[Resolved] Samsung Galaxy S — Mobile Replacement

vivekgupta0505

from New Delhi, Delhi

Address:

South Delhi, Delhi

I bought a “Samsung S" cost of rs.19900/- on 23rd of Aug 2011. On 25th Aug 2011 while typing SMS/Email I noticed some keys (H, Y, B) were not working at all. Also its touch not working like it was on first day. On the same day (25th Aug) I immediately meet with dealer (Spice Hot-Spot, Malviya Nagar, Main Mkt, New Delhi-17) for replacement so he told me to go to service center for this issue. In Samsung’s Service Center (Nehru Place) I asked them to replace it but they will not taking any action and said that they will only repair the phone instead of replacement. But I don’t want to use a repair phone as I purchase it on 23rd Aug and spend my 19900/- Rs. Please do some measurable action otherwise I am going to spread all these information on many complaint forums and even Social Media Site come tomorrow.

Vivek Gupta
[protected]@gmail.com
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Aug 13, 2020

Complaint marked as Resolved

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Comments

vivekgupta0505

from New Delhi, Delhi

Now how much time you take. I am waiting from last 15-16 days. and there is no action. I am working in Online Marketing Company and i think, I have to do something ...

Really I am Sucked by your service.

Abhishek Viewli

from Ludhiana, Punjab

samsung galaxy s — Tracking the stolen phone

Sir my phone Samsung galaxy S Imei-[protected] was stolen.I have filed a complaint at the police station.But the police is not at all cooperative.The police says that its not their duty to track a phone.Kindly help me out in tracking the stolen phone through imei no.

Abhishek Viewli

from Ludhiana, Punjab

My [protected]@gmail.com
Contact no-[protected]

vivekgupta0505

from New Delhi, Delhi

Hello,
At least tell me how much time you take. i am not getting any response from your side. why are you frustrating me. Just tell me your Decision.

buggedmoney

from Gurgaon, Haryana

Well I tell you what, these people wont listen to anything you say. I have seen the attitude of these SAMSUNG guys earlier too. You are just bashing your head against stone. They probably have the worst customer care centers. Even the selling is bad. They sold one of my friend a Samsung wave saying its an android phone.

Best of luck man. They do really suck