[Resolved]  Samsung — Delay in service

Address:Chandigarh, Chandigarh

I purchased a Samsung Laptop Samsung R-439 .It has been Pandora's box ever since slow from the start now started to show a line in the center of the screen .Gave the laptop for servicing at Durga Communications SCO 23 1st floor Sec 18-D Chandigarh 160018 .The date it was submitted for a replacement of display and hard drive was 30-07-11 .I was promised that the parts will be replaced as it is under warranty till 16 Sept 2011 in 4-5 days .Today is the[protected] , i don't know when would i get it back .I had extremely important work as i am a student ,which is suffering due to this delay .Samsung laptop service is very bad ,i would never recommend it to any one ever.

Please guide me to the right direction so that someone can help getting my laptop serviced or it might just keep sitting at the authorized service centre for ever waiting for it's replacement parts ....

Mob No [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir/ madam,
I purchased a Samsung Washing Machine (Model No.9101) on 7th Sep.’08, Now a days its Dryer is out of order and I registered a request on customer care on 15th April’09 and on 16th April, an engineer visited my house and he examined whole machine and he told me that Machine’s dryer motor has been damaged and he would change it on next day but, he neither came nor visited and he sent me a SMS on 17th April that my problem has been sought out. I want to draw your attention please, that Since 15th/18th April, I have been regularly complaining at customer care centre regarding the incident but they always say that my problem will be sought out on next day but on next day after waiting engineer I have to complaint again.

After fed up from customer care centre I approached you at Consumer forum for my rights.

Waiting for good response,

With regards,

Ravinder Kumar
Ph.[protected]
BP No.[protected]
Series no W0925ZCQ804523
Invoice no-A4362
Waiting for good response
I have Samsung TFT 15 ' and it is not properly working .I have complained 20 days ago on benajhabhar road kanpur service centre of Samsung.They told me ,u would get service in 10 days but i did not get any service till now.i have to go out of kanpur with my PC very soon so how i can manage it .
i want to know for whom i can send my coplain

Samsung — delay service

we have given samsung gt c6112 mobile for service to the samsung dealer at bobbili on 8/8/2011, but they have not giving proper response for the same my job sheet number 760.

Samsung — delay of service

i am using samsung microwave modelno :c103fl-5/xtl now i got repair on august i take my oven to the service centre
they say only two weeks for reparing time every week i will visited they say the same answer now today (9.01.2012) they simply say take back or still it will take two weeks answer is after 5 month worst service centre
whole family like samsung product all my electronic things are samsung even my mobile modelno : sgh-480
but we change over to lg because good service but samsung worst service in tuticorin.
contact name : michael raj
address: 21 south emperor street, tuticorin
number :[protected]

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