of order and given for repairing in Th Micro Max Services (Samsung Gallary) at Near Prayag Building, Hari Niwas, Thane (W)
First there was problem of speaker in the handset and given for repaing at the said gallary they took almost 20 days for repairing, then very next day there...

I have filed a complaint #[protected] on Sunday, 6th February, 2011 at 13:55 hrs regarding my Samsung Microwave oven. Till now, (Wednesday, 9th February, 16:30 hrs) nobody has contacted me. I have called up the Samsung support call centre three times today (9th Feb) and every time there has been a different version given by the customer representatives.

9th Feb, 12:59 PM - Gopi - Said the call has been assigned today only and...

Dear Sir,

I lost my Samsung corby text phone model GT B3210 on 6th February,2011 at around 8 .00 am from Aditya Nursing Home Ambarnath Road, Mumbai .Please block my phone having IMEI number is [protected]
and the number was [protected] Airtel service provider.

Please take necessary action to block the handset.

Please you want see more information pl. mail on [protected]@gmail.combr...

This is in reference to the complaint number with Samsung Customer Care : [protected], which was made two weeks back for wall mounting the LCD TV is still unattended. I had purchased the LCD from Delhi and then I moved to Bangalore. I called the customer care to get the TV wall mounted for the very first time, but the service center reverted that they cannot get wall mounted kit in Bangalore as I purchased the set from Delhi. They also said...

Dear sir,

I have purchase SAMSUNG Wave II,on 9th,Jan-2011 so i used hardly 15 to 20 days i am getting lot of problem in this handset first hanging issue then bluetooth problem then touch penal problem finally we handed over to Mobile world samsung authorised service provider center basheerbagh at Hyderabad.I contact to service center but no body is bother in this mater,i corresponded lot of mails but customer care pepole not...

Dear all concerned Ernakulam
08/02/2011

SUB: Complaint against BISMI APPLIANCES,Cochin, SAMSUNG DEALERS

During the exhibiton VANITHA UTSAV conducted at Ernakulam 2011 I had booked...

Hi,

I am supposed to get my gift from India Today Book Club. But I have not received yet, already one month is over. I also paid for that.

These are the following details, which I have ordered...

1. Cam corder Digital (samsung )

Color - Purple

Free accessories...

2. Reebok shoes - 7 size

3. Reebok carry bag

Request No/Promotion...

I would like to express my disappointment with having purchased a product from a company that does not offer support. I bought a Samsung Chat 3353 at the audiotech South Motibagh New Delhi on 14-jan 2011. From day one the bluetooth receiver in the handset was not working properly i did Master reset as per the guidance of Dealer and Customer care of samsung ,after doing that it was receiving the files but that too takes time as i was not...

Dear Sir,

I am really very sorry that I have took a great mistake to purchase a SAMSUNG Product. I purchased a mobile, model number samsung-B319. Due to some mis-actioning i submit this on the service center Named "Micro Solution" Rajnagar. But it is two month passed i am continuously going there on each committed day but they are not responding properly they again and again pretense to me. I contact to there reporting...

dera sir/ Madum
Myself Anil Kumar Goswami from Delhi. I bought a Samsung Mobile handset modle no SCH-W299 on Deted 10/11/2009 from Saurabh tele service Palam colony Delhi in rs 10600 which had hanging problem from first day when I told dealer about the problem He replied to go nearby samsung Service centre. I went sevice centre in Mhaveer enclave Dwarka and I deposited my Mobile handset for repairing on date 10/12/2009 and I got it...

I HAVE PURCHASED THIS MOBILE FROM MOBIL STORE LIMITED ON 19/07/2010 SINCE THAN THE MOBILE IS NOT WORKING THE FIRST TIME I SENT THE MOBILE FOR SERVICING THE SERVICE CENTER AUTHORITIES SAID THERE IS SOFTWARE PROBLEM BUT AFTER SERVICING THE MOBILE DID NOT WORKED WELL I AGAIN WENT THEN THEY SAID THAT WE'LL CHANGE THE MOTHER BOARD THAN THERE WILL BE NO PROBLEM BUT STILL THE PROBLEM PERSIST AGAIN I WENT BACK AND ASKED THEM TO REPLACE THE...

Dear Sir/Madam,
I bought a Samsung S5233A from The MobileStore in September 2009. Last 1 week, the touch screen is not working properly. I gave my phone for Servicing to a Samsung Authorized dealer in Gandhi Nagar, Adyar, Chennai.
They charged Rs.1100 for Touch Screen Panel replacement. After replacement, I had difficulties with 'Drag' or scroll functionality. However, The Service Mechanic claimed that, the replaced...

Sir/madam,
I have been using this product over 2 years its performance very good especially in sound. Now its not working, so i carried to the nearest samsung service center in tiruppur. They are asking about 3500 with bill, 2000 without bill. i felt its too large, Now what can i do, please reply soon as well as possible

Thanks&regards
SUDHAN S
sudhan.[protected]@gmail.com
contact no- 98949...

I had bought Samsung Galaxy 5 mobile handset model no-GT-I5503 on 10th September 2010 from Matta Mobile shop in dehradun. From the very next month while using the handset i started facing problems with it.It started getting automatically sitched off and on randomly at any instant while talking or using the phone and also very often started hanging.
I had complained to the samsung service centre located near clock tower here in dehradun...

Complaint registered with Samsung service centre vide complaint no PSLK2917 dated 28/12.2010. Service engineer visited on 3/1/2011 and informed control knob and microswitches are faulty and took control knob for searching suitable spare. After repeated enquiry with the service center, they now informed that spare for this model are not available as the production stopped and not returned the control knob taken. Also not received any satisfying...

The water is not draining from the spinner, the pump has already been replaced, I checked fo Blockages found None. The black rubber valve at the entance of the drain pipe inside the spinner is also not sticky.
Sometimes if you lower the drain pipe outlet to ground level it starts to drain the water from the spinner, you can then pick up the drain pipe and it will still drain all the water.
it seems like the pump is getting an...

I purchased the Monte ( model Gt-S5620) samsung mobile handset in May 2010. I gave it for repair under warranty to Techno Care Chennai T Nagar Muthukrishna St office. I was informed that they would get the motherboard from Samsung and replace the same. It would take 10 days. SAfter 2 weeks now I am informed that it had gone to their another office ( after changing the PCB ) in T nagar for IME no allocation. It is more than five days after...

I bought a mobile from Samsung delaer Anupam stores Borivali. I was not able to make call from the same. I asked samsung service centre to give me replacement since it is not working. I was informed it is against policy. They took around 30 days to repair. Still the same problem continues. I have filed complaint still no response. Their policy says the instrument needs to be replaced with 4 days which is not mentioned on the product or even...